Job Description


To design, develop, and implement the Analytical Insights and Enablement frameworks, toolboxes, and capabilities to drive Personalisation objectives for Business and Commercial Banking South Afrcia. To improve the business decision making ability for Business and Commercial Banking South Africa through the use of analytics, data driven thinking and the development of appropriate analytical toolsets / platforms.
To conceptualise, organise, process and deliver accurate and reliable data outcomes to enable personalised client engagement strategies, executed within Personalisation, Business and Commercial Banking South Africa e.g. Smart2.
To design, develop and implement the Behavioural Economics strategy in Business and Commercial Banking South Africa, by inculcating principles from cognitive and behavioural psychology across the business operations, in order to improve on strategic business objectives.


Qualification


Business Commerce Degree


Experience


5-7 years previous experience in a knowledge discovery, analytics and client intelligence role within a financial institution, experience in analytics associated with client behaviours and trends, experience in translating analytical outputs for business consumption and previous experience in ownership of generating sustainable commercial outcomes and dealing with stakeholders across a matrix environment
5-7 years experience advising internal and external stakeholders on business strategies underpinned by behavioural insights, experience designing, driving and managing strategic projects, understanding of behavioural economics principles and experience implementing behavioural change initiatives to generate commercial value and improve client outcomes and previous experience in ownership of generating sustainable commercial outcomes and dealing with stakeholders across a matrix environment
5-7 years people management within a multi-disciplinary team and significant project management experience