RESPONSIBILITIES:

Maintain the loan book register
Document and liaise all early payments with the Portfolio Manager
Update PAR report as per the policy Update the Pipeline report by COB
Ensure fleet has valid insurance policies Report all accident cases to the Portfolio Manager
Ensure a smooth payoff and finalise on documentation for clients
Prepare demand letters for approval
Ensure that Proclamation and Disposition Letters are sent to clients
Prepare repossession letters for approval Check condition of car, inspect, refurbish and document as per policy
Ensure all vehicles are accounted for
Attend auctions on behalf of the Company Prepare loan restructuring application and account statement
Send chattels to the lawyer for registration
Maintain world class customer service to all clients
Attend departmental meetings, present portfolio reports

REQUIREMENTS:

Degree or Diploma in a relevant field
Previous work experience collection is a must
Strong communication and interpersonal skills
Great customer service skills
Strong time planning and multi-tasking skills
Highly motivated and ambitious individual with unquestionable integrity
Previous experience in debt collection or a related field is preferred.
Strong communication and negotiation skills.
Excellent organizational and time management abilities.
Proficiency in data entry and record- keeping.
Ability to work independently and as part of a team in a fast-paced environment.
Valid driving license