Job Summary 

The main responsibility of the job holder is to acquire and growth of sustainable Bank Business. 

Key Duties and Responsibilities  

Generating new business through visiting potential customers to prospect for business. 
Actively take part in sales activities organized by the Bank to acquire the business. 
Offer excellent customer experience while interacting with customers on different channels. 
Gather feedback from customers on Bank products and services to inform improvement decisions. 
Daily reporting on business acquisition/sales activities 
Continuously seek to deepen knowledge of the Bank’s offering and the industry trends. 
Achieving sales targets within the set period i.e. in both volume and value.
Handling    customer    issues    and    complaints on allocated products.
Obtain all customer information and documents required to open an account and till number and ensure know your customer (KYC) compliance.
Preparing regular sales activity and performance reports as required. 

Knowledge and Experience required for this Role.

Certificate in relevant course or any other business-related course. 
At least 1-year experience in a sales role 
Confident and self-driven.
Excellent communication skills both oral and written.
Strong interpersonal and negotiation skills. 
Honesty and Integrity.
Ability to be an agent of change and innovation with a strong desire to excel. 
Ability to deliver set business targets and services with minimum supervision. 

Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke quoting the position applied for and the job location on the e-mail subject e.g. (DIRECT SALES AGENT-LIKONI) on or before 12th August 2023 at 5:00pm.