We are looking for a customer-oriented service representative.

Responsibilities
* Manage large amounts of incoming phone calls
* Generate sales leads
* Identify and assess customers’ needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right... methods/tools
* Meet personal/customer service team sales targets and call handling quotas
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines and policies
 more

We are looking for a customer-oriented service representative.

Responsibilities
* Manage large amounts of incoming phone calls
* Generate sales leads
* Identify and assess customers’ needs to achieve satisfaction
* Build sustainable relationships and trust with customer accounts through open and interactive communication
* Provide accurate, valid and complete information by using the right... methods/tools
* Meet personal/customer service team sales targets and call handling quotas
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
* Keep records of customer interactions, process customer accounts and file documents
* Follow communication procedures, guidelines and policies
 more

We are looking for a focused data entry clerk to continuously update our company's databases.

Responsibilities:
* Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
Scanning through information to identify pertinent information.
* Correcting errors and organizing the information
* Creating accurate... spreadsheets.
* Entering and updating information into relevant databases.
* Ensuring data is backed up.
* Informing relevant parties regarding errors encountered.
* Storing hard copies of data in an organized manner to optimize retrieval.
* Handling additional duties from time to time.
Requirements:
High school diploma.
* 1+ years experience
*Good command of English.
* Excellent knowledge of MS Office Word and Excel.
* Strong interpersonal and communication skills.
* Ability to concentrate for lengthy periods and perform accurately with adequate speed.
* Proficient touch typing skills.


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We are looking to employ an HR assistant with outstanding administrative and communication skills.

Responsibilities:
* Support all internal and external HR-related inquiries or requests.
* Maintain digital and electronic records of employees.
* Serve as point of contact with benefit vendors and administrators.
* Assist with the recruitment process
* Maintain calendars of the HR management... team.
* Oversee the completion of compensation and benefit documentation.
* Assist with performance management procedures.
* Schedule meetings, interviews, HR events and maintain agendas.
* Coordinate training sessions and seminars.
* Perform orientations and update records of new staff.
* Produce and submit reports on general HR activity.
* Keep up-to-date with the latest HR trends and best practices.

Requirements:
* OND or HND
*Bachelor's degree
2 years of experience
* Management skills.
* Full understanding of HR functions
* Excellent written and verbal communication skills.
* Works well under pressure and meets tight deadlines.
* Computer literate with capability in email, MS Office, and related business and communication tools.
* Time management skills.
* Strong decision-making and problem-solving skills.
* Meticulous attention to detail.
* Ability to accurately follow instructions.

 more