About the role


Despite being a worldwide company, Uber Eats’ path to success originates from a strong local presence, deeply involving our merchant partners and couriers in this journey. The Key Account Managers are embodying this strategy, by driving the development of specific cities and areas, with a focus on top merchants.
This role is a rare opportunity to help grow Uber Eats in... Gauteng with a strong sense of ownership. This role calls for a rare combination of operational mindset, savvy number-crunching and exceptional relationship management. You should thrive in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.


What the Candidate Will Do


Drive our business performance in your assigned territory
Build the best restaurant offering and optimising their operational performance
Identify and initiate new partnership opportunities with top merchants in your city
Tackle or escalate complex support issues for timely resolution for our top partners
Champion deep relationships with top merchant partners, identifying and acting on opportunities to grow their delivery business
Seek for and achieve a deep understanding of the industry
Drive on-the-ground knowledge and context about the city/area you operate in to the wider Uber Eats team
Act as an ambassador of Uber Eats mission, brand, and product


Basic Qualifications


2 years Professional experience in either Account Management /Start Up or Consultancy environment
Strong Motivation and Passion to work with top merchants and build a business together
Good organisation, prioritisation & time management skills


Preferred Qualifications


Capable to run analyses and/or understand data and transform it into relevant insights
Extraordinary listening, communication and organisational skills
Effective at operating under pressure and meeting tight deadlines
Highly autonomous - able to work with minimal oversight
Problem solving skills: when you see a problem, you work hard and think out of the box until you fix it more

What the Candidate Will Do


Driver Funnel Process Optimization: Own and manage the documents and processes required for Drivers & vehicles to join the platform.
Driver Engagement: Design and own process & content of a multi-modalty driver outreach program including in person Driver Roundtables, CRM etc
Fleet Management: Support new fleets and manage day to day relationships with existing... fleets
Driver Satisfaction: Continually track and monitor Driver Satisfaction data, make recommendations on inititaives and interventions to improve. Track earnings and driver & vehicle costs.
Data-Driven Decision Making: Monitor key performance metrics and prepare reports to provide insights into driver operations. Leverage data to inform decisions and prioritize initiatives for maximum impact.


What the Candidate Will Need


Min 3 years of work experience in a related field with analytical, project management and stakeholder management experience.
A degree in a quantitative field (e.g., Economics, Business, STEM etc)
Exceptional Analytical, problem solving, Excel (Google Sheets) and data management skills
Data-driven decision mentality and sound busine ss judgment through strong analytical thinking.
Experience working with multiple stakeholders and cross functional teams
Ability to take the initiative and manage multiple high-priority projects in a fast-paced, ever-changing environment. more

What You'll Do


Cold outreach, prospect, qualify, demo, pitch, consistently follow up and sell into the Mid-Market segments in Kenya
Generate opportunities, build pipeline and win accounts within an assigned book of business
Articulate clearly the value propositions of Uber for Business and demonstrate how they address the specific pain points of clients.
Close and onboard the client... onto Uber For Business and ensure a high usage on our platform.
Maximize the lifetime value of the client by constantly exploring upsell and cross sell opportunities


What You'll Need


At least 5 years of B2B sales experience in a hunter role acquiring new businesses
You have a track record of crushing it as an Account Executive in the Mid Market space
Proven track record of crafting narratives to drive new business acquisitions.
Passionate, resilient, self-disciplined and hustling with hunter mindset.
Bonus: Skilled in utilizing Salesforce, Lusha, ZoomInfo, and LinkedIn Sales Navigator
High Business English proficiency more

Driver at Uber summary:
Driving with Uber offers flexible work opportunities allowing drivers to earn quick cash on their own schedule, whether part-time or full-time. With features like Instant Pay, drivers can access their earnings up to five times a day, providing...

Drive with Uber at Uber summary:
Driving with Uber offers a flexible way to earn cash on the road, allowing drivers to choose their hours and receive payments up to five times a day. Whether part-time or full-time, anyone with a valid driver's license and an eligible...

About the Role

The Senior Territory Account Manager role is a great opportunity to demonstrate your Key Accounts/Relationship Management and Sales skills by being the main point of contact for our highest-value merchant partners. This role focuses on post-sales of Small-to-Medium Sized Businesses, upselling marketing products to grow revenue, maintaining operational quality & maximizing... business retention.
Account Managers are critical to retaining our highest-value accounts, ensuring new partners are successful on our platform and consulting partners that have the potential to grow.
This role calls for a combination of an operational mindset, analysis of performance and exceptional relationship management. You should thrive in an "all hands on deck" environment, love solving problems, and above all be passionate about our merchant partners.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. more

What is Uber? Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly. Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal...