Brief Description
Job Purpose Statement: To ensure that the Flight Operations quality assurance is soundly developed, properly executed and systematically monitored to meet the objectives of the Corporate Quality System and regulatory requirements.
Detailed Description

Ensure the sound implementation of Flight Operations Quality System to ensure compliance with regulatory requirements and company policy;
Prepare reports for senior management evaluations and ensure that appropriate corrective actions are carried out and follow-ups done;
Appraise the Quality Assurance Manager AOC Operations of audit results and issues relating to the quality system;
Conduct periodic Flight Operations (Cabin, Dispatch, Flight & FLOE) audits for compliance with company policy and industry /regulatory requirements.
Review and compile documentation before and after audits;
To maintain all the Flight Operations quality records and documentation in line with the corporate quality requirements;
Conduct Periodic Audits on the control and coordination of Flight Operations training requirements
Coordinate Regulatory and Industry audits. (AOC, TCO, IOSA, ISAGO) as per company requirements

Job Requirements

Diploma in Related field
Flight Operations/Dispatcher License
Technically qualified person in the field of aircraft maintenance, flight or ground operations;
Management/Audit Techniques recognized by the Authority;
Thorough working knowledge of airline operations, ramp, passenger, cargo operations, Quality Management System principles, Kenya Civil Aviation Regulations and IATA standards;
At least three (3) years’ work experience in the field of aircraft maintenance or flight operations or ground operations;
At least one (1) year experience in aviation safety or internal evaluation/auditing;
Experience in maintaining and enhancing corporate safety standards and safe operational practices, preferred
Experience in writing reports and manuals;
IT Literate;