DescriptionÂ
We are seeking a skilled and customer-oriented Store Sales Representative to join our clients team in the beauty industry.
As a Store Sales Representative, you will be responsible for providing exceptional customer service, driving sales, and building lasting relationships with valued customers.
Your knowledge of beauty products, combined with your excellent communication and
... sales skills, will contribute to the overall success of the store.
Responsibilities
Sales and Customer Service:
Greet customers in a friendly and professional manner, offering assistance and guidance throughout their shopping experience.
Understand customers' needs and preferences, providing personalized recommendations and product information.
Demonstrate product features and benefits to customers, promoting the value and quality of our beauty products.
Actively engage with customers to build relationships, answer questions, and address concerns.
Meet or exceed individual and team sales targets by actively promoting products, upselling, and cross-selling.
Product Knowledge and Merchandising:
Stay up-to-date with the latest beauty trends, product knowledge, and industry developments to provide accurate information to customers.
Maintain a comprehensive understanding of our product offerings, including ingredients, usage instructions, and benefits.
Ensure that the store is properly merchandised, with products well-stocked, organized, and visually appealing.
Collaborate with the marketing team to implement promotions, new product launches, and sales campaigns.
Cash Handling and Inventory Management:
Process customer transactions accurately and efficiently, handling cash, credit card payments, and returns.
Maintain accurate inventory records, regularly restocked shelves, and notified management of low stock levels.
Assist in inventory counts and reconciliation to ensure stock accuracy.
Monitor product expiration dates and remove expired items from the sales floor.
Store Operations Support:
Collaborate with the store management team to achieve sales goals and contribute to a positive store environment.
Assist in opening and closing procedures, including cash register balancing, security checks, and store cleanliness.
Support store events, promotions, and activities to drive customer engagement and increase foot traffic.
Adhere to store policies and procedures, including safety and security protocols.
Qualifications
3-5 years of experience in retail sales, preferably in the beauty industry.
Proven track record of meeting or exceeding sales targets.
Strong interpersonal and communication skills, with the ability to build rapport with customers.
Excellent product knowledge and understanding of beauty trends and industry practices.
Customer-centric mindset with a passion for delivering exceptional service.
Ability to work in a fast-paced, dynamic environment and handle multiple customer interactions.
Basic math skills for cash handling and transactions.
Familiarity with point-of-sale (POS) systems and inventory management tools.
Flexibility to work evenings, weekends, and holidays as required by the store schedule. more