Summary
d.light is seeking an experienced Carbon Program Manager to lead our carbon credit sales and carbon business development initiatives, build and maintain strong relationships with various external stakeholders, as well as to support the implementation and day-to-day management of both new and existing carbon projects. This role requires a deep understanding of carbon markets, strong... analytical abilities, as well as excellent communication and interpersonal skills.
Roles and Responsibilities
Carbon Credit Sales:

Develop and execute a comprehensive sales strategy for d.light’s carbon credits
Support in the creation of marketing materials and proposals, including sales brochures, impact reports and various other assets 
Identify and cultivate new business opportunities to drive carbon credit sales
Negotiate and close sales agreements with buyers, ensuring favorable terms and conditions.
Maintain strong relationships with existing clients, providing exceptional customer service and support.
Monitor and analyze trends and developments in the carbon markets, including keeping abreast of regulatory and policy developments

Stakeholder Engagement:

Build and maintain relationships with key external stakeholders, including relevant government offices and regulatory bodies, certification organizations, investors, NGOs, and project partners.
Represent d.light in carbon credit-related forums, conferences, and industry groups to enhance visibility and influence.

Project Management:

Support the planning and ongoing management of new and existing carbon projects. 
Collaborate with the carbon project delivery managers in preparing and submitting necessary documentation for project validation, verification, and certification.
Monitor and report on the performance and impact of carbon credit sales, providing regular updates to senior management and external stakeholders.

Requirements

Bachelor’s and or master’s degree in a relevant field. 
Minimum of 3 years of experience in carbon credit sales or a related field.
In-depth knowledge of carbon markets, carbon accounting, and relevant standards (e.g., Gold Standard, VCS).
Proven track record of successfully driving sales and managing client relationships in the carbon credit market.
Strong sales and negotiation skills, with the ability to close deals and achieve targets.
Excellent communication and interpersonal skills, with the ability to engage and influence diverse stakeholders.
Financial acumen 
Passion for sustainability and a commitment to d.light’s mission and values. more

Identifying and driving new business opportunities and achieving overall sales and revenue goals within a defined business line. This will involve actualizing new partner acquisitions, upselling initiatives to existing partners and customers in Uganda

Grants and donations Management
Managing proposals, submissions/bids and contracts
Participating in new business contract... negotiations
Researching business opportunities and viable income streams
Deliver sales volume and market share at optimal cost.
Develop a growth strategy/plans focused both on financial gain and customer satisfaction
Evaluating new opportunities to ensure resources focus on the best opportunities
Developing, Managing and retaining relationships with existing clients, potential clients, influencers and key stakeholders
Increasing client base by generating and seeking out potential new opportunities
Having an in-depth knowledge of business products and value proposition
Monitoring competitors and reviewing your employer’s offering in light of competitors’ developments
Identifying and mapping business strengths and customer needs
Following industry trends locally and internationally
Reporting on successes and areas needing improvements
Prepare analytical and performance reports as required for management and Board purposes
People management more

The job holder will oversee the product, brand, and trade marketing activities, drive brand awareness across various categories & products, and partner with in-country P&L owners to support in attaining d.light Uganda’s profitability and revenue targets.

Responsible for developing and executing the annual marketing plan aligned to the company strategy and the Africa marketing priorities that... will support the actualization of the d.light Uganda yearly revenue targets (i.e. Creating trade marketing plans for individual products and product ranges)
Brand strategy implementation to create an emotional connection between products, dlight, our customers and our partners
Develop and implement channel and consumer initiatives to in support of market positioning and brand growth aligned to the Uganda strategy and Africa marketing strategy
Spearhead marketing operations & execution, enable efficient delivery and to scale with quality and consistency aligned to global brand guidelines
Manage, monitor and track the allocated country marketing budget to deliver initiatives within budget and achieve an ROI
Lead & create a climate that attracts, retains and motivates quality & engaged team members
Manage and drive presence and engagement on critical social media platforms
Support all customer experience initiatives as required more

Position Description

The  Financial Planning & Analysis Manager will be responsible for managing the financial planning and the performance management process in d. light and providing d. light leadership management information to support decision making and improved performance. The position will also work to facilitate strategic planning through preparation of financial coordination and... preparation of the annual budget and periodic revised forecasts and performance management through analysis, review, and preparation of periodic financial reports.

Responsibilities

Participate in setting the d. light finance strategy and objectives.
​Preparation of rolling forecasts by taking the ideas and strategy and translating them into meaningful financial information such as profitability, balance sheet growth, growth impacts, capital, and funding requirements.
Preparation of key macro and micro assumptions for input the planning and budgeting process.
Overall management, coordination and preparation of the annual business plan, capital expenditure, operating budget, and periodic revised forecasts.
Challenge the plans of business units and integrate those plans into the d. light business plan.
Develop and implement reporting of key management information (MI) ensuring data integrity and timely communication to relevant stakeholders.
Develop performance benchmarks for business units and d. light and monitor performance against these.
Drive the required business analysis and related process for making recommendations for new or improving performance opportunities.
Manage performance against the budget for each business unit and d. light.
Discuss, plan, and monitor interventions to keep the business units on budget.
Provide detailed monthly performance statements and analysis for business units, and d. light.
Investigation of variances and recommending remedial measures where necessary.
Identify areas of performance shortfall and propose corrective interventions to the d. light management team.
Develop demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
Market share and competitive analysis
Develop and maintain effective relationships with business partners and cross-functional teams at all levels of the organization.
Playing a leading role in coaching and developing his/her team.
Using analytics tools to identify, analyze, and interpret patterns and trends in complex data sets.
Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive repayment performance.
Preparing reports and visualization for the Exco and other relevant stakeholders stating trends, patterns, predictions, and insights using relevant data.
Preparing and maintaining dashboards for the stakeholders enabling them to take important decisions based on various trends and facts.
Coming up with recommendations on process improvements based on insights derived from data analysis

KPIs

The role requires a commercially astute individual with strong planning and analysis skills, able to look beyond the numbers and understand the wider business context that results in effective business partnering.

Requirements

Desired Skills and Experience:

7+ years of experience with at least 2 years in a senior financial position. 
Professional accounting qualification (ACCA, CIMA, CIPFA, ACA) and evidence of continuous professional development. 
Previous financial modeling and data mining experience. 
An appreciation and a good understanding of macroeconomics and external factors affecting the business strategies adopted, and market serviced by d. light. 
Ability to analyze and evaluate data for acceptability and correctness. 
Analytical mind with strong orientation to financial analysis. 
Experience in a fast-paced, highly analytical, entrepreneurial environment.
Ability to work well independently as well as the ability to work well with stakeholders. 
Excellent organizational and interpersonal skills, and ability to work as part of a team.
Strong oral and written communication skills, including sound presentation skills.
Flexibility in resolving issues and addressing changing priorities. more

Job Overview

The Group Tax Manager will be responsible for effective planning, management, control and optimization of d.light’s taxation position. The Group Tax Manager will coordinate and manage all tax matters relating to entities within the group as well as identifying and implementing tax processes and solutions according to regulatory and governance standards.

Person... Specifications

The ideal candidate is a team player who manages the tax team to greater performance, creates and implements tax plans and works with the accounting and leadership teams to identify opportunities for process improvement and potential areas of risk.

Responsibilities

Provide leadership with respect to tax planning, compliance and control across d.light operations.
Manage compliance with tax law across the d.light group, in all tax aspects including, corporate tax, transfer pricing, PAYE and indirect taxes.
Identification and evaluation of taxation risks within d.light
 Implementation of systems and processes to monitor and mitigate identified taxation risks.
 Facilitate and manage the preparation and review of d.light company tax returns and the accurate, timely filing of all tax forms.
 Optimisation of d.light taxation expense, by identifying areas of tax savings and integration of tax planning within strategy formulation.
New and existing product evaluation to determine taxation impact and advise on taxation optimisation
Custodian of d.light transfer pricing policy, responsible for ensuring that policy is up to date and appropriate agreements and approvals are in place to ensure compliance.
Review and analysis of  DTA’s and related legislation with the aim of effectively using them on cross- border transactions
Monitor current and impending legislative and regulatory tax law developments, communicate the effects of these developments to management, create strategies to capitalize on changes to taxation legislation and make the appropriate updates to policies and strategies.
Find and implement opportunities for process improvement in the company tax procedures.
Develop and implement strategic tax planning for all taxes.
Maintain effective control procedures over all aspects of the tax process.
Manage and facilitate tax audits: preparing responses, creating schedules, etc.
Provide support with various internal audits and special tax related projects.
Manage and mentor members of tax team to greater levels of effectiveness and engagement.
Improve taxation knowledge within d.light through communication and tax training where appropriate.

Requirements
Requirements:

10+ years of relevant tax planning and compliance experience at senior management level.
3+ years international corporate tax experience across various African countries ideally East Africa
A master’s degree in an accounting discipline.
CPA designation with completion of In-depth tax courses.
Extensive individual and corporate tax knowledge
International good practices in tax administration including developing and implementing a comprehensive compliance management program.
Strong knowledge of tax code, compliance and procedures for corporations.
Strong experience with a variety of tax operations and ability to drive process improvements.
Strong ability to utilize project management and accounting best practices to organize and prioritize tasks and the tasks of other tax team members.
Ability to work well independently as well as the ability to work well with stakeholders and communicate the benefits of tax initiatives.
Excellent organizational and interpersonal skills, and ability to work as part of a multi-geographic team.
Strong oral and written communication skills, including sound presentational skills
Flexibility in resolving issues and addressing changing priorities. more

Position Description:
The GTM Manager for the Africa region will be responsible for driving and executing the company's go-to-market strategy. Your mission: to masterfully orchestrate both new customer acquisition and upselling endeavors, translating them into tangible business successes. The individual will play a pivotal role in developing and implementing marketing and sales... strategies, fostering partnerships, and managing trade channels to optimize market penetration and revenue growth in Africa.
Roles and Responsibilities
Develop and Execute GTM Strategy:

Analyze market trends, customer insights, and competition to create a comprehensive GTM strategy for new product launches and upselling.
Develop marketing and sales plans to effectively launch/position/promote d.light's products, pricing and solutions in the market.
Identify potential market segments and opportunities for business/channel expansion.
Establish and monitor key performance indicators (KPIs) to track the success of go-to-market strategies and upsell initiatives. Analyze data to measure performance, identify areas for improvement, and drive continuous optimization.
Conduct regular market visits and gather feedback, leverage insights to refine and adapt strategies to address market dynamics effectively.   
Identify potential partnerships and collaboration opportunities to expand market presence.

  New Product Launch:

Plan and execute successful product launches in collaboration with cross-functional teams.
Design campaigns and schemes for product launches, promotional activities, and collection drives as per the business need.

Customer Upsell Initiatives:

Lead efforts to identify and capitalize on upsell opportunities within the existing customer base.
Develop targeted campaigns and strategies to promote the adoption of additional products, thereby increasing customer lifetime value.

Marketing and Branding:

Work closely with marketing teams to develop compelling product positioning, messaging and marketing collateral.
Promotional activities that resonate with target audiences and business objectives.
Ensure brand consistency and visibility across various channels.
Monitor the effectiveness of marketing efforts and make data-driven adjustments as necessary

Sales and Distribution Management:

Collaborate with the sales team to provide them with the necessary tools, resources, and training to effectively sell new products and upsell to existing customers. Ensure sales teams are well-equipped to communicate value propositions and address customer needs.

Budget and Resource Management:

Manage budgets allocated for go-to-market activities and upsell initiatives, ensuring efficient allocation of resources to achieve desired outcomes.

Reporting and Analysis:

Regularly communicate progress, challenges, and opportunities to senior management and relevant stakeholders. Provide actionable insights and recommendations to inform strategic decision-making.

Requirements
Desired Skills and Experience:

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
Proven experience (5+ years) in go-to-market strategy development and implementation in the African market or similar regions.
Strong knowledge of the African market, consumer behavior, upselling and distribution channels.
Experience in the solar energy, renewable energy, or consumer electronics industry is a plus.
Excellent leadership and team management skills. Proven ability to work in cross-functional and multicultural teams.
Demonstrated ability to build and maintain partnerships with stakeholders.
Exceptional communication and presentation abilities.
Results-driven with a track record of achieving and exceeding targets.
Entrepreneurial 'getting things done' attitude, demonstrating great     intuition, pragmatic decision-making and backing ideas with data.
Advanced analytical skills with experience in collecting, organizing, analyzing, and disseminating abundant information with accuracy.
Managed substantial budgets; experience in coordinating agencies to complete multiple projects successfully.
Willingness to travel (even to remote locations). more

Position Description
The Legal Assistant plays a pivotal role in providing comprehensive legal support to d.light. This position involves a wide range of responsibilities, including drafting and reviewing contracts, coordinating with external counsels, managing documentation, conducting legal research, and ensuring compliance with regulatory requirements. The Legal Assistant will collaborate... closely with internal teams, handle project requests and offer general legal assistance as needed.
Roles and Responsibilities

The Legal Assistant will be responsible for drafting, reviewing, and editing contracts, agreements, and legal documents. Attention to detail and a thorough understanding of contractual language are essential.
Collaborate effectively with external legal counsel and internal departments to facilitate litigation processes and manage legal matters. Clear communication and coordination skills are crucial.
Assist in various litigation-related activities, including gathering relevant documents, maintaining organized records, and ensuring timely responses to legal inquiries.
Provide assistance on project-related legal matters, contributing to the successful execution of company initiatives. While adhering to legal requirements.
Manage compliance tasks such as Know Your Customer (KYC) requests and internal compliance audits. Ensure the organization's adherence to legal and regulatory guidelines.
Conduct thorough legal research, analyze findings, and provide well-informed opinions on complex legal issues, contributing to informed decision-making.
Offer comprehensive legal support as required by the organization, addressing various legal queries and tasks that arise in the course of business operations.

Requirements
Desired Skills:

Bachelor's degree in Law or related field. Additional legal certifications or courses are a plus.
Advocate of the High Court of Kenya with good standing.
2 to 3 years of experience as a legal assistant or in a related role.
Strong understanding of corporate law, contract law and legal principles.
Experience in equity fundraising transactions, corporate finance, and mergers & acquisitions will be an added advantage.
Excellent written and verbal communication skills.
Proficiency in legal research and analysis.
Detail-oriented with exceptional organizational abilities.
Ability to work collaboratively within a team and independently.
Prior experience in a legal assistant role or related position is preferred.
Familiarity with compliance process and documentation.
Proficiency in MS Office Suite and legal research databases. more

Job Description
R&Rs

Prioritizing and handling escalations as received from different customer touch points while ensuring resolution within SLA.
Guide in creation of training manuals/guidelines to empower different touch points based on invalid tickets report and any other knowledge/system gaps identified. 
Daily, weekly reporting on different queues status and follow up on overdue... tickets. 
Carrying out daily system health checks and sharing a report on the same. 
Tracking of escalations to other departments and third level to ensure issue resolution within stipulated SLAs. 
Enforcement of the escalations and call back process for better customer experience.  
Knowledge of Atlas and Jira/Ticketing system. 
Track system related escalations to closure and ensure RCA report is shared. 
Handle approval requests on Atlas (customer update, token requests, and accessory sales approval) after confirming their validity. 
Creating and running of basic SQL queries to extract data/reports for end users.

KPIs

First Response Time: -Achieve a first response time of 4 hours for tickets escalated to Business Service Desk and emails, and 30 minutes for urgent escalations sent by email to Business Service Desk support mailing list. 
Service Level Agreement: -Maintaining a Business Service Desk SLA of 99% with at least 90% of Business Service Desk related tickets handled within 4 hours in order to avoid repeat calls and enhance customer experience. 
Ticket Resolution Rate: -measures productivity of each back office team member. It is a comparative measure based on the number of tickets handled per day/ hour in relation to the average for the day to measure individual effectiveness. A variance of not more than 5% from average tickets for the day with 95% productivity is expected. 
Escalation Management-measures This KPI measures how escalations are handled. Escalations to third level must be followed up and status updated accordingly. Tickets on individual queues should not stay for more than 48 hours, unless advised by the reporting manager.  
Ticket Quality Tagging: -measures the quality of tickets escalated to Business Service Desk from all touch points and also the quality of the resolution/feedback given from Business Service Desk. Tickets that lack critical information will be tagged as invalid with reason for tagging given by 3 the person who handled the ticket. Resolution to be guided by Business Rules, to reduce risk to the organization. Target is 90% quality. 
User Access Management on Atlas- Manage all user accounts on Atlas. This involves creation of accounts, modification, termination and auditing of user profiles and activities.

Desired Skills and Experience 

Minimum first degree in a technology related field and/or a business-related field. 
1 to 2 years’ experience in a Call-Centre or frontline service experience. 
MUST have basic understanding of SQL and writing queries for data related requests more

This suite of technology solutions enables remote control of products, allowing customers to pay for expensive assets over time while simultaneously protecting the investments of the companies and investors in the space. If given the opportunity, customers in these developing markets have proven willing and able to pay small amounts over time to purchase large energy assets well beyond prices... previously considered feasible. d.light considers PAYGO technology an important enabler of energy access across the world and continues to invest in strengthening this business offering within d.light.
Platform QA Tester responsibilities include:

Review and analyze system specifications.
Develop effective strategies and test plans in collaboration with QA Engineers.
Run test cases (manually or automatically) and analyze the results.
Document and evaluate test results.
Detect, log, and report bugs and glitches.
Assist with problem resolution.
Perform post-release and post-implementation testing.
Regression test support.
Collaborate with cross-functional teams to ensure quality throughout the software development lifecycle.
Apply quality engineering principles throughout the Agile product lifecycle.
Provide internal support and training.

Role Fit

Self-organized
Trainable and open to continuous learning
Teamwork and collaboration skills.

Ideal Experience and Skills

Previous QA testing experience
Experience in Agile frameworks and regression testing desired
High attention to detail and solid analytical skills
Outstanding written and verbal communication skills more

Job Description
The Credit Risk & Collections team at d.light is responsible for ensuring that customers’ repayment levels are kept within targeted thresholds across its entire PAYGO product range in each Country of Operations (OpCo). They are responsible for understanding customers’ loan repayment trends, leveraging data analysis to improve the Quality of Sales, Collections performance, training... all customer-facing teams around credit best-practices, increasing operational efficiency and ultimately ensuring that d.light hits its Customer Collections targets.
The role of the Sales Team Credit Manager is to support the Sales Teams to achieve their Collections targets. They will be responsible for the design, planning, management and implementation of key Credit related initiatives for the Sales Teams in each of d.light’s OpCos. The role reports to the Group Director of Credit Risk & Collections.
R&Rs

Supporting the OpCo Sales Teams in the development of their Commercial Strategy that focuses on achieving their Credit Risk & Collections targets,
Draft project design and plans for the major Credit initiatives and drive their implementation in the field,
Handle project management process for the roll out of key Credit initiatives to improve Quality of Sales, Onboarding Improvements, early repayment performance and customer experience. Assessing the implementation of these initiatives against agreed Success Metrics & KPIs,
In coordination with Training managers, draft training plans and materials and support execution of trainings to the relevant parties in the field and other stakeholders,
In coordination with Technology & IT, ensure new IT changes and developments required for their projects are implemented on time; this includes App development, report automation & relevant information is disseminated to the right team members in the field,
Collaborate with relevant teams to drive better communication and awareness among the field team about different company-wide Credit initiatives, policies & procedures,
Contribute to the company’s high-level Commercial strategy development for ensuring a successful future of asset-finance in each of the Countries of Operation,
Share learning and best practices and drive implementation in all Vertically Integrated markets; Upskilling & training of Sales Team managers to enable their achievement,
Prepare regular updates on projects for the Exco and other relevant stakeholders.

Qualifications

Strong experience within the PAYGO industry and knowledge in Credit management and last-mile sales best-practices,
Ability to complete projects according to outlined scope, budget, timeline and measurable KPIs,
Excellent interpersonal skills in managing cross-functional team members to deliver complex projects,
Excellent written and verbal communication skills for coordinating across teams,
Autonomy, capacity to achieve results with little supervision,
Ability for critical thinking, creativity and initiative to take decisions on-the-spot,
Openness to travel and fieldwork; both within Kenya & across the d.light OpCos,
Fluency in English. more