What you will be doing

Provide first-level technical support to Jumia employees and departments
Assist in troubleshooting hardware and software issues
Help maintain and update IT inventory and asset management systems
Contribute to the creation and maintenance of IT documentation and user guides
Assist in setting up and configuring workstations and mobile devices
Support the implementation... of IT security best practices
Help monitor and maintain network performance and connectivity
Assist in user account management and access control
Participate in IT projects and initiatives as assigned
Collaborate with other IT teams to resolve complex technical issues
Assist in providing support for Jumia's e-commerce platforms and internal tools
Help in organizing and conducting basic IT training sessions for employees.

What we are looking for

Fresh graduates or currently pursuing a degree in Information Technology, Computer Science, or a related field
Basic understanding of computer hardware, software, and networking concepts
Familiarity with Windows and macOS operating systems
Strong problem-solving and analytical skills
Ability to explain technical concepts to non-technical users
Eagerness to learn and adapt to new technologies
Basic understanding of e-commerce platforms and operations (preferred)
Familiarity with ticketing systems and IT service management principles (preferred)
Excellent communication skills, both verbal and written
English proficiency. more

The Service Control Tester will be responsible for the ongoing quality and efficiency assessment activities within the IT SOX environment at Jumia.
The selected candidate will be part of a team based mainly in Porto and will work in a high-tech learning environment with colleagues across all Jumia locations. 
The selected candidate will work in the testing and quality assessment of SOX controls... Design and Execution efficiency, contributing with suggestions to the standardization, improvement, and simplification.
Will establish and maintain strong and productive relationships with key stakeholders ensuring that the business requirements are understood and are incorporated into a framework of continuous improvement.
Last but not least, will participate on the impact assessment plans and fallback controls to guarantee risk mitigation on our control lines.

What you will be doing

Drive testing of control design and execution of applications under SOX Scope
Review and analyze evidences and samples
Identify and drive impact assessment memos with system owners for anomalies detected
Drives the continual improvement of processes and procedures by analyzing process performance data and measures, comparing process performance against performance targets, reporting process performance information, and recommending changes to processes, performance measures and/or targets to maximize process performance
Documents Continuous Improvement processes and procedures
Document, develop, and follow the finding assessment plans after the results of the control tests

What we are looking for

Degree, CET or equivalent in a computer related subject
Enthusiastic and with a collaborative attitude
Excellent communication (oral and written) and interpersonal skills
Knowledge in: Microsoft Tools (Excel, Word, PowerPoint, Windows Operating System);
Fluency in English

Desirable:

Knowledge of ITIL framework and processes
Knowledge in SOX/ISO27001/ISO20000/NIST/PCI-DSS/COBIT/MITRE more

Objective

As a Campaign Manager, you will be part of the team that develops the different strategic commercial campaigns we run in Jumia. Your core objective will be to ensure the smooth execution of campaigns from start to finish. You will be involved in managing PMOs and any campaign-related projects.

Responsibilities

Primary responsibilities will include, but are not limited... to:

Ensure execution of key actions leading to all campaigns of Jumia within the cut-off times and deadlines. (Tier 1, weekly campaigns, Super Brand Day, Super Brand Week, etc).
Monitor a 12-month rolling campaign planning.
Share insight on trending events as input to our campaigns.
Ensure marketing teams push key deals/initiatives as aligned and on time.
Put together POE (prof of execution) on marketing campaigns for partners.
Contribute towards company-wide projects as required.

Education, Qualification, & Skills

5+ years of experience, preferably in a similar role or capacity
Brand or Marketing experience is a plus
Interest in following advertising and media trends
Working knowledge of media analytics software
Strong communication and negotiation skills
Organizational and multitasking abilities
Attention to detail
Critical thinking skills

Opportunities:

This role will give you the opportunity to:

Have an Impact – You’ll be part of the team that identifies and plan campaigns that meet the needs of millions of Jumia customers, thereby improving their everyday life and contributing directly to our topline.
Challenge Yourself – You’ll be working with teams that face challenges. You will be at the frontline of turning performance around for good and get the chance to make things happen.
Work Globally – You’ll work closely with local and regional teams to help figure out ways to improve the everyday life of our customers.

Skills:

Good time management.
You can communicate clearly.
You’re proactive, organized, and detail oriented.
You are a strategic thinker and work collaboratively. more