Job overview

We are seeking a resourceful and proactive Office Administrator to support our offices in Kisumu.The ideal candidate should be highly organized, proactive, and able to juggle multiple priorities with a calm, professional demeanor. The position offers an opportunity to contribute to operational efficiency while working in a fast-paced, customer-focused industry.The role will involve... ensuring smooth daily operations within our HR & Recruitment firm. This role is integral to maintaining efficient office processes, supporting and delivering excellent service to clientele.

Key Responsibilities


Manage front office operations including reception duties, handling calls, emails, and walk-in clients.
Maintain office supplies, equipment, and vendor relationships to ensure smooth operations.
Prepare, format, and manage documents, contracts, and reports for client and candidate engagements.
Support the recruitment team with interview scheduling, candidate onboarding documentation, and database updates.
Assist in managing calendars, coordinating meetings, and preparing meeting agendas/minutes.Maintain and update client and candidate records in the Applicant Tracking System (ATS) and CRM.
Ensure proper filing systems (both digital and physical) for confidential HR and recruitment documents.
Track invoices, petty cash, and liaise with accounts for payment processing.
Coordinate travel arrangements and logistics for staff or candidates as required.
Support in planning and executing company events, training sessions, and client workshops.


Requirements


Diploma in Business Administration, Procurement, Office Management, or a related field.
At least 1-2 years of administrative experience, highly preferred.
Proven experience in procurement, store keeping, or asset management.
Proficiency in MS Office Suite (Word, Excel, Outlook) and ability to use office equipment effectively.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and interpersonal skills.
Demonstrated ability to manage time, prioritize tasks, and maintain confidentiality.
Familiarity with occupational safety, environmental management, and compliance regulations is an added advantage more

Job Summary


Our client, a leading large-scale dealer, distributor, and reseller of automotive parts in Kenya, with seven regional stores across the country, is seeking a highly skilled and experienced Financial Manager to oversee the financial operations of its fast-paced, multi-branch business.
The ideal candidate will have extensive expertise in financial management within the automotive... or related industries, a proven track record in budgeting, cost control, and compliance, and the ability to drive strategic growth through effective financial planning.
This role requires strong leadership skills, an analytical mindset, and a deep understanding of Kenya’s financial regulations, coupled with hands-on experience in managing multi-branch operations and complex inventory financing structures.


Key Responsibilities

Financial Strategy & Planning


Lead annual budgeting and forecasting processes, ensuring alignment with business strategy.
Develop financial models to evaluate business performance, new investments, and expansion opportunities.
Conduct monthly, quarterly, and annual financial performance reviews, identifying areas for cost optimization and revenue growth.


Accounting & Reporting


Oversee preparation of timely and accurate financial statements in compliance with IFRS and Kenyan tax laws.
Manage the general ledger, reconciliations, accounts receivable, accounts payable, and payroll.
Ensure proper documentation and controls for all financial transactions.
Present monthly management accounts to the Board and senior leadership.


Compliance & Risk Management


Ensure full compliance with Kenyan tax regulations (VAT, PAYE, Income Tax, Excise Duty).
Oversee external and internal audits, responding promptly to findings and recommendations.
Monitor and manage financial risks, including currency fluctuations, credit risk, and fraud prevention.


Automotive-Specific Financial Management


Manage stock financing facilities with banks and financial institutions.
Track vehicle costing, sales margins, and aftersales profitability.
Monitor spare parts, workshop, and service center revenue streams.
​Work closely with sales, operations, and procurement teams to align financial strategies with operational goals.


Leadership & Stakeholder Engagement


Lead and mentor the finance team to build capacity and improve performance.
Engage with external stakeholders such as banks, tax authorities, suppliers, and insurers.
Support the Managing Director with strategic decision-making based on data-driven insights.


Requirements


 Bachelor’s degree in Finance, Accounting, or related field (Master’s degree is an advantage).
 Professional accounting certification (CPA-K, ACCA, or equivalent).
Minimum 5-7 years’ experience in financial management, in the automotive, retail, or related industry.
Strong knowledge of bank reconciliations, imports, and LCs.
Strong knowledge of Kenyan tax laws, IFRS, and compliance requirements.
Advanced proficiency in ERP systems and MS Excel.


Core Competencies


Strong commercial acumen and understanding of automotive business drivers.
 Analytical thinker with excellent problem-solving skills.
 Exceptional leadership and team management abilities.
High integrity, attention to detail, and ability to work under pressure.
Strong negotiation and stakeholder management skills. more

Job Overview

We are looking for a customer relationship for our client, a growing social enterprise in the renewable energy sector. The role involves conducting effective after-sales visits to onboard customers, ensure correct product usage, supporting repayment compliance, and encouraging fuel reordering. This position requires strong communication skills, field mobility, and the ability to... build trust with customers to reduce loan default risk.

Key responsibilities

Post Sale Visit 


Collaborate with Call center agents & Adoption coordinator to pre plan 1st after sale customer visit
Ensure proper pre onboarding exercise including ( company's connect app tutorial, Stove lighting)
Execute after sale user visit as scheduled and assigned by the Adoption coordinator to effectively onboard the customer and provide (Product knowledge , Credit obligation , how to order? fuel and Sync)
Company User - Product check list. Adoption agents will be responsible for a Pre onboarding check list to assess customer readiness to use the one stove and with any knowledge gaps


Post Onboarding visit


Own the customer syncing and fuel re ordering - follow up by checking on customer product usage assess customer fuel needs and support with syncing and fueling
Credit journey - Support consumer finance , call center with customer weekly payments - prompt follow up - leave flyer / Credit journey card (calendar) to ensure payment dates are well understood
Soft touch maintenance - upskill customer on all soft touch one preventative maintenance - Fan clog , stove cooling , how to charge battery
Customer feedback - customer satisfaction  scoring - product & support


Customer Self Service


Support or coordinate customer - self service (syncing , fueling , payment) prior to handing over to Call center and Consumer finance
Any other tasks assigned deemed necessary by management.


Requirements


Diploma or Bachelor’s in Business, Marketing, or related field 
Minimum 1 year of sales experience (preferably in telecom, energy, FMCG, or consumer goods)
Proven communication, negotiation, and relationship-building skills
Self-motivated with a strong target-driven mindset
Comfortable working in the field and traveling to either Mombasa, Kilifi or Kwale 
Excellent negotiation, conflict resolution, and problem-solving skills.
Fluent in English & Kiswahili; knowledge of local dialects is a plus more

Job Overview

We are looking for a Sales Agent for our client, a fast-growing social enterprise dedicated to improving access to clean energy in underserved communities. Their mission is to create lasting impact through innovative, affordable solutions that combine clean energy products with sustainable financing options. The role involves driving sales and distribution of clean cooking stoves,... managing customer relationships, and providing after-sales support to ensure satisfaction and repayment compliance. The ideal candidate is a self-motivated, target-driven professional with excellent communication skills, a passion for community impact, and the ability to work effectively in the field.

Key responsibilities


Identify and engage potential customers, introducing them to clean energy products.
Conduct product demonstrations and explain the benefits of clean energy and sustainable fuels.
Guide customers through financing eligibility checks and complete accurate KYC documentation.
Follow up with prospects, close sales, and maintain detailed sales records.
Educate customers on product usage and provide after-sales support, including maintenance, repayments, and fuel distribution.
Manage and monitor your customer portfolio to maintain repayment health.
Collaborate with the Sales Coordinator to ensure customer satisfaction and meet sales targets


Requirements


Diploma or Bachelor’s in Business, Marketing, or related field.
At least 1 year of sales experience in telecom, energy, FMCG, or consumer goods.
Strong communication, negotiation, and relationship-building skills.
Self-motivated, target-oriented, and comfortable working in the field.
Fluent in English and Kiswahili; local dialects are an added advantage. more

Role Overview



We are seeking a highly skilled Technical ICT Delivery Service Manager to lead advisory, delivery, and support services for our clients across voice and data infrastructure, cloud, and service management solutions. This role combines technical leadership, client advisory, and project oversight to ensure high-quality delivery, innovation, and long-term client... value.



Key Responsibilities

Advisory & Consulting


Provide advisory services on voice and data infrastructure, cloud, and service management solutions, using insights to recommend future improvements.
Act as a technical advisor during client engagements, designing infrastructure solutions and delivery models.
Prepare and deliver technical proposals, presentations, and responses to RFPs.


Project Leadership


Lead technical teams in implementing data and voice infrastructure projects.
Oversee technical infrastructure service delivery, ensuring compliance with budgets, quality standards, and client expectations.
Participate in presales activities and assist in preparing bills of materials and designs.


Operations & Maintenance


Oversee maintenance and monitoring of company network, security, and computer systems.
Manage storage, servers, virtual environments, and network devices to meet organizational needs.
Maintain network performance through monitoring, analysis, troubleshooting, and vendor escalation.
Coordinate with vendors, suppliers, distributors, and contract consultants to maintain a productive environment.


Knowledge & Capability Development


Contribute to a knowledge-sharing culture by documenting and sharing project experiences and solutions.
Attend professional development training and acquire relevant certifications.
Maintain partnership requirements with key network vendors (e.g., Cisco) by achieving required certifications.


Requirements

Personal Attributes


Strong knowledge of the ICT market in Kenya and the region.
Excellent technical proposal and report writing skills.
Strong sales management and negotiation abilities.
Good business acumen.
Proven technical project management skills.


Qualifications & Experience


Bachelor’s degree in IT, Computer Science, or related field.
Minimum of 3 years’ experience in the ICT sector.
Professional certification in Cisco Networking (CCNA or higher). more

Job Overview 

We are looking for a Call Centre Agent for our client, a fast-growing social enterprise dedicated to improving access to clean energy in underserved communities. Their mission is to create lasting impact through innovative, affordable solutions that combine clean energy products with sustainable financing options. This role focuses on managing and recovering installment payments,... engaging customers, resolving issues, and supporting credit risk management. We are looking for someone who can join the team and start immediately, bringing energy, efficiency, and a results-focused approach from day one. The ideal candidate is proactive, target-driven, and skilled at building rapport over the phone, with a strong background in customer care, loan recovery, or debt collection.

Key Responsibilities


Conduct day to day customer calls through contacting/texting assigned customers that have upcoming payments in two days using CRM system
Contact assigned new customers to welcome them to African Clean Energy.
Contact assigned customers at the point of entering arrears to arrange payment or identify issues that are preventing the customer from paying
Daily review and report the operations of the customer calls with CFM.
Resolve customer support cases that hinder the company from receiving payments, ensuring timely follow-up and documentation.
Update incorrect or outdated contact information to ensure accurate communication
Conduct customer training for stove usage and for payment model
Complete customer satisfaction calls and document the outcomes of the satisfaction and survey calls. 
Review the outcomes of the satisfaction and survey calls and report to CFM.


Requirements


Bachelor’s degree in Finance, Economics, Business Administration, or a related field 
Proven experience in debt collection, loan recovery, or related call‑centre credit roles.
Basic understanding of debt recovery strategies and credit processes.
Excellent communication—English required, Kiswahili essential, local dialects a plus.
Analytical mindset, negotiation skills, ability to work under pressure. more

Key Responsibilities:


Manage overall client communication for processed orders – Act as the main point of contact between the Operations team and clients, ensuring all updates, queries, and concerns are addressed promptly and professionally.
Liaise with Sales, Production, and Supply Chain departments – Work closely with internal teams to ensure smooth order processing and timely delivery,... while maintaining alignment with client requirements.
Escalate client issues to relevant departments – Identify and escalate operational or service-related challenges to the right teams for quick and effective resolution.
Oversee order distribution to departments – Ensure all incoming orders are accurately assigned to the correct departments for processing, tracking, and delivery.
Prepare operational reports and dashboards – Compile and analyze operational data to create reports and visual dashboards that support decision-making and performance tracking.
Manage the after-sales department – Oversee after-sales activities to ensure clients receive continuous support, issue resolution, and a positive post-purchase experience.
Update and chair Work-In-Progress (WIP) meetings – Lead regular operational meetings to track progress, address challenges, and align team priorities.
Undertake other assigned duties – Support the operations team and management by taking on additional responsibilities as needed to meet business goals.


Requirements

Qualifications:


Diploma or Bachelor’s degree in Business Administration, Customer Service, Operations Management, or related field.
Minimum 3 years’ experience in customer service, operations, or a related role.
Must have attained a minimum grade of B- (minus) in KCSE (Form 4).
Proficiency in MS Office Suite (Excel, Word, PowerPoint).
Experience in preparing reports and dashboards is an added advantage.


Soft Skills:


Excellent communication and interpersonal skills.
Strong problem-solving and conflict-resolution abilities.
High attention to detail and accuracy.
Ability to work under pressure and meet deadlines.
Strong organizational and multitasking skills.
Customer-focused mindset with a proactive approach. more

Job Summary 

We are seeking to hire a Procurement Buyer responsible for sourcing and purchasing goods and services across a range of categories. The role requires a professional who can evaluate suppliers, negotiate contracts, manage inventory levels, and ensure timely delivery of materials. The ideal candidate will also maintain accurate purchasing records, coordinate with other departments to... forecast demand, and ensure compliance with company policies and statutory requirements.

Key Responsibilities


Supplier Sourcing & Negotiation – Identify and qualify suppliers, negotiate favorable terms, and ensure value for money.
Tendering Support – Manage and supervise tendering processes across various procurement categories.
Supplier Performance Evaluation – Conduct quarterly performance reviews for suppliers and vendors.

Contract Compliance – Ensure adherence to Service Level Agreements (SLAs) and procurement contracts.
Reporting – Prepare and present periodic management and operational procurement reports.
International Procurement & Exports – Manage overseas procurement (dry cargo), ensuring proper documentation and compliance with Kenyan regulations.
Policy Development – Participate in the creation, implementation, and review of procurement policies, processes, and procedures.
Vendor Relationship Management – Foster strong relationships with vendors to ensure quality, reliability, and cost-effectiveness.
Payment Processing – Oversee supplier payments in line with agreed terms.
Disposals – Handle disposal of obsolete items in accordance with company policy and guidelines.
Compliance – Ensure adherence to ISO 9001:2015 QMS standards and company procurement policies.


Requirements


Bachelor’s degree in Purchasing & Supplies Management, Business Administration, Economics, or a related discipline.
Minimum 4–5 years of procurement experience in a medium to large organization.
Professional certification such as CIPS (Chartered Institute of Procurement & Supply) is an added advantage.


Skills & Competencies 


Proven vendor management and negotiation skills.
Strong analytical, communication, and interpersonal skills.
Ability to work independently and manage multiple priorities.
​Proficiency in procurement systems such as Oracle, SAP, or Ariba. more

Job Summary


Our client in the FMCG industry is looking for a skilled Senior Tax Accountant. The Senior Tax Accountant is responsible for overseeing the company’s tax compliance and strategic tax planning in a high-volume FMCG environment. This includes managing direct and indirect tax obligations, leading interactions with tax authorities, and working cross-functionally to align tax with... business operations. The role also involves mentoring junior team members, implementing tax process improvements, and ensuring tax efficiency across the supply chain, distribution, and procurement functions.


Key Responsibilities

Tax Compliance & Reporting


Lead the preparation, review, and filing of all statutory tax returns including VAT, WHT, PAYE, AHL, SHIF, NSSF, NITA, and Excise Duty.
Ensure all filings are accurate, complete, and submitted within required timelines in compliance with KRA regulations.
Oversee tax accounting entries in the ERP and ensure GL accuracy for all tax-related accounts.


Strategic Tax Planning & Risk Management


 Advise the business on tax-efficient structuring of commercial transactions, supply chain, and new product launches.
Monitor changes in tax laws and assess their business impact; ensure timely implementation of necessary changes.
Identify and implement legal tax-saving opportunities including deductions, incentives, and exemptions.


Audit & Relationship Management


Act as the primary liaison with the Kenya Revenue Authority (KRA), handling audits, queries, and tax disputes.
Prepare all required documentation and lead responses during tax audits or investigations.
Build strong relationships with local tax consultants, external auditors, and regulatory authorities.


Leadership & Collaboration


Supervise and mentor junior tax/accounting staff on best practices and compliance standards.
Conduct tax training and awareness sessions for internal stakeholders including sales, procurement, and logistics.
Collaborate with finance, legal, procurement, and commercial teams to ensure tax is integrated into business processes.


Process & Technology


Lead tax automation and digitalization efforts in collaboration with IT and finance systems teams.
Drive continuous improvement in tax reporting and internal controls.
Maintain robust documentation and processes to support future audits and tax planning.


Key Performance Indicators (KPIs)


 Timeliness and accuracy of tax filings
 Amount of tax penalties avoided or recovered
 Tax savings from planning initiatives
 Audit issue resolution time
 Staff development and tax awareness sessions conducted


Requirements

Qualifications


Bachelor’s degree in Accounting, Finance, Economics or related field.
CPA-K, ACCA or equivalent full qualification.
Minimum 5 years of experience in tax, with at least 3 years in a senior or supervisory role .
Experience working in FMCG, manufacturing, or similar high-compliance sectors is a strong advantage.
 In-depth knowledge of Kenyan tax laws (Income Tax, VAT Act, Excise Duty, PAYE, Customs).
Familiarity with ERP systems (e.g. SAP, Oracle, Sage).
Excellent analytical, problem-solving, and communication skills.
Strong leadership and ability to influence across departments.
Up-to-date knowledge of KRA systems (iTax, Simba) and electronic invoicing requirements. more

ROLE OVERVIEW


We are seeking a seasoned and strategic General Manager to oversee daily operations and long-term estate development. This role requires a hands-on, high-integrity leader with strong operational finesse, project management skills, and a proven track record in luxury hospitality. The GM will be responsible for curating outstanding guest experiences, managing multidisciplinary... teams, ensuring operational efficiency, and spearheading property improvement initiatives.


KEY RESPONSIBILITIES

Property & Operations Oversight


Lead day-to-day operations across all departments: F&B, housekeeping, front office, maintenance, and guest services.
Maintain high standards of luxury, privacy, and guest satisfaction.
Implement preventive maintenance plans and ensure all facilities are functional, well-maintained, and guest-ready.
Ensure compliance with all hygiene, health, safety, and environmental policies.


Guest Experience Management


Personally hosts VIP and return guests, creating memorable, relationship-driven experiences.
Lead the team in anticipating guest needs and exceeding expectations through service personalization and discretion.
Manage arrival briefings, guest check-ins, and check-outs to ensure seamless experiences.
Oversee guest feedback collection and continuous service refinement.


Financial & Administrative Management


Prepare and manage budgets, ensuring cost controls and alignment with profitability targets.
Oversee procurement and accurate inventory control of consumables, beverages, maintenance supplies, and décor.
Ensure proper billing, expense reporting, and financial documentation.


Project & Estate Development


Oversee all ongoing and future development projects including upgrades, landscaping, structural improvements, and sustainability initiatives.
Coordinate with contractors, consultants, and designers to ensure timely and quality execution of estate works.
Provide strategic guidance on property growth, expansion, or new concepts.


Team Leadership & HR Oversight


Recruit, train, and mentor a high-performing hospitality team aligned to standards.
Ensure departmental accountability, uniform standards, grooming, and code of conduct are consistently enforced.
Lead internal trainings and encourage cross-functional collaboration.


Brand, Sales & Stakeholder Engagement


Work with owners and marketing consultants to uphold and evolve the brand.
Support in positioning the estate as a premier getaway for luxury travelers, private bookings, and small events.
Engage with local tourism partners, vendors, and luxury travel agents.


Requirements

QUALIFICATIONS


Degree or Postgraduate Diploma in Hospitality, Business Administration, or Estate Management.
10+ years in hospitality, with at least 5 years in a General  Manager or multi-property role in a luxury setting.
Proficiency in hotel/estate systems and project coordination tools.
Fluent in English; other languages are an added advantage.


IDEAL CANDIDATE PROFILE


Senior leadership experience in managing boutique hotels, high-end lodges, or private luxury properties.
Operationally hands-on, with deep understanding of hospitality SOPs and a refined service ethos.
Financially savvy, with strong experience in budgeting, procurement, and cost control.
A warm, present host and team mentor; excellent at managing people across departments and cultures.
Strategic thinker with a track record of leading property improvement or expansion projects.
Knowledge of eco-conscious practices and sustainable hospitality operations is a plus. more