Primary Responsibilities

Translate business requirements into a workable solution that you will implement
Business analysis skills necessary to conduct workshops to gather and document requirements and functional (or technical) specifications
Might have more of a technical bent focusing instead on integrations, BI, stored procs and even development
Awareness and adherence to company policies... and procedures, and solution delivery methodologies which are subject to change from time to time.
While an ERP project is generally a team-effort, you will be exposed to and involved in the complete ERP implementation cycle including:
Project Management and Definition
Business Requirements Document / Blueprint
System Configuration and Customization
Data Migration
Reporting and BI
Testing
Training, Go-live and Support

Specific Responsibilities

Communicate effectively (verbally and in written form)
Maintain, support & promote ethical & professional values
Willingness to work long or unsociable hours
Build and sustain relationships
Think and plan strategically and operationally
Solve problems
Use of generic IT applications
Promote an organisations interests and values
Recognise own strengths and weaknesses
Improve and sustain performance in a service delivery organisation
Innovation and continuous development and improvement
Ensure security of company equipment

Profile

Educational / Professional Qualifications & Experience

Preferably a Completed Degree in Accounting, ICT or Engineering
Very comfortable with business processes and terminology
Very good at engaging and working with people at all levels in an organization
1 years experience in the same/similar role
Ability to identify small, apparently unnoticeable details that most people would ordinarily overlook.
Ability to work independently and to multitask more
  • ICT
  • Computer
Responsibilities

Develop and execute health and safety plans in the workplace according to legal guidelines
Prepare and enforce policies to establish a culture of health and safety
Evaluate practices, procedures and facilities to assess risk and adherence to the law
Conduct training and presentations for health and safety matters and accident prevention
Monitor compliance to policies and... laws by inspecting employees and operations
Inspect equipment and machinery to observe possible unsafe conditions
Investigate accidents or incidents to discover causes and handle workers compensation claims
Recommend solutions to issues, improvement opportunities or new prevention measures
Report on health and safety awareness, issues and statistics

Requirements And Skills

Proven experience as safety manager
Deep understanding of legal health and safety guidelines
Ability in producing reports and developing relevant policies
Good knowledge of data analysis and risk assessment
Excellent organizational and motivational skills
Outstanding attention to detail and observation ability
Exceptional communication and interpersonal abilities
BSc/BA in safety management or relevant field is preferred
Valid qualification in occupational health and safety more
  • Safety and Environment
  • HSE
About the job

Are you passionate about delivering exceptional customer experiences, driven to exceed expectations, and eager to make a meaningful impact in people's lives? We are looking for you.

RESPONSIBILITIES:

Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures.
Prospecting,... Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer needs and preferences. Maximize revenue by suggesting complementary items.
Inventory Management: Keep track of available stock and inform customers about product availability. Place orders for out-of-stock items as necessary.
Maintain Presentable Workspace: Ensure the front o ce/ counter area is clean, organized, and well-stocked with promotional materials and product information.
Record Keeping: Maintain accurate records of sales transactions, customer interactions, and any relevant information. Assist with maintaining the customer database.
Handle Returns and Exchanges: Process returns, exchanges, and refunds according to Company policies, striving to resolve issues to the customer's satisfaction.
Follow Security Procedures: Adhere to security measures, such as verifying customer identities and preventing fraudulent transactions.
Collaborate with Team: Work closely with colleagues in the sales team, management, and other departments to ensure seamless operations and effective communication.
Any other duties as assigned by line manager, H.O.D.

Skills & Experience

Education: A diploma or equivalent is required. Additional education or training in customer service or sales is a plus.
At least three (3) years of work experience in customer service, retail, or sales is advantageous.
Familiarity with point-of-sale (POS) systems is a plus.
Customer-Focused: Strong customer service skills with a focus on providing a positive and welcoming customer experience.
Experience in excel, google sheets and sales reports.
Sales Abilities: Ability to identify sales opportunities and effectively communicate product benefits to customers.
Adaptability: Comfortable working in a fast-paced environment and handling multiple tasks simultaneously.
Attention to Detail: Accurate in processing sales transactions and maintaining records.
Problem-Solving: Ability to handle customer inquiries, concerns, and complaints with a solution-oriented approach.
Team Player: Willingness to collaborate with colleagues to achieve team and company goals.
Professional Appearance: Maintain a neat and professional appearance in line with company guidelines. more
  • Customer Care
5   

  • Max Jendly

    5
    4mo

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  • YEZIEL SHARUTI

    4mo

    Alex Buya hamena id no 22270409
    0712010209 education level kcse private security supervisor work experience eight years

Reporting to the General Manager - Human Resource , the purpose of this role is to provide specialists and strategic advice and support on HR matters through the business partner model with strength in Total Reward and Employee Relations

Key Duties & Responsibilities:

Compensation and Benefits: Implement and advice on the total reward strategy as guided by the strategic plan and management... and Administration of staff benefits.
Employee Relations: -Contribute to the development and implementation of Company strategy . In conjunction with the GM - HR and other relevant parties, develop, implement, and update Human Resources employment policies and procedures.
Performance Management Enable the realization of both short-term and long-term benefits for the organization by working in collaboration with the other heads of departments to develop and successfully implement the performance management, succession planning, and rewards and benefits systems.
Talent Management Assess the need for talent in relation to the current and future business, including the need for specific competencies, knowledge, skills, and experience to enable the business to achieve its strategic objectives. Develop, promote and implement the full range of workforce, succession planning, and talent management strategies that will support the delivery of business requirements.
Business Strategy Contribute to the development and review of Business Plans/Strategies . Support and guide the Team in the proactive implementation of HR policies and procedures.
Business Process Improvement- Work with the management team to identify opportunities for productivity improvements, via review of organizational structures, streamlining of business processes, and continuous improvement.
Change Management Act as a catalyst for change and innovation driving cultural change to transform service delivery and improve organizational effectiveness, and embed corporate values; facilitate organizational/cultural change by engaging people in the identification/understanding of the need for change.
Workforce Planning Monitor and review workforce data in order to spot staffing risks and issues as well as opportunities for future improvement.
HR & OD Strategies- Work closely with the senior team to identify the current and future needs of the hospital and design HR & OD strategies, plans, and interventions to ensure the departments are equipped to achieve them.
HR Administration ensure that all areas of HR administration relating to staff are well managed, this includes and is not limited to, staff leave management, staff welfare, policy formulations and updates, contract management both external and internal and all matters of staff that is related to the company.
Engage with and develop proactive relationships with the clients Representatives, particularly in relation to the transactional HR and payroll teams and ensure that the transactional HR staff in the clients' sites are updated on developments in pay, conditions of employment, training courses leave and other aspects of HR administration.

Qualifications & Requirements

Bachelors degree in HR or Social Sciences or a business-related degree
CHRP or Higher Diploma in HR
5 - 7 years experience with at least 2 years in a management position
Good understanding of HR management
Good working experience with MS Office is a must
Demonstrable commercial awareness
Certified HR professional, a registered member of IHRM; more
  • Human Resources
  • HR
About the job

Coordinate and monitor supply chain operations
Ensure premises, assets and communication ways are used effectively
Utilize logistics IT to optimize procedures
Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
Communicate with... suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
Plan and track the shipment of final products according to customer requirements
Keep logs and records of warehouse stock, executed orders etc.
Prepare accurate reports for upper management more
  • Logistics
1   
Coordinate and monitor supply chain operations
Ensure premises, assets and communication ways are used effectively
Utilize logistics IT to optimize procedures
Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
Communicate with suppliers,... retailers, customers etc. to achieve profitable deals and mutual satisfaction
Plan and track the shipment of final products according to customer requirements
Keep logs and records of warehouse stock, executed orders etc.
Prepare accurate reports for upper management more
  • Logistics
Overall Purpose Of The Job

Achieving sales targets as set every month ensures customer satisfaction and retention.

Main Duties And Responsibilities

Aggressive selling and marketing of company products to ensure attainment of set targets.
Guiding the clients to make the best choices of lenses and frames.
Closing the sale and following up on client orders to ensure timely... delivery.
Offering after-sales services, i.e., cleaning of spectacles, sending review messages, alignment, e.t.c.
Demonstrating, presenting and educating clients on the features of our products.
Ensure that all clients are given the best services at any given time.
Resolving customer complaints on time and providing after-sales services to all clients.
Coming up with strategies to ensure they manage to achieve both individual and branch targets.
Wiping the dispalys and frames as well as participating in cleaning the shop.
Dispensing the ready jobs in line with our standard dispensing procedures.
Any other role and directive from the Branch Manager or Senior Manager

Knowledge And Skills

Diploma or degree in any related course.
Sales and marketing assistant experience.
pleasant personality & good interpersonal skills.
Knowledge & competence skills.
Planning skills and communication skills (written and oral).
Attention to detail, flexibility, and keenness to deatil.
Ability to persuade.
Integrity, professionalism and unquestionable ethics. more
  • Sales
  • Marketing
  • Retail
  • Business Development
Key Responsibilities

Provide quality leadership through development and implementation of Quality Management Systems and plans to ensure the achievement of organizational quality goals;
Champion quality improvement and compliance initiatives across the entire value chain to enable compliance of products to all quality related policies, requirements, standards and specifications;
Provide... quality advisory services to the Top Management and all staff on the management of quality across the supply chain so as to enhance organizational effectiveness in terms of Quality, Cost, Delivery,

Safety, Morale and drive change management processes;

Manage customer requirements, participate in the investigation of product quality related market complaints and ensure their satisfactory resolution.
Construct process and procedures to ensure product trace ability through the customer/consumer
Conduct regular check on analysis results of Raw material, finished goods and packaging materials.
Release Raw and Packaging Material into the operation after ensuring analysis results are within the set standard specs.
Release finished products from the production hall after ensuring that analysis results are within the set standard specs.
Regular check during product making process and on-line product analysis results during the production process to provide optimum quality level of finished products
Co-ordinate sampling, testing, monitoring, evaluation, documentation and reporting of the quality assurance activities in a manufacturing environment from Raw Material, production process, finished goods and dispatched good to customers. Ensure quality data accuracy
Enforce the quality policies and standards in the company, warehouses and market place and regularly evaluate the effectiveness of the plan and adjusting it as required and develop quality policies/manuals, guidelines, standards and procedures to ensure quality of the raw materials and final products;
Design and implement quality control training programs. This includes determining, negotiating and agreeing on inhouse quality procedures, standards and /or specifications.
Support learning, innovation and growth across the organization through activation of cross-functional teams and mentorship programs as part of focused organizational transformation and culture change so as to entrench a performance-based management culture
Any other duty assigned by line manager, head of department, C.E.O

Skills & Experience

Essential:

A track record of high-performance in a related role.
Strong organizational and communication skills.
People leadership experience, spanning multiple organisational layers.
Analytical capability, including the ability to assess information, set priorities and execute on them.
Demonstrated capacity to work independently, and execute change.
Excellent verbal and written communication skills in English and Swahili, allowing you to coordinate across multiple departments and stakeholders.
A growth mindset we wont be immediate experts in everything we set out to do, but thats ok, as long as were learning and making progress while managing our risk.
Comfort with a broad mandate, where expectations are high, but which also allows a lot of freedom to deliver on outcomes.
A bias for action, with the ability to operate in an ambiguous environment, where we will sometimes have incomplete information for decision making.

Preferred Skills & Experience:

A Bachelor of Science Degree in relevant fields (Chemistry, Analytical Chemistry, Food Science, Nutrition or Biological Sciences or related field)
Minimum 5 Years experience in a Quality Assurance / Quality Control Role at a manufacturing factory with supervisory experience
Understanding of all the statutory & regulatory requirements in Kenya (KEBS and other Local Authorities)
Working Knowledge of labour legislation on Safety, Health and Environment Management (DOSH, NEMA etc)
Experience in quality control testing and inspection in a manufacturing environment.
Trained on another Quality Management Systems (Kaizen, ISO standards). more
  • Science
The purpose of this role is to lead the B2B Channels, which includes implementing a channel sales strategy, driving growth within the channels, market research, and input to the product development process.

Key Responsibilities

Open new markets and relationships, and expand regional coverage.
Develop and execute a B2B sales strategy. Research, prioritise, and execute target list.
Benchmark... and propose pricing changes, including special promotional offers.
Analyse channel sales data and develop actionable insights.
Manage existing customer relationships, satisfaction levels, and ensure continued business volume.
Develop market insights and incorporate them into sales strategy. Map route to market.
Involvement and leadership of departmental projects from time to time.

Skills & Experience

A track record of high-performance in a related role.
Account management experience, including order cycle management.
A good understanding of data, including analysis and developing actionable insights.
Experience in market research and integrating this into a sales approach.
Export management experience, ideally including documentation requirements.
Excellent verbal and written communication skills, allowing you to coordinate across multiple internal and external stakeholders.
Candidates with an existing B2B network in Kenya will have an advantage.
Financial experience is an advantage, but not necessary.
FMCG, or other mass-market consumer knowledge and experience. more
  • Sales
  • Marketing
  • Retail
  • Business Development
The purpose of this role is to lead the warehouse operations function outlet in Mombasa. The showroom is a significant channel for Our client, and handles a large volume of sales.
The holder of the role will be a key member of the team that is transforming Our client. The ideal candidate will be someone with significant retail experience, ideally as a warehouse/store manager in a related field.... This role is an opportunity to utilise your existing skills and take on additional administrative and management responsibilities.

Responsibilities:

Compiling customer invoices with their goods return and forwarding them for payment
Handling of customer complaints as they arise.
Team Leadership:Manage performance, coach staff, and find ways to improve sales activities.
Administration Duties:Supervise company reception activities, and other front-office administrative activities.
Goods dispatch & order fulfilment:Planning manpower to fulfil picking lists for dispatch within agreed timelines. Coordinate logistics to ensure timely dispatch.
Storage, security and stock control:General warehouse management, including space allocation, location optimisation, and housekeeping. Optimise storage locations and space allocation. Ensure stock is secure and eliminate pilferage. Stock counts, audits, and checks
Stock planning:Together with production and sales, plan target stock levels for all SKU. Approving special order requirements (e.g., single colour, or exceptional customer requests)
Improvement Projects:Initiate and / or supervise improvement projects; whether relating to the physical environment, products, sale processes, communication, or any other area.
Other: Involvement in cross functional projects, or other responsibilities, from time to time.

Skills & Experience:

We value people who are extremely ambitious and have a track record of high-performance, with the ability to develop alongside the business, and are able to continually step out of their comfort zone in order to engage in personal growth.

Undergraduate or higher qualification from a highly regarded university.
A track record of high-performance in a related role.
Retail experience preferred, especially store management.
Hands-on sales experience, including building customer rapport.
A growth mindset we wont be immediate experts in everything we set out to do, but thats ok, as long as were learning and making progress while managing our risk.
A bias for action, with the ability to operate in an ambiguous environment, where we will sometimes have incomplete information for decision making.
A change maker, who is comfortable in a dynamic environment (e.g. start-up / scale-up) or an organisation undergoing significant change.

Preferred Skills & Experience:

Experience working with a performance management structure and delegating responsibilities to staff.
Experience working in or managing basic goods production / assembly processes.
Experience with continuous improvement methodologies preferred, but not essential. more
  • Procurement
  • Store-keeping
  • Supply Chain