Tele-Marketer:
We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.
RESPONSIBILITY:
• Contact potential clients telephonically.
• Read the prepared script when pitching the company's products and services.
• Provide any information that the client requests.
• Redirect calls to the relevant department if necessary.
REQUIREMENT:
• A minimum os SSCE.
• Excellent verbal communication skills.
• Professional tone.
• Ability to remain calm under pressure.

CUSTOMER SERVICE AGENT:
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

RESPONSIBILITY:
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.

REQUIREMENT:
• A minimum of SSCE.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.