The Marketing and Administration Officer also doubles as an Executive Assistant to the CEO, managing the co-ordination and administrative matters under the CEO’s responsibility on his behalf whilst driving and coordinating the marketing agenda in the organization.
The role holder will therefore be a high potential, self-driven, ambitious, and humble individual who is able to spearhead marketing and customer service co-ordination activities within the company while ensuring that the organization is efficiently run with minimal supervision and hold other employees accountable in the course of carrying out his/her administrative responsibilities without fear or favour.
A flexible growth mindset is key. The individual will be looking to develop a career in either Marketing or Business Administration/General Management and will benefit from this role which will effectively be the principal assistant to the CEO role as well.

DUTIES AND RESPONSIBILITIES

Drafting and verifying of tenders and proposals as well as client contractual documents on behalf of the CEO, to ensure at a fundamental level, they make sense, communicate clearly expectations on both sides and are not unreasonable. Legal skills are not required, but a basic understanding of contracting and logical reasoning ability is key.
Managing Suppliers of Marketing and Office Services, including setting their objectives, requesting for quotations, recommending final selection and monitoring performance. This includes Website Development and Maintenance suppliers, Other Digital Marketing Services providers.
Co-ordinate communication media buying (social, internet, traditional) with the relevant providers or agents of providers to ensure value for money.
Co-ordinate administrative arrangements for networking events, client recruitment drives as well as Product/Service Promotion fairs.
Manage the appointments of the CEO and calendar bookings to ensure client time is ringfenced, stakeholders are managed, and staff also get their fair share of time.
Design and maintain a simple, secure and net filing system for both digital and offline physical copies where required. Drive document handling towards a Paper free office.
Prepare proposals and quotations for existing customers to ensure an upgrade of customers to more of the available services.
Update and implement the Communications Strategy with customers and in-house staff, championing staff client communications including a regular update of the status of projects.
Manage the office administration and maintain a simple office Operating Cash Float for the office needs, with monthly reports to the CEO including ensuring office suppliers are regularly replenished.
Prepare and implement a clear integrated communications strategy for customers, suppliers, regulators, shareholders and employees that ensure the company values are bought into and build champions of products and services.
Facilitate preparation, processing and recording of Leave and Travel documentation for staff.
Other tasks as will be assigned by the line manager from time to time.

EDUCATION, PROFESSIONAL QUALIFICATIONS AND EXPERIENCE

A bachelor’s degree in marketing, digital marketing or business administration (with significant marketing content) with bias towards marketing & client service. An MBA, Master’s in Marketing or Digital Marketing Management will be an added advantage
Experience in designing marketing and communication schemes and landing them in market or within the organization.
Demonstrated passion for excellence in administrative precision and efficiency as well as good interpersonal and communication skills.
Fluent in English, Kiswahili and ability to learn other languages.
Fluent in creating and implementing marketing campaigns on digital platforms.
Comfortable with the basics of digital technology including basic website set ups and maintenance, and fluent in use of desktop and laptop computers as well as Phone apps iOS and Android.
Able to figure out simple software and hardware problems and determine action required or expertise required to be roped in. 
Understands the basics of accounting and able to forge strong relationships with accountants.
Demonstrated ability in working with word, PowerPoint, desktop publishing, Excel and Project Planning tools e.g. Microsoft Project.
Mixes with ease and communicates with confidence & positive impact with all cadres of people in all walks of life.
Familiar with Microsoft Office Management tools including Outlook Calendar management.
Able to co-ordinate successfully customer leads and facilitate the conversion of them into clients.
Able to administer suppliers of services related to office management and marketing/communication.
Meticulous and organized.
Possesses a strong service-oriented mindset and a focus on customer relations.
Quick to learn and eager to acquire new skills.
Highly interested in understanding and managing IT-related issues.
Effective problem-solver.