The Role:


To support the Kenya Digital Health Operations Office


Key Responsibilities:


Setup and support video conferencing systems during physical meetings at HQ and Offsite locations.
Support with user access & control within LG Systems.
Support with user onboarding and offboarding activities
Liaison with the vendors delivering physical services to the Digital... Transformation.
Support HQ and Offsite Offices Network administration.
Assist with the JIRA Help desk tool adoption and utilization for HQ staff. Analysis of frequent requests, trends and general usage of the tool. Championing usage of the tool.
Support on the planned system security reviews.
Support with troubleshooting of hardware issues on endpoints as well as coordinating with vendors for repair and replacements.
Support with implementation of IT Policies and SOPs.
Follow up on asset requests for new joiners/hires, setup and deployment
Manage the Clean up of the Asset tracker and day to day updating of the system
Day to day Management of the Endpoint Security Tools


Academic Qualifications & Work Experience


Bachelor’s Degree in Computer Science and Information Technology or a related field. 
Professional Qualifications will be an added advantage


Competencies/Attributes


Ability to work collaboratively with team members.
Willingness to assist others and share knowledge.
Ability to pay close attention to details when troubleshooting issues
Willingness to take on new challenges and seek out opportunities to contribute
Ability to document processes, procedures, and troubleshooting steps accurately.
 more
  • ICT
  • Computer
We welcome interest from professionals in:


Humanitarian Response & Program Management
Technology & Digital Health Innovation
Advocacy & Partnerships
MEL, Data & Analytics
Fundraising & Business Development
We’re a fast-paced, agile, and mission-driven team, and we know that great talent doesn’t wait for the perfect job posting. By joining our Talent Community, you’ll be on our... radar for upcoming opportunities that match your expertise and ambitions. more
  • Project Management
Leadership and Strategy


Strategic Leadership: Lead and implement the strategic Digital Health initiatives in Kenya, collaborating with the Ministry of Health and other stakeholders to ensure the success and sustainability of Community Health digitization.
Partnership and Scaling: Establish LG as a thought leader and strategic partner with the Government to drive the scaling of Digital... Health solutions in Kenya, aligning with broader organizational goals.


Program and Field Implementation


Oversee the design, development, deployment, and day-to-day operations of Digital Health systems, ensuring their efficiency, effectiveness, and user-friendliness, while monitoring and evaluating program performance.
Digital Field Support and SOP Development: Provide backstopping support for Digital Health Solutions implementation, ensuring effective integration into community health practices and developing SOPs and guidelines.
Data-Driven Optimization: Utilize data and analytics to optimize service delivery and operations, focusing on maximizing impact and minimizing costs.
Capacity Building and Training: Support training programs for healthcare providers and community health workers on Digital Health solutions and build the capacity of stakeholders to maintain and operate the system.


Technology and Innovation


Digital Health Innovation: Stay up to date with the latest Digital Health trends, collaborate with technology partners, and lead efforts to integrate new technologies into Digital Health to enhance its functionality and impact.
Knowledge Sharing and Best Practices: Catalyze cross-learning to improve the adoption of Digital Health solutions and contribute to the operationalization of best practices.


Team Management


Team Leadership and Development: Lead and manage the development, work planning, and upskilling of the Kenya-based team involved in Digital Health implementation, fostering a collaborative culture, providing mentorship and performance management.
Performance Management: Develop and implement performance management systems to track team progress, address challenges, and recognize achievements.


Digital Health Advocacy and Stakeholder Engagement


Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, represent the organization in relevant forums, collaborate with government and partners to align Digital Health solutions with the national health policies and standards.
Digital Health Advocacy: Contribute to the organization's Digital Health advocacy goals and support business development efforts by providing subject matter expertise.
Strategic Partnerships: Influence key stakeholders (Government, Partners, Bi & Multilaterals) and collaborate with LG's Programs and Advocacy team to generate awareness and seek support for Digital Health solutions, catalyze key assets to build a sustainable ecosystem around Digital Health and, identify new partnership opportunities in Digital Health that add value to existing LG’s global vision and programs.


Essential Qualifications, Experience, & Attributes:


BS/MS in Computer Science Engineering / ICT, or related field.
At least 7+ years of professional experience across ICT domain and / or management consulting domain with specific focus on public and Digital Health programs.
Prior experience of engagement with Government agencies and stakeholders for national scale program design and implementation would be accorded a higher weightage.
The candidate must possess at least 5+ years of leadership experience including hands-on experience of the one of the following:
Program Management Support and / or Implementation of atleast 02 large scale digital / ICT programs involving service delivery, beneficiary coverage / outreach, process automation / workflow digitalization in any sector with direct government engagement
 more
  • ICT
  • Computer
The position:



Living Goods is seeking a Procurement Coordinator to manage procurement and logistics activities in alignment with Living Goods’ procurement policies and donor regulations. The role focuses on ensuring the timely acquisition of high-quality goods and services at competitive prices, while supporting supplier selection and performance evaluation. The coordinator will ensure that... all procurement actions and supply chain processes comply with organizational policies, procedures, and donor-specific regulations.



This is a short-term contract, and the ideal candidate should be ready to start immediately.

 

Responsibilities:



Procurement (Planning, policies, processes & procedures)


Carry out, under the guidance of the Head of procurement, market surveys for goods and services in compliance with the policy
Populate and maintain the supplier database in the ERP by carrying out assigned tasks related to the prequalification process or onboarding of new suppliers
Maintain complete and accurate supplier information by regularly updating information in the ERP supplier database.
Annually assist in conducting supplier performance evaluations.
Provide advice and technical support to user departments in developing goods and service specifications for inclusion in requisition or request for proposal
Review requisitions and clarify specifications, if needed, develop a request for quotation (RFQ), circulate RFQ, evaluate and rank offers, and issue purchase orders.
Prepare purchase orders, documentation, and contracts for goods, services, and works of a value as per policy thresholds
Conducting all procurement and payments to suppliers as per Living Goods’ procurement rules and internal procedures
Periodically update the procurement status reports for tracking purposes of all procurement.
Maintain regular contact with contracted suppliers to monitor adherence to the delivery period according to the terms of the procurement agreement
Regularly update users on the progress of their requisitions and promptly communicate any expected delay in delivery
Coordinating with the receiving unit on goods/services to be received and obtaining satisfactory delivery notes and invoices from the receiving unit.
Maintain a list of barred entities (Supplier Blacklist) and OFAC searches
Ensure that the workflows within the ERP remain compliant with all LG policies and procedures as it relates to Procurement.
Receive, record, organize, and transmit incoming correspondence addressed to the Procurement function in line with instructions and procedures
Keep and update procurement records on a quarterly basis relating to suppliers, different user department procurement needs, and approved contracts.
Support in preparing minutes for various procurement meetings as needed including the procurement committee meetings.
Oversee procurement committee’s terms of reference and serve on all procurement committees across all operations
Provide other related procurement support to the country team as and when needed.


Logistics and Fleet


Support the people movement of all Kenya staff including visiting global team in-country whilst recommending the most cost-effective options.
Support in developing the monthly transportation plan (selection of transport mode, routing, delivery schedule).
Participate in ensuring goods are distributed in a cost-effective way
Contribute to proper adherence of the vehicle usage guidelines to serve the organizational needs prudently.
Contribute to maintaining proper and appropriate documentation of vehicles such as repairs and servicing, insurances, logbooks, etc.


Key Requirements:


Bachelor’s degree in Procurement /supply chain management, or a related field.
Proven 5-year experience in procurement, logistics, and supplier management, ideally within the NGO or donor-funded environment.
Professional certification in procurement or supply chain management is a plus.
Strong knowledge of procurement policies, processes, and donor regulations.
Proficiency in using ERP systems for procurement activities.
Experience conducting market surveys and supplier evaluations.
Ability to draft and manage RFQs, purchase orders, and procurement contracts.
Knowledge of logistics coordination and vehicle fleet management.
Familiarity with maintaining compliance with OFAC and supplier blacklists.
Ability to manage and maintain accurate procurement records and supplier databases.
Ability to build and maintain effective relationships with suppliers and internal stakeholders.
 more
  • Logistics


Planning, implementation and condonation of community interventions to improve the quality of community services.
Reporting: Weekly, monthly and quarterly reports on the community activities, performance, and any requirement to the community Engagement Advisor
Conduct weekly data analysis, interpretation and sharing with urban community health workers and their supervisors/leaders
Support... implementation with fidelity and to scale high impact community health services.
Support accurate and timely community interventions data collection, review and reporting in the respective HMIS tools.
Document promising practices & success stories in community health intervention services.
Conduct routine field supervisor coaching to urban community health workers for supervision Quality assurance.
Support the districts/authorities on implementation of an effective referral system at facility and community level for survivors’ access to timely quality case management services.
Support GKMP district health directorates with implementation and integration of community services including GBV, One health approach, CEBS, Nutrition, Family planning, MCH, WASH, community case management among others.
Support generation of integrated community service delivery work plans for supported district
Mentor and coach community urban community Health workers/Actors and supervisors on provision of quality community health services
Strengthen networks and linkages with public, and other implementing partners involved in community health programming &Participate in all USAID-U -ban Health Activity organized project meetings within the district.
As needed, represent, and offer support in district technical meetings and engagements and actively seek out, identify, advise upon, and implement opportunities for collaborative work across the health sector
Perform any other duties assigned by the supervisor.
 more
  • Customer Service Jobs


Planning, implementation and condonation of community interventions to improve the quality of community services.
Reporting: Weekly, monthly and quarterly reports on the community activities, performance, and any requirement to the community Engagement Advisor
Conduct weekly data analysis, interpretation and sharing with urban community health workers and their supervisors/leaders
Support... implementation with fidelity and to scale high impact community health services.
Support accurate and timely community interventions data collection, review and reporting in the respective HMIS tools.
Document promising practices & success stories in community health intervention services.
Conduct routine field supervisor coaching to urban community health workers for supervision Quality assurance.
Support the districts/authorities on implementation of an effective referral system at facility and community level for survivors’ access to timely quality case management services.
Support GKMP district health directorates with implementation and integration of community services including GBV, One health approach, CEBS, Nutrition, Family planning, MCH, WASH, community case management among others.
Support generation of integrated community service delivery work plans for supported district
Mentor and coach community urban community Health workers/Actors and supervisors on provision of quality community health services
Strengthen networks and linkages with public, and other implementing partners involved in community health programming &Participate in all USAID-U -ban Health Activity organized project meetings within the district.
As needed, represent, and offer support in district technical meetings and engagements and actively seek out, identify, advise upon, and implement opportunities for collaborative work across the health sector
Perform any other duties assigned by the supervisor.
 more
  • Customer Service Jobs
The position:



Living Goods is looking for a Procurement and Administration Coordinator within the Global Support Functions team. The role involves managing procurement and administrative tasks in line with Living Goods' procurement policies and donor regulations. This includes ensuring the timely acquisition of quality goods and services at competitive prices and supporting supplier... selection and onboarding. Additionally, the position will handle general administrative duties, such as coordinating flight bookings.



Responsibilities:



Procurement


Carry out, under the guidance of the Head of Procurement, market surveys for goods and RFPs for services in compliance to the policy for global procurement that promotes competition and offers value for money.
Support the head of procurement in populating and maintaining the supplier database in the ERP by carrying out assigned tasks related to the prequalification process including proper onboarding of vendors as per set guidelines.
Maintain complete and accurate supplier information by regularly updating information in


supplier database within the ERP.


Annually support the Head of Procurement in conducting supplier performance evaluations.
Provide advice and technical support to user departments in developing goods and service specifications for inclusion in requisition or request for proposals. This support, with delegation from the Head of Procurement, is also extended to Country teams where there will be need from time to time through regular check ins.
Review requisitions and clarify specifications, if needed, develop a request for quotation (RFQ), circulate RFQ, evaluate and rank offers, and issue purchase orders from the ERP.
Prepare purchase orders in the ERP, documentation, and contracts for goods, services, and works of a value as per policy thresholds.
Facilitate the contracting process for procurement > USD 10,000, by organizing information and preparing documents to be reviewed by the head of procurement.
Aid user departments in successfully launching contracts, monitoring implementation, and evaluating contractors/consultants’ performance.
Conducting all procurement and payments to suppliers as per Living Goods’ procurement rules and internal procedures.
Periodically update the procurement status reports for tracking purposes of all procurement.
Maintain regular contact with contracted suppliers to monitor adherence to delivery period according to the terms of the procurement agreement.
Regularly update users on the progress of their requisitions and promptly communicate any expected delay in delivery.
Coordinating with the receiving unit on goods/services to be received and obtaining satisfactory delivery notes and invoices from the receiving unit.
Participate in collecting data and measure suppliers’ performance against service level agreement.
Maintain a list of barred entities (Supplier Blacklist) and performing OFAC searches
Ensure that the workflows within the ERP remain compliant with all LG policies and procedures as it relates to Procurement.
Work with head of Procurement in supporting business functions to developing procurement plans and following through their implementation to promote efficiency.


General


Receive, record, organize, and transmit incoming correspondence addressed to the Procurement function in line with instructions and procedures.
Keep and update procurement records on a quarterly basis relating to suppliers, different user department procurement needs and approved contracts.
Support in preparing minutes for the procurement committee meetings.
Provide other related administrative support to the global finance team as and when needed.


Administration


Provide support in the process of maintaining an insurance register for all our insured needs from a global point.
Proper documentation and filing in a central repository of all our insurance policies.
Support in the process of filing for all our insurance claims; Assets and Property
Facilitate air travel bookings for Global support functions team.
Collaborate with Executive Assistant to CEO & Program Assistant under CPO in disseminating weekly priorities meetings.
Collaborate with other In-Country Admins in planning activities that require global and country team meetings.


Key Requirements:


Bachelor’s degree in Procurement /supply chain management, or a related field.
At least 5 years of experience in a similar position in a humanitarian organization.
Strong understanding of procurement policies and donor regulations.
Experience in maintaining supplier databases and conducting supplier performance evaluations.
Strong understanding of procurement policies and donor regulations.
Proficiency in using ERP systems for procurement processes.
Familiarity with donor-funded procurement processes is highly desirable.
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
Effective communication skills to liaise with user departments, suppliers, and global teams.
 more
  • Procurement
  • Store-keeping
  • Supply Chain
The position:



Living Goods is seeking a Procurement Coordinator to manage procurement and logistics activities in alignment with Living Goods’ procurement policies and donor regulations. The role focuses on ensuring the timely acquisition of high-quality goods and services at competitive prices, while supporting supplier selection and performance evaluation. The coordinator will ensure that... all procurement actions and supply chain processes comply with organizational policies, procedures, and donor-specific regulations.



This is a short-term contract, and the ideal candidate should be ready to start immediately.

 

Responsibilities:



Procurement (Planning, policies, processes & procedures)


Carry out, under the guidance of the Head of procurement, market surveys for goods and services in compliance with the policy
Populate and maintain the supplier database in the ERP by carrying out assigned tasks related to the prequalification process or onboarding of new suppliers
Maintain complete and accurate supplier information by regularly updating information in the ERP supplier database.
Annually assist in conducting supplier performance evaluations.
Provide advice and technical support to user departments in developing goods and service specifications for inclusion in requisition or request for proposal
Review requisitions and clarify specifications, if needed, develop a request for quotation (RFQ), circulate RFQ, evaluate and rank offers, and issue purchase orders.
Prepare purchase orders, documentation, and contracts for goods, services, and works of a value as per policy thresholds
Conducting all procurement and payments to suppliers as per Living Goods’ procurement rules and internal procedures
Periodically update the procurement status reports for tracking purposes of all procurement.
Maintain regular contact with contracted suppliers to monitor adherence to the delivery period according to the terms of the procurement agreement
Regularly update users on the progress of their requisitions and promptly communicate any expected delay in delivery
Coordinating with the receiving unit on goods/services to be received and obtaining satisfactory delivery notes and invoices from the receiving unit.
Maintain a list of barred entities (Supplier Blacklist) and OFAC searches
Ensure that the workflows within the ERP remain compliant with all LG policies and procedures as it relates to Procurement.
Receive, record, organize, and transmit incoming correspondence addressed to the Procurement function in line with instructions and procedures
Keep and update procurement records on a quarterly basis relating to suppliers, different user department procurement needs, and approved contracts.
Support in preparing minutes for various procurement meetings as needed including the procurement committee meetings.
Oversee procurement committee’s terms of reference and serve on all procurement committees across all operations
Provide other related procurement support to the country team as and when needed.


Logistics and Fleet


Support the people movement of all Kenya staff including visiting global team in-country whilst recommending the most cost-effective options.
Support in developing the monthly transportation plan (selection of transport mode, routing, delivery schedule).
Participate in ensuring goods are distributed in a cost-effective way
Contribute to proper adherence of the vehicle usage guidelines to serve the organizational needs prudently.
Contribute to maintaining proper and appropriate documentation of vehicles such as repairs and servicing, insurances, logbooks, etc.


Key Requirements:


Bachelor’s degree in Procurement /supply chain management, or a related field.
Proven 5-year experience in procurement, logistics, and supplier management, ideally within the NGO or donor-funded environment.
Professional certification in procurement or supply chain management is a plus.
Strong knowledge of procurement policies, processes, and donor regulations.
Proficiency in using ERP systems for procurement activities.
Experience conducting market surveys and supplier evaluations.
Ability to draft and manage RFQs, purchase orders, and procurement contracts.
Knowledge of logistics coordination and vehicle fleet management.
Familiarity with maintaining compliance with OFAC and supplier blacklists.
Ability to manage and maintain accurate procurement records and supplier databases.
Ability to build and maintain effective relationships with suppliers and internal stakeholders.
 more
  • Logistics
The position:



Living Goods is seeking an intern to join the Global Programs Strategy and Excellence team to support various program and operational improvement initiatives. The intern will provide administrative assistance and conduct document reviews for key initiatives, including the development of a new knowledge management framework, the rollout of a project management approach, and the... creation or revision of operational manuals and guidelines, among others.



Responsibilities:


Meeting support

Schedule meetings: Reviewing calendars of meeting attendees and collaborating with support staff to schedule meetings.
Support in meetings by ensuring effective note taking.
Follow up on meeting action items to ensure follow-through on staff commitments.
Support in the development of presentations and pre-reads for meetings.


Reports and Documentation

Support document development, compiling key resources and summarizing inputs.
Serve as an and editor for new documents that are created including formatting and copy editing as needed.
Support with the coordination of document review comes on providing advanced notice to reviewers and following up to help ensure the review is completed.


Knowledge Management

Support the administration of the knowledge management governance structure, ensuring they have the resources and information to carry out their roles and conduct check-ins to gauge their progress and support needs.
Review new documents, summaries created by other colleagues for completeness and working links.
Coordinate content updates with other LG teams and update the content tracker. Follow up with colleagues as needed to ensure timely sharing of new resources.
Support in the development of new knowledge resources, documenting and sharing learnings across the organization. This may include in-depth review of existing documentation, interviews, and collaboration with colleagues to ensure appropriate review and promotion of resources.


Coordination

Support in tracking key actions for the team and check-in to ensure timeline are followed.


Other tasks as needed.


Skills and Competencies:


Great attention to detail.
Proactive – can an assignment and run with it.
Document editing skills.
Effective note taking skills that ensure key points, agreements, and follow up actions are captured with relevant detail.
Proficient on Microsoft suite including Outlook, Word, PowerPoint, and Excel.
Ability to manage multiple tasks at once.
Strong organization skill, including organizing resources in an intuitive structure.


Education and Experience:


A holder of a bachelors degree in a relevant field.
At least six (6) months experience or course work related policy, health, writing/communication or related topic.
Experience using Microsoft Sharepoint and/or OneDrive.
 more
  • Internships
  • Volunteering


Contribute to updating the project’s monitoring and evaluation framework, ensuring that key community health indicators are clearly defined with specific targets and verification methods.
Develop or review data collection tools to support project monitoring and evaluation, leading field data collection, data entry, cleaning, and analysis.
Participate in the development and maintenance of... databases to capture relevant data, facilitating project learning and reporting. more
  • Customer Service Jobs