Responsibilities

Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
Manages and coordinates sales and marketing activities
Develops and implements a sales and marketing strategy and annual plans in conjunction with the other departments. 
Conducts market research to determine market requirements... for existing and future products including carrying out regular customer surveys 
Develops and maintain long-term relationships with clients through managing and interpreting their requirements;
Builds and maintains relationships with key partners in assigned accounts/prospects
Facilitates customer relationships to ensure timely resolution of customer issues and queries
Sells products by establishing contact and developing relationships with prospects; recommends solutions.
Follow up on all leads, requests/quotes issued to new/potential clients to ensure the business is secured.
Attain the communicated monthly sales turnover.
Actively make client visits and follow up to ensure client satisfaction and secure business.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analysing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; establishing personal networks and benchmarking state-of-the-art practices.
Calculates client quotations and administers client accounts by disseminating sales documentation including invoicing and payment dispatches
Assists in negotiating tender and contract terms and conditions to meet both client and company needs

Key Qualifications

Bachelor’s degree in Sales & Marketing or relevant field
Over 3 years of experience preferably in clearing, forwarding, freight and logistics
Knowledge of Microsoft Office, Research methods
Negotiation skills. Organizational and prioritization skills
High levels of creativity & Integrity
Strategic Thinking, Self-driven, and Service-oriented
Positive self-motivated, Builds lasting bond
Excellent communication, interpersonal and customer service skills
Knowledge of data analysis and report writing
Ability to understand and follow company policies and guidelines
Strong analytical, organizational and creative thinking skills
Problem-solving skills
Knowledge of clearing and forwarding policies 
Proven track record in sales more

Responsibilities

Provide technical support to all staff for software, hardware, and network issues
Install and configure computer hardware, software, systems, networks, printers and scanners
Maintain and troubleshoot all IT systems, including servers and databases.
Conduct regular maintenance and updates of all IT systems to ensure they are up-to-date and secure
Evaluate and modify the... system’s performance for increased efficiency and user productivity.
Manage the helpdesk system and respond to user inquiries in a timely and professional manner
Manage and troubleshoot communication systems, including telephones and networks.
Develop and implement IT policies and procedures to ensure that all IT systems are used efficiently and effectively.
Provide training and guidance to staff on IT systems and applications.
Work with the Head of IT to develop and manage the IT budget.
Conduct research on new and emerging technologies and make recommendations for their implementation
Maintain the integrity of the systems, server deployment and systems security.
Produce user and support guides.
Assist with other IT-related tasks and projects as needed

Academic qualification

Bachelor’s degree in Computer Science, Information Technology, Business Information and Technology or a related field
Certification in Information Technology related professional courses
At least two years of experience in IT support or a related field in a busy work environment.
Strong technical skills and experience with computer hardware, software, systems, networks, printers and firewalls.
Ability to diagnose and troubleshoot technical
Excellent problem-solving skills
Organizational skills
Knowledge of emerging technologies and their potential applications 
Establishing rapport and good collaboration
Excellent written and verbal communication skills
Must be a self-starter, alert, energetic, responsible and flexible.
Advanced knowledge of networking fundamentals, general network setup and device configuration.
Knowledge of Linux and Windows Servers implementation and configuration.
Demonstrated ability to support Windows, Linux, Unix and Mac OS users’ workstations. more