KEY RESPONSIBILITIES: 


Develop business performance packs and summarize actual performance vs. budget with variance analysis and rolling forecast performance for the retail team. 
Drive monthly and quarterly business performance reviews in conjunction with the regional business managers.
Provide effective insights and analysis to assist the Retail business in meeting the established... financial and profit objectives.  
Provide analytical support and analysis to the finance business partner, Retail. 
Review FTP and IFRS9 model output and generate actionable business insights to drive balance sheet efficiency and credit risk management for retail, respectively.  
Develop financial models for sensitivity, what if and scenario planning. 
Analyze and or collate business/trend data to support recommendations for action and participate in ideation and building of business cases for retail initiatives/projects. 
Prepare post implementation reviews (PIR’s) for retail initiatives/investments and drive business engagements for impact evaluation (benefits realization) with the key initiative/project owners.
Analyze and Interpret data for the purpose of determining the root causes of past figures, financial, sales, costing, products and operational performance.  
Generate standard, custom and or complex reports summarizing business, financial, or economic data for review and consumption by users, business managers and other relevant stakeholders. 


MINIMUM POSITION QUALIFICATIONS:


Bachelor's degree from a recognized university.
Certified Public Accountant (CPA) or equivalent certification
Certification in financial analysis (CFA) is an added advantage.
At least five years relevant work experience in financial analysis, including experience in the following areas:

Use of data analytic tools e.g.  Power or SAP BI, SQL, Oracle smart view, etc.
Business budgeting and performance management
Stakeholder management
Finance project delivery or management


Proficiency in :

communicating to Senior Management audience and stakeholders
finance risk and compliance management
Business intelligence tools and data analysis  and insights presentation
Business acumen/commercial awareness more
  • Finance
  • Accounting
  • Audit

  • Jonathan Otieno

    10h

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    to josephotieno.dr@gmail.com

    Regards.

Job Description


Providing the highest level of technical skill and expertise in Active Directory, MS Exchange and network services such as DNS, DHCP & TCP/IP.
Microsoft Office 365 Administration: Exchange Online, Azure, SharePoint online, MS Teams, Security & Compliance, Microsoft Intune, OneDrive.
Monitoring and supporting the availability of the Bank’s messaging and collaboration... infrastructure and related services including Microsoft Exchange, Microsoft Office 365 & Email Security. Research, monitor and recommend state-of-the-art technologies that may have an application at the Bank by enhancing productivity and achieving client business objectives
Develop Solution architectures for assigned projects with established EA standards and also to support in the development of technology advancements and adaptation of new technologies. Deploy new applications and enhancements to existing software/applications and operating systems
Design, implementation, configuration and administration of high availability, business continuity, disaster recovery and site resilience framework for the Messaging and Collaboration Platform. Ensure robust, reliable delivery of email communications from KCB e-banking channels i.e. Internet banking and Mobile Banking.
Publish and maintain high quality documentation for technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployment architecture.
Development and operationalization of Group IT Policies, Standards and Procedures. Update and maintain documentation for assigned areas of responsibility
Lead IT related projects from conception and implementation, through to completion, including any staff training and support.
Work closely with Group Cybersecurity team to Implement Information security governance, security controls and risk management programs adhering to best practices
Develop, implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
Provide support on IT systems for staff in Kenya, Uganda, Tanzania, Burundi, Rwanda and South Sudan including: Exchange, Office 365, Intune, Secure Email Gateway, Internal PKI, Queue Management System and AD Rights Management Systems


Job Requirements:


Bachelors' Degree    Information Technology, Computer Science, or a related discipline
Professional Qualifications    MCSE /MCITP/MCSA – Messaging/MCP/ Microsoft 365 Administrator


Experience: 5 years


Messaging and Collaboration Technologies: 4 years
Exchange (Including both Exchange On-Prem and Exchange Online). Expert knowledge and experience with Microsoft Exchange Hybrid: 4 Years
Implementing AD, GPOs, OU, resources, security principals, replication, DNS / name space, group policy management, schema modifications, ADFS, SSO, domain / forest creation: 3 years
IT Hardware and Software: 5 years
Banking Systems Implementation & Capabilities: 2 years more
  • ICT
  • Computer

  • Jonathan Otieno

    9h

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Job Description


Primary role and responsibility is to oversee and manage the implementation of core banking system(T24) changes/enhancements of the organisation.
Leads design and development of initiatives/projects involving minor or major enhancements and upgrades of the core banking system (T24) including overseeing development of the technical specifications and application design... criteria based on functional and non-functional requirements to meet the business needs.
Researches and works with Group Enterprise Architecture teams to implement new technologies that will introduce efficiencies on the Core banking system and its periphery systems.
Leads a team of highly skilled engineers to make changes/enhancements and to provide 3rd level support on the core banking system (T24).
Ensures that the output by the core banking system team is aligned with other Enterprise, Application and data architects, providing holistic enterprise solutions.
Manages the teams performance and nurtures skills that advances the the bank’s strategy and establishes a sustainable engineering practice.
Research, evaluate and recommend new T24 products and technologies; perform proof of concept to determine business case and planning criteria for new investments.
Ensures that all core banking system changes are fully documented and stored for reference by Technology Teams. more
  • ICT
  • Computer

  • Jonathan Otieno

    9h

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    to josephotieno.dr@gmail.com

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Job Description


Primary role and responsibility is to develop and execute a comprehensive automation strategy aligned with organizational goals and objectives and to identify processes suitable for automation and prioritize based on potential impact and feasibility.
Lead the implementation of automation initiatives and projects from conception to deployment, ensuring scalability and... sustainability.
Evaluate emerging automation technologies and tools to recommend the best solutions for the organization.
Collaborate with cross-functional teams to analyze existing processes and identify opportunities for improvement through automation.
Design efficient workflows and integrate automation solutions to streamline operations and reduce manual tasks.
In collaboration with the Reengineering team, establish metrics to measure the effectiveness of automation initiatives and track performance against established goals.
Identify and mitigate risks associated with automation implementations to minimize disruption to operations. Additionally, ensure compliance with data security standards in all automation efforts.
Leads a team of highly skilled automation engineers to make changes/enhancements.
Manages the teams performance and nurtures skills that advances the the bank’s strategy and establishes a sustainable engineering practice.
Drive organizational change by promoting the benefits of automation and fostering a culture of continuous improvement. more
  • ICT
  • Computer

  • Jonathan Otieno

    9h

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    to josephotieno.dr@gmail.com

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KEY RESPONSIBILITIES


Development and execution of marketing plans for the assigned products and/or business units.
Working closely with the unit heads, product development teams and sales teams to achieve the business objectives whilst participate in projects driven by the respective business units supported.
Develop briefs for campaigns and engagements in line with the business and... brand objectives
Working with partner agencies and suppliers to ensure timely execution of promotional projects and campaigns with the aim of achieving the business and brand objectives and implement an internal marketing plan.
Regular performance tracking of marketing campaigns and activations against set KPIs e.g, sales numbers and value, monthly share of Voice (SOV) and compilation of reports on each activity that is circulated to the respective stakeholders
Carry out competitor advertising and industry trends and prepare monthly reports with recommendations to the line manager
Monitor assigned budgets and reconciling the same on a monthly basis with Finance whilst ensuring all projects are delivered within budget, and within policy, to meet the objectives across their Business Units
Stakeholder management: ensure quality relationship management with all stakeholders i.e; business partners and branding service providers for own area 
Working with analytics to identify key consumer insights to strengthen the development and execution of brand campaigns while ensuring delivery against the overall bank strategy; Utilize research reports such as Brand Tracker, Usage and Attitude surveys and product specific surveys to inform and develop marketing plans.
Act as the brand custodian in own area by monitoring the continuous implementation of the Brand Standards across all assets and consumer facing touch-points.


MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional


Bachelor's degree in marketing, Advertising, Public relations, communication, Journalism, Information science Business Management or related field. RQ
Professional Qualifications    CIM    AA
Master’s degree    MBA    AA


Experience


Brand Management    4 Years    RQ
Portfolio Management    3 Years    RQ
Managing teams    1 Year    RQ
Agency Management    3 Years   RQ
Planning and organizing experience with working proficiency in Project Management skills    3 Years    RQ
Presentation Skills    3 Years    RQ more
  • Media
  • Advertising
  • Branding
KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation,... National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation:  Group Name Change,   Name Change Certificate,  KCB Advise on Non-Operating Holding Company,  KCB Group Structure,  Kenya Gazette Notice. more
  • ICT
  • Computer

  • Jonathan Otieno

    9h

    Kindly share your resume plus a cover letter
    to josephotieno.dr@gmail.com

    Regards.

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation,... National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation:  Group Name Change,   Name Change Certificate,  KCB Advise on Non-Operating Holding Company,  KCB Group Structure,  Kenya Gazette Notice. more
  • ICT
  • Computer

  • Jonathan Otieno

    9h

    Kindly share your resume plus a cover letter
    to josephotieno.dr@gmail.com

    Regards.

KEY RESPONSIBILITIES:


Develop and maintain strong relationships with existing and potential customers. 
Maintain and grow the existing SAHL customers through enhanced Relationship
Achieve the set targets in terms of numbers and values for both Liabilities and Assets
Provide expert advice to customers on banking products, services, and principles to help them make informed financial... decisions.
Monitor and Manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards.
Ensure Portfolio At Risk (PAR) for the branch SAHL facilities is below 5%
Ensure timely and accurate collection of information & data necessary for processing of customer’s loan applications and account opening documents within SLAs.
Participate in SAHL Banking product campaigns and provide leadership for sales team in cross selling SAHL products


The Person

For the above position, the successful applicant should have the following: 


University Degree from a recognized institution.
Professional Qualifications/certification in Sharia /Islamic Banking is an added advantage 
At least 4 years General Banking experience of which one must have:
2 years sharia Banking knowledge
2-year experience in Sales.
2-year experience in Customer Service/Relationship Management.
2-years’ experience Credit Analysis is desired. 
Demonstrated consistent high performance in role(s) held in the last three years.
Possess sound knowledge of bank products and ability to offer product solutions to business clients.
Excellent communication and presentation skills. more
  • Banking

  • Jonathan Otieno

    9h

    Kindly share your resume plus a cover letter
    to josephotieno.dr@gmail.com

    Regards.

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation,... National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation:  Group Name Change,   Name Change Certificate,  KCB Advise on Non-Operating Holding Company,  KCB Group Structure,  Kenya Gazette Notice. more
  • ICT
  • Computer

  • Jonathan Otieno

    9h

    Kindly share your resume plus a cover letter
    to josephotieno.dr@gmail.com

    Regards.

KEY RESPONSIBILITIES: 


Develop Financial Planning and Investment Strategies: Develop and implement personalized digitized financial planning tools and techniques tailored to the customers goals, income, expenses and risk tolerance, advise customers on investments, asset allocation and portfolio management to meet short term and long-term goals
Implement  Budgeting, Expense & Debt... Management Platforms: Manage and implement digital platforms that assist customers manage their day-to-day finances by creating budgets, tracking spending and offering strategies for savings also to manage debt, including consolidation strategies, loan structuring and repayment plans
Product Development and Innovation: Collaborate with product development teams to design and implement advanced financial planning, budgeting, and investment tools tailored to customer needs on the banks digital channels and ensuring continuous innovation and improvement.
Leverage  Data-Driven Insights: Analyze customer and business financial data to identify trends, optimize financial strategies, and continuously improve the digital personal and business financial management experience 
Forge Strategic Partnerships: Develop partnerships to enhance the bank’s offerings by analyzing insurance and investment needs and making appropriate recommendations for coverage including life, health and motor insurance
Educate and Engage Customers: Develop and deploy educational financial literacy content on the bank’s digital channels (including app and web) focusing on topics such as saving, budgeting, investing, and debt management to help customers make informed financial decisions and enhance their financial literacy.
Collaborate with Cross-Functional Teams: Work closely with internal teams, including marketing, technology, and operations, to integrate PFM/BFM solutions into digital platforms and ensure seamless customer experiences.
Marketing  and Customer Acquisition: Partner with marketing teams to design and execute campaigns that promote financial management solutions, attracting new customers and driving increased engagement.
Monitor and Report Progress: Track the effectiveness of PFM/BFM initiatives and report on performance to key stakeholders, providing actionable insights to improve customer satisfaction and business outcomes.
Ensure Compliance and Ethics: Ensure all PFM/BFM programs comply with regulatory requirements, data privacy standards, and ethical guidelines, safeguarding customer information and adhering to financial regulations.


DAILY RESPONSIBILITIES:


Collaborate with internal stakeholders to define PFM/BFM product requirements, prioritize financial planning and budgeting elements, and deliver solutions that drive customer engagement and satisfaction. 
Drive the adoption of PFM/BFM features & improvements through data-driven insights, user feedback, and experimentation.
Champion design thinking approach to product development of digital platforms, ensuring that all digital experiences are intuitive, user-friendly, and aligned with customer needs and preferences. 
Coordinate with partners to ensure deployment of PFM/BFM promotions, budgeting, savings and investment programs that drive up usage, platform activity and customer engagement.
Coordinate and ensure comprehensive reviews and testing of PFM/BFM promotions to ensure adherence  of the user journeys to the bank’s data governance and policy guidelines.


FUNCTIONAL COMPENTENCIES / KEY SUCCESS FACTORS FOR THE ROLE 


Customer obsession – possess a deep understanding of customer needs, behavior, and the ability to design personalized experiences that drive engagement and loyalty.
Analytical and data driven decision making – able to source, manipulate and analyze massive data sets from various sources, digest this data complexity & churn out insights that lead to solutions and an ability communicate that in a clear and concise manner
Problem solving – above average cognitive ability, able to join dots across diverse data sets and give meaning to complex issues and drive creative solutions
Tech savvy – understands technology and is a digital native 
Good understanding of customer journey mapping and user experience testing 
Ability to collaborate and work with diverse teams 
Ability to perform under pressure and deliver results against odds
Communicates effectively – good verbal and written English
Listens effectively and guides with empathy and care
Exhibits emotional intelligence essentials  


The successful candidate should have the following:


A Bachelor’s degree from a recognized university
Professional Certification is an added advantage
At least five years in managerial experience in  Developing digital financial platforms e.g., banking, payments & investment platforms and managing teams
At least three years relevant work experience with specific experience in:

Digital product management 
Financial planning principles
Personal Finance Management (PFM), investment management or financial planning
Day to day management of digital products
Customer relationship management (CRM)
Fintech/ digital financial services
Data analytics and business intelligence
Service design, user experience, UI/UX and customer journeys optimization more
  • Banking

  • Jonathan Otieno

    2w

    Kindly share your resume to jonathanotieno.dr@gmail.com
    Regards.