Responsibilities and Duties:


Manage invoice intake, validation, and posting; generate invoices; follow up on missing documentation; prepare payments with necessary approvals and maintain transaction records.
Handle bank transactions, perform reconciliations, and ensure accurate, up-to-date cash and bank records.
Post accounting entries, maintain the general ledger, and ensure the... accuracy of financial records, including cash operations.
Assist in preparing management accounts, job costing, and analyzing financial data for trends and variances.
Oversee the creditors' ledger, support credit management, and ensure compliance with internal and regulatory standards.
Organize financial records, collaborate with team members, and participate in financial audits and compliance reviews.
Assist in special projects and other tasks as required to support the finance team's objectives.


Requirements 


Bachelor's degree in Finance, Accounting, Economics, or a closely related field. 
CPA (K), ACCA Finalist.
Previous internship or part-time experience in finance, accounting, or a related role.
Proficiency in Microsoft Excel and other data management tools; basic knowledge of data analytics & reporting skills.
Strong understanding of accounting principles and financial regulations.
Familiarity with ERP systems (e.g., SAP) is an added advantage.
Excellent analytical skills, keen attention to detail, and strong communication and interpersonal skills; able to work independently as well as collaboratively in a team. more

Role Overview

The System Administrator will be responsible for the day-to-day management, support and maintenance of the company's IT infrastructure. This role involves ensuring that servers, systems and related infrastructure run efficiently and securely to support business objectives. The ideal candidate will have a strong understanding of system architecture, network administration,... cybersecurity best practices, and cloud technologies.

Primary Responsibilities

Install, configure, and maintain servers (physical and virtual), storage systems and network devices.
Manage the installation and configuration of software, applications, and security updates.
Manage user accounts, permissions, and access controls via Active Directory or other identity management tools.
Monitor system performance, uptime, and resource utilization, ensuring optimal functionality.
Troubleshoot and resolve hardware, software, and network issues in a timely manner.
Apply operating system updates, patches, and configuration changes regularly.
Implement and maintain backup, recovery, and disaster recovery plans for critical systems and data.
Ensure regular backups are conducted and periodically test data recovery processes.
Administer network infrastructure including firewalls, routers, switches, and wireless systems.
Ensure security best practices are followed across all systems and infrastructure, including regular security audits and vulnerability assessments.
Monitor for potential security threats and implement countermeasures such as firewalls, antivirus software, and intrusion detection systems (IDS).
Provide technical support to end-users, troubleshoot issues, and ensure efficient problem resolution.
Provide training and documentation to staff on the use of systems and tools.
Analyze system logs and identify potential issues with computer systems.
Recommend and implement system improvements to increase efficiency and reliability.
Research and deploy new technologies and tools to improve system performance.
Create and maintain detailed documentation of system configurations, changes, and standard operating procedures.
Generate reports on system performance, issues, and resolutions for management review.
Work closely with the IT team to ensure all systems integrate smoothly.
Coordinate with vendors for system-related upgrades, repairs, and software licensing.

Academic Qualifications
Education: Bachelor's degree in computer science, Information Technology or its equivalent from a recognized institution.
Experience

Four (4) years of experience in systems administrator or similar role.
Experience with operating systems (Windows Server, Linux, macOS), and virtualization technologies (VMware, Hyper-V).
Familiarity with virtualization technologies and cloud computing (AWS, Azure, etc.).
Knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.).

Certifications

Preferred certifications include CompTIA Server+, Microsoft Certified: Windows Server, VMware Certified Professional (VCP).

Skills and Attributes

Proficiency with server hardware and software, including backup and recovery systems. Strong understanding of network protocols, firewall management, and security configurations. Strong analytical and problem-solving abilities, capable of troubleshooting complex systems issues. Excellent communication skills for user support and collaboration with other IT staff and stakeholders. Ability to work on multiple tasks while maintaining high standards of quality and accuracy. Ability to work well with colleagues as a team member. more

Role Overview

The Service Desk Analyst will be responsible for providing first-line technical support to internal users within the set SLAs. This role involves responding to support requests via various channels (phone, email, chat, or ticketing system), troubleshooting issues, and ensuring a high level of customer satisfaction. The ideal candidate should have strong problem-solving skills, a... solid understanding of IT systems, and a passion for helping others.

Primary Responsibilities:
First-Line Support:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and network connectivity.
Act as the first point of contact for IT support, logging incidents and service requests in the company's ticketing system.
Diagnose and resolve issues remotely or escalate to second-line support when necessary.
Educate and train users on best practices for IT system usage, security, and software to minimize future issues.

Ticket Management:

Efficiently manage and prioritize tickets, ensuring timely and accurate resolutions in line with Service Level Agreements (SLAs).
Track and update tickets with relevant information, providing clear and regular communication to users regarding issue status and resolution.
Escalate priority support issues to the 2nd level support team(s)

User Account Management:

Assist in creating, modifying, and managing user accounts, passwords, and permissions in systems such as Active Directory or other Identity Management platforms.

Software and Hardware maintenance:

Provide support for operating systems (Windows, macOS, Linux) and standard office applications (Microsoft 365, Microsoft Office).
Assist with the installation, configuration, and troubleshooting of computer hardware, printers, and peripheral devices.
Participates in new software testing and deployment as needed.

Knowledge Base Management:

Document common issues, solutions, and workarounds in a shared knowledge base to streamline future support requests.
Identify trends in user requests and recommend proactive measures to reduce future incidents.

Remote and On-Site Support:

Provide remote support to users via remote desktop tools, and when necessary, offer on-site support to resolve more complex hardware and software issues.

Academic Qualifications
Bachelor's degree in information technology or its equivalent from a recognized institution.
Experience

Two (2) years of relevant experience.
Experience with ticketing systems and remote support tool
Experience with Active Directory, user account management, and password resets.

Certifications
IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator.
Skills and Attributes

Conversant with working in a Microsoft Windows environment and office productivity tools.
Experience with macOS, an added advantage
Basic networking knowledge (TCP/IP, DNS, VPN).
Familiarity with ITIL practices and IT service management (ITSM) frameworks.
Self-starter with desire and ability to learn new skills.
Good communications skills, technical aptitude, detail oriented.
Customer service focus.
Ability to work unsupervised and a high degree of dependability required.
Ability to work well with colleagues as a team member. more

Role Overview
As Digital Catalyst at Nation Media Group, you will work as part of the account management cluster team, focusing on designing, executing, and optimizing digital campaigns across our digital assets for assigned customers. Your primary responsibility will be to collaborate with customers to develop digital strategies and ensure the successful implementation of digital campaigns.
Key... Responsibilities

Digital Campaign Design: Collaborate with customers to design customized digital campaigns that leverage our digital assets, including the website, apps, social media, and OTT video advertising.
Campaign Execution: Oversee the end-to-end execution of digital campaigns, ensuring they are delivered on time, on budget, and meet customer objectives.
Product Knowledge: Stay up-to-date with NMG's digital products, platforms, and services, and provide expert guidance to customers on how to leverage these resources effectively within their campaigns.
Monetization: Drive revenue growth by identifying opportunities to upsell, cross-sell, and expand digital solutions within the customer base.
Training and Education: Conduct training sessions and workshops for customers to ensure they fully understand and utilize our digital products to their maximum potential.
Performance Analysis: Monitor and analyze the performance of digital campaigns using different reporting tools, providing insights and recommendations to improve results.
Market Research: Stay informed about industry trends, competitor offerings, and emerging technologies to help NMG maintain a competitive edge in the digital advertising space.
Reporting: Develop reporting dashboards for use in regular monitoring and updates on customer engagement, digital product adoption, campaign performance, and revenue growth for the sales team and management.

Qualifications

Bachelor's degree in Marketing, Business, Digital Media, or a related field.
Proven experience in digital marketing, advertising sales, or a similar role. Experience in designing and executing digital campaigns is mandatory.
Strong understanding of digital advertising, including display, video, social media, and programmatic advertising.
Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
Analytical mindset with the ability to use data to drive decision-making and optimize digital campaigns.
Self-motivated and results-oriented, with a passion for staying updated on digital trends and technologies.
Proficiency in digital marketing tools and platforms, such as Google Ads, Facebook Ads Manager, and analytics tools.
Ability to work collaboratively in a team environment and adapt to a dynamic industry landscape. more

Main Responsibilities:

Risk based audit planning and execution including communicating audit results with management
Continuous auditing using data analytics
Reviewing audit assignments conducted by staff (Planning, fieldwork and audit reports)
Conduct ad-hoc investigations and reviews as requested by the Audit Committee and/or management
Identify and discuss control weaknesses and... recommendations for improvement with management.
Regular follow up of audit recommendations and preparation of status reports.
Preparation of board papers for the Audit Risk Committee.
Review management accounts and generate regular exceptional analysis reports.

Qualification, Skills and Experience
Academic:

Bachelor's Degree in Accounting, Finance or Business Administration from a recognized institution;
Master's degree will be an added advantage

Professional:

Possess relevant professional qualification(s) such as CPA or ACCA or CIA or CISA or Risk Management
Be a member in good standing of a recognized professional body e.g. ICPAK, ACCA, IRM;

Experience:
At least 6 years of relevant experience
Skills:

Data Analytics/Use of CAATs
Information Systems auditing
Financial analysis and reporting skills
Excellent communication and presentation skills
Risk analysis skills
Excellent interpersonal skills more

Main Responsibilities:

Understand client business and develop advertising solutions as may be required
Be part of internal planning, brainstorming discussions in response to advertising opportunities;
Present concise, accurate and creative responses that meet clients' requirements;
Ensure proper execution of sponsorship;
Offer solutions that cut across the different advertising platforms-... TV, Digital, Radio and Print
Work with the creative, marketing and production teams on concept executions;
Build and maintain relationships across departments to develop integrated solutions for advertising;
Share work updates and performance tracking on a daily basis;
Develop and implement advertising strategies and campaigns;
Maintain and foster business relationships with external stakeholders
Work with the Business manager, Product and creative teams on client executions, packages and long-term negotiations with an objective to realize monthly revenues as on market share
Participate in monthly departmental projects
Ensure collection of revenues recognized and maintain a clear ledger

Qualifications, Experience, Knowledge, Skills and Attributes:

Bachelor's degree in business studies or related field from a recognized institution;
Three (3) years of relevant experience, preferably in media sales;
Must possess maturity, professionalism and poise, and have proven experience interacting with decision makers in organizations, as the position requires direct contact with decision makers, brand representatives and clients in the marketplace;
Excellent communication and interpersonal skills:
Experience working across teams in organizations and managing projects across teams;
Ability to work independently, possess initiative with proven outstanding project management skills;
Strong understanding of lead generation;
Leadership and conflict resolutions skills;
Ability to cultivate long standing client relationships. more

The job holder will be responsible for managing and executing an annual portfolio of audits, including: overseeing and delivering all aspects of internal audit assignments (planning, fieldwork, reporting and action follow up) with a risk-based approach and reviewing controls to ensure compliance with regulatory requirements and company policies and procedures.
Main Responsibilities:

Plan and... execute audit assignments and communicate audit results with management.
Reviewing audit assignments conducted by staff (Planning, fieldwork and audit reports)
Conduct ad-hoc investigations and reviews as requested by the Audit Committee and/or management
Identify and discuss control weaknesses and recommendations for improvement with management.
Regular follow up of audit recommendations and preparation of status reports.
Preparation of board papers for the Audit Risk Committee.
Review management accounts and generate regular exceptional analysis reports.

Qualifications, Experience & skills
Academic:

Bachelor's Degree in Accounting, Finance or Business Administration from a recognized institution;
Master's degree will be an added advantage.

Professional:

Possess relevant professional qualification(s) such as CPA or ACCA or CIA or CISA or Risk Management
Be a member in good standing of a recognized professional body e.g. ICPAK, ACCA, IRM;

Experience:

4-6 years of relevant experience

Skills:

Financial analysis and reporting skills
Excellent communication and presentation skills
Risk analysis skills
Excellent interpersonal skills
Leadership skills
Good negotiation skills more

Reporting to the Head of Circulation & Distribution, the ideal candidates will have the overall responsibility of selling both the physical and e-paper newspaper subscription.
Key Responsibilities and Duties:
Responsible for bringing in new business to meet/exceed new business revenue targets; Make outbound calls into new competitive accounts; Generating ideas for new sales and expanding the... market opportunities; Leverage internal and external resources to drive net new business through a high conversion rate of sales leads; Adopt Nation's culture of sales excellence, including established sales processes, pipeline management, forecast accuracy, reporting accountabilities, and a focus on core role KPIs; Maintaining positive and productive relationships with existing clients; Preparing and adhering to individual sales plans in alignment with the organization's goals and business objectives; Collecting debts by invoicing, delivering statements, and following up on payment; Client account management, making courtesy calls, conducting market intelligence; Guaranteeing quality control by ensuring minimal make-goods and credit notes, managing deadlines, and managing client complaints; Contributing to the team and functioning within the organization's corporate culture and values.
Requirement

University Degree with at least 2 years' experience in sales and marketing; Certification in digital marketing is an added advantage;
Excellent prospecting skills with an orientation for results;
New business to business sales experience preferred with recognition as top-performer; Ability to work independently, within a team, and under pressure
Excellent client service and interpersonal skills; Superior communication and presentation skills; Strong understanding of lead generation; Ability to cultivate long-standing client relationships.

Closing: February 7, 2023 more

The Network Engineer will work with a team of Network Administrators and Engineers to provide first and second-level technical support services and will report to the IT Manager.
The successful applicant should have experience in the following areas: -

Supporting, Configuration, and Administration of Cisco Core and Edge Switches & Routers, WAN, LANs, VoIP, IPT and PABX in a large Enterprise... network;
Electrical Power Systems, UPS, Generators and Air Conditioning Systems;
Providing 1st level support in the above areas.
Implementing projects in the above areas.
Working with 3rd party infrastructure service providers and vendors;
Administration and configuration of internet routing protocols i.e. BGP, EIGRP among other

Knowledge & Skills requirements:

University Degree in Information Technology/Electrical Engineering or related discipline.
3 - 4 years working experience
Proof of CCNE Certification
Proof of CCNP Certification
Experience in Service Desk will be an added advantage

Personal effectiveness

Strong interpersonal customer service skills
Excellent communication skills both written and oral
Ability to meet deadlines
Ability to work under minimum supervision
Ability to work during odd hours more

Nation Media Group, the leading Multi-Media house in East and Central Africa is looking for a qualified Senior Service Desk Analyst to join our IT Department. If you thrive on troubleshooting technical issues and helping colleagues use technology or take pride in providing excellent service to customers and work well both independently and as a member of a dynamic team, then consider joining our... team in this role.
The Senior Service Desk Analyst (SSDA) will work with a team of analysts to provide technical support services to our internal customers and will report to the IT Service Desk Supervisor.
SPECIFIC JOB RESPONSIBILITIES

Provide first and second-level technical incident and problem management support services to end users in local and regional offices.
Support and Administration of existing Back-Office Server Applications (i.e. Active Directory, Exchange, Windows Servers, SharePoint, SQL etc.)
Participate in IT-related projects
Meet or exceed the set Service Level Agreements (SLAs)
Install, configure, maintain and support Software, Computers, Mobile devices etc.
Escalate problems, as appropriate, to our external service support providers in order to ensure consistent timely resolution.
To enforce, maintain, support and administer the existing IT security systems, services and policies.

QUALIFICATIONS & EXPERIENCE

Degree in Information Technology or equivalent
3 years experience in a service desk or back office support
Working knowledge of Mac OS, Microsoft Servers & Productivity Applications
MCSE or MCITP Certified or equivalent
ITIL v4 Certification

SKILLS

Strong customer service skills with the desire and ability to exceed customer expectations
Experience using ITSM incident tracking tools
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Ability to meet deadlines
Ability to work under minimum supervision
Ability to work during odd hours more