Job Summary

The jobholder is responsible for processing insurance claims in line with set policy guidelines.

Job Description

Duties and Responsibilities


Ascertaining that claims are reported in good time and that documentation is properly done
Analysing claims and supporting documents for verification of validity.
Ensuring prompt registration and acknowledgement of reported claims
Reviewing claim reports and recommending settlement in line with policy liability and circumstances of loss
Ensuring prompt processing for settlement on all fully documented and concluded claims and seeking approval for payment within the agreed timeframes and approval levels
Consulting and advising on issues regarding claims management.
Carrying out Insurance Risk Surveys fronted by Insurance Companies
Implementing policy terms and conditions recommended by the surveyors for risk improvement
Assisting in the annual tendering process for Insurance brokerage services and negotiate competitive premium rates with the successful firms
Providing procedural advise to staff regarding insurance covers placed.
Maintaining the underwriting register, records, and files.
Reviewing and maintaining policy documents in the insurance department
Implementing KenGen management policy on assets and manpower
Drafting periodic status reports
Ensuring implementation and compliance with relevant ISO standards and procedures
Ensuring compliance with company safety policy and Occupational Health and Safety regulations.


Educational Requirements Job Experience/Qualifications

For appointment to this grade a candidate must have: -


Bachelors Degree in Insurance or its equivalent qualification from a recognized institution
Proficiency in computer use and applications.
Fulfil the requirements of Chapter Six of the Constitution.