Develop and implement public relations strategies to enhance SEMA’s reputation.
Build relationships with key stakeholders, including government officials, NGOs, and community leaders.
Manage crisis communication and reputation management.
Maintain good relations with stakeholders such as fellow civic actors, public & private partners.

Develop creative concepts and designs for various marketing materials, such as brochures, flyers, posters, and advertisements.
Design visually appealing layouts and graphics for reports, presentations, and infographics.
Create engaging visuals for social media platforms.
Develop branding materials, including logos, color palettes, and typography.

Perform general administrative duties such as scheduling, filing, and correspondence.
Support field officers on their regional program implementation activities.
Prepare and distribute meeting materials, reports, and correspondence.
Maintain organized records and documentation for all program activities.
Support the Program Manager in daily operational tasks as needed.

Oversee the management and maintenance of SEMA’s IT infrastructure, including hardware, software, and networks.
Ensure the security and reliability of IT systems.
Implement disaster recovery and continuity plans.
Oversee SEMA feedback device production, assembling and deployment following efficiency and innovativeness.
Develop and implement technology solutions to support data collection,... analysis, and visualization.
Research and adopt new technologies to improve operational efficiency and program effectiveness.
Collaborate with the research and data teams to develop and refine data-driven tools and applications.
Ensure data security, privacy, and integrity across all networks. more

Provide first-level technical support to staff, addressing hardware and software issues.
Support the implementation of technology solutions for data collection, analysis, and visualisation.
Assist in exploring and adopting new technologies to improve operational efficiency and program effectiveness.
Collaborate with the technology manager , Program Manager and research team to develop... data-driven tools and applications.
Assist in managing and maintaining SEMA’s IT infrastructure, including hardware, software, and networks.
Provide technical support to staff, troubleshooting issues and resolving them promptly.
Ensure the security and reliability of IT systems by following best practices and protocols. more

Accurately enter citizen feedback data into SEMA’s database.
Conduct regular data cleaning and quality checks.
Assist in data verification and validation processes.

Maintain accurate and up-to-date accounting records.
Process accounts payable and receivable.
Prepare and reconcile bank statements.
Assist with the preparation of financial reports.
Identify and document queries related to bank dealings and submit them to management.
Review payment supporting documents to ensure alignment with authorization levels, purchase orders, delivery notes, and... goods received notes.
Receive and process payments for suppliers, staff, and service providers. more