Job Description
Our client is a Aesthetics and wellness Centre , seeks to hire a receptionist who will be performing front desk customer service, answering inquiries, obtaining information for the general public, customers, visitors, and other interested parties, and providing a range of administrative and clerical support.
Key Responsibilities

Receiving and signing in guests, and providing them with the required information on products and services.
Receive and handle bookings and inquiries by email, telephone, or walk-ins within a timely manner.
Receive feedback from guests using the facilities, and address their requests, inquiries, or concerns.
Preparing reports on various matters as reported at the reception such as complaints, suggestions, and concerns, and communicating them to the responsible Managers.
Make and receive all telephone calls and provide callers with necessary information and assistance.
Monitor and control of stationaries, supplies, and other consumables in the section.
Function as a center of information for guests and staff.
Keep abreast of attractions, current promotions, and events to provide information to members and guests on request.
Ensure the front desk is always clean and tidy

Skill & Experience

Diploma in Business Management
Must have at least 2 years’ customer service experience in a busy environment
Excellent Communication skills
Innovative and solutions oriented
Honest and with strong integrity
Good Customer service skill