Job Description:
As a Professional Account Manager at Lorem Support, you will play a critical role in managing client relationships and overseeing the setup of new companies, including the process of opening bank accounts for these entities. This position requires strong project management skills, an in-depth understanding of business processes, and the ability to deliver outstanding client... service.
Key Responsibilities:

Lead the registration and formation of new client companies, ensuring compliance with all legal requirements.
Manage the end-to-end process of opening bank accounts for newly established companies.
Serve as the primary point of contact for clients, providing guidance and support throughout the onboarding process.
Collaborate with internal teams to ensure timely and accurate completion of all client requests.
Develop and maintain strong relationships with banking partners to facilitate smooth account opening procedures.
Proactively identify opportunities to improve processes and enhance client satisfaction.
Monitor and report on account setup progress and client feedback to senior management.

Qualifications:

Bachelor’s degree in Finance, Accounting, or a related field.
Minimum of 5 years of experience in account management, business development, or a related role.
Proven experience in managing client accounts and handling complex onboarding processes.
Strong understanding of corporate formation, banking procedures, and regulatory compliance.
Excellent communication, negotiation, and interpersonal skills.
Ability to work effectively in a fast-paced environment and manage multiple priorities.
Proficiency in Microsoft Office Suite and CRM software. more

Job Description:
We are seeking a highly organized and proactive Personal Assistant to provide comprehensive support to the executive team. In this role, you will manage a wide range of administrative tasks, ensuring that the executives’ day-to-day operations run smoothly. The ideal candidate will be detail-oriented, capable of multitasking, and able to anticipate the needs of the executives to... help them stay focused on their strategic goals.
Key Responsibilities:

Administrative Support: Manage and organize the executives' schedules, including meetings, appointments, and travel arrangements. Ensure that the executive's calendar is optimized and conflicts are minimized.
Communication Management: Act as the primary point of contact for internal and external communications on behalf of the executive. Draft, edit, and manage correspondence, emails, and other documents as needed.
Meeting Coordination: Prepare agendas, materials, and presentations for meetings. Attend meetings, take minutes, and follow up on action items to ensure tasks are completed.
Travel Arrangements: Coordinate domestic and international travel, including flights, accommodations, transportation, and itineraries. Ensure all travel arrangements are efficient and cost-effective.
Task & Project Management: Assist with managing personal and professional projects, ensuring deadlines are met and objectives are achieved. Prioritize tasks and manage time effectively to support the executive's goals.
Confidentiality & Discretion: Handle sensitive information with the utmost confidentiality and professionalism. Maintain discretion in all aspects of the role, particularly when dealing with personal or private matters.
Office Management: Manage office supplies, equipment, and other resources as needed. Oversee the organization and maintenance of the executive's office space, ensuring it is conducive to productivity.
Event Planning: Assist in planning and organizing company events, meetings, and other special occasions. Coordinate logistics, manage guest lists, and ensure events run smoothly.
Research & Reporting: Conduct research on various topics, as requested by the executive, and prepare reports or summaries. Stay informed about industry trends and provide insights that may be relevant to the executive's work.

Requirements:
Experience:

Proven experience as a Personal Assistant or Executive Assistant, supporting senior executives or management.
Experience in managing complex schedules, travel arrangements, and multiple tasks simultaneously.

Skills:

Excellent organizational and time management skills, with the ability to prioritize effectively.
Strong communication skills, both written and verbal, with attention to detail in all forms of correspondence.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Ability to work independently, anticipate needs, and solve problems proactively.

Discretion & Professionalism: High level of discretion and professionalism, particularly when handling confidential or sensitive information.
Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment. Flexibility to adjust working hours as needed to accommodate the executive's schedule. more

Job Description:
TurboMedics is seeking a highly skilled and driven Product Manager to oversee the development and management of our cutting-edge medical devices and services. This role requires a strategic thinker with the ability to handle presentations and meetings with customers, ensuring that our products meet the highest standards as requested by customers and specified by the CEO. You will... also coordinate with the marketing team on lead generation, manage product testing and benchmarking, and collaborate with cross-functional teams to bring our innovative solutions to market.
Key Responsibilities:

Product Strategy & Roadmap: Develop and execute a product strategy and roadmap that aligns with TurboMedics’ goals and market demands. Identify market opportunities and define product features that address customer needs.
Customer Engagement & Presentations: Handle presentations and meetings with current and prospective customers. Communicate product value propositions effectively, gather feedback, and ensure customer requirements are met.
Product Development: Lead the product development process, ensuring that all products meet the quality standards requested by customers and specified by the CEO. Work closely with R&D and engineering teams to ensure products are developed and released on schedule.
Testing & Benchmarking: Oversee product testing and benchmarking to ensure that products perform at the highest levels. Use testing results to refine and improve product offerings before launch.
Market Research & Analysis: Conduct market research to understand customer needs, competitive landscape, and industry trends. Use insights to inform product development and positioning strategies.
Lead Generation & Marketing Coordination: Collaborate with the marketing team to generate leads and create go-to-market strategies. Ensure alignment between product offerings and marketing campaigns to drive customer interest and sales.
Cross-Functional Collaboration: Work with sales, customer support, and other departments to ensure successful product launches and ongoing customer satisfaction. Provide product training and support to sales teams.
Regulatory Compliance: Ensure that all products comply with relevant medical regulations and standards. Navigate the approval process and maintain compliance throughout the product lifecycle.
Performance Tracking & Reporting: Monitor product performance using key metrics and KPIs. Provide regular updates to senior management on product status, market performance, and areas for improvement.

Requirements:


Experience:

Proven experience as a Product Manager, ideally in the medical device or healthcare technology industry.
Experience in handling customer presentations, product testing, and managing product standards.



Skills:

Strong communication and presentation skills, with the ability to engage and persuade customers.
Excellent strategic thinking and analytical skills.
Strong project management skills, with experience leading cross-functional teams and complex projects.
Proficiency in using product management and project management tools.



Knowledge:

In-depth understanding of the medical device industry, including regulatory requirements, market dynamics, and customer needs.
Familiarity with the product development lifecycle, lead generation strategies, and testing protocols.



Education:

Bachelor’s degree in a relevant field (e.g., Business, Engineering, Life Sciences). A Master’s degree or MBA is a plus. more

Job Description:
We are looking for a creative and talented Graphic Designer to join our team. In this role, you will be responsible for creating visually compelling designs that align with our brand and meet our clients' needs. The ideal candidate will have experience across a range of design mediums, including digital and print, and will be able to manage multiple projects simultaneously while... maintaining high-quality standards.
Key Responsibilities:

Creative Design: Develop and produce innovative design solutions for a variety of projects, including digital content, print materials, marketing campaigns, and branding initiatives. Ensure that all designs adhere to brand guidelines and reflect the company’s visual identity.
Project Management: Manage multiple design projects from concept to completion. Collaborate with other departments to understand project requirements, timelines, and objectives, ensuring that all deliverables are completed on time and to the highest quality.
Branding & Identity: Assist in the development and maintenance of the company’s visual brand identity. Create and update brand assets, including logos, typography, color palettes, and style guides, to ensure consistency across all platforms.
Digital Media: Design and produce digital content for websites, social media, email campaigns, and other online platforms. Optimize graphics for various digital formats and ensure they are visually engaging and user-friendly.
Print Design: Create print-ready designs for brochures, posters, business cards, packaging, and other marketing materials. Work closely with printers and production teams to ensure accurate and high-quality print outputs.
Collaboration & Communication: Work closely with marketing, product development, and sales teams to deliver creative solutions that meet business goals. Participate in brainstorming sessions and provide design expertise to cross-functional teams.
Feedback & Revisions: Incorporate feedback from stakeholders and make necessary revisions to designs. Maintain an iterative approach to design, continuously refining and improving work based on input and testing.

Requirements:


Experience:

Proven experience as a graphic designer, with a strong portfolio showcasing a range of design work across digital and print mediums.
Experience in managing design projects from concept to final production.



Skills:

Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
Strong understanding of design principles, including typography, color theory, layout, and composition.
Excellent attention to detail, with a focus on delivering high-quality work.
Strong time management and organizational skills, with the ability to manage multiple projects and meet deadlines.
Ability to communicate design concepts and ideas effectively to both technical and non-technical audiences.



Creativity & Innovation: A strong creative vision with the ability to produce original designs that capture the essence of the brand and engage the target audience.


Knowledge: Familiarity with the latest design trends, tools, and technologies. Experience in web design, UX/UI, and video editing is a plus. more

Job Description:
We are seeking a proactive and experienced Logistics Dispatcher to join our team. This role involves sourcing customers, booking loads, and managing the entire delivery process from start to finish. Candidates with experience in the U.S. logistics market, familiarity with load boards, and a solid understanding of dispatch procedures are highly preferred.
Key... Responsibilities:

Customer Sourcing & Relationship Management: Proactively source new customers and build strong relationships with existing clients. Understand their shipping needs and provide tailored logistics solutions to ensure repeat business.
Load Booking & Coordination: Utilize industry-standard load boards (e.g., DAT, Truckstop.com) to find and book loads that align with company capacity and driver availability. Negotiate rates with shippers and brokers to secure profitable loads.
Delivery Management: Oversee the entire delivery process, from pickup to drop-off. Coordinate with drivers to ensure timely and efficient transport of goods, and monitor shipments to address any potential delays or issues.
Driver Management: Assign loads to drivers, provide clear instructions, and maintain regular communication to monitor progress. Ensure drivers adhere to schedules and comply with all DOT regulations and company policies.
Documentation & Compliance: Handle all necessary paperwork, including Bills of Lading, delivery receipts, and driver logs. Ensure all documentation is accurate and compliant with industry regulations and customer requirements.
Issue Resolution: Address and resolve any challenges that arise during the delivery process, such as equipment breakdowns, route changes, or customer complaints. Work closely with all stakeholders to ensure smooth operations.
Market Research & Strategy: Stay informed about market trends, freight rates, and industry developments. Use this knowledge to make strategic decisions that enhance profitability and service quality.

Requirements:

Experience:

Extensive experience as a logistics dispatcher, with a strong focus on the U.S. logistics market.
Proven track record of sourcing customers, booking loads, and managing deliveries.
Familiarity with U.S. load boards such as DAT, Truckstop.com, and other freight platforms.


Skills:

Strong negotiation skills, with the ability to secure favorable rates and terms with shippers and brokers.
Excellent communication and interpersonal skills for managing customer relationships and coordinating with drivers.
Superior organizational and multitasking abilities, with a keen eye for detail.
Proficiency in using dispatch management software, load boards, and CRM systems.


Knowledge:

In-depth understanding of U.S. logistics and transportation regulations, including DOT compliance, hours of service, and safety standards.
Knowledge of various freight types, equipment (e.g., dry van, flatbed, refrigerated), and market dynamics. more

Job Description:
We are seeking an organized and proactive Office Manager to oversee the daily operations of our office. As the Office Manager, you will play a key role in ensuring the smooth functioning of the workplace by managing administrative tasks, coordinating office activities, and supporting various departments. Your role will involve everything from handling office supplies and... equipment to ensuring a productive and positive work environment for all employees.
Key Responsibilities:

Office Operations: Oversee and manage all daily office operations, including maintaining office supplies, coordinating maintenance and repairs, and ensuring that office equipment is in good working order.
Administrative Support: Provide administrative support to various departments, including scheduling meetings, managing calendars, and assisting with travel arrangements. Prepare reports, presentations, and correspondence as needed.
Team Coordination: Foster a positive and productive work environment by coordinating office activities, events, and team-building exercises. Assist in onboarding new employees and act as the main point of contact for office-related inquiries.
Budget Management: Manage office budgets, including tracking expenses, negotiating with vendors, and ensuring cost-effective operations. Work closely with the finance department to ensure accurate and timely processing of invoices and payments.
Health & Safety Compliance: Ensure the office complies with health and safety regulations. Coordinate regular safety checks and emergency drills, and maintain up-to-date records of compliance-related activities.
Facility Management: Liaise with building management and external vendors to ensure the office environment is well-maintained, clean, and secure. Oversee any office renovations or relocations as required.
IT Coordination: Work with the IT department to ensure all office technology, including computers, phones, and network systems, are functioning properly. Assist employees with basic IT issues and coordinate with IT support for more complex problems.

Requirements:
Experience:

Proven experience in an office management or administrative role, with a strong understanding of office procedures and equipment.
Experience in managing budgets, negotiating with vendors, and overseeing office maintenance.

Skills:

Strong organizational and multitasking abilities, with excellent attention to detail.
Effective communication skills, both written and verbal, with the ability to interact with all levels of staff and management.
Proficiency in office software, including Microsoft Office Suite and office management tools.
Ability to handle sensitive information with discretion and maintain confidentiality.

Leadership: Demonstrated ability to lead and motivate a team, with a proactive approach to problem-solving and a focus on creating a positive work environment.
Knowledge: Familiarity with health and safety regulations, facility management, and basic IT troubleshooting is a plus. more

Job Description:
We are looking for an experienced and highly skilled Senior Customer Support Specialist to join our on-site team. As a Tier 3 support agent, you will be responsible for resolving the most complex customer issues and providing expert-level assistance across chat, email, and phone channels. Your role will require advanced knowledge of our casino platform, support reference... database, and specialized technical and KYC (Know Your Customer) skills.
Key Responsibilities:

Advanced Issue Resolution: Handle escalated customer inquiries, including the most complex and technical issues, through chat, email, and phone. Use your advanced understanding of the casino platform to diagnose problems and provide effective solutions.
KYC & Compliance: Lead the execution and verification of KYC processes, ensuring thorough review and adherence to all regulatory standards. Address challenging compliance-related inquiries and ensure all customer documentation meets required guidelines.
Technical Support: Utilize specialized technical knowledge to troubleshoot and resolve issues related to platform functionality, software bugs, and other advanced technical problems. Collaborate with internal teams to identify and address systemic issues.
Platform Expertise: Maintain a deep understanding of the casino platform and related systems, including account management, gameplay mechanics, and backend processes. Use this expertise to support customers and mentor lower-tier support agents.
Documentation & Reporting: Accurately document all customer interactions, resolutions, and KYC verifications in the support system. Provide detailed reports on complex issues and contribute to compliance documentation as required.
Knowledge Base Contribution: Continuously update and improve the support knowledge base by sharing insights from resolved cases, new platform developments, and changes in KYC regulations. Provide guidance and training to Tier 1 and 2 support agents.

Requirements:
Experience:

Extensive experience in a customer support role, with a strong preference for those with a background in the online gambling or gaming industry.
Proven expertise in handling complex customer issues and technical support.
Significant experience with KYC procedures, customer compliance, or related regulatory processes.

Skills:

Superior communication skills, with the ability to explain complex concepts clearly and concisely.
Advanced problem-solving skills, with a focus on identifying root causes and delivering effective solutions.
Proficiency in customer support tools, CRM systems, and technical troubleshooting.
Strong organizational skills with the ability to manage multiple high-priority tasks.

Technical Knowledge: Deep knowledge of online gaming and casino platforms, including gameplay mechanics, software functionality, and backend processes. Expertise in KYC certification and customer compliance procedures is essential.
Certification: Relevant certifications in KYC, customer compliance, technical support, or advanced customer service are highly desirable. more

Job Description:
We are seeking a highly skilled and experienced Customer Support Specialist to join our on-site team. In this role, you will provide exceptional support to our users via chat, email, and phone, focusing on delivering a seamless experience on our gaming and casino platforms. Your expertise in KYC (Know Your Customer) procedures and customer compliance will be crucial in... maintaining the integrity and security of our platform.
Key Responsibilities:

Customer Support: Offer prompt, professional, and effective assistance to customers through chat, email, and phone. Address inquiries related to account issues, gameplay, deposits, withdrawals, and general platform navigation, ensuring a positive user experience.
KYC & Compliance: Execute and verify KYC processes, ensuring customer documentation is thoroughly reviewed and complies with regulatory standards. Assist customers in understanding and completing necessary verification steps, and ensure adherence to all compliance requirements.
Platform Expertise: Utilize your deep understanding of gaming and casino platforms, including account management and support processes, to troubleshoot and resolve customer issues. Leverage the support reference database to provide accurate solutions and escalate complex cases to higher support tiers when necessary.
Documentation & Reporting: Maintain detailed records of all customer interactions and KYC verifications in our support system. Ensure that all documentation meets compliance standards and is readily available for audits and follow-ups.
Knowledge Base Management: Stay updated with the latest developments in our platform, support processes, and KYC regulations. Actively contribute to the enhancement of our support knowledge base by providing insights and updates based on your experiences.

Requirements:
Experience:

Proven experience in a customer support role, preferably within the online gambling or gaming industry.
Prior experience with KYC procedures, customer compliance, or related regulatory processes is highly desirable.

Skills:

Excellent communication skills, both written and verbal, with a strong focus on customer satisfaction.
Proficient in using customer support tools, CRM systems, and documentation software.
Strong problem-solving abilities and a customer-first mindset.
Ability to manage multiple tasks, prioritize effectively, and work efficiently in a fast-paced environment.

Technical Knowledge: In-depth understanding of online gaming and casino platforms, including gameplay mechanics, account management, and customer support protocols. Familiarity with KYC certification and customer compliance processes is essential.
Certification: Relevant certifications in KYC, customer compliance, or customer support will be considered an advantage. more

Job Description:
The Sales Representative will be responsible for identifying potential customers, promoting and selling our range of medical devices, and achieving sales targets. This role requires a proactive individual with excellent communication and negotiation skills, a strong understanding of the medical industry, and a passion for sales.
Key Responsibilities:

Identify and target... potential customers, including hospitals, clinics, and healthcare professionals.
Develop and maintain strong relationships with new and existing clients.
Conduct market research to identify new business opportunities and stay updated on industry trends.
Present and demonstrate the features and benefits of our medical devices to potential customers.
Negotiate sales contracts and close deals to achieve sales targets.
Provide excellent after-sales support to ensure customer satisfaction and loyalty.
Prepare and submit regular sales reports, forecasts, and market analysis to the management team.
Collaborate with the marketing team to develop effective sales strategies and promotional materials.

Requirements:

Proven experience in sales, preferably in the medical or healthcare industry.
Strong understanding of medical devices and their applications.
Excellent communication, presentation, and interpersonal skills.
Ability to build and maintain strong customer relationships.
Self-motivated, goal-oriented, and able to work independently.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Valid driver’s license and willingness to travel within Abuja.

Compensation:

Competitive base salary.
Attractive commission and bonus structure based on sales performance.
Opportunities for career growth and professional development. more

Job Summary:
We are seeking a motivated and empathetic Customer Support Representative to provide outstanding service to our customers. The successful candidate will handle inquiries, resolve issues, and ensure customers have a positive experience with our company.
Key Responsibilities:

Respond to customer inquiries via phone, email, chat, and social media in a timely and professional... manner.
Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
Document and track customer interactions and issues in the CRM system.
Collaborate with other departments to resolve complex customer issues.
Provide product information, troubleshooting steps, and general assistance to customers.
Identify and escalate priority issues to appropriate channels.
Follow up with customers to ensure their issues are fully resolved.
Contribute to team efforts by accomplishing related tasks as needed.

Qualifications:

High school diploma or equivalent; college degree preferred.
Proven customer support experience or experience in a similar role.
Excellent communication skills, both written and verbal.
Strong problem-solving skills and ability to think on your feet.
Proficiency in using CRM software and other customer support tools.
Ability to multi-task, prioritize, and manage time effectively.
Empathy and patience when dealing with difficult customers.
Ability to work independently and as part of a team.

Preferred Skills:

Familiarity with customer Support.
Sales skill is an added advantage.
Bilingual skills are a plus.
Experience with remote customer support.

Location: Guzape, Abuja. more