DUTIES AND RESPONSIBILITIES
Sales Strategy & Execution

Develop comprehensive solar sales plans aligned with the company’s business goals.
Identify and target new business opportunities in residential, commercial, and industrial markets.
Design and execute short-term and long-term sales strategies to achieve revenue targets.
Forecast solar product demand and prepare sales pipelines with a... focus on growing market share.
Regularly assess sales performance metrics and adjust strategies to optimize results.

Team Management & Leadership

Lead, mentor, and motivate a team of solar sales representatives to meet or exceed targets.
Develop key performance indicators (KPIs) and sales goals for team members.
Conduct regular performance evaluations and provide training, coaching, and professional development.
Create a collaborative, goal-oriented team environment that fosters continuous improvement.

Business Development & Relationship Management

Build and maintain strong relationships with key stakeholders, including distributors, contractors, and installers.
Establish partnerships with real estate developers, energy consultants, and government bodies to grow business opportunities.
Manage the preparation of proposals, tenders, and service agreements.
Oversee post-sale customer support and ensure a seamless experience throughout the sales cycle.

Market Research & Competitor Analysis

Monitor industry trends, market developments, and competitor activities in the solar energy sector.
Conduct in-depth market research to understand consumer behavior, regulatory requirements, and business challenges.
Recommend product improvements and new service offerings based on market insights.

Budgeting & Financial Management

Develop and manage the solar sales budget, ensuring efficient allocation of resources.
Monitor profitability by managing margins, pricing strategies, and discount frameworks.
Prepare monthly, quarterly, and annual financial and sales reports for senior management.
Ensure alignment with company-wide financial goals and KPIs.

Collaboration & Cross-Functional Coordination

Work closely with the marketing team to design promotional campaigns that enhance brand visibility.
Collaborate with the technical team to ensure smooth installation and customer satisfaction post-sales.
Coordinate with logistics and procurement teams to ensure product availability and timely delivery.
Support internal innovation initiatives to improve product offerings and meet customer needs.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Bachelor’s Degree in Sales & Marketing, Business Administration, or a related field.
5+ years of experience in a senior sales role, preferably within the solar or renewable energy sector.
Demonstrated success in driving sales growth and expanding market share.
Previous experience in solar product sales or technical energy solutions is an added advantage.
Proven ability to manage and develop high-performing sales teams.
Strong business acumen with an analytical mindset and problem-solving capabilities.
Proficiency with CRM tools and sales management software. more

JOB SUMMARY

The Supply Chain Director will oversee the daily operations in the areas of supply and production. The primary objective is to improve efficiency and effectiveness of cross departmental collaboration, execute business activities as assigned by the MD, set operational policies, inform the MD of the company’s operational performance on a regular basis, communicate business goals to... employees and manage employees. The employee will be responsible for ensuring individual departments are effective in achieving their goals.

DUTIES AND RESPONSIBILITIES
Strategic Planning and Execution

Work closely with the senior management and the executive team to establish the company’s strategic goals and develop long-term plans to achieve them
Identify opportunities for optimization, and make informed decisions regarding resource allocation
Have a deep understanding of the business landscape and be able to align operational activities with the overall strategic direction of the company
Collaborate with the Agricultural Produce sourcing team to optimize sourcing, maximize volumes sourced, build and maintain long-term sustainable relationships with our smallholder farmer base, and implement strategies to mitigate long-term supply risk
Establish with the Factory Manager a manufacturing plan and policy guidelines to drive the performance of key result areas on production activities and continuous implementation monitoring
Develop and implement efficient logistics strategies.

Operational Management and Oversight

Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
Monitoring processes, implementing and enforcing policies and procedures, and troubleshooting any operational issues that may arise
Enhance and maintain operational systems, processes, and best practices for improved efficiency and performance which will drive the overall success of the company
Oversee the production of monthly reports outlining progress and milestones realized within the Production and Supply
Monitor the facility’s equipment needs and ensures that the technical team is working to keep the company’s equipment and physical facility properly maintained
Ensures that quality standards are understood and meet acceptable limits in the manufacturing and distribution process. Assure that policies and documentation are current and facility is compliant with customer audit requirements.
Sourcing and farmer engagement and support activities;
Ensure the procurement of Agricultural Produce from approximately 4,000 farmers is optimized, ensuring timely and cost-effective sourcing
Manage the field team responsible for farmer engagement and agronomic support activities
Supervise the field team handling farmer and field certification activities
Coordinate the field team responsible for quality checks at the field level
Ensure compliance with organic and fair for life certification standards

Forecasting and Budgets

Support the execution of raw material procurement processes and coordinate material and resources allocation outside of Agricultural Produce as appropriate
Support the CFO in the development and reporting against budgets, forecasts, and resource allocation effectively
Review financial information and propose adjustments to operational budgets to promote profitability
Oversee the cost-effective management of supply, production and logistics in consistence with budgeted levels of costs

Compliance and Risk Management

Ensure compliance with industry regulations and environmental standards
Adhere to the company’s policies and standards, and ensure that laws and regulations are being followed
Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment
Identify and mitigate operational risks to ensure business continuity
Maintain up-to-date knowledge of industry trends, technologies, and best practices

Team Leadership and Development

Lead, motivate, and support the team within a time-sensitive and demanding environment
Guide, mentor and support staff while fostering a positive and productive work environment.
Ensure effective communication and collaboration within the team, promote professional growth and development, and identify and address any performance issues
Foster a spirit of teamwork and unity among department leaders that encourages top performance and employee retention
Coordinate with other department heads to ensure collaboration across all parts of the organization
Support the Head of HR in developing and nurturing a dynamic and competent workforce through a robust performance driven culture
Promotes cross training to optimize workforce, ensures functional coverage, reduce labor costs, and supports succession planning

KEY REQUIREMENT SKILLS AND QUALIFICATION

Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field.
8+ years of experience in supply chain management, with a focus on procurement and production in a busy food processing company.
Proven experience as a Chief Buyer, preferably with experience sourcing produce directly from farmers.
Strong background in production planning, quality assurance, logistics, and maintenance management.
Knowledge of sustainability practices in supply chains is an added advantage. more

DUTIES AND RESPONSIBILITIES

Create, manage, and optimize websites for usability and performance.
Ensure websites are SEO-friendly and compatible with various devices.
Implement updates and enhancements to meet business needs.
Manage and maintain the functionality of mobile and web applications.
Coordinate with developers to troubleshoot and resolve app issues.
Monitor app performance and... manage version upgrades.
Oversee social media accounts (e.g., Facebook, Instagram, LinkedIn) to ensure consistent branding and engagement.
Design and execute social media campaigns aligned with marketing strategies.
Track analytics and generate reports on social media performance.
Set up and manage online stores, including product listings, payment gateways, and inventory tracking.
Ensure the e-commerce platform operates smoothly with minimal downtime.
Analyze sales data and provide recommendations to improve conversion rates.
Coordinate the implementation, customization, and maintenance of ERP systems, with a focus on ODOO.
Collaborate with departments to ensure smooth ERP workflows and data integration.
Provide support and troubleshooting for ERP system users.
Manage IT infrastructure, including hardware, software, and networks.
Diagnose and resolve technical issues for end-users.
Ensure data security and regular system backups.
Develop and maintain scripts for automation or data analysis.
Provide Python-based solutions for business needs when required.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Bachelor’s Degree in IT, Computer Science, or a related field.
Proven experience in web design and app management.
Familiarity with social media marketing and e-commerce platforms.
Experience with ERP systems (preferably ODOO), either functional or backend.
Strong troubleshooting and IT maintenance skills.
Basic to intermediate Python programming knowledge is an added advantage.
Excellent problem-solving abilities with strong communication skills.
Ability to multitask and manage priorities in a fast-paced environment.
Should be willing to travel across East Africa more

DUTIES AND RESPONSIBILITIES

Identify key contacts at potential client companies and approach them to establish and foster a relationship.
Maintain good relationships with clients.
Pre-planning weekly sales prospects.
Networking, Cold calling and visiting potential clients.
Arranging meetings with potential clients and explain the services and provide estimates and proposals.
Record... information on a database and maintain clients’ database.
Setting up of appointments.
Survey and assess potential clients’ needs.
Preparing of quotations/proposals/tenders and presentations.
Conduct follow up calls, relationship building and free demos for clients.
Negotiating the sales and clinching business with clients.
Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
Understand the clients’ needs, problems as well as challenges and identify ways to develop plans on how the business could better address those needs.
Aim to preserve and renew contracts.
Grow the business by identifying new sales and business development opportunities.
Seek opportunities to cross-sell or upsell to existing clients.
Provide excellent service in order to maintain a positive reputation for the business.
Act as a point of contact for complaints and ensure customer issues are resolved in a prompt and professional manner.
Develop and execute a strategies to meet the set revenue targets.
Promote high-quality sales, supply and customer service processes.
Target appropriate clients

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or diploma in Sales and Marketing or related field.
Minimum 3 years working experience as a Sales and Marketing Manager in a reputable organisation.
Previous work experience in sales and marketing with a cleaning company or related service.
Track record of accomplishment of Cleaning services sales.
Aggressive in marketing.
Excellent communication and selling skills.
Outgoing personality with useful networks.
Relevant experience is key.
Self-motivated with Go-getter attitude more

DUTIES AND RESPONSIBILITIES

Greet customers and assist them in selecting products that meet their needs.
Assist in maintaining and updating financial records, including ledgers, journals, and accounts payable/receivable.
Ensure that all financial transactions are accurately recorded in the accounting system.
Process invoices from vendors and service providers, ensuring timely and accurate... payments.
Generate and distribute invoices to customers and follow up on outstanding payments.
Reconcile bank statements and resolve any discrepancies in a timely manner.
Assist in month-end and year-end closing activities, including account reconciliations and preparing necessary schedules.
Support in the preparation of financial statements, reports, and summaries for management review.
Assist in generating regular reports on accounts payable, accounts receivable, and other financial metrics.
Maintain proper documentation for all financial transactions to ensure compliance with internal policies and external regulations.
Assist in audits by providing necessary documentation and information to auditors.
Collaborate with other team members in the accounting department to streamline processes and improve efficiency.
Support the finance team with any ad hoc accounting tasks or special projects as required.

KEY REQUIREMENT SKILLS AND QUALIFICATION

CPA (Certified Public Accountant) qualification or a Diploma in Accounting, Finance, or a related field is required.
Strong attention to detail and accuracy in data entry and record-keeping.
Basic understanding of accounting principles and practices.
Proficient in Microsoft Office Suite, especially Excel; familiarity with accounting software is a plus. more

DUTIES AND RESPONSIBILITIES

Greet customers and assist them in selecting products that meet their needs.
Provide detailed information about product features and benefits.
Process sales transactions accurately and efficiently.
Maintain knowledge of current promotions and product offerings.
Ensure the sales area is clean, organized, and well-stocked.
Build and maintain relationships with... customers to encourage repeat business.
Assist with inventory management, including stock replenishment and reporting discrepancies.
Collaborate with team members to achieve sales targets and enhance customer satisfaction.
Attend training sessions to improve product knowledge and sales techniques.

KEY REQUIREMENT SKILLS AND QUALIFICATION

A Diploma or Certificate in Sales, Marketing, Business Administration, or a related field.
1-2 years of previous experience in a sales or retail environment.
Strong interpersonal and communication skills.
Ability to work in a fast-paced environment and meet sales targets.
Excellent customer service skills with a friendly and approachable demeanor.
Proficient in using point-of-sale systems and basic computer applications more

DUTIES AND RESPONSIBILITIES

Identify and pursue new business opportunities in the science and laboratory equipment sector.
Conduct market research to identify trends, customer needs, and competitive landscape.
Develop and implement effective sales strategies to achieve sales targets and expand the customer base.
Build and maintain strong relationships with existing and potential clients... through regular communication and follow-ups.
Prepare and deliver engaging sales presentations to clients, showcasing our products and services.
Collaborate with internal teams to ensure customer satisfaction and timely delivery of products.
Track sales performance metrics and report on sales activities, achievements, and areas for improvement.
Participate in industry events, trade shows, and networking activities to promote the company’s offerings.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or diploma in a business-related course.
Minimum of 2 years of experience in sales, preferably in the laboratory or scientific equipment sector.
Strong understanding of sales principles and techniques.
Excellent communication, negotiation, and interpersonal skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite and CRM software.
A valid driver’s license is an advantage. more

DUTIES AND RESPONSIBILITIES

Process and review all invoices, ensuring accuracy and compliance with company policies.
Verify and match invoices with purchase orders and delivery notes.
Schedule and execute timely payments to suppliers while ensuring cash flow optimization.
Maintain vendor relationships and resolve any discrepancies related to billing or payment issues.
Prepare and process... recurring payments and expense reimbursements.
Generate and send invoices to customers in a timely manner.
Monitor accounts receivable aging reports and follow up on overdue accounts.
Reconcile customer payments and allocate receipts against outstanding invoices.
Assist in the resolution of customer disputes regarding billing and payment issues.
Prepare and maintain reports on accounts receivable status and collections activity.
Prepare monthly financial reports related to accounts payable and receivable for management review.
Conduct monthly reconciliations of accounts payable and receivable to ensure accuracy and integrity of financial data.
Assist in preparing year-end financial statements and support audit requests by providing necessary documentation.
Ensure compliance with internal controls and accounting policies to safeguard company assets.
Maintain proper documentation and records for all transactions in accordance with audit and compliance standards.
Assist in developing and improving accounting processes and systems for greater efficiency and accuracy.
Work closely with the finance team and other departments to ensure smooth financial operations.
Provide financial insights and support to management regarding cash flow and budgeting.
Participate in training and development initiatives to improve accounting practices within the organization.
Assist in budgeting and forecasting processes, providing insights based on accounts payable and receivable trends.
Stay updated on industry trends, regulatory changes, and best practices in accounting.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Bachelor’s degree in Accounting, Finance, or a related field is preferred or CPA K
A minimum of 3 years of experience as an Accountant, specifically in payables and receivables, within a busy manufacturing company.
Strong understanding of accounting principles and practices.
Proficient in accounting software and MS Excel.
Excellent analytical and problem-solving skills. more

DUTIES AND RESPONSIBILITIES

Monitor online portals, newspapers, and other sources for relevant tenders and bidding opportunities.
Maintain a database of ongoing and upcoming tender opportunities in line with company services.
Prepare comprehensive tender responses and proposals according to the client’s requirements.
Ensure all bid documents are accurate, complete, and aligned with... submission guidelines.
Coordinate with internal teams to gather necessary information (pricing, technical data, certifications, etc.).
Develop a checklist for each tender to ensure all mandatory documents are included.
Draft compelling proposals that highlight the company's strengths, capabilities, and value propositions.
Ensure the proposals meet both technical and financial criteria set by the client.
Customize submissions to suit the unique requirements of each tender or bid.
Submit tenders on time, following both electronic and manual submission processes where applicable.
Ensure the packaging and delivery meet the instructions stated in the tender documents.
Track the status of submitted tenders and follow up with clients for feedback.
Maintain a tender log and update the status of each bid regularly.
Communicate promptly with clients to clarify queries or provide any additional information post-submission.
Maintain proper records of all tenders and proposals submitted.
Generate weekly or monthly reports summarizing tender activities and outcomes for management.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Proven experience in tender preparation and management, preferably in the events industry.
Strong proposal writing skills with attention to detail.
Good understanding of compliance and bid submission processes.
Excellent time management and ability to meet strict deadlines.
Strong research, analytical, and organizational skills.
Proficiency in MS Word, Excel, and PowerPoint. more

DUTIES AND RESPONSIBILITIES

Provide timely technical support to clients and internal teams, resolving hardware, software, and network issues.
Install, configure, and maintain computer systems, printers, and other IT equipment.
Assist with software updates, backups, and system maintenance.
Respond to support requests through email, phone, or in person, and document all issues.
Train... end-users on basic software and hardware functionalities.
Maintain accurate logs of system performance, issues, and resolutions.
Ensure adherence to IT policies and procedures.
Escalate complex issues to senior IT staff when necessary.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or Diploma in ICT or a related field.
1-2 years of experience in an ICT support role handling technical issues with clients.
Strong knowledge of operating systems (Windows, MacOS, etc.) and common software applications.
Familiarity with basic networking concepts (LAN, WAN, VPN).
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Problem-solving skills with a customer-focused approach. more

DUTIES AND RESPONSIBILITIES

Manage incoming customer inquiries via phone, email, and in-person visits.
Provide accurate information about products, services, and policies.
Handle customer complaints and ensure effective solutions in a timely manner.
Maintain a professional and friendly demeanor during all interactions.
Use telephone etiquette to answer and transfer calls... efficiently.
Monitor and respond to customer messages on social media platforms.
Keep records of customer interactions, inquiries, and resolutions.
Support the administrative team with front desk tasks as needed.
Escalate complex issues to the relevant department for resolution.

KEY REQUIREMENT SKILLS AND QUALIFICATION

2+ years of experience as a Customer Service Representative or Receptionist.
Excellent communication skills, both verbal and written.
Knowledge of social media platforms and the ability to engage with customers online.
Strong telephone etiquette and ability to handle calls professionally.
Proficient in Microsoft Office Suite and other relevant software.
Ability to manage time effectively and prioritize tasks.
Problem-solving skills with a customer-oriented approach. more

DUTIES AND RESPONSIBILITIES

Create, manage, and optimize websites for usability and performance.
Maintain and update inventory records for tools, parts, and equipment in the store.
Monitor stock levels to ensure sufficient quantities are available for production.
Conduct regular stock-taking and reconciliations.
Issue materials, spare parts, or tools to technicians, engineers, and other... departments.
Track which department or employee has received items to maintain accountability.
Receive incoming deliveries, verify the quantity and quality against orders.
Report damaged or missing items to the procurement team for follow-up.
Identify stock shortages and communicate with the procurement team for timely reorders.
Help forecast future stock needs based on usage trends.
Maintain accurate records of stock movements and prepare reports on stock levels.
Use software or inventory systems to log transactions and ensure data accuracy.
Ensure the store is well-organized, with all items placed in appropriate locations.
Follow safety protocols when handling and storing materials, especially if they involve hazardous goods.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Proven experience in web design and app management.
Diploma in Procurement, Supply Chain Management, or a related field.
Experience: 2+ years in a similar role within a manufacturing or automotive company.
Strong organizational and time management skills.
Proficiency in Microsoft Office and inventory management systems.
Excellent attention to detail and problem-solving skills.
Good communication and teamwork abilities. more

DUTIES AND RESPONSIBILITIES
Backend Development:

Develop, test, and maintain server-side logic using Laravel PHP framework.
Build reusable code and libraries for future use.
Implement security and data protection protocols.
Develop APIs (RESTful and/or GraphQL) for scalable applications.

Database Management (MySQL):

Design and manage MySQL databases with data integrity and high... performance.
Perform database migrations using Laravel's system.
Optimize MySQL queries and maintain backup procedures.

API Integration and Development:

Integrate third-party services and APIs with Laravel applications.
Troubleshoot and debug any API-related issues.

Collaboration:

Work with front-end developers to integrate user-facing elements with server logic.
Collaborate with DevOps teams to implement CI/CD pipelines.
Participate in code reviews to enhance code quality.

Performance Optimization:

Identify performance bottlenecks and optimize backend performance.
Troubleshoot production issues and provide rapid fixes.

Security & Best Practices:

Implement security best practices in the codebase, including secure authentication, data encryption, and handling vulnerabilities.
Stay updated with the latest security measures and ensure compliance with data privacy regulations (e.g., GDPR, HIPAA).

Documentation:

Create and maintain technical documentation for new and existing features.
Write clear and concise code documentation for fellow developers and technical teams.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Bachelor’s Degree in Computer Science, Software Engineering, or a related field
2+ years of experience as a backend developer, specifically with Laravel and JavaScript.
Excellent communication and teamwork abilities to work with cross-functional teams.
Experience with Node.js for backend development.
Knowledge of WebSockets and real-time communication in Laravel.
Understanding of CI/CD pipelines and automation tools like Jenkins or GitLab CI. more

DUTIES AND RESPONSIBILITIES

Ensure incoming materials are in compliance to required specifications.
Ensure that process and finished products are in compliance with the required specifications.
Responsible for control of non- conforming materials and products.
Assist with investigation for customer complaints and non-conformance issues.
Assist with training and instruction for production... operators.
Responsible for laboratory equipment and inventory.
Responsible for maintaining Good Housekeeping Practices in the laboratory.
Maintain accurate documentation in hard and soft copy of quality inspection and laboratory test results.
Responsible for testing competitor samples and assist in R&D and NPD.
Responsible to ensure food safety standards are maintained throughout the entire process.
Ensure all documentation of quality control activities has been done by end of shift.
Monitor water purification and process systems water quality.
Analysis of raw materials, intermediate and finished goods to ensure conformity to company specifications and legal requirements.
Ensure implementation of Good Manufacturing Practices (GMP) in production areas.
Implement Good Laboratory Practices (GLP).

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma in Food Science or other related studies with at least 2 years’ experience
Proficiency in using laboratory equipment and techniques for testing food products (e.g., pH meters, moisture meters, chemical analysis).
A deep understanding of food safety regulations, HACCP principles, and industry standards.
Skill in collecting, analyzing, and interpreting data from quality control tests.
Clear and effective communication skills, both verbal and written. more

DUTIES AND RESPONSIBILITIES

Work with department heads to determine staffing needs and develop job descriptions.
Manage job postings on various platforms and screen applications for initial selection.
Maintain and update employee files and records in compliance with legal and organizational requirements.
Ensure all employee information is accurate in the HR system, including personal... details, salary changes, leave requests, and other employment data.
Work closely with the finance department to provide accurate and up-to-date payroll information, including attendance, overtime, allowances, deductions, and other relevant details.
Assist in resolving payroll discrepancies and responding to employee inquiries regarding compensation and benefits.
Serve as the first point of contact for employee queries related to HR policies, procedures, and benefits.
Assist in addressing employee grievances and resolving workplace issues in a fair and timely manner.
Coordinate internal and external training sessions, ensuring employees are provided with opportunities to enhance their skills.
Monitor training progress and maintain training records for all employees.
Assist in the performance appraisal process, ensuring timely completion and documentation of employee evaluations.
Help implement performance improvement plans (PIPs) for underperforming employees, in collaboration with supervisors and department heads.
Provide advice and support on performance management issues, ensuring fair and consistent application of policies.
Prepare monthly, quarterly, and annual HR reports on recruitment, employee turnover, absenteeism, training, and other key HR metrics.
Assist in identifying trends and recommending improvements based on HR data analysis.
Ensure accurate reporting of statutory and regulatory HR obligations.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or Diploma in Human Resource Management, Business Administration, or a related field.
2-3 years of proven experience in a busy HR department, handling various HR functions.
Solid understanding of labor laws, statutory requirements, and HR best practices
Proficient in using HR information systems (HRIS) and Microsoft Office Suite (Excel, Word, PowerPoint).
Strong verbal and written communication skills, with the ability to interact with employees at all levels.
High degree of professionalism, integrity, and confidentiality in dealing with sensitive employee issues. more

DUTIES AND RESPONSIBILITIES

Oversee daily hotel operations including front office, housekeeping, food and beverage, and maintenance departments.
Ensure the hotel operates in accordance with set standards for guest satisfaction, cleanliness, and service.
Manage budgets, financial performance, and expenses to maintain profitability.
Coordinate with different departments to ensure seamless... operations and address any issues.
Implement and monitor policies for customer service excellence, guest handling, and complaint resolution.
Monitor staff performance, provide regular feedback, and ensure a positive work environment.
Ensure compliance with health, safety, and legal regulations, including hygiene standards.
Oversee staff scheduling, recruitment, and onboarding in collaboration with HR.
Drive staff training and development, with a focus on enhancing service delivery.
Develop and implement strategies to improve operational efficiency and customer satisfaction.
Handle guest feedback, reviews, and complaints, ensuring timely resolution.
Regularly report to upper management on hotel performance and any operational challenges.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma or Degree in Hospitality Management, Business Management, or a related field.
3-5 years of experience in hotel operations management, preferably in a remote or lodge setting.
Strong leadership and team management skills.
Experience managing multiple hotel departments simultaneously.
Knowledge of HR or people management is an added advantage.
Financial acumen with experience managing budgets and improving profitability.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in hotel management software and MS Office Suite. more

DUTIES AND RESPONSIBILITIES

Prepare timely and accurate financial reports, including profit and loss statements, balance sheets, and cash flow reports.
Assist in the preparation of farm-specific budgets and forecasts based on farming operations, seasonal needs, and market trends.
Conduct variance analysis comparing actual performance with the budget and propose cost-control measures.
Track... and report on farm operating expenses, ensuring all financial data is accurate and up-to-date.
Manage and reconcile farm accounts, including vendor and supplier payments, payroll, and other operational expenses.
Perform monthly, quarterly, and annual reconciliations of farm accounts and bank statements.
Maintain accurate records of farm assets and liabilities, ensuring proper documentation for audits and compliance.
Ensure seamless integration and use of ERP systems and Sage X3 for accounting and financial reporting functions.
Generate reports and extract relevant financial data using Sage X3 to support management in decision-making processes.
Ensure all accounting practices adhere to tax laws, statutory requirements, and other relevant agricultural regulations.
Assist in internal and external audits, ensuring accurate reporting and compliance.
Maintain records of farm inventory and assets, ensuring accurate valuation and depreciation schedules.
Collaborate with farm management to keep track of crop yields, livestock, and farm supplies in the accounting system.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Bachelor's Degree in Commerce (BCom) with a major in Accounting.
CPA is desirable
2-3 years of experience as a Farm Accountant or in a similar role within the agricultural sector.
Proficiency in ERP systems and strong working knowledge of Sage X3.
Advanced knowledge of accounting principles, practices, and statutory regulations.
Proficiency in Microsoft Excel and other financial tools. more

Sales Team Management

Supervise, mentor, and motivate the sales team to achieve individual and collective sales targets.
Conduct regular performance reviews and provide guidance to improve team performance.
Ensure timely reporting on sales performance and forecasts.

Sales Strategy Development and Execution

Develop, implement, and monitor effective sales plans and strategies to achieve... revenue targets.
Analyze market trends, competitor activities, and customer feedback to adapt sales strategies.
Identify and pursue new sales opportunities to increase market penetration and grow the customer base.

Customer Relationship Management

Build and maintain strong relationships with key customers to ensure satisfaction and long-term partnerships.
Resolve customer issues and complaints promptly to ensure customer retention.

Market Research and Analysis

Conduct market research to identify emerging market trends and business opportunities.
Provide insights on market dynamics to inform the sales approach and improve competitiveness.

Revenue and Sales Forecasting

Monitor sales progress and adjust tactics to ensure revenue goals are met.
Prepare regular sales forecasts and reports to the management team.

Collaboration with Other Departments

Work closely with the marketing team to align sales activities with promotional efforts.
Coordinate with the operations department to ensure timely product delivery to clients.

Training and Development

Identify the training needs of the sales team and facilitate regular training sessions to improve product knowledge, customer service, and sales techniques.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree in Sales and Marketing or a Business-related course.
4+ years of experience in FMCG sales, with a proven track record of meeting and exceeding sales targets.
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent understanding of FMCG sales dynamics, market trends, and customer relationship management.
Ability to work under pressure and meet tight deadlines. more

DUTIES AND RESPONSIBILITIES

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop, and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed-upon sales targets and outcomes within the... schedule
Coordinate sales efforts with team members and other departments
Analyze the territory/market’s potential, track sales, and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or diploma holder with proven work experience as a sales representative
Excellent knowledge of MS Office
Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
Highly motivated and target-driven with a proven track record in sales
Excellent selling, communication, and negotiation skills
Prioritizing, time management, and organizational skills
Ability to create and deliver presentations tailored to the audience's needs
Relationship management skills and openness to feedback more

Recruitment and Onboarding:

Assist in the recruitment process, including posting job advertisements, screening resumes, and scheduling interviews.
Coordinate onboarding and orientation for new employees to ensure a smooth transition.
Maintain up-to-date records of job descriptions, interviews, and employee data.

Employee Relations:

Act as a point of contact for employee queries and... concerns, offering guidance and support on HR policies.
Address employee grievances and escalate issues to senior HR management as necessary.
Foster a positive working environment by promoting teamwork and engagement.

HR Administration:

Maintain accurate employee records, including personal information, leave requests, and attendance tracking.
Manage and update the HR Information System (HRIS) to ensure all employee data is accurate and up-to-date.
Handle all administrative tasks related to employee benefits, including health insurance and pension schemes.

Performance Management:

Assist in implementing performance appraisal systems to evaluate employee performance.
Provide support in tracking and reviewing performance data, and assist managers in conducting performance reviews.
Help identify training needs based on performance evaluations and coordinate training programs for employees.

Compensation and Benefits:

Support payroll processing by ensuring accurate and timely submission of employee data, including attendance and leave records.
Assist with salary reviews and ensure that employees are compensated fairly.
Provide employees with information about company benefits and address any related questions.

Compliance and Legal Matters:

Ensure compliance with labor laws and company policies, advising management on any HR-related legal issues.
Assist in managing WIBA claims and ensuring proper documentation and follow-up.
Ensure all employment contracts, staff policies, and procedures are legally compliant and up to date.

Employee Engagement:

Support the planning and execution of employee engagement activities and team-building events.
Conduct employee satisfaction surveys and assist in analyzing the results to implement improvements.
Promote a culture of open communication and collaboration across the company.

Health and Safety:

Work with the Health and Safety Officer to ensure compliance with safety regulations in the workplace.
Assist in organizing safety training and awareness programs for employees, particularly in manufacturing settings.

HR Reporting:

Prepare monthly and quarterly HR reports on key metrics such as absenteeism, turnover, and employee demographics.
Provide data and insights to support HR decision-making and contribute to continuous improvement of HR practices.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma or Degree in Business Administration, Office Management, or a related field.
At least 2 years of experience in an administrative or office management role, preferably in an academic setting.
Proficiency in MS Office (Word, Excel, PowerPoint) and office management software.
Strong organizational skills with attention to detail.
Excellent verbal and written communication skills.
Ability to multitask and prioritize workload in a busy environment.
A professional and approachable demeanor when dealing with students, staff, and visitors.
Ability to work independently and as part of a team. more