Job Objective/Purpose
Adhere to Avenue Healthcare’s defined policies, protocols, procedures and standards.
Key Responsibilities

Covering the Unit Manager when required.
Ensure proper inventory of the available equipment on a daily basis and ensure that they are in good working condition. Report any malfunction to Bio-Medical Technician/Unit Manager.
Ensure the unit is financially viable and... demonstrate growth through;

Offering quality care to patients and ensuring good working relationship with our stakeholders
Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services. Ensure an invoice rejection rate of  more
  • Medical
  • Healthcare
1   

  • Victoria Night

    9mo

    Am Night Victoria have majored at community health and development recently graduated at Great lakes university of kisumu with a credit did my... attachment at JOOTRH which is Jaramogi Oginga Odinga Teaching and Referral Hospital and have learnt alot moreso at the PMTCT area I can perform the duties that are needed there like filling the registers and also removing the pcr samples and I have knowledge and skills in that area I would like to be considered at your job vacancy. You can contact me through: 0710867479
    Or email : Victoriaesca20@gmail.com      more

Job Objective/Purpose
Ensure provision of high quality laboratory diagnostic services in the clinic as defined by Avenue Healthcare’s policies, protocols,procedures and standards.
Key Responsibilities
Ensure that the clinic has the necessary equipment and ensure that they are in good working condition and submit a monthly equipment status report to the Branch Manager.

Timely and accurate... billing of laboratory services.
Stock management:
Do monthly stock takes of lab supplies and submit a stock take and short expiry report to the Branch Manager
Timely ordering and receiving of stock from the lab store to prevent stock outs
Proper storage of lab supplies.
Ensure that Avenue corporate governance policies are adhered to.
Prevent, detect and report any fraud or criminal activity 
Fully implement audit recommendations and attain satisfactory ratings in subsequent audits
Review and act on quality indicator reports (IQC &EQA)
Follow laid down Lab Board approved rules for medical lab profession and adhere to Government and respective professional standards of care and treatment of patients.
Ensure timely response to emergencies.
Carrying out tests based on outlined SOPs & policies.
Ensure all sentinel incidents/events are recorded and reported to the Branch Manager within 24 hours using the provided tools.
Ensure that the fridge temperatures and ambient temperature and humidity are charted twice daily and any error reported to the Branch Manager.
Ensure timely escalation of any urgent out of stock items to the laboratory store.
Ensure that any issue pertaining quality is escalated to the Lab Quality Manager.
Infection control;
Maintain and enforce infection control standards when carrying out lab tests.
There is proper disposal of medical waste
Equipment and other laboratory surfaces are properly disinfected with the right disinfectants
Ensure client satisfaction through high quality of service, effective communication, prompt feedback and escalation of any unresolved issues to the Branch Manager.
Maintain patient privacy and confidentiality at all times.
Ensure adequate knowledge of all Avenue policies, procedures and systems as outlined in the HRMIS.
Prevention of lab related errors by following the laid down policies and procedures on sample handling during pre-analytical, analytical and postanalytical phases of testing.
Any other duty as assigned by your immediate supervisor in line with the job description

Personal Specifications

A Degree/Diploma in Medical laboratory Sciences or related disciplines 
Minimum of 5 years experience 
A Valid practicing license from KMLTTB 
Organizational awareness and detail-oriented 
Strong interpersonal and communication skills, Teamwork and reliability more
  • Medical
  • Healthcare
Job Objective/Purpose
Planning, organizing, and coordinating all Paediatrics unit activities, ensuring the provision of patient-centrist nursing care, operational efficiency and positive patient experience, in line with the Hospital protocols and standards.
Key Responsibilities

People Management:

Supervise Paediatrics team in delivering individual and team targets by ensuring all nurses... accurately perform their tasks, including admission, discharge, drug administration, clinical observations, IPC, and others, and lead performance appraisals.
Prepare monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.
Provide leadership, ensuring staff development, engagement, performance, and ensure monthly staff meetings with documented evidence.


Ensure the unit is financially viable and demonstrate growth through;

Ensuring quality of Care & Service hence ensuring high patient retention rates by achieving high patient satisfaction rates and NPS scores.
Managing paediatrics unit costs within budget through appropriate staffing, timely and accurate billing, incidences and consumables management.
Supporting marketing events as needed


Ensure proper inventory, standardization, calibration, and maintenance on all paediatrics equipment, and prudent inventory and supplies management.
Nursing Services

Review specific patients’ investigations, analyze, interpret, troubleshoot, and initiate immediate intervention.
Ensure primary nurse engagement with doctors and other providers regarding patients’ plan of care with emphasis on a team-based problem-solving approach.
Participate in formulation of, and ensure implementation of SOPs and QIPs in the unit, including enforcement of IPC standards, and observe the infection control bundles.
Ensure all nursing protocols have been administered as per the set-out policies and guidelines, recording and reporting all sentinel incidents/ events within 24 hours using the provided tools.
Ensuring proper and timely documentation of patient treatment, maintaining proper records, confidentiality, and ensuring handing over between shifts.


Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, systems, especially policies pertaining to the provision of medical services.
Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.

Personal Specifications

Diploma in Nursing (KRCHN) and/or BsN in Nursing
Valid certification in BLS, ACLS or ATLS
3+ years of nursing experience and atleast 2+ years of management experience
Customer focus and results oriented
Strong interpersonal skills, team playing abilities, and communication skills. more
  • Medical
  • Healthcare
Job Objective/Purpose
Provide overall clinical leadership and governance in the clinical medicine department while providing professional and compassionate medical treatment, care and services by ensuring patient review and treatment in line with Avenue Healthcare’s policies, procedures and standards, and medical standards and practices.
Key Responsibilities

Conduct Physician outpatient... clinics in line with the hospital schedules, attending to all patients who require physician review within hospital procedures, and national and internationally guidelines.
Provide clarity of investigations to be carried out, interpretation of the results, and ensuring accurate, and clear documentation of patient history, physical examination, investigations, and management.
Ensure patient admissions, necessary consents, updates of progress to the patient and the next of kin, and Conduct timely ward rounds/patient reviews for all internal medicine patients in the hospital
Carry out procedures and surgical interventions as per authorized/ licensed privileges while ensuring high quality of care/services and safety of patients.
Champion evidence based practice and continuous skill improvement by Facilitating CMEs to build capacity to provide care.
Actively participate in clinical quality initiatives including, morbidity and mortality meetings, ensuring patients safety following the IPSGs, IR, RCAs & QIPs.
Ensure proper and effective drug administration and management as per policy and procedures.
Ensure the Unit is financially viable, and demonstrate growth by managing costs, ensuring proper pre-authorization, timely and accurate billing, monitoring patient limits and supporting outreach activities
Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services i.e. Admission & discharge, reporting, equipment and supplies, etc.
Adhere to Government and respective professional standards of care and treatment of patients as guided by the KMPDC.
Any other duty as assigned by the supervisor.

Personal Specifications

MBChB and Masters in Internal Medicine from recognized Institutions
Specialist recognition in Internal Medicine.
Fellowship in cardiology/ endocrinology/ Nephrology is highly desirable.
Minimum of 3 years of relevant working experience.
Customer focus, results oriented, highly responsive, ethical and responsible
Strong interpersonal skills, team playing abilities, and communication skills. more
  • Medical
  • Healthcare
Job Objective/Purpose
Planning, Organizing, and coordinating all the activities in the Hospital Kitchen to ensure healthy food offerings and quality of service delivery that meets the clients expectations and company policies, procedures and standards.
Key Responsibilities

People Management:

Supervise the catering team in delivering individual and team targets by ensuring the delivery of... professional and high standard of catering services.
Prepare monthly work schedules (ROTA) and ensure efficient use of overtimes and locums.
Provide leadership, ensuring staff performance, staff development, staff engagement, and ensure monthly staff meetings with documented evidence.

Ensure the unit is financially viable and demonstrate growth through;

Managing catering costs within budget through appropriate staffing, managing incidences, proper consumable management, and stock management.
Offering quality services to hospital clientele (patients, visitor and staff), and ensuring good relationship with clients, including following up on their feedback and grievances.
Ensuring proper inventory and maintenance of all kitchen equipment and materials.

Catering Services

Daily menu planning for the entire Hospital clientele. Establish portion sizes, design and test new menus.
Ensure timely ordering, receiving and storage, of products that comply with financial and quality standards, reviewing supplier invoices for accuracy, and requisite LPOs and delivery notes.
Oversee catering events, offer culinary instruction and/or techniques, lead menu re-engineering as needed by review existing data against food pricing.

Collaborate with IPC Team to maintain and enforce infection control standards, participate in incident reporting, RCAs, audits and QIPs as required.
Ensure adequate knowledge of, and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to the provision of medical services.
Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
Personal Specifications

Degree or Higher Diploma in Hotel and Hospitality Management/ Culinary Arts/ Food production 
3+ years’ experience as Executive Chef in the hotel industry or in comparable roles. 
Knowledge of HACCP, QMS and FSMS highly desirable 
Strong interpersonal skills, team playing abilities, and communication skills. 
Highly responsive, ethical and responsible more
  • Hospitality
  • Hotel
  • Restaurant
1   
Job Objective/Purpose
Manage the reception professionally at all times and that all visitors, patients and clients are accorded immediate service 
Key Responsibilities

Maintaining proper patient / client records depending on the designated department / branch. 
Ensure that all the procedures, systems laid down for vetting and ensuring that all clients seeking treatment are followed for the... various categories of clients i.e. Staff, GOP’s , AHC prepaid and credit / insurance clients.
Ensure proper patient registration per the defined protocols
Ensure accurate billing and timely finalization of invoices
Ensure proper cash handling as per defined protocols
Ensure that all incoming telephone calls are directed/ transferred to the respective departments /offices.
Client satisfaction - ensure client satisfaction through quality of service, communication, feedback, escalation and caring attitude, the standardized tool for patient satisfaction measurement and demonstrate follow-up and improvement
Maintain patient privacy and confidentiality at all times.
Any other duty as assigned by the supervisor in line with the job description.

Personal Specifications

Certificate in Business Management or a relevant business course 
Minimum of 1 year experience 
Organizational awareness and detail-oriented 
Strong interpersonal and communication skills, teamwork and reliability more
  • Administration
  • Secretarial
Job Objective/Purpose
Adhere to Avenue Healthcare’s defined policies, protocols, procedures and standards. 
Key Responsibilities

Covering the Unit Manager when required. 
Ensure proper inventory of the available equipment on a daily basis andensure that they are in good working condition. Report any malfunction toBio-Medical Technician/Unit Manager. 
Ensure the unit is financially viable... and demonstrate growth through; 

Offering quality care to patients and ensuring good working relationshipwith our stakeholders 
Ensure financial objectives are met by managing costs within budget, timelyand accurate billing of drugs and services. Ensure an invoice rejection rate of more
  • Medical
  • Healthcare
Job Objective/Purpose
Ensure provision of high quality laboratory diagnostic services in the clinic as defined by Avenue Healthcare’s policies, protocols,procedures and standards. 
Key Responsibilitie

Ensure that the clinic has the necessary equipment and ensure that theyare in good working condition and submit a monthly equipment statusreport to the Branch Manager.
Timely and accurate... billing of laboratory services.
Stock management:
Do monthly stock takes of lab supplies and submit a stock take and shortexpiry report to the Branch Manager
Timely ordering and receiving of stock from the lab store to preventstock outs
Proper storage of lab supplies.
Ensure that Avenue corporate governance policies are adhered to.
Prevent, detect and report any fraud or criminal activity 
Fully implement audit recommendations and attain satisfactory ratings insubsequent audits
Review and act on quality indicator reports (IQC &EQA)
Follow laid down Lab Board approved rules for medical lab professionand adhere to Government and respective professional standards of careand treatment of patients.
Ensure timely response to emergencies.
Carrying out tests based on outlined SOPs & policies.
Ensure all sentinel incidents/events are recorded and reported to theBranch Manager within 24 hours using the provided tools.
Ensure that the fridge temperatures and ambient temperature andhumidity are charted twice daily and any error reported to the BranchManager.
Ensure timely escalation of any urgent out of stock items to thelaboratory store.
Ensure that any issue pertaining quality is escalated to the Lab QualityManager.
Infection control;
Maintain and enforce infection control standards when carrying out labtests.
There is proper disposal of medical waste
Equipment and other laboratory surfaces are properly disinfected withthe right disinfectants
Ensure client satisfaction through high quality of service, effectivecommunication, prompt feedback and escalation of any unresolvedissues to the Branch Manager.
Maintain patient privacy and confidentiality at all times.
Ensure adequate knowledge of all Avenue policies, procedures andsystems as outlined in the HRMIS.
Prevention of lab related errors by following the laid down policies andprocedures on sample handling during pre-analytical, analytical and postanalytical phases of testing.
Any other duty as assigned by your immediate supervisor in line with thejob description

Personal Specifications

A Degree/Diploma in Medical laboratory Sciences or related disciplines 
Minimum of 5 years experience 
A Valid practicing license from KMLTTB 
Organizational awareness and detail-oriented more
  • Medical
  • Healthcare
Job Objective/Purpose
To ensure that high quality standards are maintained at all times in the provision of medication and medical consumables per Avenue Healthcare’sdefined policies and procedures 
Key Responsibilities

Ensure that the facility has the necessary equipment and ensure thatthey are in good working condition. 
Ensure timely, accurate and 100% billing of drugs. If the... hospitalmanagement system is down, liaise with the receptionist /invoicing clerkto inform the client that drugs will be recorded on a manual card andissued then card collected later after the bill has been finalized once thesystem is back. 
All processed prescription orders should be well labeled, counterchecked then client informed to collect their cards before the medicationis dispensed. 
Ensure that all insurances exclusion lists are adhered to. 
Ensure that the Pharm-Tech informs the doctor on equivalent of the outof stock medication and the prescription is amended. 
Ensure that the Pharmacy is well stocked as per the set re-order levels.Do daily counts, spot counts, monthly stock takes and give a timely,accurate report with valid explanation on variances and expiries to theBranch Manager for approval of adjustment by the Stock Controller. 
Prevention of medication errors by counter checking and verifying theprescription on doses, allergies, patient identification, right drug,legibility and give clear usage instructions. 
All stock movements including goods received, goods returned,purchases from petty cash, prescriptions issued to patients on cash,inter-branch transfers or in house clinics, expired drugs, lost or stolenitems must be captured in the HIS real time. 
DDA to be dispensed as per the laid down policy, checked weekly andany discrepancies reported to the Branch Manager for approval ofadjustment by the Stock Controller. 
Generate and send LPOs to the respective suppliers. 
Ensure accurate receiving, counter checking and signing of the invoicedorders and delivery notes as per send L.P.O. Drugs with an expiry lessthan six months should be received with a Letter of Undertaking andreturned to the supplier if not consumed within the 6 months. 
Ensure timely and accurate entry of invoices into the hospitalmanagement system and that they are well stored to be checked anddispatched to Finance/Accounts by end of the month. 
Ensure a well arranged pharmacy that is neat, presentable dispensingcounter and workstation 
Ensure that the fridge temperatures are charted twice daily and anyerror reported to relevant department. 
Ensure timely escalation of any urgent out of stock items to thePharmacy Quality Manager for manual purchase approval. 
Ensure that any issue pertaining quality is escalated to the PharmacyQuality Manager. 
Drugs/surgical items expiry management; 

Ensure shelf allocation for weekly checking of expiries and communicateto the Pharmacy Superintendent. 
Enhance FIFO/FEFO by the use of green stickers on short expiry drugsand share the short expiry list with the doctors to assist in prescribing. 
Expired drugs should be documented, quarantined and disposed as perthe PPB regulations. 
Allocate emergency trolley to ensure its well-stocked at all times andexpiry managed 


Ensure that Avenue corporate governance policies and procedures areadhered to. 

Prevent, detect and report any fraud or criminal activity 
Fully implement audit recommendations and attain satisfactory ratings insubsequent audits. 


Ensure all sentinel incidents/events are recorded and reported to theBranch Manager within 24 hours using the provided tools. 
Maintain and enforce infection control standards when doingextemporaneous preparations. 
Client Satisfaction; 

Ensure client satisfaction through high quality of service, effectivecommunication, prompt feedback and escalation of any unresolvedissues to the relevant person for follow up. 
Ensure that the standardized tool for patient satisfaction feedback isfiled for measurement, follow-up and improvement. 


Maintain patient privacy and confidentiality at all times. 
Ensure adequate knowledge of all Avenue policies, procedures andsystems as outlined in the HRMIS 
Any other duty as assigned by your immediate supervisor in line with thejob description

Personal Specifications

A Diploma in Pharmacy 
A minimum of 3 years experience 
A valid pharmaceutical technologist license tied to Avenue Healthcare. 
Organizational awareness and detail-oriented
Strong interpersonal and communication skills, teamwork and reliability more
  • Pharmaceutical
Job Objective/Purpose
Manage the reception professionally at all times and that all visitors, patients and clients are accorded immediate service 
Key Responsibilities

Conduct market research – understanding of the healthcare landscapewithin their mapping
New business acquisition & cross selling of the existing services – (newservices uptake, packages – wellness, surgical or any other) –... proposalsand quotations Targets to be set based on budgets
Developing annual marketing plan – to be reviewed quarterly
Working with the marketing team to enhance facility brand visibility
Plan and conduct marketing activities
Generate marketing & CSR reports 
Pitching, developing proposals and sending quotations to potentialclients
Organize and facilitate service meetings with clients
Enhance communication through various platforms – Digital, WhatsApp& bulk sms
Drive innovation
Drive client experience

 
Personal Specifications

Bachelor in business administration (Sales and Marketing Major) or any other related degree
Membership in MSK is required
Professional qualification in CIM is an added advantage
Minimum experience of 3 years experience
Organizational Awareness and detailed-oriented
Strong interpersonal and communication skills, teamwork and reliability more
  • Sales
  • Marketing
  • Retail
  • Business Development