Job Summary:
The overall purpose of this job is to ensure the instructors are fully equipped and supported on a continuous basis to deliver on their role and external trainings are conducted. The job holder assists the Curriculum Support Specialist and instruction to continuously enhance the curriculum in order to meet the evolving needs and standards of Employment Pathways for the Youth. The job holder collaborates with the Curriculum Support Specialist instruction to ensure that learning materials, methodologies, and strategies align with the organization's goals and standards.
Key Duties and Responsibilities
Recruitment & Onboarding

Participate in the recruitment process for instructional coaches.
Design & customize onboarding agendas & session plans & facilitate training with incoming instructional coaches.
Follow up and support incoming instructional coaches to see that they adapt to the organization tasks, roles and processes.

Instructor Recruitment & Onboarding

Participate in the instructor selection process.
Design the online and in-person instructor onboarding process.
Deliver the online and in-person Instructor onboarding to prepare them for the successful implementation of the organization’s programs.

Curriculum Design Support

Support the Curriculum Support Specialist and Instruction to develop or revise any curriculum as per the employer partner request.
Develop targeted training programs and interventions to address identified needs
Collaborate with the Curriculum Support Specialist and instruction to review training programs and curriculum on a regular basis.

Training Delivery
Internal

Conduct training needs analysis for instructors and Identify gaps in knowledge, skills, and competencies, enabling the design and implementation of targeted training interventions
Conduct training needs assessments for instructors by sending out surveys and analyzing instructor performance data.
Develop and customize training materials for use in quarterly refresher training.
Conduct quarterly refresher training for instructors.
Liaise with the Curriculum support specialist to train staff on different topics as per the training calendar and requirements.
Assess the impact of the training interventions on instructors' performance through quantitative and qualitative measures, such as improved learner outcomes, increased student engagement, and instructors' self-assessment reports.
Leverage online platforms, such as educational websites, blogs, and forums, to stay informed about current trends.

External

Participate in the training needs assessment for external clients by way of surveys and interviews with relevant stakeholders.
Develop and/or customize training materials per clients’ needs and collaborate with the client’s point person to firm up the training content.
Conduct external training per the client’s needs.

Program Learning & Improvement

Proactively identify & document training/curriculum challenges and flag them with the Curriculum support specialist.
Evaluate the success of training implementation by assessing the achievement of learning objectives to continuously improve training solutions and identify future learning needs.
Monitor struggling instructors and have sessions with instructional coaches to identify how best to support them.

Capacity Building

Support the Curriculum Support Specialist to determine how to expand and scale the use of Risk & Compliance to ensure program quality.
Facilitate Instructional Coach training in consultation with the Curriculum Support Specialist.
Provide feedback to Instructional Coach on instructor training & development journey.

Data & Reporting

Ensure timely updating of all Compliance tools.
Develop work plans that outline major action items for the month.
Analyze and report on instructors’ performance data to determine areas of strength and growth.
Evaluate the success of training implementation by assessing the achievement of learning objectives and transfer of knowledge to continuously improve training solutions and identify future learning needs.

Stakeholder Communication and Data Management:

Manage a portfolio of cohorts, liaising with instructors, instructional coach, mentors, learners, Programme managers, regional leads, guest speakers, and other team members, to ensure we meet our targets for course completion, learning outcomes and job readiness.
Ensure the learner management system is up to date and that regular learners feedback surveys are conducted along with ensuring other data points are inputted in a timely fashion utilizing various tools
Use data gathered from our surveys for our learners and instructors to identify areas of strength, growth and potential opportunities.
Review each cohort’s data regularly and use this to shape intervention and support plans for learners in each cohort.
Proactively establish communication channels with all stakeholders including the national and curriculum team’s and our training service partners, to keep them up-to-date with areas of strength and potential for growth and ensure a strong learner support ecosystem.
Oversee the day-to-day delivery of programs, serve as the point of escalation for learner issues on-programme (e.g., attendance, punctuality, engagement, assessment/learning outcomes, professionalism), and work with instructors and mentors to problem-solve learner issues, escalating them as needed.

Any other responsibilities assigned to the job holder by the supervisor from time to time.
Knowledge, Experience and Qualifications Required

Bachelor’s Degree in Social Science / Education/ or any other related field from a recognized institution.
TVET accredited.
Minimum of 5 years working in a senior role in training.

Personal Attributes & Competencies
Technical & Behavioural competencies

Must have ability to plan, organize, implement and evaluate departmental goals.
Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
Must have strong written and verbal communication skills.
Must demonstrate Strong organizational and time management skills.
Must be Creative and with engaging presentation skills.
Must be confident in using technology.
Must be results oriented with ability to deliver desired outcomes.

Responsibility for finances and physical assets

The job holder has no accountability for assets, equipment or finances except for work tools assigned

Decision making

The jobholder’s decision-making authority is within existing guidelines and includes providing recommendations to facilitate final decisions.

Information

The job holder has minimal access to confidential information. The job requires normal level of confidentiality

Working Conditions
Working Environment: The job is Field based with minimum disagreeable conditions