Job Summary

To provide full executive support to the CEO in diary management, administration, travel arrangements and meeting preparation and working on specific projects and research as required.

To support and develop key internal and external stakeholder relationships. Work closely with the Leadership team and senior managements. 

To support the CEO family in household management as directed by the CEO

Roles & Responsibilities

Administrative Roles


Act as a first point of contact dealing with correspondence and phone calls
Proactively manage and coordinate the diary of the Chief Executive by prioritizing and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided.
Plan travel, including flights, accommodation and ground transportation (protocol services).
Maintain effective filing and data storage including emails and retrieval systems ensuring the needs of the Chief executive are met.
Provide full personal assistant support by dealing with all correspondence and calls, drafting routine letters to a high standard, minute of meetings, taking notes or messages, and other administrative tasks as required to support the Chief Executive.
Develop skills and undertake responsibilities as appropriate which will fulfill the purpose of the role and support the success of the organisation. 
Ensure that work is carried out in accordance with the company’s values, culture policies and procedures.
Participate and contribute to organisational/team meetings as required. 
Provide reports for the CEO as required. 
Undertake any other appropriate duties as required to support the Chief Executive to enable them to fulfill their role.
Carry out all the duties with complete discretion and a high regard for confidentiality.
Any other duties relevant to the needs of the organisation and as directed.


CEO’s Family Support Role


Providing support to the CEO family: this includes, personal tasks, scheduled house maintenance and other related duties.
Work with the relevant stakeholders (internal and external) to manage and coordinate all travel plans relating to the CEO and family travels.
Ensure all travel-related documents are in order, including passports and visas.
Work with relevant stakeholders to supervise vendors and contractors for home
Carry out any other duties relevant to the needs of the CEO family and as directed by the CEO.


Qualifications, Experience, Skills


Minimum of a B.Sc./ B.A Degree, First-Class or Second-Class Upper division in any discipline. 
At least 4 years working experience in a similar position.


Technical & essential Skills


Knowledge and experience with complex travel and flight itineraries, particularly international travel/hotel bookings
Experience working for Directors/Senior Management
Excellent Diary Management with the ability to always pre-empt and look ahead 
Essential experience in Microsoft Office- Outlook/Word/Excel/PowerPoint 


Interpersonal Skills 


Ability to multitask and experience of dealing with a demanding role and high-level workload
Ability to prioritize work and manage time effectively and be proactive 


Excellent Organisational skills 


Communication skills – the ability to communicate well at all levels 
Demonstrate a professional manner at all times and possess the ability to remain calm under pressure 


Self-motivated 


Ability to maintain a high level of discretion.