Job purpose:
The Business Development Coordinator’s (BDC) role is pivotal in contributing to Generation Kenya’s strategic objective of sustainability. The BDC’s efforts will play a crucial role in ensuring the long-term viability of the organization by establishing and nurturing relationships with employers who align with our mission.
Additionally, h/she plays a critical role in establishing and... maintaining relationships with employers, ensuring that they recognize the value of hiring entry-level talent through Generation Kenya’s programs. The individual will need to be proactive demonstrating effective sales strategies, in collaboration with the Head of Business Development, to contribute to the organization’s mission of connecting youth to meaningful employment opportunities.
TO BE SUCCESSFUL YOU'LL NEED:
Knowledge, Qualifications And Experience

University degree in business or international development.
3+ years’ proven sales track record with consistent achievement of targets
Strong understanding of Kenyan employers and the private sector landscape, with a view on their entry level trends.
Knowledge of sales process from initiation to close, CRM software, and MS Office (particularly Excel)

Skills, Abilities and Personal Qualities

Excellent communication, negotiation, and interpersonal skills
Goal-oriented and results-driven, consistently motivated to achieve and exceed sales targets
Strong time management and organizational abilities to prioritize tasks and meet deadlines
Resolutely data-driven in problem-solving approach
Warm, empathetic, and able to build trust-based relationships with diverse stakeholders
Thrives in high-energy, fast-paced environments, pushing others to raise the bar
Demonstrates high levels of integrity aligned with Generation’s vision, mission, and values
Charismatic and persuasive, engaging and influencing employers positively
Resilient and persistent, maintaining focus on achieving sales targets despite setbacks
Confident and assertive in presenting Generation Kenya’s offerings effectively
Proactive problem-solver, finding creative solutions for customer objections
Adaptable and flexible, quickly adjusting to changing market conditions and preferences
Collaborative team player, fostering a supportive sales environment with colleagues
Energetic and enthusiastic attitude, inspiring customers and colleagues alike
Quick learner, absorbing relevant knowledge and sales techniques rapidly
Proficient in MS Office 365 applications

Other requirements

You are located in Kenya and speak and writes fluently in English and Swahili.
You have the right to work in Kenya.
You are able and open to traveling frequently within Kenya, and where relevant other regions.

WHAT YOU'LL DO:
Employer Relationships — 70%

Employer Engagement:

Engage in outreach, field visits, cold calling, and online platforms to expand Generation Kenya’s employer base.
Generate leads and identify employer opportunities through referrals and online platforms.


Targeted Employer Acquisition:

Bring in employers who hire entry-level employees and pay above minimum wage.
Sell the full array of services offered by Generation Kenya, emphasizing their relevance to the employer’s needs.


Cross-Selling and Collaboration:

Recognize and refer cross-sell opportunities, fostering comprehensive service adoption.
Support in collaborating with employers to understand their staffing and talent requirements.


Sales Reporting and Strategic Growth:

Prepare and submit timely weekly sales reports for the assigned sector, tracking progress toward sustainability goals.
Continually identify business growth opportunities aligned with the strategic direction of the assigned market.


Collaboration with Business Development Manager (BDM):

Work closely with the BDM to develop and implement tailored sales plans and initiatives.
Support in Identifying new potential paying employers to secure payments based on set Generation Kenya targets.



Coordination with Internal Team — 20%

Effectively communicate important updates and relevant employer engagement information to other Generation employees. Also, collaborate closely with the Operations team to schedule and manage employer presentations for candidates and coordinate employer interview days.
Work closely with the Operations team to ensure a seamless process once job placements have been made, ensuring successful candidate onboarding and integration into their new roles. Additionally, coordinate with the internal team to streamline employer engagement and candidate placement processes, ensuring efficient operations.
Share key data and insights from employer interactions with the internal team to inform decision-making and refine plans, initiatives and strategies. Collaborate also with the Head of Business Development and other GPK teams to analyze trends and identify growth opportunities in line with Generation Kenya’s goals.

Brand and knowledge Building — 10%

Participate in conferences, exhibitions, and other relevant venues to increase and maintain Generation’s visibility. This includes brand building at conferences, learning events, and other channels.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies. more

Job purpose:

The data analyst will take overall responsibility for providing programmatic data collection, data management, data analysis and reporting. In addition, he/she will monitor data accuracy and completeness and manage all data and analytic requests.

TO BE SUCCESSFUL YOU'LL NEED:

Knowledge, Qualifications and Experience

Bachelor’s Degree in statistics, information technology,... computer science or other relevant training.
At least 3 years of relevant experience in a monitoring and evaluation, analyst, grant reporting or related role.
Strong Data management and analysis skills.
Advanced knowledge of Excel functions, including using functions and formulas, creating pivot tables, visualization, and managing data across multiple files.
Proficient in statistical analysis packages including STATA/Python/R/Alteryx etc.
Experience in the use of data visualization tools, such as Tableau and Power BI.

Skills and Abilities

Excellent oral and written communications skills.
Ability to manage and hold confidential information.
Very high attention to detail, and ability to handle multiple projects successfully.
Proficient with Google and Office365 productivity tools.
Proficient with MS Office 365 applications.
Team Player.

WHAT YOU'LL DO:

Data Collection

Manage end-to-end collection of all program-level data to inform program outcomes and impact.
Support mentors (super-agents) to capture data to inform mentorship outcomes. This includes data on class attendance, wages earned from freelance and non-freelance work and channels of freelance work.
Develop and script questionnaires to collect qualitative and quantitative data from program beneficiaries.
Ensure data collected from program beneficiaries is correctly entered into Salesforce on a regular basis.

Data Quality Monitoring

Outline and implement data validation procedures to ensure data meets the highest quality metrics.
Run high frequency quality checks on data and flagging any inconsistencies observed.

Data Analysis and reporting

Providing all data and analytic support including data cleaning, data management and analysis, resolving data issues and answering any questions.
Support all program reporting needs, including developing narrative reports for non-technical audiences, creating dashboards and presentations.
Continuously update and populate program M&E templates to inform of the progress made vis-a-vis targets.
Act as focal point for all reporting needs and other qualitative and quantitative donor reporting. more

To Be Successful You'll Need
Motivational Fit

Commit to and empathize with young people and disconnected populations.
Work successfully in a fast-paced, start-up environment.
Fulfill the expectations of the instructor role inside and outside of the Generation classroom.

Delivery Of Skills-based Training

Follow the overarching structure and flow of a curriculum.
Engage participants in... active thinking and participation.
Deliver instruction that is rigorous, relevant, and appropriate for adults.

Commitment to Reflection and Growth

Be self-reflective.
Openly receive and give feedback on his / her performance.
Apply feedback and pursue additional learning to strengthen his / her performance.

Effective Communication

Adapt his / her communication style to reflect and connect with the diverse experiences of participants.
Explain complex topics in a non-technical way.

Personal Responsibility

Always act professionally, meeting Generation’s expectations and policies, even under pressure.
Set and attain goals, even in difficult circumstances.
Acknowledge mistakes and learn from them.
Work independently with limited oversight and seek assistance when needed.

Other Requirements

Ability to travel frequently within Kenya to the counties.

What you'll do:
Delivery of Training

Follow the overarching structure and flow of the program’s curriculum.
Prepare for effective delivery by understanding and personalizing session plans prior to class sessions.
Engage participants in active thinking and participation.
Deliver instruction that is rigorous, relevant, and appropriate for adults.
Conduct assessments and record data as outlined by the curriculum.
Collaborate with Generations’ Quality team and commit to act on any feedback based on achieving the required quality standard of the program.

Program Management

Support in mobilizing targeted youth using Generation-specific promotional and communications strategies which include but are not limited to:

Mapping areas in the community frequented by targeted youth.
Scheduling and conducting meetings with key stakeholders.
Distribution of mobilization materials to faith based, and youth serving organizations in the communities.
Represent Generation during events/activities held around the training location/region working with the Generation Kenya Communications office.
Identify and engage stakeholders who would be keen on supporting Generation’s operations at the centers such as community organizations, youth leaders, sponsorship organizations etc.
Represent Generation on local media when opportunities are availed, working very closely with the Generation Kenya Communications office.


Screening candidates and preparing them to attend the training.
Serve as the primary point of contact between Generation participants, program coordinators, and other stakeholders.
Any other administrative duties required to ensure successful operations of the program. more

Job Purpose
The SMO Instructor will be responsible for delivering training to Sewing Machine Operator (SMO) learners based on the Generation Curriculum at the assigned training Centre.
INTERESTED candidates please submit your applications to genkcareers@generation.org attaching your latest resume and application. The deadline for submissions is 19th May 2023. Kindly indicate in the Email... subject: Instructor — Kisii. Only shortlisted candidates will be contacted.
To Be Successful You'll Need
Knowledge, Qualifications and Experience

Minimum of a Diploma in Textile Technology and Fashion. Grade 1 accredited Garment making/ Clothing Technology or Fashion design qualification preferable.
At least 5 years supervisory industry experience and or / Garment making teaching experience.
Must possess good facilitation/training skills, at least 2-year relevant experience in similar position.

Skills And Abilities

Excellent oral/presentation skills — in English and Kiswahili.
Strong teamwork orientation, with ability to lead and work effectively with a range of learners and colleagues.
Passionate for maintaining the quality in content and training delivery methodology.
Comprehensive knowledge of Microsoft suite (Excel, PowerPoint, etc.).

Motivational Fit

Commit to and empathize with young people and disconnected populations.
Work successfully in a fast-paced, start-up environment.
Fulfill the expectations of the instructor role inside and outside of the Generation classroom.

Delivery Of Skills-based Training

Follow the overarching structure and flow of a curriculum.
Engage participants in active thinking and participation.
Deliver instruction that is rigorous, relevant, and appropriate for adults.

Commitment to Reflection and Growth

Be self-reflective.
Openly receive and give feedback on his / her performance.
Apply feedback and pursue additional learning to strengthen his / her performance.

Effective Communication

Adapt his / her communication style to reflect and connect with the diverse experiences of participants.
Explain complex topics in a non-technical way.

Personal Responsibility

Always act professionally, meeting Generation’s expectations and policies, even under pressure.
Set and attain goals, even in difficult circumstances.
Acknowledge mistakes and learn from them.
Work independently with limited oversight and seek assistance when needed.

What you'll do:
Program Delivery

Provide instruction and demonstrate SMO technical skills following the Generation Program Kenya curriculum, including the behavioural skills, mindsets, and employer specific.
Instruct and demonstrate basic machine maintenance.
Ensure safe and appropriate use of equipment.
Always maintain professionalism in accordance with Generation’s guidelines.

Program Management

Support in mobilization for new participants.
Participate in screening of quality candidates who will take part in the training.
Understand individual student learning needs (and Individualized Education Plans, when applicable) to accommodate various types of learning styles based on Generation methodology.
Provide feedback to students on weekly assessments — including efficiency and quality.
Monitor the progress of participants and provide/seek further support to ensure good quality candidates.

Ongoing Development

Provide feedback to the Generation team on the effectiveness of the curriculum.
Support Generation’s data-driven model by tracking student attendance and performance in class and on assessments.
Attend in-person and online trainings to improve instructional practice.
Engage in debrief conversations (eg, post observations) with other instructors and/or Quality Assurance team to improve instructional practice.

Mentoring

Build relationships with students, develop an understanding of their personal strengths and challenges, and foster a supportive classroom environment.
Prepare participants adequately for interviews based on employer requirements.
Work with the program mentor and Generation staff to identify and address any issues that could prevent students from completing the program. more

Job purpose:

The primary responsibility of this role is to support the organization in managing internal and external communications strategy, write and disseminate publicity material, respond to inquiries from the public and media, and coordinate promotional events.

Reporting to: Chief Executive Officer (CEO)

Location: Nairobi, Kenya with frequent travel to counties

Type of position:... Functional Lead

Contract Term: One year renewable

Role Overview:

The Communications Manager role is a contractual full-time managerial role, which will report to the Chief Executive Officer (CEO). This is a critical position for leading Generation Programme Kenya’s (GPK or Generation Kenya) efforts in promoting the organization’s brand, mission, vision and values. H/she will be responsible for creating communications materials (that includes but not limited to marketing and advertising materials) through a variety of means, including press releases, websites, blogs, brochures and among other relevant promotional items. H/she will also produce materials to be used at relevant conferences such as PowerPoint presentations, hand out fliers and brochures. H/she could also be called upon to present at key events to help promote GPK’s brand awareness.
As a key member of the organization’s management team, the position holder will be involved in working alongside other members of the management team to support the achievement of organizational strategic goals and contribute to the scale up of team efforts and results, including the successful launch of new programs, locations (i.e., counties) and relevant strategic partnerships (e.g., with government, learners, alumni and employers).
The Communications Manager will also be instrumental in creating materials that would be used to attract funding from targeted donors. The job description below outlines a broad scope of responsibilities. These may be subject to change based internal and external factors that may impact GPK’s work.
INTERESTED candidates please submit your applications to genkcareers@generation.org attaching your latest resume and application. The deadline for submissions is 12th May 2023. Kindly indicate in the Email subject: Communications Manager. Only shortlisted candidates will be contacted.

TO BE SUCCESSFUL YOU'LL NEED:

Knowledge, Qualifications And Experience

Bachelor’s degree in communications, marketing, public relations, journalism or related field.
A minimum of five (5) years’ relevant — hands-on — professional experience in a communications role.
Embody values and understand the future challenges and opportunities for youth empowerment and is passionate about creating an impact in Kenya’s employment ecosystem.
Excellent written and verbal communication skills with proven track record writing press releases, developing blog content and creating social media posts in a fast-paced environment.
Experience in developing and executing communication strategies across multiple channels.
Comprehensive knowledge of content management systems, Microsoft Office Suite (Word, Excel, PowerPoint, etc.), and social media platforms.

Skills And Abilities

Excellent oral/presentation skills.
Strong teamwork orientation, with an ability to lead and work effectively with a range of media partners and colleagues.
Strategic and innovative with an ability to identify ways to improve communication efforts and sell the vision of Generation.
Ability to explain complex ideas in easily accessible way tailored to different audiences.
Be adaptable/flexible in order to respond to a fast-changing environment.
Strong project planning and management skills.
Strong analytical and problem-solving skills.

Required Competencies and Mindsets

Excited by the idea of working in a fast-moving environment, balancing the opportunity to engage in a wide range of work with the necessary adaptability and flexibility to do so.
Passion for working in a mission-driven environment.
Proactive collaborator, willing to propose solutions and ideas to challenges based on expertise, debate their merits, and make final recommendations.
Self-reflective and open to receiving and giving frequent feedback.
A positive, solutions-oriented attitude, drive for excellence, and ability to be a team player.
A strong sense of ownership (takes personal responsibility for meeting objectives) and timeliness.
Ability to comfortably navigate new technologies.
High level of attention to detail and interactions.

Personal Qualities

Resourceful Self-starter with confidence and ability to drive things with minimal oversight.
Ability to think strategically and identify ways to improve communication efforts.
Commitment to respect and value equality and diversity and understanding of how this applies to own area of work.
Ability to develop and maintain positive relationship with a wide range of media stakeholder.
Commitment to own continuing personal and professional development.
Demonstrate high levels of integrity and aligned with Generation vision, mission, and values.

Other requirements

Ability to travel frequently within Kenya, and potential occasional travel in the counties.

WHAT YOU'LL DO:

Ensuring Generation Kenya presents a consistent brand and engaging content to its targeted audiences, specifically young people aged 18 – 35 years, employers, government, development partners and other identified key partners. You will spotlight and amplify the great work being done by Generation Kenya to support unemployed and underemployed young people. Activities will include media relations, campaign management, social media, content creation (including writing, editing, design) and general marketing initiatives.

General responsibilities

Developing and implementing communication strategies to promote the organization’s mission and vision.
Delivering marketing activities and communications campaigns to engage key stakeholders (including donors, employers, students and government organizations) and monitoring their success.
Conducting research and analyzing data to measure the effectiveness of communication strategies and make recommendations for improvement. ▪ Writing, editing and managing content for a range of communication channels, including newsletters, press releases, website copy, social media posts, and other marketing materials. This will include but not limited to developing and /or revisions of pitch documents (in MS Word, PPT, etc.,) to support fundraising efforts.
Planning and executing events and campaigns to raise awareness of the organization’s work — internally and externally.
Review, update and create awareness on GPK’s brand guidelines. This includes but is not limited to ensuring consistency in communications materials across all functions and programmes within Generation as per GPK’s brand guidelines.
Proactively engage with the global communications team to contribute to global communications efforts.
Responsible for building a stories and content repository (both written and visual) from the different stakeholders (ie, alumni, employers, funders to feed current and future external communications). This repository will need to be well organized and catalogued for easy access and use by colleagues.

External communications

Proactively managing press relations and creating informative, creative and interesting press releases, press kits, newsletters & related marketing material. This could include reaching out to influencers, media and beyond in order to arrange story placement on a national and global level.
Managing and writing of copy and content for a range of media including print and digital
Developing an effective digital marketing strategy.
Managing social media channels for Generation across a range of channels (Facebook, Twitter, Instagram and LinkedIn), working with relevant functions like the Learner and Alumni Engagement, BD and Operations in developing and testing content to increase reach.
Represent the organization at events and press conferences
Supporting in external communication via taking queries and giving correct information, through the official Generation Programme Kenya phone line.

Internal communications

Create internal communications protocols and initiatives that will foster employee morale.
Plan, design and disseminate relevant communications trainings for staff. This includes but not limited to media training for staff who will participate in media events, etc.
Managing the bulk messaging function in ensuring accurate and consistent messaging, where needed.
Any other responsibilities as may be assigned from time to time.

Key Working Relationships

Media Relationships — collaborate with while maintaining strategic media partnerships and advocate for Education-to-Employment promoting support for Generation Kenya’s work.
Kenya & Global Partnership Team — support and advice the CEO on global and local Communication strategy development and implementation.
Generation Kenya Program Team — in liaison with the CEO, regularly engage, advice and support internal teams in Generation Programme Kenya as the communications advisor, on best practice in communications to ensure delivery of high quality and timely information dissemination and management. more

Job purpose:

The primary role of this position is to lead Generation Kenya’s efforts to generate revenue and secure funding from donors, foundations, corporations, and government entities in order to maximize the organization’s impact including developing and sustaining high-level funder and government relationships. He/she will be responsible for developing and implementing fundraising... strategies and initiatives that align with the organization’s mission, vision, and values. The role holder will also be responsible for overseeing grant management. This includes but is not limited to timely high-quality report writing aligned with donor requirements and ensuring key grant management systems, processes and policies are in place / updated.
Overall, the Head of Fundraising and Partnerships plays a critical role in ensuring the financial sustainability of GPK, and in supporting the organization’s mission to make a positive impact on society.

Reporting to: CEO
Location: Nairobi, Kenya with frequent travel to counties
Type of position: SMT
INTERESTED candidates please submit your applications to genkcareers@generation.org attaching your latest resume and application. The deadline for submissions is 12th May 2023. Kindly indicate in the Email subject: Head of Fundraising and Partnerships. Only shortlisted candidates will be contacted.
TO BE SUCCESSFUL YOU'LL NEED:

Knowledge, Qualifications and Experience

A Bachelor’s degree in a relevant field such as Marketing, Business Administration, social sciences, Non-profit Management, or Communications is preferred. A master’s degree in a relevant field would be an advantage.
A minimum of 10 years’ experience in fundraising and stakeholder management.
A strong understanding of partnerships, funding and grant compliance and requirements of various public and private donors (corporate donors, private foundations, foreign governments, multilateral and international non-governmental organizations).
At least five years of fundraising experience in a non-profit organization or a similar environment is usually required.
This experience should include managing major grants, creating and implementing successful fundraising strategies and writing successful grant proposals.
In-depth knowledge of various fundraising strategies and techniques, such as major grant fundraising and grant writing.
Have a deep understanding of partnerships and collaborations with organizations, individuals, and corporations.
This includes identifying potential partners, developing partnerships, and building and maintaining relationships.
Communication skills: Excellent communication and interpersonal skills as well as strong writing skills.
Excellent leadership skills, including the ability to motivate and manage a team, as well as to work collaboratively with other departments within the organization.
Strong analytical skills to assess the effectiveness of fundraising strategies, analyzing donor data, and making informed decisions about fundraising initiatives.
Proficiency in using fundraising and donor management software, social media platforms, and other online tools.

Skills And Abilities

Excellent project management and organizational skills, and extensive experience strategizing and planning.
Embody values and understand the future challenges and opportunities for youth empowerment and is passionate about creating an impact in Kenya’s employment ecosystem.
Experience in youth development is desirable.
Ability to explain complex ideas in easily accessible ways tailored to different audiences.
Be adaptable/flexible in order to respond to a fast-changing environment.
Strong project management skills.
Proactive and able to make decisions based on business metrics and data.

Personal Qualities

Self-starter with confidence and ability to drive things with minimal oversight.
Strong leadership skills, executive disposition, and commitment to working as a team – ability to take a cooperative and problem-solving approach.
Ability to develop and maintain positive relationships with a wide range of stakeholder, including civil society organizations, national and county governments bodies and officials and international funders.
Commitment to respect and value equality and diversity and understanding of how this applies to own area of work.
Commitment to own continuing personal and professional development.
Demonstrate high levels of integrity and aligned with Generation vision, mission, and values.

Other requirements

Ability to travel frequently within Kenya, and potential occasional travel in the region and internationally.

WHAT YOU'LL DO:

Fundraising

Developing and implementing a comprehensive fundraising plan that incorporates diverse multi-year fundraising streams. This would include but not limited to bilateral and multilateral organizations as well as corporate partnerships.
Leading the writing of proposals and key fundraising documentation.
Identifying and cultivating relationships with potential donors and partners whose interest align with Generation Kenya. This includes maintaining ongoing communication and engagement with both current and high-potential funding partners.
Leading and supervising the partnerships team by providing guidance, support, and mentorship to help them achieve Generation Kenya’s fundraising targets.
Collaborating with other local and global Generation colleagues such as marketing, communications, partnerships, business development & innovation, finance and risk to ensure that fundraising efforts are aligned with organizational goals and messaging.
Monitoring and analyzing fundraising data and performance metrics and using this information to make informed decisions about fundraising strategies and tactics.
Developing and managing budgets for fundraising activities and ensuring that resources are allocated effectively to maximize return on investment.
Stakeholder Management
Identify stakeholders who are critical to Generation Kenya’s mission and goals. These include, but are not limited to, youth beneficiaries, government agencies, and other NGOs.
Develop a stakeholder engagement strategy to engage with these stakeholders. This could include regular meetings, communication strategies, and other forms of engagement.
Build relationships with stakeholders, which involves gaining their trust and confidence. This could involve building connections with key individuals, demonstrating your commitment to the organization’s mission, and providing regular updates on the organization’s activities.
Monitor stakeholder sentiment to understand how they feel about the organization and its activities. This could involve gathering feedback through surveys, focus groups, or other methods, and using this information to make improvements or changes to the organization’s strategy.
Manage conflicts between different stakeholders. This could involve identifying common ground, negotiating solutions, and communicating effectively to ensure all stakeholders feel heard and valued.
Represent Generation Kenya at key convenings. It is important to represent the organization in a professional manner and to communicate effectively to build positive relationships with stakeholders.

Grant Management

Oversee the design and execution of an institutional grant management system to manage and support the donor requirements.
Oversee the reporting to ensure quality reports are submitted to funders and other key stakeholders in a timely manner.
In liaison with the FM, analyse budget trends and make recommendations for cost control and reduction for various grants.
Continuous Improvement and Team Management
Problem-solving key fundraising and partnership management with relevant functions to ensure successful achievement of organizational goals.
Support the professional growth of the fundraising and partnership team. more

TO BE SUCCESSFUL:

You are an instruction and training expert. You enjoy building, sourcing, and supporting user-friendly products that develop instructors and their instructional practice. You are invigorated by the prospect of using technology to support learning, instructor quality, and scale. You are a creative, big picture thinker who is able to carry out the steps needed to bring an idea... to life. You have worked internationally and know how to build trusting relationships across diverse teams, geographies and people.



Knowledge, Skills, and Abilities

2-3 years experience with instructor training and professional development, with an emphasis on adult learning.
1- 2 years of experience leading complex projects or working in a product-building environment.
Preferred experience with direct instruction and/or facilitation, especially working with young adults.
Preferred experience working with global stakeholders with diverse needs, preferably for at least 6 months.
Preferred experience with Learning Management System (LMS) or online learning, such as the creation of online courses, videos, or other microlearning supports.
Capability building mindset, with direct experience supporting individuals and teams to adopt global best practices related to instruction, while customising as needed to reflect different country contexts.
Success in building trusting, collaborative relationships within and across teams and geographies.
A self-starter who can thrive in a remote work environment.
Entrepreneurial, creative, proactive mindset required for start-up culture that demands taking ownership of targets and seeking opportunities for improvement / growth.
Fluency in additional languages beyond English is preferred.

WHAT YOU'LL DO:



Instructional Products for Generation Programs (40%)

Design innovative products, tools and/or resources to support instructor professional development for new and existing programs in collaboration with multiple teams (eg: Product team and the Online team)
Lead the configuration, testing, roll out, and validation of designed products, tools and/or resources across new and existing programs
Design and facilitate trainings for country and global teams to ensure adoption of our product, tools and/or resources
Solicit and incorporate data and context driven feedback from various stakeholders to continuously improve products, tools and/or resources more

To Be Successful You'll Need
Communication Assistant/Intern responsibilities:

Assist in organizing and planning events while collecting feedback to improve the overall function’s strategy.
Mobilize storytelling opportunities (photos, videos, articles at events as needed) and optimize existing content on all media channels.
Support Communications Manager to run GPK social media assets... consistent with Generation brand voice and strategy.
Deliver content assets that are coherent with Generation brand voice and strategy.
Manage digital and social content channels including email or newsletter distribution, with an understanding of the best content practices on each channel.
Test and implement innovative and relevant methods of measuring content, campaigns, and tools, keeping in mind the purpose of the derived results.
In close liaison with the responsible colleagues and functions, participate in the development of graphic, text and multimedia assets.
Adapt older content to meet new standards.
Monitor consistency of all media content, from websites to social media channels, and assist Communications Manager respond to queries on GPK social media handles.
Maintain a calendar of content launch dates and programme Timelines.
Assist with data compilation and reporting efforts.
Any other responsibilities as may be assigned from time to time.

What you'll do:
Knowledge, Qualifications And Experience

Minimum of Diploma in Journalism, Mass Communications or a media related field – essential.
Minimum of two (2) experience in Marketing, Communications, or in a journalist, creative, or media capacity – preferred.
Hands-on experience creating / editing digital content for target audiences across multimedia and social platforms including Facebook, Instagram, Twitter, LinkedIn, YouTube.
Familiar with relevant software including Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, Adobe Lightroom, Adobe.
Experience in marketing campaigns, project management, and public/media/influencer relations.
Fully proficient computer skills and Microsoft Office Suite.
A Generation Kenya Alumni – added advantage.

Skills And Abilities

Good photography and videography skills.
Excellent written and verbal communication skills.
Fantastic organizational and time management skills.
Strong decision-making and problem-solving skills.
Meticulous attention to detail.

Personal Qualities

Takes initiatives, proactive and works under minimal supervision.
Team player and collaborates with others.
Flexible and is able to navigate challenging situations without compromise.
Ability to thrive in a high-energy, fast-paced environment and will continually push yourself and others to raise the bar.
Believe in our mission, that fulfilling employment can change lives, and are passionate about doing social good.
Demonstrate high levels of integrity and aligned with Generation vision, mission, and values.

Other Requirements

Position is located in Kenya and holder speaks and writes fluent English and Kiswahili.
Must have the right to work in the Country.
Ability to travel frequently within Kenya, and potential occasional travel in the counties. more

To Be Successful You'll Need
Knowledge, Qualifications and Experience

A bachelor’s degree in education, training, social sciences or human development.
Minimum of three (3) years’ experience delivering Training of Trainers (ToTs) sessions.
At least 2 years of experience in curriculum design
Experience conducting training Needs Assessments.
Experience training adult learners and/or applying... the principles of adult education.
Proficiency in Microsoft Suite

Skills And Abilities

Culture Fit: Embrace Generation’s culture and mission and is aligned to the expectations of the Master Trainer role.
Effective Communication: Adapt communication to effectively deliver training and engage diverse stakeholders (e.g., learners, trainers, ICs, operations staff, etc.).
Evidence-based Problem Solving: Analyze and evaluate relevant data to determine training needs and training outcomes.
Interpersonal Skills: Foster collaboration and good working relationships with stakeholders (e.g.,ICs, trainers, operations staff) to achieve goals.
Commitment to Feedback and Growth: Be self-reflective, openly receive feedback on his / her performance and should be able to apply feedback and pursue additional learning to improve his / her performance.

Other Requirements

Position is located in Kenya and the holder speaks and writes fluent English.
Ability to travel frequently within Kenya, and potential occasional travel in the counties.

What you'll do:
Recruitment & Onboarding

Participate in the recruitment process for Risk & Compliance officers.
Design & customize onboarding agendas & session plans & facilitate training with incoming Risk & Compliance officers.
Follow up and support incoming Risk & Compliance officers to see that they adapt to the C&I processes & tasks.

Instructor Recruitment & Onboarding

Participate in the instructor selection process.
Design the online and in-person instructor onboarding process.
Deliver the online and in-person Instructor onboarding in preparation to successfully implement Generation’s programs.

Training DeliveryInternal

Conduct training needs assessments for instructors by sending out surveys and analysing instructor performance data.
Develop and customize training materials for use in quarterly refresher training.
Conduct quarterly refresher training for instructors.

External

Participate in the training needs assessment for external clients by way of surveys and interviews with relevant stakeholders.
Develop and/or customize training materials per clients’ needs and collaborate with the client’s point person to firm up the training content.
Conduct external training per the client’s needs.

Program Learning & Improvement

Proactively identify & document training/curriculum challenges and flag them with the TQM for revision.
Evaluate the success of training implementation by assessing the achievement of learning objectives to continuously improve training solutions and identify future learning needs.
Monitor struggling instructors and have sessions with instructional coaches to identify how best to support them.

Capacity Building

Support the Finance & Risk Manager to determine how to expand and scale the use of Risk & Compliance to ensure program quality.
Facilitate Instructional Coach training in consultation with the Senior Manager- Curriculum & Instruction.
Provide feedback to Instructional Coach on instructor training & development journey.

Data & Reporting

Ensure timely updating of all Compliance tools.
Develop work plans that outline major action items for the month.
Analyze and report on instructors’ performance data to determine areas of strength and growth.
Evaluate the success of training implementation by assessing the achievement of learning objectives and transfer of knowledge to continuously improve training solutions and identify future learning needs.

Stakeholder Communication And Data Management

Manage a portfolio of cohorts, liaising with instructors, instructional coach, RCo’s, mentors, learners, Programme managers, regional leads, guest speakers, and other team members, to ensure we meet our targets for course completion, learning outcomes and job readiness.
Ensure the learner management system (LMS) is up to date and that regular learners feedback surveys are conducted along with ensuring other data points are inputted in a timely fashion utilizing various tools
Use data gathered from our LMS or via surveys for our learners and instructors to identify areas of strength, growth and potential opportunities.
Review each cohort’s data regularly and use this to shape intervention and support plans for learners in each cohort.
Proactively establish communication channels with all stakeholders including the national and global curriculum team’s and our training service partners, to keep them up-to-date with areas of strength and potential for growth and ensure a strong learner support ecosystem
Oversee the day-to-day delivery of programs, serve as the point of escalation for learner issues on-programme (e.g., attendance, punctuality, engagement, assessment/learning outcomes, professionalism), and work with instructors and mentors to problem-solve learner issues, escalating them as needed more

You Will

Sit at the heart of Generation Kenya, reporting to the Chief Executive Officer (CEO).
Help us evolve by reviewing, revising, standardizing, and streamlining human resource processes and supporting a largely young and vibrant team.
Lead us through a range of projects, policies and activities including but not limited to:
Workforce planning and recruitment as we grow and launch in new... counties.
Streamlining onboarding and exits.
Performance management, learning and development.
Compensation and benefits.
Compliance to Kenyan labour / employment laws.
Employee relations, which includes strengthening existing ‘employee voice’ platforms and anything else that you feel can help our people and culture to remain the best at what we do as we scale.

To Be Successful You'll Need
Essential qualifications / Experience

CHRP (K) Certification.
7+ years’ experience of working within a generalist HR function at mid-senior level with a demonstrable track record of excellence.
In depth experience developing and / or improving core HR processes (e.g., performance reviews, personal development, employee engagement, talent management, succession planning, recruitment, total reward)
Substantial experience of building, leading, and developing staff with different backgrounds and expertise.
Sound understanding of Human Resources Labour statutory compliance.
Proficient with payroll management, human resource information system (HRIS), and similar computer applications.
Proficient with Microsoft Office Suite.

You Are

Tenacious and good humored.
Honest and direct.
Warm, empathetic, and keen on building trust-based relationships with diverse stakeholders in a range of geographic, cultural and industry contexts.
Able to challenge the status quo.
Always learning.
Aiming for the stars, with your feet on the ground.
Resolutely data-driven in approach to solving problems, influencing, and informing decisions, and will put in the legwork to get best solutions to human resource challenges.
Able to thrive in a high-energy, fast-paced environment and will continually push yourself and others to raise the bar.
A person of high integrity and aligned with Generation’s vision, mission, and values.

You Have

A talent for finding talent.
A bias to action.
An ability to turn complex problems into simple solutions.
A deep understanding and demonstrable passion for the ‘why’ of the work we do.
The ability to get on with, and get the best out of, your colleagues. more