Responsibilities:


Oversee the day-to-day operations of the centre, ensuring a seamless experience for all clients and visitors.
Manage office rentals, handle inquiries, and maintain an updated record of occupancy and availability.
Build and maintain strong relationships with clients, addressing inquiries, requests, and feedback promptly and professionally.
Coordinate with the maintenance and cleaning teams to ensure the centre’s facilities remain in top condition.
Prepare monthly occupancy and operational reports to provide insights on centre performance and areas for improvement.
Manage and maintain the office’s budget, overseeing operational expenses and coordinating vendor payments.
Conduct tours of the facilities for prospective clients, showcasing the available office spaces and amenities.


Requirements:


Must have 3 + years of proven experience in facilities management, office administration, or a similar role, preferably in a serviced office or shared workspace environment.
Must have excellent verbal and written communication skills, with the ability to interact professionally with local and international clients.
Strong organizational and multitasking skills, capable of managing multiple responsibilities in a fast-paced environment.
Customer-focused mindset, with a proactive approach to solving client issues and enhancing client satisfaction.
Proficiency in Microsoft Office Suite and basic knowledge of office management software.
Ability to work independently while managing a team, with a focus on achieving operational excellence.
A polished and professional demeanor with the ability to represent the company positively in all interactions.