REGIONAL SALES TEAM LEADER ROLE
We are seeking to recruit a Regional Sales Team Leader responsible for driving the growth managing team performance and ensuring sales targets are met.
REGIONAL SALES TEAM LEADER KEY JOB RESPONSIBILITIES

Develop and execute sales strategies to expand market share
Lead, manage, and motivate team of sales agents within the assigned region.
Maintain and expand... customer base; build and maintain rapport with key customers; identify new customer opportunities.
Prepare and complete sales action plans; ensure quality standards and customer service standards are maintained.
Handle customer complaints and enquiries as well as communicate the different technology solutions.
Ensure optimal coverage of the region by developing and maintaining a detailed sales plan
Identify market trends and recommend regional sales system improvements and implement change where need be.
Identify new product opportunities, service changes, survey consumer needs and trends and track competitors.
Must be up to date with the latest industry trends and technical advancements and apply them in handling sales leads.
Progress and achieve the annual, quarterly, and monthly business sales target for the region.
Develop and support new and existing business and technical partnerships across the region.
Create, follow up and develop new sales opportunities.

REGIONAL SALES TEAM LEADER ROLE QUALIFICATIONS

Degree in Business related field (Marketing, Sales, BBIT)
Minimum 5 to 6 years’ direct sales experience or equivalent
Consistent achievement of Sales Targets
Proven track record of achieving sales targets and leading successful sales teams
Relevant background in Telecommunications Industry
Proficient in CRM software and Microsoft office
Strategic thinking and planning abilities more

LEGAL OFFICER JOB RESPONSIBILITIES

Preparing and reviewing legal documents including customer facing contracts, leases and licenses, preparing and monitoring the contracts and property schedules to ensure timely renewal.
Ensuring that the Company’s interests are protected at all times in contracting.
Ensuring that the Company’s rights and interests including intellectual property are... effectively protected and not infringed upon.
Assist in undertaking legal review of and assist in advising the Company upon important legal documents, agreements, policies and procedures.
Assist in management of litigation involving the Company in liaison with external lawyers assigned and assist in ensuring that the Company is represented in court.
Ensuring that all documentary and other evidence is well preserved and stored, all files are in place and well updated.
Participation in Company record management through effective archiving.
Preserving the legal integrity of the Company’s commercial operations.
Assist in conducting legal training to the Company’s employees on the respective legal requirements for their roles in the Company and assist in acting as a resource on the interpretation of existing or proposed laws and regulations.
Assist and participate in the Company secretarial tasks as assigned from time to time. 

QUALIFICATIONS FOR THE NETWORK MONITORING ENGINEER JOB

Bachelor of Law Degree and an advocate of the High Court.
A minimum of three (3) years post admission experience in a busy law Firm or Corporate Legal Office.
Knowledge of contract drafting and litigation skills.
High personal integrity. more

KEY JOB RESPONSIBILITIES FOR SPLICING TECHNICIAN ROLE

Fiber splicing to construct a proper splice case, including but not limited to, grounding, bonding, isolation, slack storage, and sealing.
Troubleshoot and perform routine maintenance.
Rehabilitate the network including tensioning cables, replacement of manhole covers and cable recovery.
Record keeping of the cable network... infrastructure.
Liaison with the other technical departments to provide technical support and resolve issues on the network.
Checking and advising on the environmental issues in the nodes in their area
Maintain site safety by eliminating hazards and/or reporting any hazards prior to commencing works.
Carry out onsite survey/scoping for cases requiring network changes and routing and raise them in Nastech in order to allow AM raise associated PM orders.
Any other responsibilities as may be assigned to you from time to time.

QUALIFICATIONS FOR THE SPLICING TECHNICIAN ROLE

Minimum Diploma in Electronics, telecommunications, or related field.
Four (4) years working experience in a network maintenance role At least 2 years’ experience working in sales is highly desirable.
Technical aptitude in electrical and telecommunication infrastructure.
Good analytical skills.
Keen to details.
Excellent communication. more

DATA SCIENTIST JOB RESPONSIBILITIES

 Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
 Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
 Assess the effectiveness and accuracy of new data sources and data... gathering techniques.
 Develop custom data models and algorithms to apply to data sets.
 Use predictive modeling to increase and optimize customer experiences, revenue generation, Ad targeting and other business outcomes.
 Identify relevant data sources and sets to mine for client business needs, and collect large structured and unstructured datasets and variables.
 Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve models, and clean and validate data for uniformity and accuracy.

QUALIFICATIONS FOR DATA SCIENTIST JOB

 Masters or Bachelor’s degree in statistics, applied mathematics, or related discipline.
 4-5 years experience in data science.
 Experience working with and creating data architectures.
 Knowledge of databases such as SQL Server, Oracle and SAP.
 Understanding of reporting and data visualization/presentation tools such as PowerBi, Superset Tableau, Business Objects and Periscope.
 Knowledge and experience with coding languages such as Python is required a well as Scala, Java, CSS, and JavaScript.
 Understanding of ETL frameworks and tools especially NiFi.
 Experience with distributed data/computing tools such as Map/Reduce, Hadoop, Hive and MySQL.
 Knowledge and experience with Linux, as well as Git. more

NETWORK OPERATIONS CENTER (NOC) TEAM LEAD JOB RESPONSIBILITIES

 Team Management: Supervise and mentor a team of NOC Engineers, providing guidance and support in day-to-day operations. Schedule shifts, assign tasks, and ensure adequate coverage to maintain 24/7 network monitoring/support and NOC reachability.
 Technical Leadership: Provide technical guidance and support to team members in... troubleshooting complex issues and implementing solutions.
 Escalation Point: Provide the first escalation point for Network faults and prolonged Network faults.
 Network Faults/Availability Reports and Escalation: Ensure accurate network fault reports and timely escalation notifications are prepared and submitted as needed. Ensure precise and punctual preparation of network availability reports as required.
 Training and Development: Provide technical training on tools, technologies, and processes in collaboration with other stakeholders.
 Knowledge-base management: Champion knowledge sharing by ensuring regular updates to the knowledge base.
 Process Improvement: Identify opportunities for process improvements, automation, and efficiency enhancements within the NOC.
 Participation in Cross-Functional and Partner meetings
 SLA management: Manage SLAs for links provided by third parties and prepare monthly outage reports for credit note requests. Ensure prompt reporting of network faults within the established Operations Level Agreement (OLA). Facilitate timely resolution of network faults through diligent follow-up on restoration efforts and appropriate escalation to relevant stakeholders.
 Team Performance Management: Support the team in meeting their goals and conduct continuous performance monitoring and evaluation.
 Manage NOC staff leaves/plans.

QUALIFICATIONS FOR THE ROLE

 B.Sc/B.Eng in Computer Science / Computer Engineering / Electrical / Electronic Engineering.
 4 – 6 years’ work experience.
 CCNA, CCNP (Desired).
 Strong telecommunications, IP design skills, and in-depth knowledge of IP Networks.
 Understanding of ITIL v4 service management.
 Excellent business communication skills both verbal and written.
 A hands-on experience with the following is a must: Routing, Switching, and GPON Technology.
 Experience with Wired, Wireless Point-to-Point and Point-to-Multipoint technologies is desirable. more

JTL-SS-RSM-01-24 | Sales | Contract
We are seeking to recruit a goal-oriented Regional Sales Manager to drive the growth of Jamii Telecommunications Limited’s business and generate revenue through effective management of the retail trade. Develop innovative ways of increasing/growing usage and connection and strive to be a market leader within the region in all product lines; 4G, devices, Fixed... Wireless, Faiba Home and Faiba Business.

 Oversee regional sales by contributing to regional strategic plans and reviews.
 Maintain and expand customer base; build and maintain rapport with key customers; identify new customer opportunities.
 Prepare and complete sales action plans; ensure quality and customer service standards are maintained.
 Develop, maintain, and handle customer complaints relating to sales and enquires as well as communicate the relevant solutions.
 Resolve staff administrative concerns and handle supervisory role.
 Identify market trends and recommend regional sales system improvements and implement change where need be.
 Survey consumer needs, trends, and track competitors, identify and recommend to the business product line opportunities and service changes, and.
 Achieve and progress annual, quarterly, and monthly business sales target for the region in all product line.
 Develop and support new and existing business and technical partnerships across the region.
 Participate in customer presentations, exhibitions, seminars, and marketing activities.
 Support the continued expansion of JTL’s customer base.
 Provide leadership role in the region and handle supervisory role function.

Requirements 

 Degree or Higher Diploma in Business related course from a recognised Institution.
 Minimum six (6) years’ direct sales experience preferable within the Telecommunication Industry.
 At least three (3) years’ experience in supervising and managing sales teams.
 Consistent achievement of Sales Targets.
 Track record of contributing impactful sales solution.
 Analytical, interpersonal, negotiation and leadership skills needed. more

TERRITORY SALES LEADER ROLE

The Territory Sales Leader will work closely with the Regional Manager to execute marketing plans and to see subscriber base growth, ensure staffing and reseller numbers are met in order to achieve and surpass set acquisition targets.

TERRITORY SALES LEADER JOB RESPONSIBILITIES

Provide full support to the Regional Manager, Trade Representatives, and agents... within the allocated Zone.
Recruitment and management of Agents.
Ensure that set targets are achieved and surpassed in the allocated Business Environment.
Maintaining an active pipeline of Customers, Agents and Trade Development Representatives within the Zone.
Oversee zonal development of implementation on short-term and long-term plans within the allocated business environment.
Supervise implementation of various channels within an allocated Zone.
Prepare and present sales reports and plans using Microsoft Office tools.
Integrity and good work ethic

QUALIFICATIONS FOR THE TERRITORY SALES LEADER JOB

Bachelor’s Degree in Business Management or a related field
Previous experience in Zonal Management
Experience in selling FMCG products.
3 Years of team leadership in commercial function.
Route to Market, Negotiation and Presentation Skills
Proven strategic and analytical skills with outstanding interpersonal skills, communication and influencing abilities.
Customer Relationship Management more

We are seeking to hire a Dealer Manager responsible for developing the dealer relations, increase sales, increase market share and profitability. The position will be responsible for optimizing dealer coverage and driving overall dealer performance.
DEALER MANAGER JOB RESPONSIBILITIES

Recruit, manage and maintain direct channel, dealers, channel partners and Agents.
Achieve dealership... targets, revenue growth, customer satisfaction, and agents’ engagement.
Development of plans to achieve set acquisition and revenue targets.
Increase product and business solutions penetration.
Ensure revenue growth through up selling.
Achieve the set Net Promoter Score (NPS) targets in the dealer channel.
Facilitate dealer channel and sales team training on products and services.
Prepare and deliver monthly sales reports.
Develop strong relationships with customers to maintain ongoing revenue stream.
Demonstrate ability to implement processes and handle cross functional relationships.
Participate in the development and implementation of marketing plans.
Monitor market trends to identify new business opportunities.
In charge of dealer branding, visibility, and product availability at the retail points.

DEALER MANAGER ROLE QUALIFICATIONS

Degree in Business related field from a recognized institution.
At least five (5) years’ experience in sales and three (3) years in a similar role.
Successful track record in B2B sales, negotiation, managing dealers and agent relationships.
Excellent verbal and written communication skills.
Proficiency with data analysis, forecasting, and budgeting.
Proven ability to plan and manage resources. more

We are looking for a competent Service Delivery Coordinator to join our Service Delivery team. The selected candidate will be liable to coordinate all last mile projects implementation and reporting.
SERVICE DELIVERY COORDINATOR JOB RESPONSIBILITIES

In charge of Service Delivery end to end External including Internal Customer relationship and communication
Stakeholder Communication Management... including liaison with the signal activation teams and constant customer updates.
Processing of Installation Incidences, Equipment Recovery Incidences and Relocation incidences, GPON Migration, PM Orders processing, validation, release and confirmation process
Coordinating with Field Teams Survey and Activation tasks
Evaluation project Costing in liaison with Sales team and spearheading approvals
Managing Contractors and Contracting Process on SAP
Network Equipment Admission into the system
Building of Functional Location Structure on SAP system.
Responsible for Installation, Quality Assurance and Control
Preparation of Project Charters, Gantt Charts for Tenders and Post Tender Awards.
Change Management Processes- GPON Migration/ Equipment Upgrade
Attend Service Review and Customer Meetings periodical/ as and when need be.
Tracking daily activity logs for all Maintenance works across all regions.
Escalating Issue logs on timely basis to Head of Service Delivery
Reporting of daily/ weekly/ Monthly deliverables on the KPI Tracker

QUALIFICATIONS FOR THE SERVICE DELIVERY COORDINATOR JOB

Bachelor’s degree from an accredited university or college in Business Information Technology, Commerce, Business Management, Engineering, or any related field
Project Management certification or its equivalent (PMP/ Prince2/ Agile/equivalent).
At least five (5) years’ experience working in Project Management is highly desirable.
Telecommunications work experience is an added advantage.
Good communication and interpersonal skills.
Good Analytical Skills.
Good negotiations skills more

We are looking to recruit a Splicing Technician to splice fiber optic cables in both outdoor and indoor settings, read, create and maintain splicing schematics and diagrams. Maintain control of outside plant activities surrounding the assigned work site(s), taking and maintaining accurate splicing and field notes and support project timelines.
SPLICING TECHNICIAN RESPONSIBILITIES

Fiber... splicing to construct a proper splice case, including but not limited to; grounding, bonding, isolation, slack storage and sealing.
Troubleshoot and perform routine maintenance.
Rehabilitate the network including tensioning cables, replacement of manhole covers and cable recovery.
Record keeping of the cable network infrastructure.
Liaison with the other technical departments to provide technical support and resolve issues on the network.
Checking and advising on the environmental issues in the nodes in their areas
Maintain site safety by eliminating hazards and/or reporting any hazards prior to commencing works.
Carry out onsite survey/scoping for cases requiring network changes and routing and raise them in Nastech in order to allow RM raise associated PM orders.
Any other responsibilities as may be assigned to you from time to time.

QUALIFICATIONS FOR THE SPLICING TECHNICIAN ROLE

Minimum Diploma in Electronics, telecommunications or related field.
Five (5) years working experience in a network maintenance role At least 3 years’ experience working in sales is highly desirable.
Technical aptitude in electrical and telecommunication infrastructure.
Good analytical skills.
Keen to details.
Excellent communication. more