CHS/HR/STP/CQIO/013/2023
Overall Job Function
Reporting to the Strategic Information Lead, the Continuous Quality Improvement (CQI) Officer will closely work with the program technical staff and the rest of the program implementation team to support teams to effectively develop, implement, document, evaluate and report quality improvement activities.
Key Responsibilities

Oversee the establishment of quality improvement teams at facility level including QI technical working groups
Provide mentorship and capacity building to QI focal persons enhancing their capacities to support strong facility QI teams through training on KQMH and KHQIF
Review reported QI activities routinely and provide technical support on CQI models for health care delivery improvement including use of Plan Do Study and Act improvement methods
Work with the program teams and health facilities to apply QI approaches to routine facility practices to bridge performance gaps
Mentor facility CQI teams to strengthen capacity on CQI activities together in collaboration with sub county and county teams
Coordinate documentation of QI projects for dissemination and sharing of best practices
Assist the facility CQI teams to extract data after every improvement cycle, analyse the findings and recommend subsequent measures necessary to achieve set objectives
Enhance the adoption of CQI dashboards and online CQI platform for robust monitoring of health indicators
Review monthly/quarterly reports from supported health facilities and sites and provide immediate technical guidance and recommendations related to tracked indicators and outcomes
Assist with the design and oversight of learning sessions to facilitate the scale up of quality improvement projects
Work with the program teams to establish performance-monitoring system for tracking priority QI indicators
Actively participate in compilation and submission of periodic performance and progress reports
Oversee documentation, flag indicators that need improvement, discuss with team and guide initiation of quality improvement initiatives
Any other duty as may be assigned by your supervisor.

Person Specifications

A bachelor’s degree in a Health related field
Master’s degree will be an added advantage
At least five years’ experience in the public health sector and quality improvement work experience
Knowledge of Continuous Quality Improvement (CQI) principles, practices, methods, and tools
Ability to analyse QI data and identify trends and corrective actions
Demonstrable knowledge and skills in implementation of QI interventions in the context of donor funded projects and management of QI data and databases
Experience in data management and analysis, specifically in the area of public health/ healthcare
Good facilitation, writing and decision making skills
Proficient in Microsoft Office packages, report writing and presentation skills.