Job Purpose:
 The Brand Builder will lead efforts to define and enhance the brand's presence in the market. This role is key to developing strategies that increase brand visibility, strengthen brand reputation, and drive customer engagement and loyalty. Working collaboratively with cross-functional teams, the Brand Builder will ensure that the brands identity and values are consistently... communicated and experienced across all customer interactions and touchpoints.
Key Responsibilities:

Manage and execute overall marketing activities as per the Global Brands plans set by the Business Development Manager.
Work with the relevant marketing agencies on the execution of marketing activities.
Prepare and implement marketing campaign strategies with the Business Development Manager.
Managing and motivating a team of sales executives to deliver departmental objectives within the marketing department.
Liaise with Business Development Manager for current and future marketing activities.
Provide continuous support to clients for all sales functions.
Analysis of commercial targets with marketing activities regularly.
Keep up appropriate POSM stocks, and production of local POSM.
Allocation of promotional merchandise to customers regularly.
Regular trade visits at both On-trade and Off-trade venues.

Qualifications and Skills:

University graduate with a recognized degree in the business / marketing related field.
At least 3 years commercial or marketing experience in the business of beverages or FMCG.
Experience from alcohol selling companies an added advantage.
Experience dealing with the on-trade universe.
Work with Managers and Directors of various Hotels /restaurants, Bars & Clubs.
Work with the Sales team efficiently.
Team player.
Should be aware of competition activities, wine & spirits culture/ night life and well versed with Alcohol laws in Kenya.

Technical skills:

Computer literacy a must.
Reporting and management skills a must.
Analytical skills to forecast and identify trends and challenges.

Personal skills:

Excellent written and oral communication skills; ability to embody the Brands in public events.
Team player, builds effective relationships up, down and across the organization.
Extrovert and enjoy night life, like going out in on trade outlets (restaurants, bars, clubs and Hotels).
Good leadership skills.
Fast Learner.
Willingness to work long hours at events.

Competences:

Action-oriented.
Drive for results.
Customer focus.
Strategic agility.
Creativity. more

Job Purpose: 
Our client is a leading specialty retailer in the ceramic floor and wall tile market, offering the widest in-stock selection of floor and wall tiles, mosaic tiles, taps, basins, baths, sanitary ware, and bathroom accessories at competitive prices.
As a Sales Executive, you will play a critical role in driving business growth by proactively sourcing potential customers both in-store... and in the field. Your responsibilities will include delivering outstanding customer service, processing transactions with accuracy, and contributing to the overall success and performance of the retail operations.
Key Responsibilities:

Actively engage with customers in the showroom and provide excellent customer service.
Identify customer needs and recommend suitable ceramic tile products.
Achieve and exceed sales targets through effective sales techniques and product knowledge.
Build and maintain strong relationships with customers to encourage repeat business.
Follow up with clients to ensure satisfaction with their purchases.
Stay informed about the latest products, trends, and technologies in the ceramic tile market.
Provide accurate information to customers regarding product features, benefits, and availability.
Process sales transactions accurately and efficiently.
Maintain up-to-date records of customer interactions and sales activities in the CRM system.
Arrange product displays to highlight new arrivals and best-sellers.
Work closely with other team members to achieve overall sales goals.
Participate in team meetings and training sessions to enhance product knowledge and sales skills.

Qualifications and Skills

Proven experience in sales, preferably in the retail or ceramic tile industry.
Strong interpersonal and communication skills.
Ability to build and maintain customer relationships.
Excellent organizational and time management skills.
Proficiency in using CRM software and other sales tools.
High school diploma or equivalent; additional education in sales or related fields is a plus.
Knowledge of ceramic tile products and industry trends is an advantage. more

Job Purpose:
Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.
The warehouse Supervisor role will involve mainly overseeing the storage, handling, and dispatching of goods within the warehouse so as to ensure the... smooth and efficient operation of warehouse activities, contributing to the overall supply chain effectiveness.
Key Responsibilities:

Ensuring accurate inventory records, managing stock levels, and conducting regular inventory audits to prevent stock outs or overstock situations.
Leading, training, and managing warehouse staff, including hiring and scheduling workers, and ensuring adherence to safety and operational procedures.
Coordinating inbound and outbound shipments, managing transportation logistics, and liaising with suppliers, vendors, and customers to ensure timely delivery of goods.
Efficiently utilizing warehouse space, organizing goods in an optimal manner, and maintaining the physical layout to maximize storage capacity and streamline operations.
Implementing and enforcing safety standards and regulations, conducting safety training, and ensuring the warehouse complies with local laws and industry standards.
Identifying and implementing process improvements to enhance efficiency, reduce costs, and improve overall warehouse operations.
Using warehouse management systems and other technology tools to track inventory, manage orders, and improve workflow processes.
Monitoring the quality of goods received and dispatched, handling damaged or defective items, and ensuring that all products meet quality standards.
Managing the warehouse budget, controlling costs, and ensuring that operations are within financial limits.
Addressing customer inquiries and issues related to warehousing, ensuring high levels of customer satisfaction through efficient and accurate order fulfillment.

Qualifications and Skills:

Bachelors degree in Purchasing and Supply Chain management, Logistics or Business Administration or related field.
3 years of relevant professional experience.
Forklift operating license is required
Good communication skills.
Good planning and organizational skills.
Knowledge of SAP and computer literate.
Confidence, self-managed and disciplined. more

Job Purpose: 
We are seeking a proactive and detail-oriented Property Officer & Rider to join our real estate team. The successful candidate will manage various property-related tasks, oversee property inspections, liaise with tenants and property owners, and handle the delivery of important documents or materials between different locations. This h role requires excellent organization,... communication, and motorbike riding skills to ensure efficient property management and smooth delivery operations..
Key Responsibilities

Assist in the daily operations and management of residential and commercial properties.
Conduct regular inspections of properties to ensure cleanliness, maintenance, and compliance with standards.
Report any property damage or necessary repairs to the property manager and ensure timely resolution.
Handle tenant and owner inquiries, complaints, and requests in a professional and timely manner.
Assist in the onboarding process of new tenants, including preparing lease agreements, conducting move-in inspections, and key handovers.
Monitor lease agreements for expiration dates and ensure renewal processes are handled efficiently.
Maintain accurate and up-to-date records of properties, tenants, and owners in the companys property management system.

Skills & Qualifications

Minimum grade C plain in KCSE
Any Tertiary Course
MUST be a rider with a valid rider's license
At least 2 years work experience in the real estate industry.
Great interpersonal skills.
Must be trust worthy with high integrity more

The assistant manager will be tasked with managing and also motivating the sales team in order to deliver a seamless customer service. They are further accountable for planning and maintaining work systems, procedures and policies that enable and encourage optimal service delivery.

Key Responsibilities:

Ensuring effective and clear communication with customers to address their inquiries,... resolve issues, and enhance customer satisfaction.
Overseeing the training, development, and performance of staff to ensure a productive and motivated workforce.
Managing and driving sales activities to meet or exceed sales targets, including planning, implementing, and overseeing sales strategies.
Organizing and managing the layout and presentation of products in retail spaces to maximize sales and improve the shopping experience.
Assisting in the creation and management of budgets to ensure financial efficiency and cost control within the department or organization.
Handling financial transactions, managing financial records, and ensuring financial practices comply with company policies and regulations.
Maintaining and improving the quality of products or services by implementing quality control processes and addressing any issues that arise.
Identifying areas for improvement within operations and implementing changes to increase efficiency, reduce costs, and enhance overall performance.

Qualifications and Skills:

NQF Level 4 (Matric Equivalent).
Sales Management Qualification.
Merchandising and/or Retail Management Qualification.
Minimum of 3 years in face-to-face customer service or sales roles.
At least 3 years of experience in merchandising.
Minimum of 3 years managing employees.
At least 5 years of experience in retail management.

Advantageous Skills:

Proficiency in managing stock levels using SAP.
Experience with SAP MM module for handling procurement and inventory.
Knowledge of SAP Business Intelligence for data analysis and reporting.
Familiarity with SAP POS systems for retail transactions.
Experience with PSIber Payroll for managing employee payroll functions. more

Job Purpose:
Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.
The assistant manager will be tasked with managing and also motivating the sales team in order to deliver a seamless customer service. They are... further accountable for planning and maintaining work systems, procedures and policies that enable and encourage optimal service delivery.
Key Responsibilities:

Ensuring effective and clear communication with customers to address their inquiries, resolve issues, and enhance customer satisfaction.
Overseeing the training, development, and performance of staff to ensure a productive and motivated workforce.
Managing and driving sales activities to meet or exceed sales targets, including planning, implementing, and overseeing sales strategies.
Organizing and managing the layout and presentation of products in retail spaces to maximize sales and improve the shopping experience.
Assisting in the creation and management of budgets to ensure financial efficiency and cost control within the department or organization.
Handling financial transactions, managing financial records, and ensuring financial practices comply with company policies and regulations.
Maintaining and improving the quality of products or services by implementing quality control processes and addressing any issues that arise.
Identifying areas for improvement within operations and implementing changes to increase efficiency, reduce costs, and enhance overall performance.

Qualifications and Skills:

NQF Level 4 (Matric Equivalent).
Sales Management Qualification.
Merchandising and/or Retail Management Qualification.
Minimum of 3 years in face-to-face customer service or sales roles.
At least 3 years of experience in merchandising.
Minimum of 3 years managing employees.
At least 5 years of experience in retail management.

Advantageous Skills:

Proficiency in managing stock levels using SAP.
Experience with SAP MM module for handling procurement and inventory.
Knowledge of SAP Business Intelligence for data analysis and reporting.
Familiarity with SAP POS systems for retail transactions.
Experience with PSIber Payroll for managing employee payroll functions. more

Job Purpose:
Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.
The warehouse manager role will involve mainly overseeing the storage, handling, and dispatching of goods within the warehouse so as to ensure the... smooth and efficient operation of warehouse activities, contributing to the overall supply chain effectiveness.
Key Responsibilities:

Ensuring accurate inventory records, managing stock levels, and conducting regular inventory audits to prevent stock outs or overstock situations.
Leading, training, and managing warehouse staff, including hiring and scheduling workers, and ensuring adherence to safety and operational procedures.
Coordinating inbound and outbound shipments, managing transportation logistics, and liaising with suppliers, vendors, and customers to ensure timely delivery of goods.
Efficiently utilizing warehouse space, organizing goods in an optimal manner, and maintaining the physical layout to maximize storage capacity and streamline operations.
Implementing and enforcing safety standards and regulations, conducting safety training, and ensuring the warehouse complies with local laws and industry standards.
Identifying and implementing process improvements to enhance efficiency, reduce costs, and improve overall warehouse operations.
Using warehouse management systems and other technology tools to track inventory, manage orders, and improve workflow processes.
Monitoring the quality of goods received and dispatched, handling damaged or defective items, and ensuring that all products meet quality standards.
Managing the warehouse budget, controlling costs, and ensuring that operations are within financial limits.
Addressing customer inquiries and issues related to warehousing, ensuring high levels of customer satisfaction through efficient and accurate order fulfillment.

Qualifications and Skills:

Bachelors degree in Purchasing and Supply Chain management, Logistics or Business Administration or related field.
3 years of relevant professional experience.
Good communication skills.
Good planning and organizational skills.
Knowledge of SAP and computer literate.
Confidence, self-managed and disciplined. more

Job Purpose:
Our client is not just a luxury safari lodge; it's a place where vibrant personalities, stunning landscapes, and incredible wildlife converge to create unforgettable moments. They are proud to call Kenya's Maasai Mara home, and they are seeking an enthusiastic individual with experience working in a high-end lodge setting to join their team. If you're a self-motivated, proactive, and... responsive individual with a passion for retail and Kenyan/East African design, they want you to be part of their journey.
Key Responsibilities:

Drive sales to maximize profits and minimize costs.
Handle guest invoicing, billing, collection, and payment reconciliation.
Manage reporting and data-capturing related to sales and consumer trends.
Provide regular shop performance reports.
Maintain stock levels, pricing, and conduct end-of-month stock-takes.
Reconcile shop inventory movement against sales.
Foster relationships with suppliers for stock replenishment and performance updates.
Ensure the shop display aligns with the lodges retail visual merchandising strategies.
Update shop merchandising regularly.
Maintain cleanliness and orderliness in both the shop and studio.
Drive production, quality control, and innovation in the Beading Studio.
Manage and motivate in-house and external Maasai artisans for timely guest orders and availability of "evergreen" beaded items.
Engage with guests warmly and professionally.
Share interactive product stories and assist guests with shop-related needs.
Accurately label packages and capture guest shipping details.
Ensure proper packaging of guest items.
Continuously learn about their brand, guests, retail strategy, and our retail pillars.

Qualifications and Skills:

Experience in a lodge/hotel retail environment.
Minimum of 3 years' experience in retail and Kenyan/East African design.
Proven track record of excellent customer service.
Familiarity with reservation and property management software like ResRequest.

Competencies:

Guest Delight: You should have a strong commitment to guest delight. You should be passionate about creating exceptional experiences for guests, going above and beyond to exceed their expectations and ensure their satisfaction.
Attention to Detail: A sharp eye for detail, particularly in visual merchandising, inventory management, and administrative tasks, to maintain the highest standards of quality and organization.
Excellent Communication: Strong verbal and written communication skills, with the ability to engage with guests warmly and professionally while effectively conveying product knowledge and stories.
Positive Attitude: A can-do attitude, resilience, and a willingness to go the extra mile, even in challenging situations, to ensure guest satisfaction and team success.
Innovative Thinking: The capacity to think creatively and proactively, contributing fresh ideas to enhance the retail experience and drive sales.

Benefits:

Medical cover.
Accommodation. more

Job Purpose:
We are seeking an experienced CV Writer to join our team. You will play a crucial role in helping job seekers craft compelling resumes that effectively showcase their skills, experience, and accomplishments. You will work closely with clients to understand their career goals, professional background, and aspirations, and then create tailored CVs that highlight their strengths and... maximize their chances of landing interviews.
Key Responsibilities:

Conduct consultations with clients to gather information about their career history, skills, achievements, and job objectives.
Analyze and interpret client information to identify key strengths, accomplishments, and experiences to be highlighted in their CVs.
Craft well-written, concise, and targeted resumes that effectively communicate clients' qualifications and suitability for their desired roles.
Customize CVs to match specific job descriptions and industry standards, ensuring that each resume is tailored to the client's unique needs and goals.
Provide constructive feedback and suggestions to clients on ways to enhance their CVs, including formatting, content, and presentation.
Stay up-to-date with current trends and best practices in resume writing, including ATS (Applicant Tracking System) optimization techniques.
Maintain confidentiality and professionalism in handling client information and documents.
Manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Continuously seek opportunities for professional development and skill enhancement to improve the quality of CV writing service

Qualifications and Skills:

Bachelor's degree in Communications, Human Resources, or a related field (or equivalent experience).
Proven experience as a CV Writer, resume writer, or in a similar role, with a strong portfolio of successful CVs/resumes.
Excellent writing and editing skills, with a keen eye for detail and the ability to craft compelling and error-free content.
Solid understanding of recruitment processes, job market trends, and industry-specific terminology.
Strong interpersonal and communication skills, with the ability to effectively collaborate with clients and provide personalized guidance.
Proficiency in Microsoft Word and other relevant software/tools used for CV writing and formatting.
Ability to work independently and manage time effectively, while also being open to feedback and collaboration.
High level of professionalism, integrity, and discretion in handling sensitive client information.
Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously. more

Job Purpose:
We are seeking an experienced Social Media Manager to join our team. You will be responsible for developing and implementing our social media strategy to increase our online presence and improve our marketing and sales efforts. You will create and curate engaging content, manage social media channels, analyze metrics, and interact with our audience to foster brand loyalty and drive... customer engagement. Additionally, you will develop strategic partnerships and handle marketing, PR, and communications strategies, including social media.
Key Responsibilities:

Develop and implement a comprehensive social media strategy to increase brand awareness and drive traffic to our website.
Create and curate engaging content for various social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others.
Manage social media channels, including scheduling posts, responding to comments and messages, and engaging with followers.
Monitor social media trends, tools, applications, and best practices, and incorporate them into our strategy as appropriate.
Collaborate with the marketing team to integrate social media campaigns with other marketing initiatives.
Track and analyze social media metrics and KPIs to measure the success of campaigns and identify areas for improvement.
Stay up-to-date with industry news and developments, and leverage this knowledge to keep our social media presence relevant and competitive.
Cultivate and maintain relationships with influencers, brand advocates, and other key stakeholders in the social media community.
Stay informed about our products, services, and industry to accurately represent our brand and engage with our audience effectively.
Monitor and manage online reviews and reputation, addressing any negative feedback in a timely and professional manner.
Develop strategic partnerships to enhance brand visibility and reach.
Handle marketing, PR, and communications strategies to ensure cohesive messaging across all channels.

Qualifications and Skills:

Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience).
Proven experience as a Social Media Manager or similar role, with a strong portfolio of successful social media campaigns.
In-depth knowledge of various social media platforms, best practices, and analytics tools.
Excellent written and verbal communication skills, with the ability to create compelling content tailored to different audiences and platforms.
Strong analytical skills, with the ability to interpret data and extract actionable insights.
Creative thinker with a passion for social media and digital marketing.
Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and deadlines.
Strong organizational and time management skills, with keen attention to detail.
Proficiency in social media management tools such as Hootsuite, Buffer, or Sprout Social.
Experience with graphic design and video editing tools is highly desired. more