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Housekeeper - Thika Road
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Brites Management
Kenya, Thika
Fulltime
JOB SUMMARY
The Housekeeper will be responsible for maintaining the cleanliness and overall appearance of guest rooms and public areas of the hotel. The ideal candidate will have a diploma in Business or Hospitality Management, combined with at least three years of experience in a similar role within a reputable hotel. The role requires a keen eye for detail, strong organizational skills, and the ability to work effectively both independently and as part of a team.
DUTIES AND RESPONSIBILITIES
Clean and sanitize guest rooms, including bedrooms, bathrooms, and common areas.
Replace linens and towels, ensuring all amenities are replenished.
Report any maintenance issues or damages in guest rooms to the maintenance department.
Ensure that public areas of the hotel (lobbies, hallways, restrooms) are clean and well-maintained at all times.
Monitor and manage the cleanliness of all hotel facilities, including conference rooms and dining areas.
Keep track of housekeeping supplies and report shortages or the need for reordering to the supervisor.
Ensure all cleaning equipment and materials are used safely and stored properly.
Provide exceptional customer service to guests, addressing their requests and concerns promptly and professionally.
Maintain a courteous and friendly demeanor while interacting with guests and colleagues.
Follow all health and safety regulations and procedures.
Ensure compliance with the hotel’s policies and procedures regarding cleanliness and sanitation.
Work closely with other housekeeping staff and departments to ensure seamless service delivery.
Participate in training and development programs as required.
KEY REQUIREMENT SKILLS AND QUALIFICATION
Diploma in Business or Hospitality Management.
Minimum of 3 years of experience in a similar housekeeping position within a reputable hotel.
Must be physically able to perform the tasks required, including lifting and moving heavy objects.
Flexibility to work different shifts, including weekends and holidays, as needed.
Excellent knowledge of cleaning techniques, products, and equipment.
Strong attention to detail and organizational skills.
Ability to work effectively in a fast-paced environment.
Good communication and interpersonal skills.
Ability to work independently and as part of a team.
Hospitality
Hotel
Restaurant
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