Are you passionate about building strong client relationships and driving success? We want to hear from you!

Are you passionate about building strong client relationships and driving success? We want to hear from you!

Are you a strategic leader with a passion for empowering small and medium enterprises? We’re looking for someone like you to drive our SME banking initiatives!

Are you passionate about building strong client relationships and driving success? We want to hear from you!

Talent meets Purpose!
Are you a young graduate, vibrant and passionate about selling and delivering exceptional Customer Service at any scale? UBA has exciting career opportunities with extensive growth potential. Join a supportive, innovative, and dynamic work environment where you can flourish in Sales, Manage our branches and Drive growth.
Our Value Proposition

Comprehensive Training: Get... hands-on experience and professional development.
Career Growth: Clear pathways for advancement and opportunities to learn new skills.
Competitive Salary: Attractive entry-level salary

Location: All African countries where UBA operates.
Requirements

Bachelor's degree in any field (Minimum 2nd class lower).
Must have completed NYSC or Exemption Certificate.
Must not be more than 27 years by October 2024
Work experience: 0 - 2 years.

Skills:

Strong communication, problem - solving abilities, and a willingness to learn. more

Job Objective

Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate companies.

Roles & Responsibilities

Maximize account profitability by selling other products and services to the banks customers
Drive collections in customer’s account which will be used for FX and other businesses.
Identify and develop... conglomerates banking relationships
Ensure proper documentation throughout the credit application and availment process
Sourcing for and monitoring of customer’s tenured investment or facilities.
Respond promptly and satisfactorily to customer’s daily request and complaints
Prepare weekly and monthly statistics/performance reports for management use.
Monitoring of the customer’s main account regularly
Reconcile all transactions on customer’s accounts where and when necessary.
Initiate and carry out recovery action on non-performing credits facilities.
Maintain comprehensive database of the customers operational records including the existing and prospective customer data.
Perform other duties as assigned by the Head of Corporate banking.

Key Performance Indicators

% of large corporate sector accounts controlled by UBA in the country.
Timeliness in delivering revenue generation reports.
Number of Corporate accounts opened per annum.
Timeliness & effectiveness in completion of assigned tasks.
Efficiency level at executing scheduled and ad hoc assignments.
Effectiveness establishing new relationships.
Targets Assigned Vs Actual

Job Requirements

First degree in any fieldfrom a recognized university.
Preferably have a second degree or relevant professional certification (as an added advantage).
Excellent banking knowledge with a minimum of Four (4) years in Relationship Management/Marketing Experince and also Credit Experience with a leading industry player.
Proficiency in Microsoft Office Suite.

Key Competency Requirements

Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy
Good understanding of financial services sector
Ability to evaluate needs of customers and determine what products or service would best serve those needs.
Selling and marketing skills.
Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
Strong networking skills, for both internal and external networks.
Relationship Management skills with excellent communication and interpersonal skills. more

Job Objective

Responsible for developing, growing and managing customer relationships and for increasing the Bank’s revenue through marketing of the banks products and services to identified Commercial Customers. Additionally, to develop and maintain positive customer relationships, oversee the marketing of the Bank’s products and services and ensure maximum profitability.
Build and maintain... relationships with new and existing customers with the aim of selling the Bank’s products to the commercial institutions.

Roles & Responsibilities

Primary responsibility for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advice to meet their specific needs
Play a key role in client acquisition and management of existing client relationships consistent with the Bank’s strategy in-order to achieve desired quality business growth
Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service
Maintain, acquire and reactivate customer relationships to improve deposit liability growth and mix.
Conduct market research and competitor analyses within marketing area and strategize plans that will give the bank a large part of the market within its vicinity
Ensure effective relationship management for existing customers and build new relationships
Maximize account profitability by selling other products and services to the bank’s customers
Identify and develop conglomerate banking relationships
Ensure proper documentation throughout the credit application and availment process
Achieve set deposit targets / Contributions by acquiring business / investment deals from Private, Public, Individuals and Corporates
Sell / Cross-sell and Upsell the banks products.
Market the brand.
Maintain comprehensive database of the customers operational records including the existing and prospective customer data.
Perform other related duties as assigned by Head of Commercial Banking

Key Performance Indicators

PBT Budget Achievement
Deposit Budget Achievement
% Reduction in dormant accounts
Customer Retention Index
Timeliness in delivering revenue generation reports
Number of Commercial accounts opened
Timeliness & effectiveness in completion of assigned tasks
Efficiency level at executing scheduled and ad hoc assignments
Effectiveness in establishing new relationships

Job Requirements

First degree in any field from a recognized university.
Preferably have a second degree or relevant professional certification (as an added advantage).
Excellent banking knowledge with a minimum of Four (4) years in Relationship Management/Marketing Experince and also Credit Experience with a leading industry player.
Proficiency in Microsoft Office Suite.

Key Competency Requirements

Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy
Good understanding of financial services sector
Ability to evaluate needs of customers and determine what products or service would best serve those needs.
Selling and marketing skills.
Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
Strong networking skills, for both internal and external networks.
Relationship Management skills with excellent communication and interpersonal skills. more

Roles & Responsibilities
Business Growth

Entrench growth by market dominance and market share multiplication
Ensure that the overall budget of the Business Office is met and surpassed
Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
Network with all potential clients in all relevant categories of own... locality

Profitability Management

Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability
Driving through the business segments within the branch to ensure maximization of coverage in own locality
Develop and manage strategies to increase the share of wallet of all types of customers within own locality

Branch Operations & Leadership

Own responsibility for the Business Office – Market Facing & Customer Service functions
Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch
Responsible for brand and ambience management within the branch
Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
Direct and coach the branch team while instituting and driving a learning culture within the branch

KPIs:

Achieve the approved PBT for the branch

Job Requirements

First degree in any field.
Five (5) years’ experience with a leading industry player.
Additional professional qualifications will be an added advantage particularly in sales and marketing.
Proficiency in Microsoft Office Suite.

Key Competency Requirements

Knowledge

Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy

Skills/Competencies

Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy
Ability to evaluate needs of customers and determine what products or service would best serve those needs.
Selling and marketing skills.
Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
Strong networking skills, for both internal and external networks.
Relationship Management skills with excellent communication and interpersonal skills. more

Job Objective

Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate companies.
Roles & Responsibilities
Maximize account profitability by selling other products and services to the banks customers
Drive collections in customer’s account which will be used for FX and other businesses.
Identify and develop conglomerates... banking relationships
Ensure proper documentation throughout the credit application and availment process
Sourcing for and monitoring of customer’s tenured investment or facilities.
Respond promptly and satisfactorily to customer’s daily request and complaints.
Prepare weekly and monthly statistics/performance reports for management use.
Monitoring of the customer’s main account regularly
Reconcile all transactions on customer’s accounts where and when necessary.
Initiate and carry out recovery action on non-performing credits facilities.
Maintain comprehensive database of the customers operational records including the existing and prospective customer data.
Perform other duties as assigned by the Head of Corporate banking

Key Performance Indicators

% of large corporate sector accounts controlled by UBA in the country.
Timeliness in delivering revenue generation reports.
Number of Corporate accounts opened per annum.
Timeliness & effectiveness in completion of assigned tasks.
Efficiency level at executing scheduled and ad hoc assignments.
Effectiveness establishing new relationships.
Targets Assigned Vs Actual

Job Requirements

First degree in any fieldfrom a recognized university.
Preferably have a second degree or relevant professional certification (as an added advantage).
Excellent banking knowledge with a minimum of Four (4) years in Relationship Management/Marketing Experince and also Credit Experience with a leading industry player.
Proficiency in Microsoft Office Suite.

Key Competency Requirements

Must exhibit drive energy, aggression and passion for business development and acquisition
Must be technology savvy
Good understanding of financial services sector
Ability to evaluate needs of customers and determine what products or service would best serve those needs.
Selling and marketing skills.
Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
Strong networking skills, for both internal and external networks.
Relationship Management skills with excellent communication and interpersonal skills. more

Job Objective
Build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to the corporate companies.
Roles & Responsibilities

Perform Political, economic, social and technological analysis to identify emerging opportunities and risks.
Develop business prospects across targets markets i.e. institutional and corporate sales including financial... institutions.
Develop and upgrade marketable products geared toward enhancing competiveness and market dominance.
Initiate business proposals and aggressive sales pitching for business solicitation from existing and prospective customers
Identify, prioritize and manage corporate relationships Prospect banking relationships from targeted financial institutions across Africa
Appraise all Direct Placement Lines and FX requests from UBA subsidiaries and recommend same for approval.
Participate in assessing risk asset of strategic partner banks originating from African countries where we have a presence.
Continuously look for ways of generating additional income for the bank by forging profitable alliances.
Increase the clientele base of the business by marketing the banks products and services
Responsible for review of customers’ financials and making recommendations for credit to be granted under various facilities for customer’s satisfaction
Liaise with clients banking / cash managers to ensure smooth operation of clients’ accounts on daily, weekly, monthly and yearly basis
Calling on customers and prospects in line with call programme and documenting this in call memos
Supervises the activities of the team members in line with the demands of the job position
Ensure Customer satisfaction always, and bring in repeated business by resolving outstanding issues.
Provide the bank with information on new contacts and new marketing opportunities
Client relationships management, developing account plans, and delivering proposals

Key Performance Indicators

Achievement of the sales target of the team
Competitive performance in comparison with operators in our industry
Number of new alliances formed
Quality of bank line appraised
Volume of risk asset generated

Job Requirements

First degree in any field from a recognized university.
Preferably have a second degree or relevant professional certification (as an added advantage).
Excellent banking knowledge with a minimum of Five (5) years in Relationship Management/Marketing Experience and also Credit Experience with a leading industry player.
Have banking operations, trade finance and correspondent bank experience
Proficiency in Microsoft Office Suite. more