Role Overview


The Marketing Assistant will play a key role in promoting and selling units under the Government of Kenya’s Affordable Housing Program (AHB), where Villa Care Ltd has been retained as one of the trusted agents. This role focuses on engaging with prospective buyers across all population sectors, raising awareness, and ensuring smooth registration and sales processes. The... ultimate vision is to help Kenyans transition from renting to owning, contributing to the national goal of transforming Kenya’s housing landscape so that finally, all Kenyans can afford dignified homes and stop paying rent.


Key Duties and Responsibilities


Assist in planning, executing, and monitoring marketing campaigns for AHB housing projects.
Engage with prospective clients through social media, e-shots, cold calls, field activations, roadshows, and community outreach
Guide clients through the Boma Yangu registration process, ensuring VCL is selected as the agent of choice.
Coordinate and maintain accurate client databases, leads, and follow-up schedules
Support in the preparation of marketing materials (brochures, banners, digital campaigns, etc.).
Provide timely reporting on leads generated, follow-ups, and conversions.
Collect feedback from clients to improve marketing strategies and enhance customer experience.
Represent VCL in expos, exhibitions, roadshows, and county engagements to champion the AHB mission.
Assist in closing sales transactions and ensuring smooth handovers between clients and finance institutions.
Monitor competitors’ activities and market trends to provide intelligence for strategic adjustments.


Education and Training Requirements


Bachelor’s degree or Diploma in Marketing, Business Administration, Real Estate, or a related field.
Professional training or certification in digital marketing or sales techniques is an added advantage.
Training in customer relations and real estate sales preferred.


Experience and Expertise


3 or more years’ experience in marketing, sales, or customer engagement (experience in real estate or housing projects is highly desirable).
Demonstrated success in generating leads and achieving sales targets.
Familiarity with Kenya’s Affordable Housing Program (AHB) and government housing initiatives is a plus.
Knowledge of digital marketing tools and social media campaign execution.


Skills and Capabilities


Strong communication and interpersonal skills to effectively engage clients across different sectors of the population.
Persuasive sales and negotiation abilities, with a customer-centric approach.
Proficiency in Microsoft Office Suite and CRM systems for managing leads and reporting.
Creativity in developing appealing marketing content tailored for diverse audiences.
Ability to work under pressure, meet deadlines, and exceed set sales targets.
Team player with flexibility to support field activations, community events, and expos.


Overall Capabilities

The ideal Marketing Assistant for AHB Housing Projects must embody the spirit of nation-building through housing. They must be capable of:


Driving Impact: Actively contributing to Kenya’s vision of affordable housing for all.
Inclusivity: Engaging diverse segments of the population – from low-income to middle- and high-income earners – ensuring that no Kenyan is left behind.
Transformational Marketing: Positioning AHB not just as homes, but as life-changing opportunities to stop paying rent and finally own a dignified home.
Client Advocacy: Walking clients through the often complex housing purchase process with empathy, professionalism, and clarity. more

Department: Finance and Accounts

Reports To: Head of Accounts

Role Overview

The Group Accounts Assistant plays a critical role in supporting the Finance Department by ensuring accurate bookkeeping, effective financial reporting, reconciliations, and timely support in collections, payments, and statutory compliance. The role requires strong accounting skills, attention to detail, and the... ability to work across multiple subsidiaries within the Homes Universal group.

Key Duties and Responsibilities


Maintain and update day-to-day financial records, including posting of all income, expenses, and journal entries.
Prepare and review bank reconciliations, petty cash reports, and intercompany reconciliations.
Support preparation of management accounts, financial statements, and periodic reports.
Process supplier invoices, payments, and staff reimbursements in line with company policy.
Ensure timely collection follow-up and proper allocation of customer receipts.
Assist in the preparation and filing of statutory returns (PAYE, VAT, NHIF, NSSF, Withholding Tax, etc.).
Monitor accounts receivable and accounts payable and escalate anomalies to the Head of Accounts.
Liaise with auditors, tax advisors, and other stakeholders during audits and reviews.
Maintain proper filing systems for financial documents for audit trail and compliance.
Support budget preparation and expenditure tracking for each subsidiary.
Supervise and guide junior accounts clerks, ensuring adherence to procedures.


Education Requirements


Bachelor’s Degree in Accounting, Finance, or Business Administration from a recognized institution.
CPA (Certified Public Accountant) – Minimum CPA II; CPA (K) or ACCA Level II is an added advantage.


Professional Training


Practical training in IFRS/IAS standards and Kenyan tax compliance.
Training in financial software such as QuickBooks, Sage, or SAP.
Ongoing CPD in finance, compliance, and reporting best practices.


Experience Requirements


5  or more years of progressive accounting experience, preferably within a diversified group or consortium.
Demonstrated experience in bank reconciliations, ledger management, statutory compliance, and collections support.
Experience working with auditors and tax authorities.
Background in handling intercompany transactions across subsidiaries will be an added advantage.


Skills and Expertise


Strong numerical and analytical ability with attention to detail.
Excellent knowledge of accounting principles and financial reporting standards.
Proficiency in Microsoft Excel and accounting software.
Ability to meet deadlines under pressure and handle multiple priorities.
Effective communication and interpersonal skills for liaising with subsidiaries, suppliers, and clients.
High level of integrity, confidentiality, and professionalism.


Overall Capabilities


Capable of independently handling accounts functions with minimal supervision.
Skilled in coordinating between multiple subsidiaries to ensure smooth financial operations.
Adept at identifying discrepancies and recommending corrective measures.
Team player with ability to mentor and supervise junior staff.
Strong organizational and reporting abilities to support decision-making by senior management. more

Company: Homefix Ltd (Subsidiary of Homes Universal Ltd – involved in construction, real estate, exhibitions, and security services)

Position: Construction Surveyor

Reports To: Project Manager / Site Agent

Role Overview

The Construction Surveyor provides technical expertise in land measurement, site setting-out, cost estimation, and quality assurance for construction projects. At... Homefix, the role is critical in ensuring accuracy in measurements, adherence to project specifications, cost control, and compliance with industry standards across all ongoing projects.



Key Duties & Responsibilities


Conduct land surveys, leveling, and setting-out of construction sites.
Prepare topographic surveys, site plans, and as-built drawings.
Provide accurate site measurements for construction works, ensuring compliance with drawings and specifications.
Assist in the valuation of works, quantity measurement, and preparation of interim and final accounts.
Monitor and verify contractor’s works and quantities, preventing material wastage.
Liaise with engineers, architects, and project managers to ensure alignment of works.
Ensure statutory and regulatory compliance in all surveying works.
Conduct site inspections and verifications to support quality control and reporting.
Support the preparation of progress reports, site records, and variation claims.
Utilize modern surveying equipment such as Total Stations, GPS, and digital levels effectively.


Experience & Expertise Required


5 years of proven experience as a Construction Surveyor or in a similar role, preferably in large-scale construction projects.
Strong background in land surveying, construction measurements, and cost analysis.
Experience with Affordable Housing Projects (AHP) or similar high-volume projects is an added advantage.
Proficiency in surveying software (AutoCAD, Civil 3D, GIS applications).
Demonstrated expertise in cost control, measurement verification, and project reporting.


Education

Bachelor’s Degree / Higher Diploma in Land Surveying, Civil Engineering, Geomatics, or Construction Management.

Registration with the Institution of Surveyors of Kenya (ISK) or a similar professional body is an advantage.



Skills


Strong analytical and numerical skills.
Excellent attention to detail and accuracy in measurements.
Proficiency in AutoCAD and modern surveying equipment.
Strong problem-solving and technical interpretation skills.
Effective communication and teamwork skills.
Strong knowledge of construction processes, materials, and industry standards.


Training


Practical training in Total Station, GPS survey, and AutoCAD applications.
Health & Safety training for construction sites (e.g., OSHA).
Training in cost estimation and project valuation.
Continuous Professional Development (CPD) in surveying technologies and construction management.


Overall Capabilities


Ability to manage multiple projects and prioritize tasks under pressure.
Capacity to work independently with minimal supervision while coordinating with site teams.
Ability to provide accurate, timely reports and recommendations to management.
Upholds professional ethics, integrity, and accountability in handling project resources.
Adaptability to new technologies, fast-paced environments, and diverse project scopes. more

Company: Villa Care Ltd

Reports To: Head of Property Management

Job Purpose

To provide professional leadership and management of assigned properties, ensuring smooth operations, maintenance, tenant satisfaction, cost-effective management, and regulatory compliance across all physical facilities under Villa Care Ltd’s portfolio.

Key Responsibilities


Property Operations and... Maintenance


Oversee day-to-day facility operations including security, cleaning, waste management, landscaping, and common area maintenance.
Develop and implement preventive and corrective maintenance schedules.
Supervise outsourced service providers and ensure service-level compliance.


Tenant Relations and Lease Management

Ensure excellent tenant relations and handle all complaints, concerns, and inquiries promptly.
Manage lease agreements, renewals, terminations, and ensure accurate documentation.


Budgeting and Financial Oversight

Prepare and manage property budgets, service charge allocations, and expenditure control.
Monitor rent and service charge collections and ensure timely remittance and reporting.


Vendor and Contract Management

Procure, evaluate, and supervise third-party service providers and contractors.
Negotiate contracts, monitor performance, and ensure value for money.


Compliance and Safety

Ensure compliance with health, safety, environmental, legal, and statutory requirements.
Coordinate risk assessments and fire safety procedures across properties.


Reporting

Prepare and submit timely management reports on operations, occupancy, repairs, collections, and tenancy status.


Strategic Improvements

Identify areas of improvement and recommend upgrades or energy-efficient systems to improve asset value and operational efficiency.




Minimum Education Requirements


Bachelor’s degree in Real Estate, Facilities Management, Building Economics, Construction Management, Engineering, or Business Administration.
A postgraduate diploma or certification in Facilities or Property Management is an added advantage.


Professional Experience


Minimum 5 to 7 years of relevant experience in real estate or property management, preferably in managing residential, commercial, or mixed-use developments.
Proven experience in handling service charge budgets, facility maintenance, staff supervision, and tenant management.
Experience working with property management systems (PMS) and reporting tools.


Professional Expertise


Strong understanding of Kenyan tenancy laws, leases, and landlord-tenant relationships.
Deep knowledge of building maintenance systems, repairs, and facilities operations.
Familiarity with local authority regulations, fire safety, and environmental standards.
Demonstrated ability to manage vendor relationships, optimize costs, and enhance tenant retention.


Key Skills


Leadership and team management
Budgeting and financial reporting
Strong negotiation and conflict resolution
Excellent written and verbal communication
Problem-solving and decision-making
Customer service orientation
Technological proficiency in PMS software such as Buildium, MRI, or equivalent
Time management and multitasking skills


Training and Certifications (Preferred)


Certificate in Facilities Management (IFMA, BIFM or equivalent)
OSHA, fire safety, and first aid training
Energy management and environmental safety awareness
Basic accounting knowledge including QuickBooks or similar software


Overall Capabilities


Ability to work under pressure and manage multiple sites or properties
High attention to detail with a focus on operational excellence
Ethical, transparent, and highly organized
Ability to align property performance with Villa Care’s broader goals under Homes Universal
Demonstrates initiative, adaptability, and a proactive approach to property management more

Reports To: Group Finance Manager / Chief Finance Officer

Job Purpose

To ensure accurate financial reporting, compliance, and oversight of collections and debt recovery across all subsidiaries under Homes Universal Ltd. The role combines strategic accounting responsibilities with proactive debt management to maintain liquidity and financial discipline within the group.

Key... Responsibilities


Accounting and Financial Reporting
Supervise preparation of accurate and timely monthly, quarterly, and annual financial statements
Oversee bank reconciliations, general ledger entries, asset registers, and journal postings
Ensure compliance with IFRS, tax laws, and statutory reporting requirements
Prepare budgets, forecasts, and variance analysis for management review
Review financial operations of all group subsidiaries and provide monthly consolidated reports
Departmental Oversight and Coordination
Lead accounting teams within Homes Universal Ltd and provide technical guidance and performance support
Ensure inter-company reconciliations and group-level reporting are accurate and on time
Monitor petty cash controls and expense management systems in each department
Debt Collection and Recovery Management
Monitor receivables across departments including Villa Care, Homefix, Security 24, Homes Kenya Ltd, and Sigimo Enterprises
Develop and execute effective debt recovery strategies and action plans
Maintain a live debtor ageing report and proactively follow up on overdue accounts
Coordinate demand letters, collection calls, and negotiations with delinquent clients
Escalate legal collections in collaboration with internal or external legal counsel when necessary
Audit and Internal Controls
Prepare for both internal and external audits and ensure smooth and timely completion
Identify gaps in financial controls and propose improvements to internal policies and procedures
Ensure that all departments comply with Homes Universal financial SOPs
Minimum Education Requirements
Bachelor degree in Accounting, Finance, or Commerce
Certified Public Accountant CPA-K or ACCA finalist or equivalent
A postgraduate diploma or master degree in Finance or Business Administration is an added advantage


Professional Experience


Minimum 7 to 10 years of progressive experience in accounting and finance
At least 3 years in a senior accounting or recovery management role
Experience in a group or multi-subsidiary environment is highly desirable
Proven experience with collections and recovery of large and complex accounts


Professional Expertise


Strong knowledge of accounting principles, tax regulations, and financial reporting standards
Expertise in cash flow forecasting, credit control, and debt management
Familiarity with ERP or accounting software such as QuickBooks, Sage, Microsoft Dynamics, or SAP
Strong understanding of Kenyan financial, tax, and debt recovery laws


Key Skills


Leadership and team supervision
Financial analysis and forecasting
Negotiation and conflict resolution
Excellent verbal and written communication
High integrity and confidentiality
Risk assessment and mitigation
Attention to detail and accuracy
Multitasking and time management


Training and Certifications Preferred


Advanced Excel and financial modeling training
Debt collection and credit management courses
Training in business and financial strategy
ERP or accounting systems training and certification
Corporate governance and compliance workshops


Overall Capabilities


Ability to lead and support diverse teams across multiple business units
Strong analytical mind with a solution-oriented approach
Ability to work under pressure and meet strict deadlines
Strategic thinking with a focus on organizational financial health
Capable of fostering cross-functional collaboration across departments
Upholds the values and financial discipline of Homes Universal Ltd more

Department Marketing

Reports to Managing Director or CEO

Key Duties and Responsibilities


Strategic Marketing Leadership 1.1 Develop and implement a comprehensive marketing strategy aligned with Villa Care’s short and long-term goals 1.2 Lead brand positioning, market expansion, and product and service visibility across all platforms
Client Acquisition Strategy 2.1 Formulate and... execute strategies to onboard more property owners for sales, letting, and management services 2.2 Identify new client segments and establish targeted outreach campaigns to attract landlords, developers, and investors 2.3 Leverage digital platforms, diaspora outreach, networking forums, expos, and prospecting to grow property listings
Campaign Management 3.1 Plan, execute, and evaluate digital and traditional marketing campaigns 3.2 Oversee social media, email marketing, events, and public relations activities to generate leads and enhance brand visibility
Team Management and Development 4.1 Supervise and mentor the marketing team, ensuring consistent high performance and innovation 4.2 Set key performance indicators and conduct regular performance evaluations
Budgeting and Resource Allocation 5.1 Prepare, manage, and track the marketing budget 5.2 Ensure optimal allocation of resources to yield maximum return on investment
Market Research and Competitive Analysis 6.1 Monitor market trends, competitors, and client needs to inform campaign strategies and pricing models 6.2 Translate insights into actionable marketing strategies
Lead Generation and Conversion Support 7.1 Drive qualified leads to the sales team through targeted campaigns and performance tracking 7.2 Collaborate with the sales team to create marketing collateral and client proposals
Stakeholder Engagement 8.1 Manage relationships with media houses, advertising agencies, event organizers, and sponsors 8.2 Represent the company in trade shows, expos, and industry forums such as the Kenya Homes Expo
Innovation and Brand Development 9.1 Enhance the Villa Care brand across all platforms and ensure consistency in messaging 9.2 Spearhead the adoption of new marketing technologies and customer relationship management platforms
Minimum Education Requirements
Bachelor’s degree in Marketing, Business Administration, Communications, or a related field
A master’s degree or professional certification in marketing is an added advantage
Required Training and Certifications
Certified training in digital marketing or social media marketing
Training in brand strategy or use of customer relationship management systems
Courses in event marketing and public relations
Leadership and people management training
Professional Experience
Minimum of seven to ten years of progressive marketing experience, preferably in real estate, property management, construction, or related sectors
Proven track record of successful marketing campaigns and digital strategy execution
Experience in managing marketing teams, budgets, and strategic partnerships
Experience in diaspora marketing, influencer marketing, and business-to-business lead generation is highly desirable
 


Key Skills and Competencies


Strong strategic thinking and innovation with the ability to convert market insights into practical actions
Effective leadership and people management capabilities
Excellent written and verbal communication and presentation skills
Proficiency in digital marketing including search engine optimization, paid advertising, analytics, and social media platforms
Ability to guide brand storytelling and content development
Strong analytical and commercial skills to support decision-making
In-depth knowledge of the real estate market including sales cycles, buyer behavior, and property management trends
Ability to attract and retain property owners through personalized marketing engagement and service excellence more

Job Description: Site Agent

Overview:

The Site Agent will oversee the day-to-day operations on the construction site, ensuring that projects are completed safely, on time, and within budget. The role requires expertise in civil and structural engineering or architecture to effectively manage construction activities, resources, and compliance with design specifications and quality... standards.

Key Responsibilities:


Oversee all construction activities and manage the workflow on-site.  
Ensure compliance with safety, health, and environmental regulations.  
Coordinate with contractors, architects, engineers, and suppliers.  
Manage project timelines, budgets, and resources efficiently.  
Conduct regular site inspections to monitor progress and quality of work.  
Address any issues or challenges that arise on-site and implement corrective actions.  
Prepare daily, weekly, and monthly reports on project progress, challenges, and achievements.  
Facilitate communication between stakeholders, ensuring all parties are aligned with project goals.  
Assist in project planning, scheduling, and implementation, ensuring that designs are executed accurately.


Training, Education, and Skills

Education Requirements:


Bachelor's degree in Civil Engineering, Structural Engineering, or Architecture.  
Professional certification (e.g., registered engineer or architect) is preferred.


Training:


Site management training, including health and safety certifications (e.g., OSHA, NEBOSH).  
Familiarity with construction management software and tools.  
Project management training is advantageous.


Skills and Expertise:


Strong leadership and team management skills.  
Excellent organizational and multitasking abilities.  
Effective problem-solving skills and the ability to think on your feet.  
Proficient in reading and interpreting technical drawings and specifications.  
Strong knowledge of building codes, regulations, and industry standards.  
Competency in construction project management software, such as MS Project, AutoCAD, or similar.  
Strong communication skills, both verbal and written, to interact with various stakeholders.


Experience Requirements  


Minimum of 5 years of experience in construction management, with at least 2 years in a site management role.  
Proven track record of managing complex construction projects successfully.  
Experience working on large-scale construction sites, with a preference for residential or mixed-use developments.


Expertise  


In-depth knowledge of construction techniques, materials, and processes.  
Ability to manage budgets and control project costs effectively.  
Expertise in managing subcontractors and suppliers.  
Experience with quality control procedures and ensuring compliance with design and engineering standards. more

Duties and Responsibilities:

Project Planning and Management:  


Develop comprehensive project plans, timelines, and milestones.
Oversee all stages of construction from inception to completion.
Coordinate with architects, engineers, and other professionals to ensure design intentions are met.
Monitor and control project progress to ensure adherence to schedules and budgets.
Manage... subcontractors, vendors, and suppliers, ensuring compliance with contractual obligations.


Resource Management:  


Allocate resources effectively, including labor, materials, and equipment.
Ensure optimal utilization of resources to minimize wastage and maximize efficiency.
Address any issues related to resource allocation that may impact project timelines or quality.


Quality Control:  


Implement and enforce quality control measures to ensure high standards of workmanship.
Regularly inspect construction sites to ensure adherence to design specifications and safety standards.
Resolve any on-site issues or disputes that may affect quality or progress.


Budget Management:  


Prepare, monitor, and manage project budgets.
Ensure cost-effective use of resources without compromising quality or timelines.
Track expenses and identify any areas of potential cost savings.


Risk Management:  


Identify potential risks and develop mitigation strategies.
Address unforeseen challenges promptly to minimize project disruptions.
Ensure compliance with all safety regulations and construction standards.


Client and Stakeholder Communication:  


Act as the primary point of contact between clients, stakeholders, and the construction team.
Provide regular updates on project progress, challenges, and changes.
Ensure client satisfaction by delivering projects that meet or exceed expectations.


Team Leadership and Management:  


Lead, motivate, and manage the construction team to achieve project objectives.
Conduct regular site meetings to review progress and address any issues.
Ensure all team members are adequately trained and equipped to perform their duties.


Documentation and Reporting:  


Maintain accurate project documentation, including contracts, plans, permits, and daily logs.
Prepare and submit regular project reports to senior management and clients.
Ensure all documentation is compliant with regulatory requirements and company policies.


Skills and Competencies:

Project Management:  


Expertise in managing large-scale construction projects from start to finish.


Leadership:  


Strong ability to lead and manage diverse teams.


Communication:  


Excellent verbal and written communication skills for interacting with clients, stakeholders, and team members.


Problem-Solving:  


Ability to identify and resolve issues promptly and effectively.


Time Management:  


Strong organizational skills with the ability to prioritize tasks and meet deadlines.


Financial Acumen:  


Proficient in budget management and cost control.


Technical Skills:  


In-depth knowledge of construction processes, materials, and regulations.


Experience:


A minimum of 8-10 years of experience in construction project management, with at least 5 years in a leadership role.
Proven track record of successfully managing large, complex construction projects.
Experience working on busy construction sites with multiple stakeholders and tight deadlines.


Training and Certifications:


Bachelor's degree in Construction Management, Civil Engineering, or a related field.
Project Management Professional (PMP) or equivalent certification is highly desirable.
OSHA or equivalent safety certification.
Continuous professional development in construction management, safety, and industry best practices.


Expected Outputs:


Successful completion of construction projects within the agreed timeframe and budget.
High-quality construction work that meets or exceeds client expectations.
Efficient resource management leading to cost savings and optimized use of materials and labor.
A well-coordinated team that works effectively to meet project objectives.
Comprehensive project documentation and reporting that is accurate and compliant with regulations. more

Overview:  


The Site Agent will oversee the day-to-day operations on the construction site, ensuring that projects are completed safely, on time, and within budget. The role requires expertise in civil and structural engineering or architecture to effectively manage construction activities, resources, and compliance with design specifications and quality standards.


Key Responsibilities:...  


Oversee all construction activities and manage the workflow on-site.  
Ensure compliance with safety, health, and environmental regulations.  
Coordinate with contractors, architects, engineers, and suppliers.  
Manage project timelines, budgets, and resources efficiently.  
Conduct regular site inspections to monitor progress and quality of work.  
Address any issues or challenges that arise on-site and implement corrective actions.  
Prepare daily, weekly, and monthly reports on project progress, challenges, and achievements.  
Facilitate communication between stakeholders, ensuring all parties are aligned with project goals.  
Assist in project planning, scheduling, and implementation, ensuring that designs are executed accurately.


Training, Education, and Skills

Education Requirements:  


Bachelor's degree in Civil Engineering, Structural Engineering, or Architecture.  
Professional certification (e.g., registered engineer or architect) is preferred.


Training:  


Site management training, including health and safety certifications (e.g., OSHA, NEBOSH).  
Familiarity with construction management software and tools.  
Project management training is advantageous.


Skills and Expertise:  


Strong leadership and team management skills.  
Excellent organizational and multitasking abilities.  
Effective problem-solving skills and the ability to think on your feet.  
Proficient in reading and interpreting technical drawings and specifications.  
Strong knowledge of building codes, regulations, and industry standards.  
Competency in construction project management software, such as MS Project, AutoCAD, or similar.  
Strong communication skills, both verbal and written, to interact with various stakeholders.


Experience Requirements  


Minimum of 5 years of experience in construction management, with at least 2 years in a site management role.  
Proven track record of managing complex construction projects successfully.  
Experience working on large-scale construction sites, with a preference for residential or mixed-use developments.


Expertise  


In-depth knowledge of construction techniques, materials, and processes.  
Ability to manage budgets and control project costs effectively.  
Expertise in managing subcontractors and suppliers.  
Experience with quality control procedures and ensuring compliance with design and engineering standards. more

Role Summary:


The Assistant Property Manager will support the Property Manager in overseeing the daily operations, management, and maintenance of assigned properties. This role includes tenant relations, financial management, property inspections, and coordination of maintenance services to ensure the properties are well-maintained and meet all regulatory and safety standards.


Key... Responsibilities:

Tenant Relations:


Handle tenant inquiries, complaints, and concerns promptly and professionally.
Assist with lease agreements, renewals, and terminations.
Coordinate move-ins, move-outs, and ensure all documentation is accurately completed.


Financial Management:


Assist in preparing property budgets and financial reports.
Monitor rent collections, prepare invoices, and handle delinquent accounts.
Assist in managing service charges, property taxes, and utility payments.


Property Maintenance:


Coordinate and supervise maintenance requests and repairs.
Conduct regular property inspections to ensure compliance with safety standards.
Assist in sourcing and managing contractors and vendors for property services.


Administrative Support:


Maintain accurate and up-to-date property records, including tenant files, maintenance logs, and inspection reports.
Prepare monthly, quarterly, and annual property performance reports.
Ensure compliance with property management policies, procedures, and regulations.


Marketing and Leasing:


Assist in marketing vacant units through various channels.
Conduct property tours for prospective tenants and provide information about the properties.
Support leasing activities to ensure optimal occupancy rates.


Communication and Reporting:


Assist the Property Manager in communicating with property owners, tenants, and vendors.
Prepare and present reports on property performance, occupancy rates, and maintenance activities.


Required Experience:


Minimum of 3-6  years of experience in property management or a related field.
Experience in tenant relations, lease administration, and property maintenance.
Familiarity with financial management, budgeting, and rent collection.


Expertise:


Strong understanding of property management laws, regulations, and best practices.
Proficiency in property management software (e.g., Yardi, Zoho, or equivalent).
Ability to handle multiple properties and tasks simultaneously.
Knowledge of local real estate market trends and dynamics.


Education:


A Bachelor’s degree in Real Estate, Property Management, Business Administration, or a related field is preferred.
Additional certification in property management (e.g., CPM, ARM) is an added advantage.


Skills:


Excellent communication skills: Verbal and written communication skills to interact effectively with tenants, vendors, and team members.
Organizational skills: Ability to prioritize tasks, manage time efficiently, and handle multiple responsibilities.
Customer service orientation: Strong customer service skills to handle tenant inquiries and resolve issues promptly.
Problem-solving skills: Ability to identify and resolve property-related issues effectively.
Attention to detail: Meticulous attention to detail in handling documents, financial records, and property inspections.
Financial acumen: Basic understanding of budgeting, financial reporting, and rent collection.
Computer proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and property management software.


Training:


On-the-job training: Training in property management software, tenant relations, maintenance coordination, and financial management.
Workshops and seminars: Attend relevant workshops, seminars, and training programs in property management and customer service.
Continual professional development (CPD): Participation in ongoing training programs to stay updated with industry trends and regulations.


Overall Capabilities:


Ability to work independently and as part of a team.
Capable of managing stress and resolving conflicts efficiently.
Flexible and adaptable to changing environments and property needs.
Strong ethical standards and commitment to maintaining confidentiality. more