Main Purpose


Executing the stock management activities (receipt, storage, and issuance to projects or other departments of medical supplies, food items, spare parts, tools, equipment and/ or other logistics materials), according to the line manager’s instructions and MSF standards and protocols, in order to ensure the overall functioning of MSF activities.


Job... Description


Supervising materials and goods orders and dispatch in order to ensure its rational use.
Receiving orders and deliveries, identifying and reporting potential discrepancies against cargo manifest or others. Stores materials in accordance with the system in force in order to ensure continuous availability.
Updating and/or creating stock cards for all stock items immediately after reception of goods. Checking the received cold boxes and controlling the cold chain-monitoring card
Storing materials in accordance with the system in force in order to ensure continuous availability ensuring that all items are well organized and correctly stored, well protected, fully identified and easily accessible (cleanliness, security, access, etc.).
Preparing orders on time before sending goods, and packs (according to transport means) weighs and labels freight with corresponding shipping number, destination, number of shipping units, waybill number, weight and mode of transport in accordance with the line manager’s instructions
In conjunction with the line manager, performing physical stock counts in accordance with the frequency previously defined. Following up stock levels with regards to alarms thresholds, stock out and expiry dates.
Controlling warehouse limited access to authorized personnel and ensuring doors and other exits are secured.
Immediately informing the line manager of any problems arising in the course of the work, particularly with regard to damage, loss, attempted break-ins or theft in the warehouse
Assisting the line manager with preparation of the stock reports


MSF Section/Context Specific Accountabilities

Warehouse management at THE MSF-OCBA base:


The storekeeper is responsible for managing the base's inventory: logistics store, food stock, fuel stocks, building materials or equipment stored in the compound.
The storekeeper is responsible for making, the physical reception of all cargo ships delivered to the base (project orders, local purchases, returns of equipment). He verifies that the quantities received correspond to the quantities mentioned in the packing list. If there is a problem, he immediately notifies the Logistics Supervisor.
At each fuel reception, he must check the quantity, and the quality (density, no water or other substance) delivered.
At each cargo reception, he updates the stock cards


Delivery from the base and health facilities:


The storekeeper must deliver materials to MSF staff or external workers employed by MSF, based on internal requisition documents duly signed by the applicant's Supervisor and Log manager.
The storekeeper must control the loan of tools and equipment to MSF staff or external workers, following the procedure decided by the logistics Manager, in any case, by always having a discharge signed in writing including the list of loaned tools, the date of loan and the date of return.
Storekeeper prepares delivery for the Office, Guesthouses, based on the requisitions established by Logistics Supervisor/ Log manager and approved.
Any delivery must be accompanied by an acknowledgement specifying the products delivered and quantities, this acknowledgment will be countersigned by the person receiving the delivery and archived by the storekeeper.
Refuel cars and record the information in the stock cards.


Warehouse maintenance and monitoring:


The storekeeper must ensure that all doors and windows are locked when leaving the warehouse.
The storekeeper is responsible for ventilation and vector control in warehouse, and the cleaning of warehouse must be carried out under his supervision.
The storekeeper must ensure that fire safety equipment is in place and operational at each warehouse level.


Administrative tasks - The storekeeper must:


Keep stock records of all MSF resources upto date at all times.
Classify and archive all documents justifying the movements (IN/OUT) of resources.
Notify the Logistics Supervisor if an item falls below the minimum stock written in the stock card.
Make an inventory of the resources under his responsibility, with the Logistics Supervisor, every month.


Requirements 


Education: Secondary education and Diploma in Warehouse Management related studies
Experience: 2 years experience as storekeeper
Language: English and Hausa Languages Fluently written and spoken
Competencies: Commitment to MSF Principles, Behavioural Flexibility, Stress Management, Results and Quality Orientation, Teamwork and Cooperation, Service Orientation. more

Main Purpose 


Operate the VHF and HF radios in order to ensure quality and confidential radio communications for the operational needs of the mission/projects, in accordance with the MSF security policy and rules.


Responsibilities


Operate the HF and VHF radios, avoiding using any sensitive or security-related information and following the MSF security rules.
Ensure that messages... are well copied/passed to all people concerned.
Record the messages in the radio logbook.
Respond to radio contacts from other approved organisations and forward on the information via this channel.
Make radio contacts with reference bases (capital and/or field) according to communication rules/schedules.
Forward all information concerning the security of the teams to the Project/Capital Coordinator.
Monitor and register any movement of people, vehicles, helicopters, aeroplanes and cargo (departure,  arrival, number of passengers, route taken, standard contact points) and inform the line manager of any delays.
Ensure radio frequencies (HF and VHF) quality and transmission capacity. Install and program frequencies in all types of radios when necessary.
Register the loan of handsets to all staff and follow up on a regular basis.
Check that the equipment is working properly and immediately inform the line manager of any damage/loss/theft.
Supervise and monitor the VHF radio allocation book (handsets).
Maintain in clean and tidy conditions the equipment, communications room and premises.
Install, operate and perform preventive maintenance checks on assigned equipment.
Maintain and supervise HF & VHF battery status in good maintenance conditions.
Provide basic radio training when necessary to MSF staff.


Requirements


Education: Secondary Education
Experience: Minimum 2 years of work experience as a radio operator in related jobs.
Language: English and Hausa, Spoken and Written


Competencies:


Commitment to MSF Principles
Behavioural Flexibility
Stress Management
Results and Quality Orientation
Teamwork and Cooperation
Service Orientation. more

Main Purpose


Execute, according to hygienic standards, housekeeping, cleaning and tiding up activities in order to ensure public and staff private areas are in good condition.


Job Description


Carry out the preparation of meals for staff.
Always follow all hygiene standards and security rules.
Control stock of food to ask for anything needed on time and prepare shopping list... and make purchases if required.
Ensure meals to be served on time.
If applicable set table before every meal and clean it up after each meal.
Ensure cleanliness of all facilities, utensils and equipment.
Ensure the provision of drinkable water during the day and when she/he leaves cleaning, filling the filter and empty bottles, changing batteries if necessary.
Look after all equipment provided.
Keep an inventory of MSF kitchen utensils and equipment, i.e. plates, glasses, cutlery, cookware, etc., and ensure its integrity.
Report all important information (lost, robbery, damages, deterioration, incident, etc.).to superior.
Plan weekly menus in consultation with food box manager, ensuring variety and balance.
Go to the local market or shops to purchase fresh food items as needed.
Properly store food and ingredients to avoid spoilage or contamination.
Support in meal preparation during meetings, visitors' stay, or special events as requested.
Clean bedrooms, bathrooms, toilets, and other rooms in MSF houses.
Sweep and mop the floors regularly.
Do the laundry, iron clothes, and perform other housekeeping duties.
Check that toilets and wash areas are well stocked with necessary supplies.
Keep all premises securely locked (doors and windows) when required.
Ensure sufficient water supply in kitchens, bathrooms, and other areas at all times.


Requirements


Education: Secondary education and course on cooking desirable.
Experience: 2 years' experience as a Cook with MSF or other INGOs.
Language: English and Hausa Languages Fluently written and spoken.


Competencies:


Commitment to MSF Principles.
Behavioural Flexibility.
Stress Management.
Results and Quality Orientation.
Teamwork and Cooperation.
Service Orientation. more

Main Purpose


Performing the tasks of transporting authorized goods and passengers in an MSF vehicle, ensuring its technical and safety conditions and respecting the country's traffic rules and MSF security rules, in order to provide a safe, smooth and efficient service.


Job Description


Checking daily, the technical conditions of the assigned vehicle (state of the tires, oil, fuel,... brakes, radio equipment, spare parts, etc.), performing weekly check according to the MSF Logbook, refilling it when necessary, and keeping it clean to ensure it can be driven in perfect conditions.
Carrying out a hand over if another uses the vehicle
Ensuring the security of passengers in the vehicle, driving carefully, observing speed limits and traffic rules in the country as well as MSF security rules, in order to avoid car accidents.
Ensuring all passengers have all necessary papers in order before travelling, and ensuring non-MSF staff sign disclaimers of responsibility before using the vehicle
Ensuring correct loading and unloading of the vehicle, submitting the documents to the receiver of the goods, checking the status of delivered goods, returning the duly completed documents to Logistics and ensuring that the goods have the necessary documents
Ensuring that all vehicle documents and the driver's driving license are valid and in the vehicle.
Informing the line manager of any incident involving the transportation of passengers and/or goods.
Knowing how to use all types of radios, codes, call numbers and radio alphabets by heart and
communicating with base according to MSF communications policy to inform the driver's position and any potential implications.
Knowing and respecting the security rules related to vehicle movements, specifically those related to customs, checkpoints and roadblocks. Ensuring all passengers know and respect the security rules
Comply with the project local security plan.
Communicate very clearly and report the departure and arrival on time and consider it as security procedure.
Not allow any non-MSF to be in the car unless permitted by the line manager and fill the discharge of liability form. No non-MSF items allowed to be in the car.
To attend the briefing before any movement and the debriefing after coming back from movement and tells his observation during the trip.
Ensure MSF identification is won by passengers and visible in the car.
Ensure the communication tools in the car are functioning before any movement.
Ensure the car movement sheet is signed by staff/passenger who used the car.
Follow the drivers’ rosters and be earlier in the workplace to Check the car, equipment, the first aid kit availability and ensure all is ok for the movement.
Report to the mechanic or the line manager any up normal issue with the car before movement.
Been responsible for the security water and food in the car during movement.
With advice from mechanic, to be aware of the service A, B, C for the vehicle.


Requirements 


Education Secondary education, Valid driving license. Good knowledge of local roads in Borno state
Experience • Essential 2 years minimum of previous driving experience
Desirable experience with specific vehicles that is 4x4 Landcruiser
Desirable Experience with MSF or other INGOs
Language English and Hausa, Spoken and Written
Competencies Commitment to MSF Principles, Behavioural Flexibility, Stress Management, Results and Quality
Orientation, Teamwork and Cooperation, Service Orientation.


Remuneration


As per MSF salary scale (National contract). more

Main Purpose


Carrying out surveillance and guarding activities in MSF facilities, according to MSF protocols and security rules, in order to ensure the safety and security of all mission's personnel and premises.


Job Description


Surveying the MSF premise's access and guides people to reception within authorized hours. Contacts administration team for authorizing people... access.
Watching MSF premises and property's perimeter fence through regular patrols. Remaining on duty until other watchman comes to do a handover, never leaving the post unattended.
Organizing traffic of vehicles within the premises and directs them in and out.
Checking that the doors and windows are locked, and lights are off when people leave premises.
Checking that security lights are working properly and informing line manager of any possible problems.
Keeping area within MSF premises clean and tidy (ex. empty dustbins, sweep paths, etc.)
Performing general maintenance activities of the garden (ex. cut grass, maintain flower beds, prune trees, if necessary, etc.).
Maintaining watchmen's torch and other lighting tools, returning used batteries and keeping the necessary supply of spare batteries. Maintaining communication equipment (radio) in working conditions and providing battery availability.
Supervising diesel/petrol tank levels and providing spare can(s) of fuel. Ensuring the correct functioning of generator and water pumps (starting, switching off, record sheet of operating hours and maintenance)
Ensuring correct use of extinguishers and be aware of their location:
Informing line manager of arrival of any materials before unloading and helping MSF staff carry heavy items, if necessary.
Operating the VHF and HF radios, in accordance with the MSF security protocols and rules, in order to ensure quality and confidential radio communications for the operational needs of the mission/projects.


Requirements


Ensure water in guest house, office & warehouse-pharma is available and report to the line manager when pumps are not functioning.
Record on the board in guest house the mobiles movement and update staff presence in guest house.
Register all visitors coming to guest house of office.
Stay awake all time while in duty and report any shooting or abnormal noises or movements.
Make sure the security lights are on at night time and off in the day time.
Help in loading and offloading materials brought to office or guest house, like water, furnature, cleaning materials and things that do not need porters.
Keep the time of the generators running recommended by the mechanic, and keep recording of generator starting time and stopping time.
Assist storekeeper in refueling the generators.
Know how to use all types of radios, codes, call numbers and radio alphabets by heart and communicate with the log supervisor in accordance with MSF's communication policy in order to inform about the position or other unusual activity.
Installing, operating and performing preventive maintenance checks on assigned equipment, checking that the equipment is working properly and immediately informing the line manager of any damage/loss/theft. Maintaining the equipment, communications room and premises in clean and tidy conditions. Maintaining and supervising HF VHF batteries status in good maintenance conditions.
Ensuring that messages are well copied/passed to all people concerned and records the messages on the radio log book. Responding to radio contacts and forwarding information via the right channel.
Monitoring and registering any movement, of people, vehicles, helicopters, airplanes and cargo, (departure, arrival, number of passengers, route taken, standard contact points) and informs line manager of any delays


Competencies:


Commitment to MSF Principles, Behavioural Flexibility, Stress Management, Results and Quality Orientation, Teamwork and Cooperation, Service Orientation. more

Rationale/Objective for Position

The Internal Communications Manager will be responsible for developing and executing comprehensive internal communication strategies to enhance staff engagement, align teams, and foster a culture of transparency and inclusivity. This role will manage multiple internal communication channels, ensuring that information is effectively shared across departments and... teams with diverse backgrounds and geographies.

Reporting to the Director of Communications and Fundraising, the post holder will work closely with the communications team and collaborate with all entities in MSF Eastern Africa.

Tasks & Responsibilities

Internal Communications Strategy: 


Develop and implement a comprehensive internal communications strategy aligned with the organization’s mission, vision, and goals. Tailor communications to meet the needs of diverse teams across different regions and departments.


Content Creation & Management: 


Oversee the creation of engaging, clear, and consistent content for a variety of internal channels, including intranet, emails, newsletters, town halls, and digital signage. Ensure content reflects the organization’s values and priorities while maintaining engagement.


Channel Management: 


Manage and optimise a variety of internal communications channels (including Teams, SharePoint, email, video conferencing, and other digital tools). Ensure each channel is used effectively to foster collaboration and information sharing across the organization.


Staff Engagement & Feedback: 


Develop initiatives to engage staff across all levels, promote two-way communication, and foster a culture of feedback. Regularly assess and report on employee engagement and communication effectiveness through surveys, focus groups, and feedback mechanisms.


Leadership Support: 


Collaborate with senior leadership and departmental heads to craft messaging and ensure alignment on organisational initiatives, key projects, and strategic objectives. Assist in preparing leadership for internal communications, including speeches, presentations, and messaging for all-staff meetings.


Crisis Communications: 


Support the organisation during times of crisis or critical issues, ensuring effective, empathetic, and timely communication to staff. Manage crisis communication plans and responses as needed.


Cross-Departmental Collaboration: 


Build strong relationships with colleagues across different teams, including HR, Operations and Advocacy, to ensure communication is consistent, relevant, and impactful.


Measurement & Reporting: 


Track and evaluate the effectiveness of internal communication campaigns and channels. Use analytics and feedback to continuously improve the organisation’s communication strategy.


Qualifications

Education:


Bachelor’s degree in communications, Public Relations, Journalism, or related field. A master’s degree is a plus.


Experience:


At least 5 years of experience in internal communications, preferably in a non-profit, humanitarian, or healthcare setting, with experience working in a multi-entity or international environment.


Skills:


Excellent written and verbal communication skills with the ability to convey complex information clearly and effectively.
Strong project management and organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment.
Expertise in using digital communication tools (, Microsoft Teams, SharePoint, etc.) and content management systems (intranet platforms, newsletters, etc.).
Ability to craft compelling, engaging content tailored to different audiences and communication needs.


Attributes:


Proactive, with the ability to work independently and as part of a team.
Empathetic and understanding of the diverse needs of staff working in varied locations and roles.
Solution-oriented with strong problem-solving skills.
High level of attention to detail and a passion for fostering a positive organizational culture.
strategic thinker.
skilled communicator.
proactive problem solver, with the ability to adapt to the unique needs of a large, multi-faceted organization. more

Rationale/Objective for Position

The Administration & Travel Assistant is responsible for ensuring effective and efficient support towards service delivery for administrative services relating to staff movement and transit management offered by the MSF EA Office. This position will be hierarchically and functionally accountable to the Administration and Travel Officer

Tasks &... Responsibilities

Office Administrative Support 


Process and follow up on all relevant documentation and support for Non-Kenyan staff regarding work permits, visas and any administrative support required. 
Update the non-Kenyan staff file in the HR management system with staff and their dependent legal status. 
In collaboration with the Admin & Travel Officer, ensure a proactive, effective communication and good collaborations with the Regional Protocol office (RPO). 


Travel and transit support


Ensure that all staff and visitors to the office are well informed and briefed on travel information and requirements, prior to and upon arrival.
Ensure that the briefing information is updated on travel and admin area for staff. 
Support with booking information for travel - through the EAS travel tool, or local external service providers and link with the MSF Sections and OC travel focal points for specific travel requirements. 
Support with administrative facilitation for medical evacuations in the country in terms of facilitation of local movement and communication material, accommodation requirements and bookings.
Participate in review of local accommodation and hotel requirements with the support of the Finance/facilities/Procurement to ensure specification of administrative needs are considered. 
Per-diem Calculation for MSF EA Visitors and sharing with Finance in good time for payment.
Consolidating and verification of Taxi bill with the correct budget code before submitting to Finance for payment on a monthly basis.
Support the Field HR in communication, administrative requirements for travel (vaccination/health checks/other in collaboration with the SHU unit) and contact with Field staff recruited and managed by the office. 
Promote and support the correct use of the documentation, tools and folders in the SharePoint platforms relating to travel information/policy.


Other Responsibilities


Promote and support the development of internal events fostering internal information cohesion and socialization, include team events.


Qualifications

Education


A Bachelor’s degree or Diploma in Human Resource, Administration, Travel, or an equivalent qualification from a recognized institution
Well versed in computerized accounting packages.
Fluency in English is required, and knowledge of French and a third language is an added advantage.


Experience


At least two (2) years' experience in a similar job, preferable in the non-profit making sector. 
Previous experience with MSF or other humanitarian NGOs is an added advantage.


Competencies 

Technical Competencies


Excellent IT skills


Behavioral/General Competencies


Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.
Commitment to MSF’s Principles 
Flexible with working hours.
Results and Quality Orientation 
Service Orientation 
Planning and Organizing 
Initiative and Innovation 
Teamwork and Cooperation more

Main Purpose

In close collaboration with the HoM and the Medical Department, defining and implementing the medical strategy of the mission. Being responsible for the planning and coordination of all medical activities and resources in the mission, according to MSF’s charter, policies, and ethical principles with consideration of international and national laws, in order to ensure the delivery... of quality medical care for patients and their communities as well as to improve the health condition and humanitarian living conditions of the target population.

Your Responsibilities


 Being responsible for defining, monitoring and updating the medical content of the MSF country policy,medical strategy, annual plan and budget, translating the identified health needs into a medical strategic vision and project objectives, priorities and resources needed in order to cover the medical and humanitarian needs of the population at risk, and ensuring that the objectives and goals set in the Mission’s annual plan, CPP and project plans are achieved.
Being overall responsible for the appropriateness and quality of medical interventions conducted by MSF projects and being expected to identify and work on removing barriers to better patient safety, effective medical care, and better patient-centred activities.
Continuously monitoring the medical and humanitarian needs in the Mission country through exploratory missions, the use of health information systems, monitoring and reviewing project proposals, determining necessary resources in order to cover medical and humanitarian needs of the population at risk
Being responsible for the supervision and monitoring of the medical technical aspects, humanitarian needs and in coordination with the Logistics Coordinator, the material aspects of the programmes through regular field visits, analysing difficulties during the implementation and reporting deviations as they appear, in order to proactively provide the necessary solutions and achieve operational results
In close collaboration with the HR Coordinator, participating in the planning, definition and sizing of the health-workforce in the mission and supervising the associated processes (recruitment, validation of medical staff, training/induction, evaluation, potential detection, development and communication). Coaching and directly supporting project coordinators and medical teams in the implementation of the medical activities.
Together with the HR Coordinator, defining, updating and implementing the Mission’s Health and Safety Policy Framework including medical insurance, social packages and repatriation policy. Ensuring the guarantee of the highest possible level of medical related security issues (mental and physical health and safety in the workplace) and monitoring the psychological status of all Mission’s staff, suggesting solutions to help improve mental health related issues
Being responsible for defining and sizing other resources (pharmacy and medical equipment management in collaboration with logistics) and timelines, procedures and protocols. Ensuring preparation of all medical orders in collaboration with the Logistics Department and the submission of all medical purchase requests to HQ. Being accountable for the proper management of the pharmacy in the Mission, including projects.
Providing reports on the mission’s evolution from the medical perspective, as required, and is responsible for the Medical Library of the Mission. Informing the medical field staff of all materials available, and keeping all medical documents updated in the database
Representing MSF before local medical authorities and keeping regular contact with other counterparts in the mission (NGOs, local organizations, donors, authorities) in order to broaden the medical-humanitarian situation analysis, strengthening the impact of the medical intervention and supporting advocacy actions to raise humanitarian awareness


Context Specific Responsibilities

Coordination


Update the mission's health policy, in particular by improving the specific information provided for volunteer staff.
Support the implementation and monitoring of operational research (OR) activities on the 2 projects. This includes defining the HR set-up at mission and project level for the implementation of the ORs.
Support the projects through regular meetings and discussions with governmental organisations that have an impact on project policies: NASCOP (STI-Hepatitis-Injectable PREP), vaccination, NTD, etc.
Ensure that collaboration and intersection medco meetings are revitalised and maintained, and that the thematic breakdown is defined in order to support advocacy initiatives.
Support the mission in defining needs and budgets for the annual plans, including the support in new project designs and its implementation.


Dagahaley


Close monitoring the correct management on staff health, with particular attention to monitoring absences for medical reasons.
Implement and monitor the maternal mortality reduction plan at project level
Contribute to improving the quality of care at project level: IPC, proper use of PSI, rehabilitation proposals for buildings (and construction).
Closely monitoring of the health context and development in Dadaab subcounty
Ensuring the operational study of insulin is up and running
Supporting the project, the HR and Ops in resolving the project's HR issues.
Close monitoring of the pharmacy and proper management of project stock in collaboration with the mission pharmacist.


Mombasa


Closely monitor the implementation of activities in the MATs relating to the Hepatitis activity.
Monitor the implementation and smooth running of activities at Drop In Centers level
Participate in the definition and implementation of the project's new activity plan for 2026.
Support and Monitor outbreak activities in the county (Mpox, cholera, measles, etc).
Monitor the implementation of Health Promotion digital activities at project level.


EPREP


Revising and updating the mission EPREP
Ensure and maintain active networking in MSF OCG intervention areas
Monitoring the emergency situation in the OCG intervention zone, particularly: Mpox, VHF, drought, nutrition, cholera, measles, with a focus on NTDs such as bilharziasis and leishmaniasis.
Maintain collaboration and regular contact with national players involved in emergency response: WHO, PHEOC, etc.


Your Profile

Mandatory


Medical or Paramedical degree (Minimum bachelor degree)
English C1
5 year’s experience as PMR, DMedCo or MedCo with MSF or with other NGO at equivalent positions
Experience in emergency response
Kenyan Resident


Asset


Local working language would be an asset
Essential computer literacy (Word, Excel, and Internet)
Experience in operational research
Specialization in tropical medicine
Degree in Public Health


Knowledge


Essential computer literacy (Word, Excel, and Internet)


Competencies


Strategic Vision
Leadership
People Management and Development
Service Orientation
Teamwork and Cooperation
Strong representation and networking capacities more

Main Purpose

Defining, designing, coordinating, supervising, analysing and communicating on the epidemiological and operational research activities ensuring the development of appropriate methodologies in line with Médecins Sans Frontières/Doctors Without Borders (MSF) standard tools and protocols. He/she contributes to the mission/project strategy regarding epidemiological, operational... research and medical activities.

Accountabilities


Defining, scheduling and organizing, in close collaboration with other medical team members, the annual epidemiological activity plan as well as its associated budget, in order to improve early detection of risk factors to better define treatment approaches and preventive practices. Leading the implementation of the protocols and epidemiological methodology, ensuring all related staff follows them in order to improve research efficiency.
Conceptualise, design, implement, analyse, report and communicate about all related epidemiology activities.
Supervising, according to annual plan, the epidemiological activities ensuring that contacts with community groups and authorities are aligned with the objectives of those activities. Reporting on the progress of data collection, on ongoing analysis of research or on any issue causing delay, in order to achieve epidemiological goals on time.
Defining in coordination with the MSF medical team on epidemiological activities that would contribute to the MSF social mission (e.g. Surveillance, surveys, research, advocacy…)
Participate and provide advise in strategical discussions with the mission coordination team.
Supervising the implementation of epidemiological activities (including for example data filing procedures), ensuring that all epidemiology software tools are properly used and are updated regularly, in order to ensure full data traceability and availability
Ensure that the outcomes/results of the epidemiological activities are analysed, contextualized and used for the MSF social mission
Planning and supervising, in close coordination with the HR department and the MSF vision, policies and values, the associated processes (job de-scription, recruitment, training, performance evaluation, development and internal/external communication) of the epidemiological staff in order to ensure both the sizing and the amount of knowledge required, to improve staff technical capabilities, contribution and commitment to MSF values.
Participating in operational monthly reports and organizing and/or assisting medical staff in preparing epidemiological reports related to health facilities and to researched areas
Ensuring and maintaining technical collaboration with the Epidemiology Advisors and Principal Investigators in the Medical Department (HQ).
Participating in workshops organised by the Medical Department (HQ) on topics related to the Epidemiology domain.
While the final responsibility of the quality and analysis/interpretation of the routine data should remain on the PMR/MedCo, the Epidemiology Activity Manager could provide feedback and should work together with PMR/MedCo to improve the quality or the analysis/interpretation of the routine data
Support Coordination, Mombasa, Dagahaley and Emergency Response
The Epidemiology Activity Manager will be based between Dagahaley (Garissa County) and Nairobi.
Identification of alerts and Investigation: Monitor in collaboration with the MedCo support the various epidemiological alerts for diseases with epidemic potential at the country level and participate in investigations, if necessary, at the national level and in the different counties as part of MSF OCG's activities in Kenya.
Outbreak investigation and surveillance: Ensure epidemiological surveillance at the country level and conduct epidemiological investigations in collaboration with MoH structures in accordance with MSF protocols and participate in the assessment of the risk of disease transmission and other health threats within the target population during outbreak interventions in MSF OCG projects and in other counties of the MSF OCG EPREP response or in intersection
Operational research and surveys (Morbidity and mortality surveys, Vaccination coverage surveys, Nutrition surveys, Seropreva-lence...): Support the project teams in operational research and submission of research protocols to relevant Ethics review committees (KEMRI, AMREF), National commission for science, technology and innovation (NACOSTI), MSF Ethics Review Board (MSF-ERB) and lead study implementation, analysis and scientific communication.
Exploratory/Action mission: Participate actively in the preparation and implementation of exploratory missions as well as in the drafting of the various reports with analysing public health data, including rapid assessments (including population estimates, mapping, qualitative rapid assessments, etc.)
Provide technical support to data encoder of the project: support and supervise data encoders and data managers in all aspects of field epidemiology.
Data Collection and Analysis: Support regular projects, emergency response and operational research by reviewing existing and study-related data collection tools and data systems in place and propose necessary strategies and tools for quality data control as well as tools for data collection and analysis.
Regional Health Indicator Monitoring and Horizon Scanning: Analyze the seasonality, trends, and future predictions of notifiable diseases of public health significance, including climate change that impacts health in the East African region. In collaboration with the Medical Coordinator/Deputy Medical Coordinator, integrate the anticipated scenarios into the OCG and the Intersectional Emergency Preparedness Plan.
The epidemiology activity manager should also assume the responsibilities of the Epidemiologist if required
Contribute to any statistical analysis and interpretation for the operations research of Dagahaley, Mombasa and upcoming research projects.
At Dagahaley project-level, support the preparation of study coordinators at project level, training of research staff, set up of research-related QA/QC (incl., data mapping, data and patients flow, data dictionaries, creation of databases in KoBo, etc.)


Requirements

Education 


Essential: Master’s Degree in Epidemiology, Public Health or equivalent with extensive training in statistics and epidemiology 
Desirable, medical or nursing related diploma. Specialization or training in tropical diseases.


Experience 


Essential: Medical or para-medial profile with extensive field experience of at least two (02) years in Médecins Sans Frontières/Doctors Without Borders (MSF) or another humanitarian NGO, including having worked in the context of health systems in a developing country
Essential: Experience in protocol writing and use of different quantitative study designs 
Essential: Working experience of at least two years in epidemiological activities related jobs
Essential: Experience on epidemiological data analysis


Languages 


Essential: English & Swahili, Somali desirable Knowledge


Knowledge


Essential: Essential computer literacy (word, excel, internet) 
Essential: Mastering in (at least) one statistical package (eg. R, Stata…)


Competencies 


People Management and Development L2 
Commitment to MSF Principles L2 
Behavioral Flexibility L3
Results and Quality Orientation L3 
Teamwork and Cooperation L3 more

Rationale/Objective for Position

The Digital Fundraising Specialist is responsible for developing and implementing innovative strategies to enhance digital engagement and fundraising efforts by the leading donor. The role is also responsible for leading strategies, using a broad spectrum of marketing channels to optimise return on investment and effectively leveraging digital engagement and... fundraising outcomes for MSF Eastern Africa.

This position will be hierarchically and functionally accountable to the Head of Fundraising. It will also collaborate closely with the Digital Manager and other MSF departments on digital marketing initiatives within the Communications Unit, as well as on any other identified activities or projects.

Tasks & Responsibilities

Strategy, Planning and Organising


In collaboration with Digital Manager and Head of Fundraising, develop, plan andimplement annual digital engagement and fundraising strategies, and evaluate set goals to support MSF donor acquisition.
Manage various digital engagement campaigns to ensure sustainability and optimal return on investment, with strong collaboration with fundraising and digital communication teams.
Promote and track the number of unique visitors to the MSF Fundraising landing pages in collaboration with the Digital Manager.
Develop the annual digital engagement plan and budget for approval in conjunction with broader fundraising acquisition and communication plans.
Set key performance indicators based on digital donation targets, with support from the Head of Fundraising and Donor Relationship Manager.
Design and implement strategies that ensure digital engagement programs are aligned with broader fundraising campaigns and communication objectives [strategic planning, set clear objectives, develop integrated campaigns, data analytics, content strategy, donor segmentation, regular review and adaptation, collaboration with fundraising and communication teams].
Using digital channels, promote regular giving to MSF EA’s non-financial supporters.


Digital Fundraising


Develop, plan, implement, and report on digital fundraising activities and campaigns across various digital channels, ensuring close collaboration and coherence with both the fundraising and communications teams.
Develop and manage digital fundraising activities to acquire new donors, including email marketing, digital campaigns, SEO/SEM, and content marketing.
Coordinate digital fundraising efforts in response to emergency campaigns in collaboration with the Communications Department to drive donations.
Implement and manage coherent donor or fundraising communications across digital channels, including planning, material development, and coordination with creative agencies in collaboration with Input team.
Ensure all digital campaign materials are of high quality, relevant, timely, and consistent with MSF EA branding and positioning.
Find and evaluate new digital fundraising opportunities through testing new ideas, creative thinking, and staying informed about new developments in digital marketing.


Budget Planning, Monitoring, and Reporting on Digital Fundraising

Activities.


Support budget planning, monitoring and reporting on digital fundraising activities to achieve sustainable return on investment.
Evaluate program effectiveness through income modelling and thorough testing, in collaboration with the Head of Fundraising.
Conduct regular analysis and generate reports on digital engagement metrics, ensuring that all activities and campaigns align with and achieve established targets.
Perform monthly and quarterly reforecasts, updating reforecasting and budget models as necessary.
Monitor performance of digital agencies and service providers, taking corrective action if required.
Conduct regular privacy and security reviews within digital engagement and marketing activities to ensure compliance with MSF's privacy and data retention protocols and policies.
 With support from the Digital Manager, regularly review all digital fundraising assets for brand and positioning consistency.
To facilitate effective collaboration with other teams, use common organisational project management and tracking systems to ensure overall project or task management, transparency, and efficiency.


Teamwork and Cooperation


Collaborate closely with the communications and fundraising teams, including the Digital & Media Manager, to support a unified approach to fundraising and communication initiatives, maximizing overall impact within the target audience.


Organisation and Compliance


Collaborate closely with the communications and fundraising teams, including the Digital & Media Manager, to support a unified approach to fundraising and communication initiatives, maximizing overall impact within the target audience.
Ensure good governance of MSF EA digital engagement programs through compliance with MSF policies, and contractual obligations.
Comply with data protection policy/guidelines and procedures as required.


Networking and Relationship Building.


Network and build relationships with the teams in MSF Eastern Africa, other MSF offices, and industry professionals, to enhance digital engagement and marketing efforts.
Foster strong relationships with relevant digital agencies to ensure successful collaboration and campaign execution.
Engage with online communities and influencers to amplify MSF EA’s digital presence and reach new audiences while working in close collaboration with the communications digital team.


Qualifications

Essential

Education


Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.


Experience


3-5 years of professional experience in digital media communications (both at astrategic and practical implementation level), and digital Marketing and Fundraising.
At least 3 years’ experience in developing, driving and evaluating customer/leads acquisition investment strategies that utilise a range of marketing channels to maximise ROI and encourage program diversity.
Demonstrated marketing skills, creativity, analysis and the ability to identify opportunities and implement innovative solutions.
Sound knowledge of Drupal website content management tools and other content management systems.
Demonstrated organisational skills, attention to detail and ability to maintain high level of supporter care standards.
Excellent interpersonal and negotiation skills.
High level oral and written communication and story-telling skills including the ability to communicate with diverse groups on complex issues and campaigns.
Passion for Humanitarian causes.
Strong work ethic: energy, initiative, vision, commitment, and high emotional intelligence.
Google Analytics (Intermediate to Expert).
Google Ads (Intermediate to Expert).
Meta Business Suite (Intermediate to Expert).
Emplifi (Intermediate to Expert).
Salesforce Marketing Cloud (Intermediate to Expert).
LinkedIn Campaign Manager (Intermediate to Expert).
Tik Tok (Intermediate to Expert).


Desirable.


Experience in production, editing and coordination of web-based content.
Substantial experience in managing digital channels.
Experience in digital fundraising.
Demonstrate the ability to work under pressure, managing multiple projects within tight deadlines.
Creativity, curiosity, demonstrable initiative.
Cross-cultural awareness and sensitivity.
Analytical thinking.
Service orientation.
Adhere and Commitment to the MSF principles and to our managerial values:
Respect, Transparency, Integrity, Accountability, Trust, and Empowerment.
Adhere to the MSF Behavioural Commitments.


Competencies


Commitment to MSF principles (L2 initially).
Initiative and Innovation (L3).
Result and Quality Orientation (L3).
Planning and Organising (L3).
Networking and Building Relationships (L3).
Teamwork and Cooperation (L3). more