We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative... Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support. more
  • Customer service
  • Communication
  • Customer support
  • Data Entry
  • Hospitality
  • Book keeping
  • Human Resources Information Systems (HRIS)
5   
We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the... attention of relevant parties where necessary.

To do well in this job, you should collect information and capture data promptly to ensure the business’ databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people’s skills.


Data Entry Clerk Responsibilities:

•Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
•Scanning through information to identify pertinent information.
•Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
•Creating accurate spreadsheets.
•Entering and updating information into relevant databases.
•Ensuring data is backed up.
Informing relevant parties regarding errors encountered.
•Storing hard copies of data in an organized manner to optimize retrieval.
•Handling additional duties from time to time. more
  • Customer service
  • Project Management
  • Business Development
  • Accounting
  • Data Science
  • Management
9   

  • Alex Wright

    1w

    THIS IS A SCAM - Not a real company. Site stinks of scam and Dorothy that reaches out doesn't exist. For a company boasting over 400 employees and... 200m in rev, not having a linked in or any social media is questionable. Furthermore they send you a Google docs form for the application. Flag this. more

  • Lucky Mwita

    4w

    I am interested.

Load more...
Duties of a data entry specialist
- Prep source data for computer entry
- Process customer and account docs, fixin’ discrepancies
- Enter customer and account data with high accuracy, no errors
- Keep data entry requirements in check and verify entered data
- Test system changes and upgrades, make sure they’re good to go
- Secure info with regular data backups and keep it confidential
-... Follow company policies and procedures, report any needed changes
Note: having an experience is a game changer but you can still apply why any experience, as ypull be trained for the open position. more
  • Customer service
  • Administration
  • Data Entry
  • Administrative Assistant
  • work from home
4   

  • syed zaki

    1mo

    I have 5+ years of experience in data entry and have built my portfolio on other platforms. I'm new here but highly skilled and eager to work with... you. If you have time, we can hop on Zoom or chat so I can share my portfolio with you! more