Job Purpose

Support the development and maintenance of new and existing IT systems, applications, and related software, ensuring structure in design for a seamless user experience.  Steer development projects in line with departmental and company standards and guidelines.

Core function of the role include:
System development

Describing requirements for less complex development tasks
Testing of more complex functionalities and scenarios
Training company’s staff on systems usage, including preparing user manuals, presentations etc.
Preparing data for launching new modules & features
Communication with system users regarding system updates
Analyze and recommend on new features usage by users, roles’ management.

Other functions

Troubleshoot and provide support to system users
Administer price, dealership and promotions data and process bulk operations
Administration of existing system users’ account
Onboarding support to new hires
Conduct data integrity checks and solve complex data integrity issues.
Communication with system users, developers, and system admins to resolve urgent cases
Maintaining documentation
Prepare and provide data for internal and external audit exercises
Represent the department in relevant internal and external forums

Minimum Requirements
Education and experience

A bachelor's degree/ Diploma in IT or a related field
At least two (2) years’ experience working with SQL/MySQL
Minimum one (1) year experience in Software development and/or testing, customer care and/or leadership

Technical expertise required:

SQL/MYSQL
In-depth excel/google sheet knowledge
Power Query (Preferred)
Desired Behavioral and leadership skills:

Behavioral skills:

Ability to work independently and proactively
Self-starter, target oriented
Attention to details
Constructive and logical thinking
Team player and good communicator

People & Leadership Skills

Must adhere to the company code of conduct
Embraces, leads and embeds change
Must actively demonstrate the values of company
Must attend and participate in team meetings
Clear Communication and active listening skills
Strong Ethics and Standards