Rationale/Objective for Position

The Internal Communications Manager will be responsible for developing and executing comprehensive internal communication strategies to enhance staff engagement, align teams, and foster a culture of transparency and inclusivity. This role will manage multiple internal communication channels, ensuring that information is effectively shared across departments and... teams with diverse backgrounds and geographies.

Reporting to the Director of Communications and Fundraising, the post holder will work closely with the communications team and collaborate with all entities in MSF Eastern Africa.

Tasks & Responsibilities

Internal Communications Strategy: 


Develop and implement a comprehensive internal communications strategy aligned with the organization’s mission, vision, and goals. Tailor communications to meet the needs of diverse teams across different regions and departments.


Content Creation & Management: 


Oversee the creation of engaging, clear, and consistent content for a variety of internal channels, including intranet, emails, newsletters, town halls, and digital signage. Ensure content reflects the organization’s values and priorities while maintaining engagement.


Channel Management: 


Manage and optimise a variety of internal communications channels (including Teams, SharePoint, email, video conferencing, and other digital tools). Ensure each channel is used effectively to foster collaboration and information sharing across the organization.


Staff Engagement & Feedback: 


Develop initiatives to engage staff across all levels, promote two-way communication, and foster a culture of feedback. Regularly assess and report on employee engagement and communication effectiveness through surveys, focus groups, and feedback mechanisms.


Leadership Support: 


Collaborate with senior leadership and departmental heads to craft messaging and ensure alignment on organisational initiatives, key projects, and strategic objectives. Assist in preparing leadership for internal communications, including speeches, presentations, and messaging for all-staff meetings.


Crisis Communications: 


Support the organisation during times of crisis or critical issues, ensuring effective, empathetic, and timely communication to staff. Manage crisis communication plans and responses as needed.


Cross-Departmental Collaboration: 


Build strong relationships with colleagues across different teams, including HR, Operations and Advocacy, to ensure communication is consistent, relevant, and impactful.


Measurement & Reporting: 


Track and evaluate the effectiveness of internal communication campaigns and channels. Use analytics and feedback to continuously improve the organisation’s communication strategy.


Qualifications

Education:


Bachelor’s degree in communications, Public Relations, Journalism, or related field. A master’s degree is a plus.


Experience:


At least 5 years of experience in internal communications, preferably in a non-profit, humanitarian, or healthcare setting, with experience working in a multi-entity or international environment.


Skills:


Excellent written and verbal communication skills with the ability to convey complex information clearly and effectively.
Strong project management and organizational skills with the ability to prioritize and meet deadlines in a fast-paced environment.
Expertise in using digital communication tools (, Microsoft Teams, SharePoint, etc.) and content management systems (intranet platforms, newsletters, etc.).
Ability to craft compelling, engaging content tailored to different audiences and communication needs.


Attributes:


Proactive, with the ability to work independently and as part of a team.
Empathetic and understanding of the diverse needs of staff working in varied locations and roles.
Solution-oriented with strong problem-solving skills.
High level of attention to detail and a passion for fostering a positive organizational culture.
strategic thinker.
skilled communicator.
proactive problem solver, with the ability to adapt to the unique needs of a large, multi-faceted organization. more

Rationale/Objective for Position

The Administration & Travel Assistant is responsible for ensuring effective and efficient support towards service delivery for administrative services relating to staff movement and transit management offered by the MSF EA Office. This position will be hierarchically and functionally accountable to the Administration and Travel Officer

Tasks &... Responsibilities

Office Administrative Support 


Process and follow up on all relevant documentation and support for Non-Kenyan staff regarding work permits, visas and any administrative support required. 
Update the non-Kenyan staff file in the HR management system with staff and their dependent legal status. 
In collaboration with the Admin & Travel Officer, ensure a proactive, effective communication and good collaborations with the Regional Protocol office (RPO). 


Travel and transit support


Ensure that all staff and visitors to the office are well informed and briefed on travel information and requirements, prior to and upon arrival.
Ensure that the briefing information is updated on travel and admin area for staff. 
Support with booking information for travel - through the EAS travel tool, or local external service providers and link with the MSF Sections and OC travel focal points for specific travel requirements. 
Support with administrative facilitation for medical evacuations in the country in terms of facilitation of local movement and communication material, accommodation requirements and bookings.
Participate in review of local accommodation and hotel requirements with the support of the Finance/facilities/Procurement to ensure specification of administrative needs are considered. 
Per-diem Calculation for MSF EA Visitors and sharing with Finance in good time for payment.
Consolidating and verification of Taxi bill with the correct budget code before submitting to Finance for payment on a monthly basis.
Support the Field HR in communication, administrative requirements for travel (vaccination/health checks/other in collaboration with the SHU unit) and contact with Field staff recruited and managed by the office. 
Promote and support the correct use of the documentation, tools and folders in the SharePoint platforms relating to travel information/policy.


Other Responsibilities


Promote and support the development of internal events fostering internal information cohesion and socialization, include team events.


Qualifications

Education


A Bachelor’s degree or Diploma in Human Resource, Administration, Travel, or an equivalent qualification from a recognized institution
Well versed in computerized accounting packages.
Fluency in English is required, and knowledge of French and a third language is an added advantage.


Experience


At least two (2) years' experience in a similar job, preferable in the non-profit making sector. 
Previous experience with MSF or other humanitarian NGOs is an added advantage.


Competencies 

Technical Competencies


Excellent IT skills


Behavioral/General Competencies


Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.
Commitment to MSF’s Principles 
Flexible with working hours.
Results and Quality Orientation 
Service Orientation 
Planning and Organizing 
Initiative and Innovation 
Teamwork and Cooperation more

Main Purpose

In close collaboration with the HoM and the Medical Department, defining and implementing the medical strategy of the mission. Being responsible for the planning and coordination of all medical activities and resources in the mission, according to MSF’s charter, policies, and ethical principles with consideration of international and national laws, in order to ensure the delivery... of quality medical care for patients and their communities as well as to improve the health condition and humanitarian living conditions of the target population.

Your Responsibilities


 Being responsible for defining, monitoring and updating the medical content of the MSF country policy,medical strategy, annual plan and budget, translating the identified health needs into a medical strategic vision and project objectives, priorities and resources needed in order to cover the medical and humanitarian needs of the population at risk, and ensuring that the objectives and goals set in the Mission’s annual plan, CPP and project plans are achieved.
Being overall responsible for the appropriateness and quality of medical interventions conducted by MSF projects and being expected to identify and work on removing barriers to better patient safety, effective medical care, and better patient-centred activities.
Continuously monitoring the medical and humanitarian needs in the Mission country through exploratory missions, the use of health information systems, monitoring and reviewing project proposals, determining necessary resources in order to cover medical and humanitarian needs of the population at risk
Being responsible for the supervision and monitoring of the medical technical aspects, humanitarian needs and in coordination with the Logistics Coordinator, the material aspects of the programmes through regular field visits, analysing difficulties during the implementation and reporting deviations as they appear, in order to proactively provide the necessary solutions and achieve operational results
In close collaboration with the HR Coordinator, participating in the planning, definition and sizing of the health-workforce in the mission and supervising the associated processes (recruitment, validation of medical staff, training/induction, evaluation, potential detection, development and communication). Coaching and directly supporting project coordinators and medical teams in the implementation of the medical activities.
Together with the HR Coordinator, defining, updating and implementing the Mission’s Health and Safety Policy Framework including medical insurance, social packages and repatriation policy. Ensuring the guarantee of the highest possible level of medical related security issues (mental and physical health and safety in the workplace) and monitoring the psychological status of all Mission’s staff, suggesting solutions to help improve mental health related issues
Being responsible for defining and sizing other resources (pharmacy and medical equipment management in collaboration with logistics) and timelines, procedures and protocols. Ensuring preparation of all medical orders in collaboration with the Logistics Department and the submission of all medical purchase requests to HQ. Being accountable for the proper management of the pharmacy in the Mission, including projects.
Providing reports on the mission’s evolution from the medical perspective, as required, and is responsible for the Medical Library of the Mission. Informing the medical field staff of all materials available, and keeping all medical documents updated in the database
Representing MSF before local medical authorities and keeping regular contact with other counterparts in the mission (NGOs, local organizations, donors, authorities) in order to broaden the medical-humanitarian situation analysis, strengthening the impact of the medical intervention and supporting advocacy actions to raise humanitarian awareness


Context Specific Responsibilities

Coordination


Update the mission's health policy, in particular by improving the specific information provided for volunteer staff.
Support the implementation and monitoring of operational research (OR) activities on the 2 projects. This includes defining the HR set-up at mission and project level for the implementation of the ORs.
Support the projects through regular meetings and discussions with governmental organisations that have an impact on project policies: NASCOP (STI-Hepatitis-Injectable PREP), vaccination, NTD, etc.
Ensure that collaboration and intersection medco meetings are revitalised and maintained, and that the thematic breakdown is defined in order to support advocacy initiatives.
Support the mission in defining needs and budgets for the annual plans, including the support in new project designs and its implementation.


Dagahaley


Close monitoring the correct management on staff health, with particular attention to monitoring absences for medical reasons.
Implement and monitor the maternal mortality reduction plan at project level
Contribute to improving the quality of care at project level: IPC, proper use of PSI, rehabilitation proposals for buildings (and construction).
Closely monitoring of the health context and development in Dadaab subcounty
Ensuring the operational study of insulin is up and running
Supporting the project, the HR and Ops in resolving the project's HR issues.
Close monitoring of the pharmacy and proper management of project stock in collaboration with the mission pharmacist.


Mombasa


Closely monitor the implementation of activities in the MATs relating to the Hepatitis activity.
Monitor the implementation and smooth running of activities at Drop In Centers level
Participate in the definition and implementation of the project's new activity plan for 2026.
Support and Monitor outbreak activities in the county (Mpox, cholera, measles, etc).
Monitor the implementation of Health Promotion digital activities at project level.


EPREP


Revising and updating the mission EPREP
Ensure and maintain active networking in MSF OCG intervention areas
Monitoring the emergency situation in the OCG intervention zone, particularly: Mpox, VHF, drought, nutrition, cholera, measles, with a focus on NTDs such as bilharziasis and leishmaniasis.
Maintain collaboration and regular contact with national players involved in emergency response: WHO, PHEOC, etc.


Your Profile

Mandatory


Medical or Paramedical degree (Minimum bachelor degree)
English C1
5 year’s experience as PMR, DMedCo or MedCo with MSF or with other NGO at equivalent positions
Experience in emergency response
Kenyan Resident


Asset


Local working language would be an asset
Essential computer literacy (Word, Excel, and Internet)
Experience in operational research
Specialization in tropical medicine
Degree in Public Health


Knowledge


Essential computer literacy (Word, Excel, and Internet)


Competencies


Strategic Vision
Leadership
People Management and Development
Service Orientation
Teamwork and Cooperation
Strong representation and networking capacities more

Main Purpose

Defining, designing, coordinating, supervising, analysing and communicating on the epidemiological and operational research activities ensuring the development of appropriate methodologies in line with Médecins Sans Frontières/Doctors Without Borders (MSF) standard tools and protocols. He/she contributes to the mission/project strategy regarding epidemiological, operational... research and medical activities.

Accountabilities


Defining, scheduling and organizing, in close collaboration with other medical team members, the annual epidemiological activity plan as well as its associated budget, in order to improve early detection of risk factors to better define treatment approaches and preventive practices. Leading the implementation of the protocols and epidemiological methodology, ensuring all related staff follows them in order to improve research efficiency.
Conceptualise, design, implement, analyse, report and communicate about all related epidemiology activities.
Supervising, according to annual plan, the epidemiological activities ensuring that contacts with community groups and authorities are aligned with the objectives of those activities. Reporting on the progress of data collection, on ongoing analysis of research or on any issue causing delay, in order to achieve epidemiological goals on time.
Defining in coordination with the MSF medical team on epidemiological activities that would contribute to the MSF social mission (e.g. Surveillance, surveys, research, advocacy…)
Participate and provide advise in strategical discussions with the mission coordination team.
Supervising the implementation of epidemiological activities (including for example data filing procedures), ensuring that all epidemiology software tools are properly used and are updated regularly, in order to ensure full data traceability and availability
Ensure that the outcomes/results of the epidemiological activities are analysed, contextualized and used for the MSF social mission
Planning and supervising, in close coordination with the HR department and the MSF vision, policies and values, the associated processes (job de-scription, recruitment, training, performance evaluation, development and internal/external communication) of the epidemiological staff in order to ensure both the sizing and the amount of knowledge required, to improve staff technical capabilities, contribution and commitment to MSF values.
Participating in operational monthly reports and organizing and/or assisting medical staff in preparing epidemiological reports related to health facilities and to researched areas
Ensuring and maintaining technical collaboration with the Epidemiology Advisors and Principal Investigators in the Medical Department (HQ).
Participating in workshops organised by the Medical Department (HQ) on topics related to the Epidemiology domain.
While the final responsibility of the quality and analysis/interpretation of the routine data should remain on the PMR/MedCo, the Epidemiology Activity Manager could provide feedback and should work together with PMR/MedCo to improve the quality or the analysis/interpretation of the routine data
Support Coordination, Mombasa, Dagahaley and Emergency Response
The Epidemiology Activity Manager will be based between Dagahaley (Garissa County) and Nairobi.
Identification of alerts and Investigation: Monitor in collaboration with the MedCo support the various epidemiological alerts for diseases with epidemic potential at the country level and participate in investigations, if necessary, at the national level and in the different counties as part of MSF OCG's activities in Kenya.
Outbreak investigation and surveillance: Ensure epidemiological surveillance at the country level and conduct epidemiological investigations in collaboration with MoH structures in accordance with MSF protocols and participate in the assessment of the risk of disease transmission and other health threats within the target population during outbreak interventions in MSF OCG projects and in other counties of the MSF OCG EPREP response or in intersection
Operational research and surveys (Morbidity and mortality surveys, Vaccination coverage surveys, Nutrition surveys, Seropreva-lence...): Support the project teams in operational research and submission of research protocols to relevant Ethics review committees (KEMRI, AMREF), National commission for science, technology and innovation (NACOSTI), MSF Ethics Review Board (MSF-ERB) and lead study implementation, analysis and scientific communication.
Exploratory/Action mission: Participate actively in the preparation and implementation of exploratory missions as well as in the drafting of the various reports with analysing public health data, including rapid assessments (including population estimates, mapping, qualitative rapid assessments, etc.)
Provide technical support to data encoder of the project: support and supervise data encoders and data managers in all aspects of field epidemiology.
Data Collection and Analysis: Support regular projects, emergency response and operational research by reviewing existing and study-related data collection tools and data systems in place and propose necessary strategies and tools for quality data control as well as tools for data collection and analysis.
Regional Health Indicator Monitoring and Horizon Scanning: Analyze the seasonality, trends, and future predictions of notifiable diseases of public health significance, including climate change that impacts health in the East African region. In collaboration with the Medical Coordinator/Deputy Medical Coordinator, integrate the anticipated scenarios into the OCG and the Intersectional Emergency Preparedness Plan.
The epidemiology activity manager should also assume the responsibilities of the Epidemiologist if required
Contribute to any statistical analysis and interpretation for the operations research of Dagahaley, Mombasa and upcoming research projects.
At Dagahaley project-level, support the preparation of study coordinators at project level, training of research staff, set up of research-related QA/QC (incl., data mapping, data and patients flow, data dictionaries, creation of databases in KoBo, etc.)


Requirements

Education 


Essential: Master’s Degree in Epidemiology, Public Health or equivalent with extensive training in statistics and epidemiology 
Desirable, medical or nursing related diploma. Specialization or training in tropical diseases.


Experience 


Essential: Medical or para-medial profile with extensive field experience of at least two (02) years in Médecins Sans Frontières/Doctors Without Borders (MSF) or another humanitarian NGO, including having worked in the context of health systems in a developing country
Essential: Experience in protocol writing and use of different quantitative study designs 
Essential: Working experience of at least two years in epidemiological activities related jobs
Essential: Experience on epidemiological data analysis


Languages 


Essential: English & Swahili, Somali desirable Knowledge


Knowledge


Essential: Essential computer literacy (word, excel, internet) 
Essential: Mastering in (at least) one statistical package (eg. R, Stata…)


Competencies 


People Management and Development L2 
Commitment to MSF Principles L2 
Behavioral Flexibility L3
Results and Quality Orientation L3 
Teamwork and Cooperation L3 more

Rationale/Objective for Position

The Digital Fundraising Specialist is responsible for developing and implementing innovative strategies to enhance digital engagement and fundraising efforts by the leading donor. The role is also responsible for leading strategies, using a broad spectrum of marketing channels to optimise return on investment and effectively leveraging digital engagement and... fundraising outcomes for MSF Eastern Africa.

This position will be hierarchically and functionally accountable to the Head of Fundraising. It will also collaborate closely with the Digital Manager and other MSF departments on digital marketing initiatives within the Communications Unit, as well as on any other identified activities or projects.

Tasks & Responsibilities

Strategy, Planning and Organising


In collaboration with Digital Manager and Head of Fundraising, develop, plan andimplement annual digital engagement and fundraising strategies, and evaluate set goals to support MSF donor acquisition.
Manage various digital engagement campaigns to ensure sustainability and optimal return on investment, with strong collaboration with fundraising and digital communication teams.
Promote and track the number of unique visitors to the MSF Fundraising landing pages in collaboration with the Digital Manager.
Develop the annual digital engagement plan and budget for approval in conjunction with broader fundraising acquisition and communication plans.
Set key performance indicators based on digital donation targets, with support from the Head of Fundraising and Donor Relationship Manager.
Design and implement strategies that ensure digital engagement programs are aligned with broader fundraising campaigns and communication objectives [strategic planning, set clear objectives, develop integrated campaigns, data analytics, content strategy, donor segmentation, regular review and adaptation, collaboration with fundraising and communication teams].
Using digital channels, promote regular giving to MSF EA’s non-financial supporters.


Digital Fundraising


Develop, plan, implement, and report on digital fundraising activities and campaigns across various digital channels, ensuring close collaboration and coherence with both the fundraising and communications teams.
Develop and manage digital fundraising activities to acquire new donors, including email marketing, digital campaigns, SEO/SEM, and content marketing.
Coordinate digital fundraising efforts in response to emergency campaigns in collaboration with the Communications Department to drive donations.
Implement and manage coherent donor or fundraising communications across digital channels, including planning, material development, and coordination with creative agencies in collaboration with Input team.
Ensure all digital campaign materials are of high quality, relevant, timely, and consistent with MSF EA branding and positioning.
Find and evaluate new digital fundraising opportunities through testing new ideas, creative thinking, and staying informed about new developments in digital marketing.


Budget Planning, Monitoring, and Reporting on Digital Fundraising

Activities.


Support budget planning, monitoring and reporting on digital fundraising activities to achieve sustainable return on investment.
Evaluate program effectiveness through income modelling and thorough testing, in collaboration with the Head of Fundraising.
Conduct regular analysis and generate reports on digital engagement metrics, ensuring that all activities and campaigns align with and achieve established targets.
Perform monthly and quarterly reforecasts, updating reforecasting and budget models as necessary.
Monitor performance of digital agencies and service providers, taking corrective action if required.
Conduct regular privacy and security reviews within digital engagement and marketing activities to ensure compliance with MSF's privacy and data retention protocols and policies.
 With support from the Digital Manager, regularly review all digital fundraising assets for brand and positioning consistency.
To facilitate effective collaboration with other teams, use common organisational project management and tracking systems to ensure overall project or task management, transparency, and efficiency.


Teamwork and Cooperation


Collaborate closely with the communications and fundraising teams, including the Digital & Media Manager, to support a unified approach to fundraising and communication initiatives, maximizing overall impact within the target audience.


Organisation and Compliance


Collaborate closely with the communications and fundraising teams, including the Digital & Media Manager, to support a unified approach to fundraising and communication initiatives, maximizing overall impact within the target audience.
Ensure good governance of MSF EA digital engagement programs through compliance with MSF policies, and contractual obligations.
Comply with data protection policy/guidelines and procedures as required.


Networking and Relationship Building.


Network and build relationships with the teams in MSF Eastern Africa, other MSF offices, and industry professionals, to enhance digital engagement and marketing efforts.
Foster strong relationships with relevant digital agencies to ensure successful collaboration and campaign execution.
Engage with online communities and influencers to amplify MSF EA’s digital presence and reach new audiences while working in close collaboration with the communications digital team.


Qualifications

Essential

Education


Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.


Experience


3-5 years of professional experience in digital media communications (both at astrategic and practical implementation level), and digital Marketing and Fundraising.
At least 3 years’ experience in developing, driving and evaluating customer/leads acquisition investment strategies that utilise a range of marketing channels to maximise ROI and encourage program diversity.
Demonstrated marketing skills, creativity, analysis and the ability to identify opportunities and implement innovative solutions.
Sound knowledge of Drupal website content management tools and other content management systems.
Demonstrated organisational skills, attention to detail and ability to maintain high level of supporter care standards.
Excellent interpersonal and negotiation skills.
High level oral and written communication and story-telling skills including the ability to communicate with diverse groups on complex issues and campaigns.
Passion for Humanitarian causes.
Strong work ethic: energy, initiative, vision, commitment, and high emotional intelligence.
Google Analytics (Intermediate to Expert).
Google Ads (Intermediate to Expert).
Meta Business Suite (Intermediate to Expert).
Emplifi (Intermediate to Expert).
Salesforce Marketing Cloud (Intermediate to Expert).
LinkedIn Campaign Manager (Intermediate to Expert).
Tik Tok (Intermediate to Expert).


Desirable.


Experience in production, editing and coordination of web-based content.
Substantial experience in managing digital channels.
Experience in digital fundraising.
Demonstrate the ability to work under pressure, managing multiple projects within tight deadlines.
Creativity, curiosity, demonstrable initiative.
Cross-cultural awareness and sensitivity.
Analytical thinking.
Service orientation.
Adhere and Commitment to the MSF principles and to our managerial values:
Respect, Transparency, Integrity, Accountability, Trust, and Empowerment.
Adhere to the MSF Behavioural Commitments.


Competencies


Commitment to MSF principles (L2 initially).
Initiative and Innovation (L3).
Result and Quality Orientation (L3).
Planning and Organising (L3).
Networking and Building Relationships (L3).
Teamwork and Cooperation (L3). more

Rationale/Objective for Position


The Medical Data Science Advisor is responsible for leading operational research and reflection, and develop strategies on data acquisitions, analysis, visualization and reporting in MSF EA public health unit. The incumbent will also lead investigations,healthcare research, reflections on healthcare delivery, scanning and monitoring public health emergencies... and networking with partner organizations and contribute in internal and regional external platforms.


This position will be hierarchically and functionally accountable to the Senior Health Advisor.

Tasks & Responsibilities

Strategic Responsibilities


Develop MSF EA operational research framework
Contribute to MSF EA Public health strategy
Develop and recommend strategies to control and prevent disease spread,including vaccination campaigns, public health advisories, and community education.


Technical and Operational Responsibilities

Research and Development


Lead and coordinate operational research projects
Contribute to research projects led by other entities aimed at advancing medical knowledge and improving healthcare practices through data-driven insights.
Participate in conducting research to improve understanding of diseases,their transmission, and effective public health interventions.


Predictive Modeling


Lead the development of models to predict disease outbreaks, patient outcomes, or the effectiveness of treatments, which helps in proactive healthcare management.


Collaboration


Provide actionable insights in humanitarian medical field by working closely with healthcare professionals, researchers, and IT specialists within MSF and external academic institutions to understand their data needs.
Coordinate responses to health threats and implement public health initiatives in collaboration with health departments, government agencies,and other stakeholders based on specific requests to MSF.
Collaborate with MSF field teams for gathering data through surveys,interviews, and laboratory tests.
Support MSF teams to analyze this data to identify trends, risk factors, and potential interventions.


Data Acquisition, Management and Analysis


Develop systems that avail data and information to MSF operations and external regional and mission specific platforms.
Define and ensure application of relevant statistical methods and machine learning algorithms to analyze large datasets to identify trends, patterns, and insights that can inform clinical decisions and improve patient outcomes.
Collaborate with anthropology and other units to provide a comprehensive analysis.


Surveillance, Visualization and Reporting


Create visual representations of data findings to communicate results effectively to MSF operations, health advisors, medical representatives, and policymakers.
Monitor disease patterns and trends over time to detect potential outbreaks early.
Share findings to MSF health advisors, public health officials, and operation managers in order to inform decision-making and promote awareness.


Outbreak Investigation


Enable response to disease outbreaks by identifying the source, mode of transmission, and affected populations.


Training and Education


Provide training to healthcare workers and community members on disease prevention, surveillance methods, and outbreak response.


Ethics and Compliance


Ensure compliance to MSF ethical standards, regulatory compliance, funding and resource allocation, collaboration and partnership, Data management and Data sharing protocols, biological materials/specimen collection and sharing protocols, use of technology, capacity building, evaluation and impact assessment, equity and inclusivity in research.


Other Responsibilities


Perform any other tasks assigned by the Senior Health Advisor.
Integrate EDI & Safeguarding aspects in area of work responsibility, including policies and practices.
Recognize, respond, and document any form of abuse or inappropriate behavior and alert the safeguarding unit of any suspected potential abuse.
Proactively participate in the individual performance management processincluding objective setting, performance monitoring and performance evaluation


Qualifications

Education


A Master’s degree in Medical Data Science, Business Intelligence,
Epidemiology or an equivalent qualification from a recognized institution.
A PhD in Medical Data Science, Business Intelligence, Epidemiology or anequivalent qualification from a recognized institution will be an added advantage.
Knowledge of programming and analysis tools like Python, R, or SQL, Power Bi, Stata
Domain knowledge in Public Health (e.g., Epidemiology)
Knowledge of the East Africa region context and health systems is a considerable plus.


Experience


At least five (5) years of experience in field medical-humanitarian projects,with at least two (2) years of experience in data management and manipulations.
Previous experience with MSF or other humanitarian organizations is an added advantage.


Competencies

Technical Competencies


Statistical data analysis and modeling
Programming skills (Python, R, or SQL)
Data Management and Manipulations
Domain knowledge in Public Health (e.g., Epidemiology)
Data visualization
Medical Research methodology


Behavioral/General Competencies


Understanding ethical considerations
Strong interpersonal communication skills
Collaborative
Learning and adaptability to changing contexts
Commitment to MSF’s Principles
Strong analytical and problem-solving skills
Ability to work independently and with minimal supervision
Cross-cultural Awareness
Strategic Vision
Results and Quality Orientation
Service Orientation more

Scope of Responsibilities and Accountabilities


The main purpose of the job holder is to carry out the assessments and ensure the implementation, day-to-day management and control of the technical part of projects in the energy (and HVAC if relevant) domain, in accordance with MSF protocols, standards and procedures in order to ensure the optimal functioning of the project and the... infrastructures and efficient use of systems and equipment.
In collaboration with his/her managers, provide support and guidance to the field staff in order to ensure that all electrical (and HVAC if relevant) installations comply with MSF standards, protocols and procedures, and the preventive and corrective maintenance is done accordingly.
Carry out evaluations, feasibility and detailed studies of the project to present hierarchical superiors different possible solutions to the difficulties encountered in his/her area of specialization, namely the installation, construction and commissioning of electrical (and HVAC if relevant) installations. In direct contact with staff, identify project needs and manage responses of requests by establishing priorities.
Provide support to the teams in the field in the energy (and HVAC if relevant) domain and assist in the training of project technicians to make them autonomous for preventive maintenance, basic troubleshooting and small jobs. Ensuring that technicians are able to implement safely procedure for themselves and users.
Guides and supports the field teams to define and implement preventive and corrective maintenance procedures
Raises the awareness on energy use for all staff and advices on strategies to improve energy efficiency of the site.
Provide training for technicians on appropriate use and maintenance of existing and new installations.
Act as an itinerant support of the mission implementing proposed solutions when needed and provide managers with duly documented technical advice.
If necessary, defines procedures and / or protocols for the proper functioning of the electrical (and HVAC if relevant) installations in the field.
Performs regular inspections of the interventions and condition of the electrical (and HVAC if relevant) installations.
Participates in the evaluation of local actors and ensures the quality of services and supplies.
Checks and advises on international orders for consumables and replacement equipment.
Ensures the management of stocks and equipment in his/her specialty area at mission level
Ensures that all design, operating and maintenance documentation is up to date (report, asset management tool, diagrams and layouts, consumption reports, power assessments, cooling and heating need assessments).
Ensure that the right equipment and electrical tools are in place and correctly used.
Identifying, defining and implementing solutions and strategies that reduce the environmental footprint of the electrical installations (and HVAC if relevant) in the mission/projects. These strategies enclose not only technical solutions but also how the electrical installations are used, maintained and managed. The main objective of reducing the environmental footprint entails energy efficiency, reducing the carbon dioxide emissions, a proper waste management and the use of sustainable and adapted solutions according to the context.


Some Main Objectives:


Energy and HVAC asset registration and inventory on MSF APR (TMS).
Improve project and mission, Energy and HVAC base on MSF Basics.
Contribute in MSF CSP and SOP implementation and update.
Follow MSF Solar Installation Monthly Consumption and suggest.
Following relevant visit recommendations.
Proper use of MSF dedicated Tools and platform for saving, sharing internal documents and information.


Requirements

Education: 


Degree in Energy or Related Course (or equivalent degree).


Experience: 


Previous experience of at least two years in logistics and/or related relevant positions, in MSF or other NGOs.
MSF or INGO experience is an asset.


Languages:


English. (Knowledge of Hausa is an asset).


Knowledge:


Proficiency in Microsoft Word and Excel. AutoCAD Knowledge is desirable.


Competencies:


People Management and Development.
Commitment to MSF Principles.
Behavioural Flexibility.
Results and Quality Orientation.
Teamwork and Cooperation.
Stress Management.


Preferred Requirements:


Some experience in renewable energies, especially photovoltaic installations.
Some electrical backup experience (inverter-charger, UPS, etc…).
HVAC knowledge.
Notions about diesel generators. more

Main Duties and Responsibilities


Planning and organizing all nursing related activities (IPD, OPD, maternity, nutrition, etc.) and participating in the definition of annual planning and update of its associated budget in order to efficiently maintain the continuity of the standard quality healthcare. When needed, being responsible for scheduling duty rosters, shifts and on call of nursing... staff.
Coordinating and supervising the implementation of the legal therapeutic protocols, procedures and standards, depending on project objectives (PPTCT, PEP, VCT, IEC, SGBV, MH services, etc.) and providing technical support when needed, to ensure the quality of the nursing care, confidentiality and information traceability, patient surveillance, and the application of the therapeutic and sterilization rules by the health care personnel.
Supervising the nutritional activities in order to ensure that therapeutic food is provided regularly and that it complies with quality and quantity standards
Ensuring all administrative procedures and documents (individual patient’s card and registration book, discharge paper, transfer paper, etc.) and existing data management tools are used correctly
According to MSF protocols and in collaboration with the Pharmacist and Medco, supervising the distribution (according to medical prescriptions) and pharmacy activity, preparing new orders when required, supervising expiration terms and consumption patterns, in order to ensure that pharmacy stock levels are permanently updated and above minimum safety point.
In coordination with the project biomedical service supervising the appropriate use of medical devices and anticipating and communicating future needs.
In close coordination with the Logistics Manager, supervising laboratory outputs related to nursing activities (blood test) to ensure samples are collected correctly and results are provided on time.
In close coordination with the HR department, planning and supervising the associated processes (recruitment, training, evaluation, development and communication) of the nursing staff of the project in order to improve staff capabilities and ensure both the sizing and the amount of knowledge required. Training nursing staff on PTE.
Reporting to the line manager on any relevant information linked to nursing activities and participating in monthly reports


MSF Section / Context Specific Accountabilities


Plan, organizing and follow up the implementation of all nursing related activities in the main interventions of the project, namely nutrition (ATFC, Tom-brown) and ICCM targeting Malaria, Diarrhoea, Simple pneumonia, MUAC screening and vaccination.
Participate to the definition of the project nursing activities, their planning and associated budget for upcoming years.
Elaborate periodic (weekly, monthly or quarterly) duty rosters for the nurses and nut assistants, organize their shifts and follow up their leave in a way that keep them motivated and have a calibrated manpower tailored with the outreach nursing care workload.
Coordinate and ensure the availability, implementation of the guidelines and protocols (e.g: ATFC and nursing care guidelines, IPC protocols), procedures, standards, in a way that aligns with the project objectives.
Regularly supervise and Provide technical support to nurses, nut assistants, and other staff under her/his responsibility, to ensure the quality of the nursing care, confidentiality and information traceability, patient surveillance, and the application of the therapeutic and sterilization rules by the health care personnel.
Ensuring all administrative procedures and documents (individual patient’s card and registration book, discharge paper, transfer paper, etc.) and existing data management tools are available and used correctly.
According to MSF protocols and in collaboration with the Pharmacist and PMR, supervise the distribution (according to medical prescriptions) of PPN, and other medical items in the ATFCs, ICCMs sites and all other facilities operated by MSF in the communities or at the PHCs. Prepare new orders when required, supervising expiration terms and consumption patterns, in order to ensure that pharmacy stock levels are permanently updated and above minimum safety point.
In coordination with the project or mission biomedical services, supervise the appropriate use of medical devices, their user maintenance, anticipate and communicate future needs.
Collaborate closely with other Managers NAM ITFC, EH-M, IPC-M, MHAM to ensure proactivity and smooth communication for proper continuity of care to patients, maintaining optimal IPC and Hygiene condition in MSF supported health facilities.
In close coordination with the Logistic department, nursing and medical activity Managers at the ITFC, organize and execute patient’s referral without any delay.
In close coordination with the HR department, plan and supervise the associated processes (recruitment, training, evaluation, development and communication) of the nursing staff of the project in order to improve staff capabilities and ensure both the sizing and the amount of knowledge required. Training nursing staff on PTE.
Maintain a close collaboration with the Ministry of health and engage the communities for their active participation to the project efforts through incentive staff and volunteers and information sharing.
Reporting to the line manager on any relevant information linked to nursing activities and participating in monthly reports.
Be flexible to carry out other duties not listed in the current JD but are essential for the fulfillment of the project objectives.


Minimum Required Skills and Qualifications


Education: Essential Nursing Diploma for general or specialized health services (Bachelor’s in Science of Nursing Desirable); Specialization or training in tropical medicine would be an asset
Experience: Essential working experience of at least two years in nursing activities related jobs. Desirable working experience in MSF or other NGO’s in developing countries.
Languages: English essential. Local language (Hausa) desirable.
Knowledge: Computer literacy (Microsoft Word, Excel, Power Point, Outlook)


Competencies:


Results and Quality Orientation
Teamwork and Cooperation
Behavioral Flexibility
Commitment to MSF Participles
Stress Management more

Coordinating and applying Support Unit Kampala’s (SUKA) staff health policy and activities for Locally Hired Staff (LHS), International Mobile Staff (IMS) and training participants. Participating in the evaluation of hospital structures that can serve as reference structures for national and international staff. Participating in the medical monitoring of MS personnel and overseeing all medical... expenses associated with various consultations and hospitalizations in collaboration with the line manager and organising health prevention talks.

Implement and monitor the staff health policy in collaboration with MSF
France and the support of the Staff Health Unit (SHU).
Facilitate access to medical follow up of Locally Hired Staff (LHS),
International Medical Staff (IMS) and dependants (assessment, treatment, improvement, vaccination, etc.)
Organize and coordinate staff health promotion and education events and trainings
Operational Safety & Health
First aid
Vaccination campaigns,
Mental health awareness
Infection Prevention and Safety Measures in the workspace etc.
Monitor and assess the health insurance service provider, make quarterly staff health utilization report.
Proper follow up of MS staff with Chronic conditions.
Participate in the evaluation of hospital structures that can serve as reference structures for LHS and IMS as well as for training participants.
Ensure medical briefing and follow up on all SUKA new staff, visitors and training participants.
Surveillance of the overall medical expenses of the LHS in collaboration with the Medical coordinator. Give feedback to the LHS when these threaten to become excessive. Oversee all extraordinary medical expenses (not covered by insurance) in collaboration with the Medco, SHU, HR and finance.
Organize the administrative support around IMS’ medical care, as well as the inventory of individual medical information (reports, ongoing treatments) and documentation.
Ensure that the IMS and dependents health records are filled and sent to the SHU.
Coordinate with the Head of Mission and Medical coordinator in case of medical emergencies.
Facilitate admission to a suitable medical structure for emergencies during trainings.
Follow up with the pharmacist to ensure that first aid kits and emergency boxes are up-to-date in all SUKA cars and premises.
Ensure staff files/database is confidential and updated in regard to vaccination, sick leaves, etc.
Follow up on SUKA staff sick leave according to the staff Health policy.
Support staff travelling abroad for mission/detachment or training to do required medical check-ups. more

Accountable to the Head of Logistics Technical Unit and functionally reporting to the Fleet Management, Energy & HVAC advisor, the Energy Transition Officer will be proactive on organizing her/his own agenda according to the assigned projects and in coordination with Fleet Management, Energy & HVAC advisor and operational logistics.

S/he will also work in collaboration with the Energy & HVAC... MSTs (Mobile Support Technicians) and with the Energy & HVAC and Fleet Management Officer.

ACCOUNTABLE FOR


Enhancing the capacity of the staff involved in the management or implementation of Energy Transition projects, by coaching, training and disseminating relevant information.
Supporting the planning processes, establishing the appropriate organizational framework and supervising the implementation of PV (Solar) installations or any Energy Transition-related projects into MSF projects, aiming at reducing fuel dependence, increasing efficiency, and decreasing emissions.
Establishing the necessary procedures to carry out the implementation of PV installations and Energy Transition related projects according to MSF OCBA technical standards and requirements.
Assessing feasibility of renewable energy and HVAC projects within the framework of Energy Transition and, when applies, carrying out the corresponding project management in coordination with the Fleet Management, Energy & HVAC advisor and the Energy & HVAC and Fleet Management officer.
In coordination with the Construction Technical Team and the Energy & HVAC and Fleet Management Officer, manage HVAC projects for new constructions or rehabilitations of current facilities, supporting the teams in the project site and ensuring proper implementation.
In coordination with the Fleet Management, Energy & HVAC advisor, contributing to develop new policies, tools, protocols and SOPs related to electricity, energy and HVAC within the framework of Energy Transition (with a local, regional or even global approach).


SPECIFIC ACTIVITIES / TASKS / RESPONSIBILITIES:

In principal will be all MSF OCBA Country Offices. The portfolio of specific projects will be according of the operational requests and logistics department internal organisation.

Specific tasks


Support and coordinate the implementation of solar/hybrid projects into MSF operations when required in the aim to ensure self-sufficiency, efficiency and minimize environmental impact.
Create all technical documentation needed to be included in tender processes and contracts for new Energy Transition projects.
Plan each implementation process according Country Offices context, characteristics and constrains to ensure all stakeholders collaboration and acceptance.
Ensure procurement requirements according to MSF OCBA Supply guidelines and policies providing all technical necessary information to the Country Office procurement team.
Ensure the quality of the materials provided by the contractors according to MSF OCBA standards and carry out and document assessments and tests of new materials, if needed.
Ensure proper communication with and among all relevant actors involved in the PV installations and any Energy Transition related project.
Support Country Offices and HQ HHRR managers on selecting appropriate staff for Energy Transition related projects.
Provide continuous technical support to the Energy Managers in charge of the installations and actions on site.
Establish a maintenance/support plan to be included in a service contract with the contractors to ensure continuity of operations
Monitor the installation’s operation and propose/carry out the necessary adjustments together with the contractors when needed.
Develop a dossier for each installation and Energy Transition related project with all relevant documentation and manuals.
Establish professional relationship with relevant suppliers, local or international, in order to define the most suitable implementation option in each case.
Manage and/or contribute to long/medium term multidisciplinary and innovative dossiers related to Energy transition.
Be involved, contribute and coordinate with MSFs internal initiatives on efficiency and environmental impact, related to Energy and HVAC.
Participate and contribute to trainings or initiatives to disseminate Energy Transition related contents and organise webinars when required.
Promote the use of the Logistics Library’s electricity calculation and assessment tools and documentation.
Other Responsibilities:
Participate in the intersectional and international working dynamic (support other MSF section in the country if needed).
Support to emergency intervention in the area of expertise if required (particularly in start-up phase).
In case of need, other logistic tasks will be added to the ToR of the implementation visits, such as punctual contributions to the developments of guidance papers.


SELECTION CRITERIA


Technical degree on electrical power
Experience in designing and implementing electrical installations
Experience in Energy generation systems (Specially photovoltaic)
Experience in HVAC is an strong asset
Previous project site experience with MSF is an asset.
Other project site experience in developing countries is an asset
Experience in coaching and training of staff
Good written and oral communications skills
Ability to set priorities and organize her/his own work
Fluent written and spoken English and French. Portuguese, Arabic or Spanish is an asset
Availability to travel in Europe and to the project site more