Recruit agents for the bank and monitor transactions in line with the policy and procedures.
Monitor the performance of the Bank agent in line with set targets, standards and procedures.
Implement the training programme for agents as per agency banking annual work – plan.
Carry out regular visits to agents to confirm compliance with the Internal Bank/ External Regulators’ policies and... procedures.
Carry out first level maintenance of agency banking equipment, e.g. Point of Sale and logbooks and Mobile phone trouble shooting.
Handle first level of customer service to agents and handle customer complaints arising from agents.
Liaise with Marketing dept to ensure that agent premises are properly branded, and the Finance Trust Bank brand is visible at all agent premises.
Carry out any other work-related duties assigned by your supervisor from time to time. more

Drive growth of the Loan portfolio
Drive growth of the Deposit portfolio
Grow the customer numbers of savers and borrowers.
Ensure a quality loan portfolio.
Drive growth of the non- funded income
Formulate and develop a plan to market the bank products and services in your location.
Harness new business from existing customers and referrals by cross selling all bank products and services... to them.
Review and approve loan applications in the credit committee.
Performance reporting- Make periodic assessments of the performance of each staff against set targets.
Ensure high staff productivity.
Conduct weekly business review meetings. more

Advise/sensitize clients about loan products, and cross sell other Bank products in line with Bank policy.
Analyze loan applicants’ financial status, credit worthiness and property evaluations to determine feasibility of granting loans
Prepare loan files for presentation to the loan committee and ensure complete documentation of all client files in line with the Credit policy.
Mobilise,... educate, assess & enroll new and old customers for the various loan products on a daily basis in line with the Credit policy.
Disburse loans to clients on daily basis in line with the set performance targets in line with credit policy.
Clients’ records filed and correspondences between FTB and customers stored securely as per FTB’s loan documentation policy and Bank of Uganda requirements.
Receive and acknowledge receipt of the security pledged by customer and hand over the same for safe custody to the Credit Supervisor in line with the Credit policy.
Recover loans on a daily basis so as to maintain portfolio at risk as per Credit policy.
Enter loans in the Core Banking System (CBS) as per the approved terms and in line with the credit administration policy.
Advise/sensitize clients about loan products, and cross sell other Bank products. more

Advise/sensitize clients about loan products, and cross sell other Bank products in line with Bank policy.
Analyze loan applicants’ financial status, credit worthiness and property evaluations to determine feasibility of granting loans
Prepare loan files for presentation to the loan committee and ensure complete documentation of all client files in line with the Credit policy.
Mobilise,... educate, assess & enroll new and old customers for the various loan products on a daily basis in line with the Credit policy.
Disburse loans to clients on daily basis in line with the set performance targets in line with credit policy.
Clients’ records filed and correspondences between FTB and customers stored securely as per FTB’s loan documentation policy and Bank of Uganda requirements.
Receive and acknowledge receipt of the security pledged by customer and hand over the same for safe custody to the Credit Supervisor in line with the Credit policy.
Recover loans on a daily basis so as to maintain portfolio at risk as per Credit policy.
Enter loans in the Core Banking System (CBS) as per the approved terms and in line with the credit administration policy.
Advise/sensitize clients about loan products, and cross sell other Bank products. more

Focal person to ensure compliance to internal policies and procedures in all Bancassurance services,
Constantly guarantee that Bancassurance services operate in fulfilment of the legal, statutory and regulatory requirements (Bancassurance Regulation 2017 and any amendments) according to Insurance Regulatory Authority, Bank of Uganda and other relevant bodies,
Prepare and avail for inspection... and supervision purposes by the Regulators all required records for purposes of inspection and respond to emerging issues,
Lead the development of a Strategy for Bancassurance, advise Management on execution and monitoring of implementation progress,
To supervise the daily Bancassurance Operations which entails cross – selling of products; posting of risk details, claims administration and documentation,
Manage relationships and partnerships
Develop and institutionalize criteria and processes, Due Diligence Tools, Key Fact Documents and other operational instruments for initiating and engaging Policy Holders,
To create new client relationships and partnerships whilst ensuring retention of existing business relationships through high standards of customer service
Draft agreements and escalate for respective layers of approvals
Ensure customer inquiries are resolved promptly as per laid down policies and procedures,
Manage correspondences with insurance companies, Insurance Regulatory Authority and other relevant stakeholders more