Duties and Accountabilities


A seasoned and dynamic development professional is required to join the South Africa Country Management Unit as a Senior Operations Officer. The Senior Operations Officer is a key member of the CMU’s operations team led by the Operations Manager.
The Senior Operations Officer will support the Operations Manager in the planning, delivery, implementation, and... monitoring of the unit's work program. More specifically, the Senior Operations Officer will undertake the following principle tasks: 
Operations Quality Management. Help ensure strategic and high-quality lending and non-lending products by playing a central role in the CMU’s operational clearance function. Review operational documents in the project cycle and analytical products. Ensure operational compliance and promote best practices and distill and disseminate operational lessons learned. Bring ideas and contribute to continuous CMU efforts to improve CMU processes and procedures. Support the preparation of the unit’s operational quality tables and reports. Participate in selected missions to remain abreast of sector and country developments.  
Portfolio Implementation Support. Play an active role in managing the operational quality of the ongoing South African CMU lending and non-lending program. This requires taking a proactive role in reviewing and monitoring country portfolio performance in close collaboration with the CMU country resident representatives and operations offices; technical project teams; fiduciary, safeguards, and legal staff; and government counterparts. Identify and assess implementation problems and bring them to the attention of the Operations Manager. Assist project teams in addressing complex operational challenges that emerge during implementation, liaising with World Bank operational departments as needed. Also, oversee and participate in periodic country portfolio performance reviews and monitor follow-up.
Relationship Management. Play a key role in ensuring timely coordination with counterpart institutions, including the National Treasury (NT), line Ministries, development partners, and other stakeholders on operational matters.  Support program delivery and implementation, portfolio development, and the preparation of strategy products, including being the coordination and integration point for the extended country team and providing guidance and advice on country developments, operational priorities, and strategies, as needed. Maintain strong relationship with government counterparts, development partners, civil society organizations, RVP Front Office, Verticals, IFC, MIGA, and other WBG entities. Help foster teamwork and cross-sectoral cooperation on program preparation and implementation. 
CMU Support. Assist business planning and work program preparation, budget allocation, monitoring of work program and budget implementation, quarterly reviews, and progress reporting in collaboration with the Operations Manager. Support the CMU by preparing and reviewing letters, notes, briefs and other documents for internal or external clients. Contribute to Work Program Management by i) supporting the preparation of the Work Program Agreements (WPAs) and budget allocation; ii) monitoring and analyzing work progress, budget execution, and staff deployments by GP, using data from current and previous fiscal years; iii) supporting GP task teams in problem-solving; iv) detecting challenges and opportunities; and v) advising CD and OM accordingly.
Country Strategy Documents. Support the preparation of Country Engagement products (Country Partnership Frameworks, Performance and Learning Reviews, etc.), including supporting the consultative process with external partners; conceptualizing the storyline, pillars, and objectives; organizing inputs from Bank teams; drafting sections of these documents; and preparing the results framework.
Contribute to the mentoring of junior Pretoria office-based colleagues in coordination with OM and HR business partners. 


Reporting:


The Senior Operations Officer will report to the Operations Manager.


Selection Criteria


Advanced degree (minimum Master’s degree) in a relevant field such as economics, finance, business, and international relations, or other related field.
Minimum of 8 years of relevant experience with development agencies, government, non-governmental organizations, or comparable institutions.
Knowledge of the development context of South Africa and the other CMU countries will be a plus.
Hands-on experience in portfolio management. Operational/sector experience at the World Bank or another International Financial Institution (IFI) highly desirable.
Client relations and donor coordination experience highly desirable. Strong analytical skills.
Excellent knowledge of operational, procurement, and financial management policies and procedures of the World Bank or other IFI highly desirable.
Demonstrated competence in key areas of sustainable development topics with sound understanding of development and developing country issues; with proven capacity to assess policies and interrelationships for sector, macro-economic, and country strategies.
Strong written and verbal communication skills, including the ability to draft concise reports and correspondence.
Ability to think strategically and be innovative in both substance and process in the design and implementation of country strategy and work program.
Demonstrated outstanding inter-personal skills with proven ability to work cooperatively in multi-cultural environment with a multi-disciplinary team more

Roles & Responsibility 


The Program Assistant duties and accountabilities include, but are not limited to, the following:


Operational and administrative support:



The selected candidate will be assigned to support a set of sectors, as well as for tasks associated to the Unit’s overall work program for which ad-hoc support may be needed from time to time. The Program Assistant will... be expected to:


Work on interpreting existing procedures and processes, independently determine which should be used, and apply these appropriately.
Extensively coordinate with other World Bank Group (WBG) units, and frequently liaison with team members regardless of location, and with external counterparts.
Provide primary assistance in the implementation of the unit's work program, including some specialized support in a specific area(s), e.g. task management, procurement, database management, knowledge management, information technology, etc.
Work regularly and substantially in more than one language, to include translating/drafting a variety of standard documents, applying effective proofreading and grammar skills in English.
Identify and resolve diverse issues/problems as they arise, while following and independently applying existing procedures and processes.
Suggest ways to enhance work organization and effectiveness.
Exercise quality enhancement function for project and other documents by ensuring adherence to departmental, Vice-President Unit (VPU) and institutional guidelines.
Participate in developing project/product timelines, using appropriate software.
Attend meetings, draft minutes, and ensure timely clearance and distribution.
Serve as an information resource on status of project/products (e.g. procurement, disbursement, audit, trust fund/co-financing, and legal issues) and draft a variety of standard project-related correspondences.
Monitor task budget/trust funds for specific projects on behalf of the team.
Undertake ad hoc inquiries in standard and non-standard databases, retrieves, manipulates and presents data.
Participate in mission field work as required.
Coordinate schedules taking priorities into account, monitor changes, and communicate the information to appropriate staff, inside and outside the immediate work unit, including officials outside the WBG.
Assist in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, etc.
Maintain current distribution lists, phone/address lists of project/product contacts, and distribute documents for the team.
Maintain up-to-date work unit project and other files (both paper and electronic).
Responsible for submitting travel requests, following up on approvals, and arranging bookings through designated office travel agent.
Mentor less experienced staff.
Undertake ad-hoc assignments and provide support to other staff in the unit as required.


Selection Criteria


Bachelor’s degree with 4 years of experience or equivalent combination of education and experience.
Prior experience in administration assistance in multi-national or international organization is preferred.
Excellent command of written and spoken English, including ability independently draft a variety of formal and informal correspondence; to proofread/edit materials.
Effective time management and organizational skills
Ability to retrieve reference materials from various sources (e.g. databases or other filing systems, Internet, etc.)
Demonstrated initiative and resourcefulness.
Proven ability to build relationship and interact positively with senior counterparts in the public and private sectors.
Committed team player with good inter-personal skills and ability to work effectively in a multi-cultural environment.
Ability to produce high-quality work under pressure. more

Roles & Responsibilities

Financial Planning and Budgeting:


Support the Finance Officer on the CAF regional budget formulation for total resources needed to support regional activities according to work program requirements for the region and Directors’ outlook.
In partnership with the Human Resources function and the Budget Network, prepare staffing needs projections and respective... budget requirements for the region.
Work in collaboration with country managers/officers and country office accountants to allocate country office budgets for the fiscal year, balancing needs with total allocated resources. 
Support CAF Country Based Budgeting (CDB) including critical financial analyses
Undertake budgeting and analyses on CAF region overheads.
Work closely with Facilities Management on finance related matters for CAF.
Providing Advisory/Upstream services support for selected CAF Advisory Services Business Lines (as needed).


Resource Management (including staffing, developmental assignments, and mobility benefits):


Ensure actual staff records and planned positions in PeopleSoft have correct and updated budget information including funding sources and follow governance on staff recruitment / movement processes.
Ensure accurate information is reflected for unit staffing and budget forecast in Business Planning and Consolidation (BPC) system.
Support the central point for mobility benefits budgeting and execution of ceilings in the Region.
Prepare financial planning form for staff on Developmental Assignments (DA)/Short Term Assignments (STA) and guide staff on payment/ reimbursement requests for DA and STA allowances & check that payment requests are in accordance with policy.
Monitor World Bank Group travel policy compliance, lead on expenditure review actions and follow-up.
Review expenses periodically and determine non-eligible expenses for reposting to appropriate sources of funds.


 Financial Reports, Analytics and Business Intelligence:


Collaborate with CBAAF resource management team to share corporate level best practices and guidelines in reporting analytics, forecasting and business intelligence.
Support the Finance Officer to prepare monthly total resources and budget reports for the CAF Directors.
Prepare monthly forecast on as needed, integrating all source of funds, and update systems.
Work closely with Facilities department on office ecology and other analytics.
Prepare ad-hoc analysis as requested or proactively as may deem useful to clients.


Country Office Accounting and Controls Support to Nairobi Office:


Review ePayables transactions and ensure compliance of the requests, and correctness of the entries.
Act as finance business partner with country office Senior Management by providing monthly budget updates analysis, and ad hoc reports. 
Ensure coordination among Facilities & Admin., Procurement, and IBRD teams to support country office efficiently.
Enhance controls and advise Head of the Country Office and staff on policies and procedures while supporting new staff onboarding in country office. Perform knowledge sharing sessions accordingly.
Respond to scorecard / quality assurance / IRI / audit queries as needed and ensure action plans implementation, as well as strong Scorecard and Quality Assurance ratings for country offices.
Act as a backup and assist the Sr. finance assistant for other accounting related matters (vendors and staff payments, cash, imprest account and asset management, financial aid, etc.).


Selection Criteria


Degree in Accounting, Finance, Business or Economics with at least 4 years of working experience. 
Recognized professional accreditation (CPA, CMA, CIMA, ACCA, etc.) OR Master’s degree is a plus.
Sound knowledge and understanding of accounting theory, concepts and principles, financial accounting reporting, and cost allocations.
Diligence and attention to details.
Working knowledge of Imprest Accounting related SAP processes and transactions.
Planning and budgeting skills proved by experience: able to produce standard activity and unit-level reports and budgets using inputs from senior staff or operational management, and to provide basic analysis of budget information.
Advanced problem solving, analytical skills.
Ability to analyze and synthesize information, interpret data, retrieve information, and clearly and concisely communicate results. Good data mining skills with working knowledge of Microsoft Package. Advanced Excel skills.
Experience with data analytics (Power BI) / AI tools will be appreciated.
Ability to understand risk management principles and monitor the effectiveness of internal controls processes.
Effective communication skills with the ability to prepare, present and discuss findings in written or oral form. 
Ability to manage multiple, concurrent tasks with tight deadlines.
Excellent interpersonal, teamwork and communication skills. 
Fluency in the English language. more

Inclusive Supply Chain Product Development:


Scope and identify innovative gender and inclusion solutions and approaches that enable supply chain inclusion of women and other marginalized groups.
Assess the feasibility and impact of innovative investment and advisory delivery models that aim to increase inclusion in supply chains. 
Identify and design new scalable solutions and platforms... like “Banking on Women” that can be replicated across markets, increasing the impact of IFC investments and advisory services toward the WBG Gender and Inclusion Strategy KPIs and Corporate Scorecard.
Enable cross-industry partnerships to test and launch innovative (e.g. impact-linked, results-based) financing models that support women entrepreneurs, female farmers, women-led aggregator schemes, and more. Leverage blended finance tools and performance-based incentives to promote inclusion across supply chains in select sectors. 
Collaborate with internal teams (i.e. thought leadership, corporate strategy, industries, upstream) to drive product innovation by incorporating emerging technologies and data-driven insights to optimize the performance and scalability of inclusive supply chain initiatives.
Collaborate with internal and external stakeholders to refine and scale gender and inclusion investment advisory structures that make supply chains more inclusive such as IFC’s Sourcing2Equal program and IFC Gender-Smart Agribusiness/tech solutions.


Crowdsourcing and Co-Creation:


Inform and lead select crowdsourcing and co-creation processes with industries and regions to identify and enable gender and inclusion-focused investment and advisory opportunities for supply chains. 
Spot game-changing trends, technologies, and business models that can help bring gender and inclusion supply chain solutions to emerging markets.
Conduct sector-specific data analysis of various operating models to help generate ideas for new projects, new products, and platform businesses, in collaboration with Thought Leadership Unit, Corporate Strategy, and industry departments.
Enable investment transactions that intentionally seek to address social inequalities (including gender gaps) within supply chains across debt and equity in emerging markets. 
Innovation Process and Solution Lifecycle Management:
Oversee the development and management of innovation processes and create an agile environment that encourages entrepreneurial thinking and seeks creative programming, as related to inclusive supply chains.  
Foster collaboration across departments, especially industries, and ensure the efficient deployment of staffing and resources, with a rigorous selection of solutions to pursue.
Oversee the lifecycle of Supply Chain projects from ideation to scaling, ensuring rigorous evaluation and refinement.
Ensure successful implementation of flagship programs by managing project teams and maintaining high standards of quality.
Incubate high-impact projects and initiatives that require upstream development before investment.
Strategic Development of Innovation Center:
Work closely with the Principal Innovation Officer to develop and execute strategic initiatives that drive Innovation Center goals and metrics in line with WBG/IFC Gender KPIs and overall IFC business KPIs.
Contribute to the development of policies and frameworks that support inclusive supply chain practices.
Collaborate closely with thought leadership unit to define pathways from research to solutions. 
Collaborate closely with regional operations teams to identify pathways/destinations for innovation solutions.
Work across IFC teams to align upstream, advisory, and investment solutions to support companies in achieving gender equality goals within their supply chains. 


Stakeholder Engagement and Collaboration:


Foster a culture of collaboration with internal and external partners, ensuring diverse participation in inclusive supply chain initiatives.
Monitor and support standard-setting activities, including responsible supply chain criteria and disclosure approaches, to ensure alignment with market best practices and new investment mechanisms.
Collaborate with cross-industry teams to support gender and inclusion-related project execution and internal capacity building initiatives.
Represent IFC at global forums, conferences, and industry events, advocating for innovative, inclusive supply chains that prioritize gender equality, social inclusion, and sustainability.
Engage with regional and industry teams to incorporate their insights and ensure alignment with needs.
Build and maintain high-impact partnerships with multinational corporations, development organizations, NGOs, and government entities to promote gender-responsive, sustainable, and inclusive supply chains.
Build strong relationships with key stakeholders, including clients, partners, and donors.


Knowledge Sharing and Upskilling:


Facilitate knowledge flow across GEID, IFC and the World Bank Group, and promote the adoption of new approaches and best practices as related to inclusive supply chains. 
Help build external recognition of IFC’s distinctive capabilities in innovation and gender and inclusion to catalyze a greater flow of investment and advisory opportunities 
Mentor and support junior team members working on Innovation activities, providing guidance and expertise on inclusive supply chains.
Contribute to bespoke gender and inclusion-related training sessions and external events. 
Facilitate the development of gender and inclusion-related case studies, tools, and publications to enhance institutional capacity on inclusive supply chain topics and best practices.
Collaborate with communications teams to promote the success of IFC's inclusive supply chain initiatives, amplifying their impact through digital platforms and media.
Resource Mobilization:
Contribute to fundraising efforts to secure financial support for innovation projects and the innovation center operations, including concessional seed funding to stimulate market-moving solutions. 
Allocate resources effectively, prioritizing initiatives with the highest potential impact on gender equality.
Monitoring and evaluating performance:
Contribute to the development of Innovation Center performance metrics, value proposition and strategic communications to establish the unit under the guidance of Principal Innovation Officer. 
Establish robust monitoring and evaluation frameworks to assess the impact of inclusive supply chain innovation initiatives. 
Use data and evidence to inform decision-making and improve program outcomes.
Report on progress and impact to GEID Leadership Team, internal and external stakeholders.


Selection Criteria


The candidate should be a seasoned candidate with in-depth program management and consulting experience working with the private sector and across institutional structures to deliver inclusive supply chain solutions. They routinely lead staff, initiatives, programs, projects, and integrate the work of others (often multi-disciplinary). They confidently deliver quality output and can work and inspire others with a sense of urgency. They can proficiently interact with companies’ senior management, development partners and communicate with senior government counterparts and other organizations with confidence on the topic at hand. They have contributed to creating inclusive supply chains that empower women, promote gender equality, and drive sustainable development, and are eager to shaping the future of corporate value chains through the development of new products, business models, and partnerships that deliver development impact.


Education:  


Master’s degree in economics, finance, business, or other relevant discipline required.


Professional Experience:


At least 12 years of professional experience in private sector development in emerging markets with decision-making responsibility, ideally with a focus on gender and inclusion.
At least 8 years of experience in supply chain finance/management, sustainability, or innovation roles, with a strong focus on gender equality, product development, and private sector engagement. 
Demonstrated experience in developing innovative programs that address social inclusion, particularly for women and marginalized groups in supply chains. 
Experience designing advisory projects, including results frameworks to capture gender/inclusion outcomes and impacts.
Experience working with multinational companies, financial institutions, and local enterprises to integrate gender equality and inclusion into supply chains, especially in emerging markets.
Demonstrated knowledge of global supply chains, ESG frameworks, and the role of gender equality and sustainability in business resilience.
Proven track record in developing, successfully implementing, and scaling high-impact initiatives.


Preferred additional qualifications: 


Experience working with IFC or similar international financial institutions.
Familiarity with sustainability-linked finance, blended finance models, and innovative financing solutions for inclusive supply chains.
Understanding of regulatory and policy frameworks that support gender equality in global supply chains. more

Duties and Accountabilities

To perform according to expectations, the candidate would be expected to:


Transport authorized personnel to/from airports, meetings, appointments, and other official duties, including business travel to/from locations throughout South Africa.
Operate the assigned office vehicle and prioritize the safety of staff and other road users.
Deliver and collect... mail, documents, and other items, and fulfilling any additional transportation needs.
Meet officials, mission staff at the airport and adhering to local protocols or destination-specific formalities.
Conduct visual pre- and post-journey vehicle inspections for roadworthiness; maintain and upkeep office vehicle(s) in accordance with manufacture guidelines.
Perform day-to-day maintenance of the assigned vehicle by checking oil, water, battery, brakes, tires, etc.
Regularly update the World Bank Senior Security Specialists and Administrative Officer on the vehicle inspections and maintenance checks.
Ensure that the vehicle is always clean (interior and exterior, including safety belts) and assist or ensure that all passengers have fastened safety belts.
Ensure that the vehicle is equipped with First Aid kit and that s/he is trained in providing first aid. Check expiry date for consumables in the kit and seek replacement as appropriate.
Log official trips as per the World Bank’s policies, including daily mileage, fuel consumption, oil changes etc.
Ensure that the documentation for office vehicles, such as the license disc, is always up to date, including the display of current insurance coverage.
Observe the country’s traffic laws and regulations.
Regularly review and follow security information and environmental conditions to ensure safe driving both within and outside the cities.
Ensure the confidentiality of any discussions or phone conversations held by passengers.
Report all road traffic crashes and near-crashes to the World Bank Senior Security Specialists and Administrative Officer.


Selection Criteria


Must have a valid driver’s license, a Professional Driving Permit (PrDP), and capable of defensive driving.
Hold a high school diploma or equivalent certification, with a minimum of 5 years’ professional driving experience with a safe driving record.
Possess basic skills in minor vehicle repairs and maintenance.
Proficient in effectively communicating in English, both verbally and in writing.
Excellent administrative skills, including ability to use GPS/online maps, and proficient in Microsoft Office to maintain reports and for communication purposes.
Strong geographical knowledge of the region, including safe and alternative routes.
Thorough knowledge of driving rules and regulations and conversant with the Road Security Code.
Maintaining a professional appearance
Must have a high level of discretion, commitment and reliability.
Capacity to deal sensitively in multi-cultural environment and build effective working relations with clients and colleagues at all levels.
Willingness to work outside regular hours as required.
Medical/Health checks will apply. more

Duties and Accountabilities



Office Administration


Provide administrative support for major high-level events/activities, and maintain database of critical information (e.g. hotels, transportation, health, security, facilitators, etc.
Administrative procurement, including supporting activities of the Administrative Procurement Committee APRC with drafting contracts for various vendor... of goods and services and creating Administrative PO’s,
Participate in quarterly business review meetings with vendors by drafting minutes and schedule meetings. Maintain log of vendor service issues from internal clients and follow up through to timely resolution and settlement.
Regular review of vehicle log sheet and records pertaining to the administration and use of Country Office vehicle such as monitoring vehicle fuel and maintenance costs.
Identify and resolve diverse administrative issues as they arise, which often require interpretation of existing procedures and processes and independently determine appropriate applications and/ or in consultation with the appropriate team members.
Archive documents as per WBG policies and procedures, including disposal / incineration


VAT Claims Processing


Monthly compilation of VAT claims and returns to the South African Revenue Service (SARS) in respect of invoices and transactions paid in local currency by the World Bank including for new vehicles bought locally by staff who enjoy diplomatic accreditation.
Ensure that the invoices comply with all the requirements for VAT claims (original tax invoice and proof of payment) and work in close collaboration the Finance Analyst to reconcile against SAP records.
Provide regular follow-ups on VAT refunds via the e-Filing system and ensure that claims are processed and refunded within the stipulated period.
Submit monthly update to the Finance Officer on the status of VAT Claims submitted versus the monies refunded.


Asset Management


In collaboration with the Resource Management (RM) Team, participate in the annual physical assets inventory verification/counting and reconciliation against SAP records.
Support asset management function to ensure that an accurate list of Bank’s assets is maintained and that assets are tagged and safeguarded, and ensure asset recording, maintenance and retiring of World Bank Group Assets.
Assist the Administration Team with the disposal of surplus and obsolete assets.


Office Facilities


Oversee effective implementation of the day-to-day operations of the administrative services for the office, including facilitating office allocation and moves, and ensuring supply of office newspapers, drinking water and coffee and tea services.
Monitor outsourced activities, in particular cleaning of the office and supervise office aesthetics and greenery efforts in order to ensure comfort of staff and visitors at the workplace premises.
Plan and execute routine maintenance inspections and liaise with landlord and external contractors on the maintenance of office equipment e.g. aircons, electrical, plumbing, structural issues, fire alarm system, and general building maintenance.
Manage distribution and return of security cards to visiting missions for entrance and exit to the Country Office.
Liaise with Security team to ensure that established procedures for all fire, life safety and security programs are followed for periodic inspections and staff emergency drills.


Selection Criteria


Preferably National Diploma in either Business Administration, Facilities Management, Accounting or equivalent combination of relevant experience and education.
Monthly compilation of VAT claims and returns to the South African Revenue Service (SARS) in respect to transactions entitled to claims.
Ensure that the invoices comply with all the requirements for VAT claims (original tax invoice and proof of payment) and work in close collaboration the Finance Analyst to reconcile against SAP records.
Provide regular follow-ups on VAT refunds via the e-Filing system and ensure that claims are processed and refunded within the stipulated period.
Submit monthly update to the Finance Officer on the status of VAT Claims submitted versus the monies refunded.
Oversee effective implementation of the day-to-day operations of the administrative services for the office, including facilitating office allocation and moves, and ensuring supply of office newspapers, drinking water and coffee and tea services.
Monitor outsourced activities, in particular cleaning of the office and supervise office aesthetics and greenery efforts in order to ensure comfort of staff and visitors at the workplace premises.
Plan and execute routine maintenance inspections and liaise with landlord and external contractors on the maintenance of office equipment e.g. aircons, electrical, plumbing, structural issues, fire alarm system, and general building maintenance.
Manage distribution and return of security cards to visiting missions for entrance and exit to the Country Office.
Liaise with Security team to ensure that established procedures for all fire, life safety and security programs are followed for periodic inspections and staff emergency drills.
Three (3) years relevant work experience in a large organization or multinational corporation.
Ability to acquire/apply working knowledge of basic financial/ accounting systems including general software applications such as SAP, Lotus Notes, Word, Excel, and PowerPoint to enhance efficiency.
Proficient to effectively communicate in English (verbal and written).Display understanding of World Bank policies and procedures relevant to the area of assigned responsibilities and can apply/ implement them.
Ability to manage various tasks, deal with rapidly shifting priorities, provide support to staff and deliver against competing timelines.
Capacity to work simultaneously, effectively and efficiently on a variety of diverse issues and tasks, independently adjusting priorities and achieving results with agreed objectives and deadlines.
Capacity to deal sensitively in multi-cultural environment and build effective working relations with clients and colleagues at all levels.
Committed team player with demonstrated ability to effectively work in a collaborative fashion across organizational boundaries.
Travel is expected and mobility is required. more

Specific duties and accountabilities include:

Program strategy, development and management

Contribute to the development of the overall ESG regional strategy and develop corresponding priorities for ESG advisory client and market support engagements, in close coordination with the ESG, Regional and Industry Teams, and other key internal and external partners.
Lead the development,... management and delivery of ESG advisory projects and client engagements, including overseeing resources, timelines and monitoring of development results.
Lead a team of ESG specialists in the region to develop business opportunities and client proposals, manage projects and portfolios, and oversee quality of work performed by the team.
Lead the development of approaches that deliver ESG support to clients in Fragile and Conflict Affected States (FCS) in a manner that is effective and scalable, working in close collaboration with the regional FCS Africa team and regional industry teams.
Oversee the technical delivery of projects and program. Manage internal and external reporting, communication and program promotion across key stakeholders.
Manage relationships for successful delivery, including industry and regional management, development partners, World Bank and other external stakeholders.
Consolidate and analyze lessons learned from project implementation experiences and share with team members and colleagues across the region and globally.
Stay abreast of ESG market trends, both regionally and globally, to design and provide client products that are current and relevant, seeking input from colleagues as necessary.
Coordinate with global and regional staff responsible for delivering ESG advisory services to harmonize offerings, problem-solve and coherently deliver advisory support. 

Team Coordination, Budget and Financial Management

Coordinate a team of staff and consultants to deliver an impactful ESG advisory program. This can include working across investment and advisory teams.
Support the Regional ESG Managers in managing staff performance, communicating clear expectations and accountabilities, providing timely feedback and support to enable team members to succeed in their roles.
Identify and anticipate financial needs, develop detailed budgets, and manage and report on financial performance per those plans.
Identify funding sources to deliver on the ESG advisory program, including active regional fundraising, writing proposals for development partners, coordinating with the global team and other fundraising colleagues.
Control and monitor expenditures according to IFC policies and guidelines and within own approval thresholds while optimizing results.
Manage relationships with donors, oversee donor reporting and support the Regional ESG Managers in their duties as trust fund managers.

Knowledge Management

Consolidate and analyze lessons learned from project implementation. Facilitate knowledge flow across IFC and the World Bank Group, sharing lessons and best practices, in the region and globally.
Share materials, contributing to ESG knowledge management initiatives and enabling connectivity with IFC colleagues in the region and globally.

Selection Criteria

The candidate should be a seasoned professional with extensive expertise in both project and program management. S/he should be recognized as an expert in Environmental, Social or Corporate Governance (ESG) or a relevant field within ESG, with a proven track record in delivering high-quality advisory services. S/he should routinely lead complex projects and integrate work of other (often multi-disciplinary) professional staff. S/he must possess the confidence and expertise to engage effectively with senior-level executives (including board members and senior management), as well as with policymakers and other high-level market operators. Key selection criteria will include: 

Master’s Degree or higher in an area related to environmental or social management, business administration, law, economics, finance, accounting/audit, engineering, or other relevant discipline.
At least 12 years of relevant work experience in an ESG-related area, ideally in the private sector, private consulting firm or international organization.
Experience managing advisory services with clients, preferably in the areas of ESG standards and performance.
FCS and real sector (infrastructure, manufacturing, agriculture and services) experience is essential.
Experience in managing and implementing donor-funded projects, including reporting to development partners.
Demonstrated ability to work collaboratively in a matrixed, highly complex and global organization, with strong influencing and interpersonal skills; ability to cultivate an active network inside and outside the organization.
Demonstrated technical knowledge of best available practices related to corporate governance, environmental and social management. Knowledge and experience in applying the IFC Performance Standards is advantageous.
Relevant experience working in Africa is desirable, though not required.
Proven ability to conceptualize, design and implement large projects and to produce complex reports or studies.
Demonstrated professional leadership and ability to lead a sizeable and dispersed team to execute projects.
Ability to communicate ideas clearly and confidently, articulate issues and recommend solutions.
Excellent English written and spoken communication skills are essential. French written and spoken communication skills are considered a plus. 
Strong presentation and written communication skills.
Willingness to travel extensively. more

Duties & Responsibilities
Responsibilities include, but are not limited to:

Contribute to the development and delivery of IFC’s agribusiness strategies and investment program working closely with the investment teams.
Working closely with the sector lead and regional investment teams, conduct due diligence to assess project strengths and weaknesses, and provide investment teams with an... appraisal report and operational parameters to be built into financial models.
Work closely with Climate Business team to make sure all projects are assessed for Paris Alignment, decarbonization strategies, and climate transition risk and physical risk assessments; use and develop GHG monitoring tools to assess projects.
Participate in the investment committee meetings and respond to the committee’s questions .
Support the review of advisory/upstream services proposals.
Provide industry and best practice advice to internal - IFC and WBG colleagues - and external clients and add value to new business development activities and portfolio monitoring, as well as to advisory services projects.
Assist in the selection, briefing and supervision of technical consultants engaged on due diligence.
Participate in conferences and seminars and other events representing IFC and as appropriate to maintaining and building sector knowledge.

Selection Criteria

Commitment to IFC and the World Bank Group’s mission, strategy, and values.
20 years + years of operational experience in agricultural primary production at operational and management levels.
Minimum master’s degree.
Sound knowledge of current industry and sector operating parameters to permit comparative cost analysis and benchmarking.
Sound knowledge and experience in delivering sustainability solutions to the agribusiness sector.
Sound business judgment and proven track record of investment screening and assessment.
Excellent written and spoken English skills and ability to write technical appraisal reports in a timely manner, also with French language a plus.
Ability to work effectively in teams and build bridges across organizational boundaries.
Passion for the sector and results driven with energy, initiative, and self-motivation.
Willingness to undertake extensive international travel in emerging markets. more

Duties and Accountabilities:

Independently manage, as Project Leader (PL), the preparation and delivery of a select number of ESG AS projects (including ESG operations-led projects, or ESG components of engagements led by other units in the region) and provide E&S cross-support to other PLs and projects.
Lead or contribute to the design and implementation of E&S related aspects of IFC’s ESG AS... projects in Africa focused on clients and markets.
Support the preparation of new ESG AS projects including identification of project countries and key areas of support, undertake baseline assessments, design project components and activities, develop project budgets and Monitoring and Evaluation (M&E) Frameworks, and draft high-quality project documents including concept notes and implementation plans. 
Lead on technical implementation of all project activities (e.g. led engagement with all project partners, prepare technical inputs and feedback on ESG guidelines and regulations, develop course materials and deliver workshop/trainings, undertake diagnostics of client’s ESG practices, preparation of Advisory Services proposals and taking the lead on Advisory Services support delivery) and oversee all tasks supported by consultants, ensuring highest levels of product quality and client service at the project level.
Engagement and follow up with local partners including leading discussions on activities to be supported, preparation of project implementation plans, development of cooperation agreements and execution of all project activities.
Draft and process all program related documents including workplans, terms of reference, Integrity Due Diligence project budget updates, extension memo’s etc. in line with IFC’s AS governance procedures.
Identify and anticipate financial project needs, develop detailed project budgets, and manage and report on financial performance according to plans, and undertake procurement for all project related activities.
Monitor development results, collect and enter all relevant evidence to substantiate project results in Advisory Services Operations Portal (ASOP), and ensure legal agreements are filed.
Prepare Project Status Reports and ensure supervision reports for all projects managed, including ASOP and M&E Framework updates are submitted in time in accordance with IFC’s AS operational guidelines. 
Prepare Project Completion Reports that are of high quality and adhere to the Independent Evaluations Group evaluation criteria.
Work with donor team to manage current project donor relationship, including (but not limited to) preparing donor reports, attending meetings, and managing donor relationships in local country offices.  
Manage internal and external reporting, communication and ESG AS Program promotion across key stakeholders.
Consolidate and analyze lessons learned from project implementation experiences and sharing with team members and colleagues across the Region and globally.

Selection Criteria

Advanced degree (Masters) in science, engineering, sociology or other relevant disciplines.
Minimum of seven years professional experience working on E&S management, monitoring and/or due diligence, with a preference for private sector experience in the Africa region. 
Experience working with IFC/World Bank/E&S Policies and Standards. 
Willingness to travel regularly. 
Strong analytical skills, ability to think strategically, analyze and summarize diverse sources and draw conclusions from limited data.
Demonstrated track record of designing and delivering training on E&S.
Ability to communicate effectively and concisely on complex E&S issues in spoken and written form.
Excellent project management skills including work planning, budgeting; monitoring and evaluation. Strong organizational skills with ability to prioritize, deal with frequent unexpected changes, and manage multiple tasks under tight deadlines. Attention to detail a must. 
Driven self-starter with a high degree of responsiveness, proactivity and excellent collaboration skills. 
Good team player with strong interpersonal skills, including the ability to work as a member of a multi-disciplinary and multi-cultural team, work effectively in and influence a team, and network effectively across boundaries. 
Ability to manage multiple tasks simultaneously under tight deadlines.
Demonstrated ability to adapt to changing circumstances, organize and prioritize deliverables, and maintain attention to detail.
High personal integrity and emotional intelligence, with the ability to handle sensitive matters in a discreet and respectful manner, respond diplomatically and remain calm under pressure. more

IFC seeks to hire an Operations Officer to be based in Nairobi, Kenya to lead business development and oversee the execution of the EDGE Green Building Program, as well as the BRI and APEX Green Cities Programs, in response to market demands. The successful candidate will report directly to the Green Buildings Lead for Africa. 
 The new team member’s core responsibilities will be to: (i) define... and implement a comprehensive go-to-market strategy for EDGE-BRI in Kenya and one or more other African markets; (ii) outreach to financial intermediaries on the creation of financial and non-financial products and services that support the growth of the green and resilient building sector and low carbon cities.
Lead and expand the EDGE Green Buildings Program in Kenya and additional African markets.
Conduct market research and data analysis to identify growth opportunities and innovative strategies for program expansion.
Advise certification providers on successful EDGE certification strategies, encompassing technical, operational, marketing, and financial aspects.
Develop a detailed workplan and country-specific strategies to meet ambitious EDGE targets.
Assess market readiness for BRI and APEX Programs and foster new and existing strategic partnerships.
Engage with key industry players to promote EDGE, enhance capacities, and ensure program adoption and client retention.
Generate and disseminate high-quality content to reinforce the business case for EDGE-BRI in local markets and support stakeholders in their business development efforts.
Advocate for resilient and decarbonized portfolios, including retrofitting and Zero Carbon initiatives.
Represent IFC programs at public events to increase awareness and support program integration.
Work with the global marketing lead to refine the program’s messaging for African markets and use various channels to highlight client success stories.
Prepare donor and supervision reports as needed.
Assist the regional lead with strategy, budgeting, and fundraising activities for the Africa region.

Selection Criteria

The candidate must have a significant network in the property and/or financial real estate sector and be able to work both independently and as a team player, be at ease in working with high-level clients, and have several years of experience in business development as related to the real estate sector.
Master's degree in business, economics, architecture, civil engineering, or related field.
At least 8 years' experience in the green building sector and 5 years in business development within property/financial sectors.
Business development expert with a robust network in property/financial real estate and a deep understanding of African markets.
Independent and team-oriented professional comfortable with high-level client engagement.
Proven track record in client conversion and relationship management with financial institutions and other key players.
Dynamic leader with exceptional energy, initiative, and the ability to drive multi-disciplinary team collaboration across borders.
Strong business judgment and project management skills are essential, with a track record of delivering results in high-pressure situations.
Experience with urban infrastructure and planning is desirable.
Candidates with GHG quantification expertise are preferred.
Exceptional presentation, verbal and written communication skills are required for liaising with internal and external parties.
Fluency in English is mandatory; proficiency in French is advantageous. more