JOB DESCRIPTION
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. They help customers understand the product and answer their questions about their reservations.

RESPONSIBILITIES
-- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-- Responding promptly to customer inquiries.
-- Communicating with customers through various channels.
-- Acknowledging and resolving customer complaints.
-- Knowing our products inside and out so that you can answer questions.
-- Processing orders, forms, applications, and requests.
-- Keeping records of customer interactions, transactions, comments, and complaints.
--Providing feedback on the efficiency of the customer service process.
-- Ensure customer satisfaction and provide professional customer support.

REQUIREMENTS:
1) HND/B.Sc or equivalent.
2) Ability to stay calm when customers are stressed or upset.
3) Comfortable using computers.
4) Empathetic and cultured