Program / Department Summary

Mercy Corps has been present in Kenya since 2008 and has to date built a robust and diverse portfolio of programs working to enable Kenyans affected by poverty, resource scarcity and conflict – in particular the youth, women, adolescents and marginalized communities – to be healthy, productive and to drive peace and development of their communities. To do this, we... deliver integrated programming to strengthen resilience, market and governance systems, and address the root causes of conflict. Mercy Corps Kenya also collaborates with neighboring countries to implement a number of multi-country and cross-border programs.

The Operations Department is committed to implementing and maintaining the highest standards of efficiency and integrity in the operations functions. The overriding objective for the Operations Department is the prompt and effective provision of support services to Mercy Corps beneficiary populations in compliance with both Mercy Corps and Donor policies, procedures, regulations and specifications.

General Position Summary

The Operations Assistant is responsible for facilitating programs operational support for Mercy Corps Kenya (MCK), Lokichar Field Sub-office. Working closely with Program teams and Field Office Operations team, the Operations Assistant is instrumental in supporting program activities through their services in matters procurement, logistics, and general field office administration.

Essential Job Responsibilities

PROCUREMENT


Daily handling of MC procurement activities at field sub-office level in close consultation with the Senior Operations Officer.
Collect quotations and bids from the field market for PRs as per Mercy Corps standards and formats.
Directly interact with field vendors during solicitation of quotations – explain MC procurement standard forms/procedures and ensure that vendors are compliant with the same.
Prepare the required documentation of procurement transactions and ensure compliance with MC standards.
Maintain thorough procurement files as outlined in the Field Procurement Policies and Procedures. 
Facilitate timely processing of due payments to vendors in collaboration with originators and finance department.
Maintain an updated data base of field market prices of commonly procurement goods and services


SAFEGUARDING


Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options


LOGISTICS


General management of agency vehicles in close consultation with Senior Operations Operations Officer and Logistics Assistant.
Ensure that all field vehicles are safe and road worthy.
Collecting and distributing of vehicle log-sheets to drivers; responsible for monthly compilation and submission of log-sheets to the Operations Officer
Schedule vehicles use and movement plans to meet programmatic and operational needs.
Oversee fuel purchase and closely track consumption in coordination with gas station(s)
Organize regular service schedules for vehicles and ensure repairs are done in a timely manner.
Responsible for ensuring fleet safety measures are fully implemented and adhered to in accordance with MC fleet management policy/SOPs.
Ensure that security incident reports are completed and filed (if related to vehicles).
Responsible for Warehouse/Stores management and reporting.
Facilitate proper asset management; maintain proper and updated asset register in close collaboration with the Operations Officer.


 ADMINISTRATION


Responsible for sub-office premises general facility management including security and hygiene upkeep and maintenance.
Facilitate procurement of general office supplies for running the sub-office office.
Assist with scanning, copying, printing and uploading of financial documents on relevant folders.
Assist Finance Officer with field cash reimbursements if any.
Ensure all finance documents are properly labelled, filed and stored in a clear and easily accessible manner following Field Finance Manual
Coordinate general office management tasks at sub-office level.


Supervisory Responsibility

Drivers, Cleaners, Guards

Accountability

Reports Directly To: Senior Operations Officer for Turkana with dotted line to the Sub Field Office Program Manager.

Works Directly With: The Sub-office Program team and Field Office Operations team

Knowledge and Experience


At least 2 years of experience in logistics and/or supply chain management.
Must demonstrate understanding of logistics procurement and administration ethics and good management skills with diverse team with large flow of information and activities.
Must be able to work independently and prioritize, show initiative experience in an NGO setting.
Good report writing skills and ability to make recommendations for improvements; strong computer (MS Office) skills, filling and organizational skills.
Willingness to travel throughout field office when required.
Possession of a valid driving licence is an added advantage more

Program / Department Summary

Mercy Corps works across more than 20 countries in East & Southern Africa (ESA) and West & Central Africa (WCA) to address the interrelated and compounding factors that drive vulnerability, responding to ongoing humanitarian needs while promoting good governance and conflict resolution, enhancing resilience, strengthening market systems, enhancing access to energy,... finance and economic opportunities, and promoting youth employment and empowerment. We integrate programming across sectors, funding streams and geographies to tackle systemic barriers to resilience and prosperity. Mercy Corps looks to actively engage and partner with an ever-growing and innovative African private sector to achieve greater and sustained impact. 

The ESA and WCA regions are closely connected with Mercy Corps’ Global Technical Resources and Quality (TRaQ) department which, along with the Regional Advisors, is a key part of the Program Department. TRaQ subject-matter experts help set agency and regional strategy and provide consultation – from assessment and design through project implementation and results measurement – to field offices worldwide. Regional Technical Advisers are a vital part of this wider network of technical specialists, providing regionally-focused support services in close coordination with the global team while working more intensively with a small number of strategic programs in the region under the direction of the regional leadership team.

General Position Summary  

Mercy Corps is seeking an experienced and field-tested Regional Market Systems in Crisis Advisor - Africa to support and grow our regional capacity to design, deliver and learn from a portfolio of high quality and impactful programs applying Market Systems Development (MSD) principles in fragile and conflict-affected contexts. The Advisor will provide strategic, evidence-based technical support to country teams, with a strong focus on enabling programs to integrate market-driven approaches into humanitarian response through Mercy Corps’ Markets in Crisis (MiC) approach. Their work will cut across sectors where programs apply MSD principles, with an emphasis on sectors of focus in fragile contexts, such as agriculture, finance, and employment, as well as integrating market-based approaches in the delivery of humanitarian assistance. In addition to supporting functionality and strengthening of market systems, the position will support interventions that sustain key market functions through conflict, climate and other shocks. They will build out a wider system of global, regional and country-level support and expertise and employ a flexible, adaptive approach to the agency’s Market Systems work that builds on local capacities of teams, partners and communities, and applies the agency’s resilience lens.  

The Advisor will be an integral part of the Africa (ESA + WCA) Regional Technical Quality and Resources (TRaQ) unit and the global Market Systems TRaQ team. They will work seamlessly within agency matrixed teams to plan for and deliver the optimal level of support to field programs for increased quality and impact, using multiple sectoral entry points to achieve our desired short and long-term results. They will have a significant role in program support and implementation, representing the agency’s work in external fora, supporting new business development, and contributing to the agency’s efforts to understand lessons and share learning related to the agency’s Markets in Crisis approach and supporting more resilient market systems. 

Essential Job Responsibilities

SAFEGUARDING RESPONSIBILITIES 


Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work 
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members 
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g. Integrity Hotline and other options.


PROGRAM QUALITY AND IMPACT


Participate as an active, integrated member of the Africa regional (ESA + WCA) and TRaQ teams providing technical support to a portfolio of market systems programs in countries including those in complex crises and fragile contexts.
Support effective interventions in market systems development using integrated approaches and applying systems thinking.
Help maintain standards of program delivery that apply agency priorities and comply with relevant regulations and requirements.
Build capacity with country teams and the Community of Practice to better design and implement market systems development programs in fragile contexts. Provide in-country and remote training on MSD and MiC, upgrading materials to ensure contextual relevance. Mentor and coach program leaders and staff to implement high quality Market Systems programming and support professional development.
Help the team gather, refine, develop and disseminate tools such as training presentations and manuals, teaching notes, best practices and lessons learned, program examples, and monitoring and evaluation tools.
Support an increased focus on resilience and gender in MSD and Markets in Crisis programs.


Program and proposal development


Write/review proposals and concept notes for funding from donors including foundations, corporations, and US, European agencies, including USAID, Sida, and AFD among others, to support market systems programming.
Gather/analyze data and complete assessments, and support field teams to complete assessments, to determine program needs and priorities and Mercy Corps’ competitive advantage for funding. Ensure assessments include dimensions of resilience, gender, and youth as central cross-cutting approaches.
Work with programs, HQ and country teams, and technical support units on prepositioning and development of program development strategies.


Learning and impact


Work with the Monitoring, Evaluation, and Learning (MEL) team at regional and country level to ensure that monitoring and evaluation is practical and reflects Global best practices.
Support new and ongoing programs with best practice advice and assistance on assessment, implementation, research, and evaluation needs.
Conduct assessments; write case studies, learning documents, short articles, and blogs; and develop internal and external dissemination plans for all products.
Lead and facilitate MSD/MiC community of practice within the regions to share lessons, best practices and enhance program impact through better collaboration and networking.
Ensure learning and evidence of impact reflects how market systems approaches support resilience across diverse gender and age groups.


Influence & Representation


Represent Mercy Corps at academic events, conferences, media forums, and other events; focused on MSD and MiC.
Identify and nurture strategic regional partnerships with other organizations and institutions to produce case studies, assessments, and other learning documentation, as well as enhance program quality.
Contribute to a strong and regularly updated network of technical experts and consultants that can serve as additional deployable resources for program support.


Organizational Learning 


As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.


Accountability to Beneficiaries


Mercy Corps team members are expected to support all efforts toward accountability, specifically

to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.


Supervisory Responsibility

The position has supervisory responsibility over interns and/or volunteers.

Accountability

Reports Directly To: ESA Regional TRaQ Director, Market Systems Director

Works Directly With: Regional Directors (ESA + WCA), Deputy Regional Directors (ESA + WCA), Country Directors and Directors of Programs, Program Directors/Managers implementing MSD and MiC programs, Regional and Global TRaQ team members, Evidence and Learning team members 

Knowledge and Experience


Bachelor’s degree required. Formal training in Market Systems Development or M4P preferred.
5-7 years of experience in international development work, with a minimum of three years in a program management or technical advisor role, including proposal design and implementation.
Minimum of 2-3 years of experience in Market Systems Development technical work - including experience with program design, partnership building, technical advising, and/or learning and research.
Experience working in Africa required.
Experience working in fragile contexts, conflict, and humanitarian settings required.
Strong writing skills required.
Strong presentation and representation skills required.
It is expected that this position will travel to Mercy Corps country offices within the Africa region, including insecure environments, for up to 40% of time. more

The Program/Department Summary

E4I is implementing the Financial Inclusion for Clean Cooking Access in Rwanda and Sierra Leone (FICCARS) programme, which seeks to address the challenge of access to finance and clean cooking among women living in cities, particularly in urban informal settlements and slums in these two countries.

General Position Summary

This is a full-time position to... implement Monitoring, Evaluation, and Learning (MEL) activities in the FICCARS programme. The MEL Officer will ensure quality in M&E practices in the programme by developing and maintaining robust MEL frameworks and tools and providing technical support to FICCARS and its partners.

Essential Responsibilities

Monitoring, Evaluation and Learning (MEL) (60%):


Oversee the effective use of the programme’s MEL system by staff, partners, and stakeholders.
 Support the MEL Manager in updating and maintaining programmatic MEL plans, theory of change, and related log frame and targets in alignment with donor requirements.
Support in development and implementation of appropriate reporting systems and templates that enhance reporting on project outputs, generate quality evidence on programme impact and ensure use of data for decision-making processes. 
Provide technical support and guidance to the programme team on field activities, which includes best practices to track indicators, using appropriate tools and forms, and integrating good MEL practices. 
Lead field visits to track programme progress, carry out verification of reported MEL data and results, and provide MEL related technical support to external evaluators as needed.
 Support in recruitment, training and capacity building of and project implementation partners where required. 
Provide MEL updates to the FICCARS team on overall programme performance and recommend approaches to programme strengthening and improvement.


DATA ANALYSIS AND DATABASE MANAGEMENT (30%): 


Support in the design and maintenance of databases that the programme’s ability to analyze data to inform implementation,  identify trends, and present impact to team members and key stakeholders.
 Ensure all relevant programme staff can utilize the databases for analysis and information sharing.
 Provide technical support to the team in developing tools for data collection, analysis and presentation for embedded action research activities in FICCARS.
Develop the necessary tools for field teams to feed data into the databases in a way that minimizes entry errors. 
Review data being collected to locate and fix problems related to data entry or integrity and manage regular synchronizations with field level data. 
Support in the preparation of data reports (tables, charts, narratives, visuals) at regular intervals and ad hoc as needed to respond to requests for information for use regular reporting periods, and other internal and external reporting requirements. 
Conduct continuous data analysis of commercial partners’ performance from programme data and produce cross-sectional reports reflecting different growth variables including but not limited to sales, employment, profitability, etc. 
 Provide analytical expertise with regards to identifying and confirming patterns and trends in data, understanding the economics of supporting different types of business, cost per unit of result, etc. 


INSITUTIONAL SUPPORT ROLES (10%):


Work closely with the business development and communication departments in developing and disseminating results, best practices, and success stories in FICCARS and other projects as assigned.
Support the MEL Manager in assessing the overall performance of E4I projects to inform platform-level decision making.
Support E4I’s Evidence and Learning team to review the quality of existing social and economic data collected, methods of collecting it and the degree to which this is providing robust data for results-based evaluation. 


SAFEGUARDING


Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options


Supervisory Responsibility

None

Accountability

Reports Directly To: MEL Manager

Works Directly With: MEL, E4I Evidence & Learning, and Programs teams

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

Knowledge and Experience


Bachelor’s Degree in Monitoring and Evaluation, International Development, Statistics, Economics, Business Management, or another analytical field. 
 Two to three (2-3) years of relevant professional experience doing complex data analysis and reporting.
Proven experience in producing analysis related to the success of development programs and the economics of supporting different types of businesses.
 Strong knowledge of data quality assurance techniques.
 Experience with developing monitoring and evaluation systems and frameworks for international development programs, including developing performance indicators, data collection, analysis systems and tools, and donor reporting. 
 Certified advanced excel skills are required with the ability to create excel based tools using complex formulas, pivot tables, create graphs etc.  
Practical experience with statistical software and data management required.Experience with programming for data analysis and visualisation is favourable (e.g., Python, R, Excel VBA, PowerBI, Tableau).
Highly adept with data analysis, presentation, statistics and possessability to see patterns in data ad understand the cause and effect.
Experience with mainstreaming gender indicators into MEL plans/frameworks is an advantage. 
Capacity to produce high-quality briefs and reports, with high quality written and verbal English language and communication. more

General Position Summary
The Monitoring, Evaluation and Learning (MEL) Manager is a vital role within Sauti and is responsible for cross-cutting programmatic information management, monitoring and evaluation, ensuring that information collected is reflected upon, used to improve ongoing programs, and is incorporated into consistently high-quality reports and program adaptations.
The MEL Manager... supports the program team in planning and execution of all monitoring and evaluation activities, ensuring quality in accordance with accepted standards, providing essential feedback for learning, accountability and decision making. The MEL Manager ensures that the program has a robust system in place to measure program results, has a rigorous monitoring system that is regularly collecting performance data, that implementing partners have the skills to collect and report relevant data, and that monitoring and evaluation data is being used to inform programmatic decision-making.
The MEL Manager works closely with the program’s research and learning partner to ensure that key research findings and learnings are effectively integrated and used for program improvement.
Essential Responsibilities
STRATEGIC INPUTS AND OVERSIGHT

Facilitate implementation of MEL activities as outlined in Sauti’s MEL Plan and collaborate closely with internal and external partners and stakeholders to ensure operational success
Ensure the program’s MEL system complies with relevant Mercy Corps and USAID policies, regulations, and guidelines.
Continuously review, adapt, and maintain a MEL system focused on utility and program quality, so as to provide the program team and implementing partners with real-time information that can steer program implementation, inform donors, direct strategic program decisions, and help strategize future interventions.
Collaborate with senior management to address MEL shortfalls that impact on program implementation and conduct internal Data Quality Assessments (DQAs).

RESULTS-BASED MONITORING, EVIDENCING & REPORTING

Plan and lead all MEL activities including evaluations and assessments, and maintain standards for data collection in collaboration with implementing partners
Supervise all implementing partners and evaluation teams involved in data collection activities, while ensuring compliance with high standards for data collection through regular reviews and feedback on their methodologies and practices.
Lead the collection, management, and analysis of all qualitative and quantitative data to assess the program’s impact as per the program’s indicator plan
Responsible for overall data quality control, including conducting data verification and other quality assurance activities to ensure high-quality data is reported that is a true reflection of the program’s activities and results.
Conduct regular site visits program sites to better understand activities, information needs, and program impact.
Assist the program implementation team in timely and accurate reporting to donors; take on overall responsibility for providing data and analysis of results achieved for project reporting, including weekly, monthly, quarterly, annual, final, and ad-hoc reports in close coordination with the program’s Senior Program Manager.
Provide hands-on training to field staff and implementing partners on capturing and organizing information to ensure accurate documentation and reporting.

LEARNING

Contribute to the development and implementation of knowledge management to stimulate use of evidence for ongoing learning, strategic adaptive management, and high-impact programming.
Ensure that lessons learned throughout the project are captured and communicated to internal and external stakeholders through appropriate channels.
Critically analyze data and contribute to the collection and development of case studies or success stories shareable with internal and external audiences in close collaboration with the program team.

INFORMATION TECHNOLOGY

In collaboration with relevant IT support, serve as the technical advisor for data management systems and real-time data flow, utilizing appropriate software platforms for data processing, manipulation, and visualization to enhance data utilization.
Train implementing partners in use of IT for MEL and support these teams in setting up appropriate summary statistics and linking them to tracking dashboards.
Assist in developing and optimizing workflows for Monitoring, Evaluation, and Learning (MEL) processes to ensure efficient data collection, analysis, and reporting, while facilitating clear communication and collaboration among team members.

CAPACITY BUILDING

Lead and nurture a MEL team to maintain and utilize a system that improves the program’s ability to analyze and represent impact to donors, government, colleague agencies, and communities themselves.
Build the capacity of all relevant team members to develop and maintain a robust MEL system through targeted training and coaching
Provide team members with MEL related information, tools, and resources to enhance performance and achieve objectives, including training of program team members and implementing partners on their specific MEL responsibilities.

TEAM MANAGEMENT

Promote accountability, communicate Mercy Corps and USAID’s expectations relating to MEL and provide constructive feedback both informally and formally via regular one-on-ones and performance reviews.
Support the Chief-of-Party and Senior Program Manager in creating and sustaining a work environment of mutual respect where team members strive to achieve excellence.
Hire, orient, and lead MEL team members as needed to ensure a skilled and effective MEL team.

SAFEGUARDING

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Supervisory Responsibility

MEL Officer

Accountability
Reports Directly to: Sauti Chief of Party
Works Directly with: Sauti Senior Program Manager, Director of Programs, TRaQ Department, Partner Staff, Technical Advisors
Minimum Qualification & Transferable Skills

BA/S or equivalent, preferable in social work, MEL, business administration, public administration or international development. MA/S in similar relevant fields preferred.
At least 7 years’ experience in the areas of program development, implementation, monitoring and evaluation, including relevant experience building and managing an MEL system, designing and implementing MEL tools, and managing MEL teams, relevant experience supervising data collection and data validation exercises, and building staff capacity.
Demonstrated experience in experimental design of evaluations; ability to utilize statistical software for both quantitative and qualitative data analysis; experience with quantitative and qualitative research methods, fielding surveys and leading primary data collection exercises is critical
High degree of computer literacy. In addition to Microsoft Excel, the candidate should demonstrate fluency in use of at least one data statistical analysis software such as, SPSS, STATA, R, etc. and data collection software such as Comcare.
Excellent Communication and organizational skills; ability to manage and meet deadlines
Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
Fluency in written and oral English; Must be able to read and interpret documents, prepare clear and concise reports and communicate with others as necessary to perform job duties effectively
Strong research, analytical, interpersonal and communication skills and the ability to work effectively with a wide range of constituencies.
Excellent creative and conceptual skills.
Track record of strong commitment to sharing knowledge, documenting experiences, supporting creative initiatives and working as a team. more

General Position Summary
The Monitoring, Evaluation, and Learning officer is a key member of the program team and will report to the Monitoring Evaluation and Learning Manager, She/he will support the program team in the day-to-day implementation of activities in pursuit of program goals.
Essential Responsibilities
PROGRAM SUPPORT

Work with the Monitoring and Evaluation Learning Manager and... consortium partners to support all relevant aspects of RANGE implementation in pursuit of the program goals and outcomes.
Provide updates and analysis of key developments in targeted thematic areas or geographies.
Identify needs and opportunities and provide relevant information to facilitate the program team’s ability to develop and implement activities.
Under the direction of the Monitoring, Evaluation, and Learning Manager, develop and maintain relationships with organizations/ actors in key target sectors (e.g. faith organizations, youth groups, women’s organizations, CBOs/local nongovernmental organizations (NGOs), local government officials, etc.)

MONITORING AND EVALUATION

Support MEL activities within the RANGE program and collaborate closely with internal and external partners and stakeholders to ensure operational success.
Support the design, review, adapt, and maintain a MEL system with utility and program quality, providing the program team and partners with real-time information that can steer program implementation as well as informing donors and strategic program direction, that helps strategize future interventions.
Support the realignment of MEL systems with relevant policies, laws, and guidelines.
Participate in the program site visits to better understand activities, information needs, and program impact; provide hands-on training to the Program Officer, and Local implementing partners on how to capture and organize information for accurate documentation and reporting.
Participate in the MEL activities including the baseline, mid-term, and final evaluations, and development standards for data collection in collaboration with consortium partners. Support all sub-grantees and partners involved in data collection activities including the baseline, mid-term, and final evaluation teams, and review their standards for data collection.
Participate in addressing the shortfalls in MEL that affect program implementation and conduct internal DQAs.
Assist the program implementation team in timely and accurate reporting to donors, supporting in the review of data for program reporting including Weekly, Monthly, Quarterly, Annual, End of Program, and ad-hoc reports in close coordination with the MEL Manager, County Coordinators, Program Officers and The Senior Program Manager.
Ensure that lessons learned throughout the project are accurately captured and communicated to internal and external stakeholders through appropriate channels.
Support data analysis and collect case studies, and success stories shareable with internal and external audiences in close collaboration with the communications coordinator

SAFEGUARDING

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Supervisory Responsibility
None
Accountability
Reports Directly to: Monitoring Evaluation and Learning Manager.
Works Directly with RANGE Program Officer, RANGE County Coordinators, RANGE Senior Program Manager, Director of Programs, PAQ Department, Partner Staff, Technical Advisor
 Minimum Qualification & Transferable Skills

BA/S or equivalent in Statistics/Data science, Monitoring Evaluation and Learning, Economics, and or any other related discipline.
At least three years of experience in monitoring and evaluation, including designing and implementing MEL tools.
Relevant work experience in data collection, and data validation exercises.
Experience in utilizing statistical software for both quantitative and qualitative data analysis.
Proficient in computer literacy; MS Excel, SPSS, PowerPoint and Word skills are essential.
Excellent Communication and organizational skills; ability to meet deadlines
Good analytical, research, and interpersonal skills and the ability to work effectively with a wide range of constituencies.
Experience in designing, and operating program monitoring and evaluation systems from program initiation to closeout stage.
Knowledge of evaluation methodologies (e.g. qualitative, quantitative, mixed -methods, and impact) and data collection and analysis methodologies.
Knowledge in developing and refining data collection tools.
Knowledge in planning and conducting case studies.
Experience with data quality assessments and oversight.
Experience in providing training to partners and target beneficiaries. more

OBJECTIVES AND ACTIVITIES
The consultant will offer advisory services to SMEs:
Business Development Support (BDS)

Support companies on their business strategy, including business model development, customer value proposition, unit economic analysis, sales growth, and market positioning and expansion.
Provide engineering advice on technical system design and possibly procurement of... equipment.
Build the capacity of companies in supply chain management.
Support the development of internal tools and processes to increase operational efficiency, including on budgeting and forecasting.
Assist companies in developing Key Performance Indicators (KPIs) and other business analytics to support fundraising.

Capital Raising Advisory

Help companies develop their funding strategy and identify the type and amount of capital required.
Help companies develop investor-facing materials, including pitch decks, teasers and financial models.
Identify potential funders and investors.
Coach companies on pitching to investors and partners.
Introduce companies to potential investors and support them in negotiations on contracts and term sheets.
Assist companies in going through investor due diligence.

DELIVERABLES 
We will agree deliverables with the consultant as below:

BDS deliverables for the companies e.g critiqued business model, progress report for donor. Ultimately the goal of the BDS is to help the companies create sustainable business models and, in the case of Get.invest, directly support in capital raising.
Capital Raising Advisory deliverables for the companies e.g financial model and investor materials, introductions to # investors, progress report for donor. Ultimately the goal is to help 1-2 companies get accepted for financial intake by potential financiers and then reach financial close.
Other deliverables related to energy access reports and publications, and designing business development concepts and proposals.

REQUIRED EXPERIENCE AND SKILLS 
Experience

At least 10 years’ experience in at least one and preferably several of the following areas:
Energy project development, operations, financing or appliances
Advisory, management or strategic consulting
Early-stage business building and capital raising
Experience working with rural and off-grid business models in Africa and other developing markets. 
Experience working in a fast-moving entrepreneurial environment and an understanding of the unique challenges faced by local businesses. 

Qualifications 

Graduate or Postgraduate Degree in Business Management, Economics, Finance, International Development, Energy, Environment, Climate Change, Engineering or other relevant subject. more

Essential Job Functions 
The candidate will work on three fronts, including providing technical advice related to FSP infrastructure and liquidity, development of common contracting of FSPs and development of a common aggregator platform: 
 Technical support on FSP and liquidity 

Supporting the CCS on technical aspects of FSP engagement and liquidity 
Assisting partners with implementation... of last mile delivery pilots 
Supporting ongoing FSP scouting, mapping and performance analysis work  
Engaging and bringing together relevant stakeholders to set recommendations for managing liquidity constraints 
Development of strategies for addressing liquidity constraints and higher level advocacy on engagement with the Central Bank of Sudan and relevant stakeholders  

Common contracting  

Development of rules and requirements for FSPs to be part of common contracting 
Development of common procurement policies and structure between CCS Partners 
Tender development and publication 
Negotiation and contracting of FSPs 
Onboarding and training to teams 
Piloting  

Common aggregator platform 

Development of a budget, workplan and timeline for the design and roll out of the system  
Review of the minimum viable product for the system development  
Mapping and preparation of recommendations on different system design options 
Conduct platform host research 
Lead in partner consultation, ToR, RFP and developer contracting process  
Development of the common platform structure, rules, requirements and needs 
Ensuring streamlined data pipeline between common registration system and aggregator 
Lead FSP integration process 
Support fundraising efforts and identification of diverse funding sources for the system  
Piloting of system  
Onboarding and training of partner staff  
Facilitate coordination between identified stakeholders to ensure system sustainability and ownership 

Overarching actions 

Develop relationships with partner staff, national and international FSPs  
Preparation of periodic reports on progress of the different components  
Presentation and liaison with stakeholders including partners, FSPs, technical working groups and donors  
Budget monitoring  
Oversight on global best practices and technological advances  

Accountability 

Supervisory responsibility: N/A 
Reports directly to: Deputy Chief of Party, Cash Consortium of Sudan 
Works directly with: CCS Secretariat, local and international partners, Mercy Corps Regional and HQ Technical Support Units, FSPs 

Knowledge and Experience 

BA/BS or equivalent in international studies, economics or other relevant field;  
5-7 years of international relief and development program management experience, in emergency and recovery program management with a focus on cash based programming 
Previous experience working with a wide range of financial service providers and experience in common payment systems  
Experience in procurement and compliance policies and procedures  
Demonstrated ability to communicate effectively across multiple stakeholders 
Strong understanding of common payment systems 
Demonstrated flexibility and creativity in planning and problem solving 
Effective verbal and written communication, multi-tasking, organizational and prioritization skills 
Previous experience in supporting consortia desirable 
Ability to work effectively with an ethnically diverse team in a sensitive environment. 
Fluency in English required, knowledge of Arabic desirable more

The Position  

We are seeking a dynamic and experienced Senior Director of Talent Acquisition to help design and lead our Talent Acquisition Center of Excellence (COE) and drive our efforts to attract, assess, and select the talent we need to meet our evolving organizational needs, deliver our strategy and reflect our mission and values. 
The Senior Director of Talent Acquisition (TA) will... develop and implement a global talent acquisition strategy that aligns with the global People Team priorities in support of Mercy Corps’ transformative Pathways to Possibility (P2P) strategy, manage and develop a global team of talent acquisition professionals, and partner with key executives to develop talent and pipeline strategies. Key activities ensuring diverse high-quality hires, creating efficient hiring practices and marketing strategies that leverage recruitment technology and data analytics, sourcing for complex programs, and emergency recruitment. 

Essential Responsibilities  
STRATEGY AND VISION 

Develop and implement intentional talent acquisition strategies ensuring effective and creative sourcing, evaluation, and selection of the most qualified and diverse global talent. 
Collaborate with others to design and support the implementation of a fit-for-the-future Talent Acquisition strategy for Mercy Corps aligned with evolving needs, our mission, values and P2P commitments. 
Collaborate closely with the Chief People Officer, other COEs, the VP People Team and the Regional HR Directors to guide the overall vision and approach to recruiting top talent, delivering clear actionable plans to achieve agreed TA priorities. 
Develop appropriate metrics and tracking mechanisms, service-level agreements and other planning and measurement tools to build accountability and measure results, impact and cost-effectiveness of the hiring process and talent acquisition team.  
Lead with a continuous improvement mindset, involving the talent acquisition team and hiring managers in identifying process improvements in our hiring practice that will reduce the time to fill and increase the quality of candidates/new hires, such as standardization of the hiring process and improved interviewing tools. 
Provide strategic direction, talent acquisition expertise, and guidance to key stakeholders on strategic and emerging talent acquisition trends, benchmarks, and other talent acquisition issues. 
Ensure that every new hire has a positive and professional recruitment experience by creating an exceptional experience at each step of the recruitment process, collaborating with other HR and organization leaders to assure a smooth orientation handoff from talent acquisition to the hiring teams.  
Ensure compliance with local regulatory requirements.

TALENT ACQUISITION FUNCTIONS 

Develop global standards and maintain talent acquisition processes that ensure quality and consistency in attracting, assessing, selecting, and hiring talent. 
Develop strategies to address talent acquisition-related challenges and provide appropriate approaches for resolution. 
Empower the delivery of a responsive, high-quality candidate experience that aligns with Mercy Corps' values and mission. 
Develop and implement strategies to build national recruitment capacity in partnership with country leadership, ensuring alignment with organizational goals and objectives. 
Advise on and approve exceptional talent acquisition-related circumstances globally, ensuring compliance with specific labor laws and internal processes. 
Ensure legal compliance for talent acquisition processes, maintaining accountability for adherence to relevant regulations and guidelines. 
Thoughtfully delegate responsibilities for effective coordination between the Global Talent Acquisition and other HR functions, ensuring seamless collaboration and alignment of priorities. 
Represent Talent Acquisition priorities to executives and leadership, advocating for resources and support as needed to achieve strategic objectives.

TEAM LEADERSHIP 

Ensure the growth and effective resourcing of the Global Talent Acquisition team, with a deep understanding of roles and responsibilities. 
Foster a work environment of mutual respect, excellence, and continuous learning, where team members are empowered to thrive. 
Engage in close partnership with the larger People Team and agency to share ideas, develop standard practices, and implement best practices across Mercy Corps programs. 
Design and streamline processes in collaboration with People Team leaders to enhance the Global Talent experience across the organization, focusing on efficiency and effectiveness. 
Guide project management efforts within the Global Talent department, prioritizing process, and system improvements to drive operational excellence. 
Ensure effective systems are in place in all country offices for the management of talent acquisition processes, providing support and guidance as needed. 
Review and support country team adherence to Mercy Corps and donor policies and procedures, contextualizing them to local labor laws and ensuring compliance. 
Provide dedicated support to country teams during emergencies or complex program startups, leveraging resources and expertise as needed. 
Collaborate with country finance leads in producing bi-annual master budgets, ensuring alignment with organizational goals and financial guidelines. 

SAFEGUARDING RESPONSIBILITIES  

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work  
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members  
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options 

Supervisory Responsibility 

Supervises a TA Manager and TA Technical Advisor. Will lead the strategic development of the TA Center of Excellence in partnership with the VP People Team and COE leads.  

Accountability 

Reports Directly To: Chief People Officer 
Works Directly With: People Team Leaders, Organizational Leadership, COE Directors & Regional HR Leads 

Accountability to Participants and Stakeholders 

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.  

Minimum Qualifications & Transferable Skills 

Bachelor's degree in human resources, business administration, or a related field; advanced degree preferred. 
8+ years of progressive experience in talent acquisition, including at least 5 years in a leadership role within a global organization or NGO. 
Experience personally managing executive/senior level recruitment within the past 5 years. 
Demonstrated success in developing and implementing talent acquisition strategies that support organizational objectives and foster a diverse and inclusive workforce. 
Experience developing and improving talent acquisition systems and tracking talent metrics. 
Deep understanding of recruitment best practices, including candidate sourcing techniques, assessment methods, and employer branding strategies. 
Demonstrated experience and expert ability to create, implement, maintain, and improve recruitment strategies and systems in a high-volume context. 
Strong leadership and team management skills, with the ability to inspire and empower a diverse team of professionals. 
Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization. 
Ability to communicate and problem-solve effectively across diverse cultures with sensitivity. 
Demonstrated ability to facilitate senior-level conversations. 
Strategic mindset with the ability to think analytically, solve complex problems, and drive continuous improvement. 
Commitment to Mercy Corps' mission and values, with a passion for humanitarian aid and sustainable development. 
Experience leading and advocating for a diverse team of high performers. more

GENERAL POSITION SUMMARY: 

Assist in developing and maintaining an effective filing, archiving and record keeping systems both (hard copy & electronically) according to MC procedures.
Prepare photocopies and scans of vouchers and other supporting documents required for HQ and donor reporting.
Assist in ensuring proper documentation of payment vouchers and all other supporting... documents.
Assist in ensuring efficient, timely and accurate recording, payment and tracking of accounts payable.
Assist in management of the office cash and office cash levels as per the office Cash Management Policy.
Maintain the cash advance tracking sheet, follow up on un-cleared advances and ensure advances are reconciling with general ledger records.
Assist in preparing and processing bank payments via checks.
Assist in preparing payment vouchers ensuring proper documentation and recording to accounting system on daily basis.
Assist in monthly amortization entries of prepaid accounts, account maintenance and reconciliations as part of month end closeout process.
Assist with audit related requirements.
Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
Other duties as assigned.

Learning Objectives  
The intern will:

Gain experience in Finance and accounting Processes.
Gain experience in time management.
Learn communication skills.

Qualifications

Bachelor’s degree in finance/accounting or CPA finalist/K.
A good team player.
A good sense of humor. more

The Position
The Programme Director will provide overall leadership, management, and strategic vision for the implementation of the programme, ensuring that the programme meets its targets and deliverables on time and within budget. Equivalent to a Chief of Party role on USAID funded programmes, the programme Director will supervise senior programme staff and ensure accountability to Mercy Corps... policies as well as all donor rules and regulations. They will be the primary representative for the programme with the donor, government entities, and all other partners and stakeholders. The preferred location for this role is Isiolo, and Nairobi can also be an option.
Essential Responsibilities
STRATEGY AND PLANNING

Lead continuous development of a vision and strategy for RANGE shared with Activity staff and stakeholders. Lead Annual planning and budgeting for the programme including support to partners in the consortium.
Lead the consortium and partners under the programme ensuring alignment and common effort towards our goal.
Leverage Mercy Corps’ existing market development and resilience programme and expertise to ensure technical quality and integration with complementary initiatives.
Participate in Mercy Corps’ strategic discussions at the country and global level.

PROGRAMME MANAGEMENT

Oversee programme management and administration. Ensure implementation is on time, target, and budget, using effective M&E systems to assess impact.
Ensure that implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant programme guidelines, principles, values, quality standards, and strategic plan.
Develop partnership frameworks, partner agreements/Memorandum of Understandings, and oversee capacity building for partners.
Integrate locally-driven approaches, gender sensitivity, and capacity building into all activities, as appropriate. Certify that all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and programme participant accountability standards.
Design and oversee market systems analysis for selected systems, including working with consultants
With the RANGE programme team, select and design a portfolio of MSD interventions to drive transformational change in priority systems
Spearhead the RANGE private sector partnership strategy for MSD interventions, meet private sector partnerships, and broker successful partnerships working closely with the RANGE team.
Ensure programme strategies and activities represent global good practice for market development and resilience programming.
Coordinate with procurement, logistics, security, administration, and human resources teams to ensure operational systems support field activities.
Fulfill Mercy Corps’ programme Management Minimum Standards based on the organization-wide guide.

TEAM MANAGEMENT

Develop the capacity of the existing team and new team members, deepen understanding of staff roles, and assist with career development.
Provide team members with information, tools, and resources to improve performance & reach objectives.
Provide MSD training for the RANGE team, including on-going mentoring and skills development.
Promote staff accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-one meetings and performance reviews.
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Support Mercy Corps global and regional initiatives for human resources, including safeguarding and diversity, and talent development.

 FINANCE & COMPLIANCE

Ensure compliance with donor and Mercy Corps’ regulations.
Create and maintain systems to ensure effective and transparent use of financial resources for timely and informative reporting in line with programmeme, donor, and Mercy Corps’ needs.
Ensure sound financial management, including programmatic budgeting, spending projections, and monitoring of payments in compliance with donor and Mercy Corps standards.

INFLUENCE & REPRESENTATION

Represent Mercy Corps at government, donor, NGO, and other relevant events, in close coordination with the Director of Programmes and Country Director.
Coordinate activities with consortium partners, subgrantees, local government, and other implementers, as well as with other Mercy Corps programmes.

RISK MANAGEMENT

Collaborate with country leadership to support preparedness and response to major disruptive events.
Own and keep updated the programme risk register and log.
Work closely with the country team’s security focal point to develop and maintain systems that promote the safety and security of all team members.
Ensure that programmes are designed and implemented with a clear analysis and understanding of security.

SAFEGUARDING

Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work
Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members
Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Supervisory Responsibility
Supervise the RANGE programmes team, including line management of the senior programme manager, senior programmes, finance, technical and MEL leads. Exact line management will be confirmed at a later date.
Accountability
Reports Directly To: Director of Programmes, MC Kenya
Works Directly With: Regional Directors, Country Directors, other programme Directors or Chiefs Of Party, Mercy Corps programmes in East Africa, finance and operations teams, HQ Regional programmes Team, and HQ Technical Support Unit
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our programme participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills

Master’s Degree or equivalent in natural resource management, agriculture, economics, rural development, or similar field.
Minimum 5+ years of Chief-of-Party or Programme Director level  experience managing large (preferably $10 million and above) market systems development (MSD), natural resource management, agricultural development, and/or livelihoods programmes with a market-orientation, preferably in Africa.
Proven technical expertise in market systems development and in one or more of the following programme areas: natural resource management, resilience, agricultural value chain development, income & livelihoods diversification.
Experience in Kenya preferred, especially in ASAL regions.
Strong skills and track record in leading diverse teams, inspiring staff, and developing a shared vision with staff and stakeholders.
Demonstrated ability to build and maintain partnerships with diverse stakeholders including national and subnational government, donors, donor-funded programme, private sector actors, and civil society organizations.
Proficient English with excellent verbal and written communication skills. more