Position overview
The Social Worker's primary responsibility is to provide social work support to urban refugees towards stabilizing them and promoting their self-reliance.

 

The core responsibilities of this position: 

 

Case management 

Collect biodata, develop case plans, set goals, conduct case plan reviews with all the assigned clients, and work closely with them to graduate from direct assistance to self-reliance.
Make referrals to child protection, medical, livelihoods, counseling and resettlement units to ensure clients receive support promptly.
Conduct individual case management for clients in close coordination with other units.  This includes conducting home visits and regularly meeting with clients to promote their stabilization.
Facilitate in workshops and support groups as part of social work assistance for refugee communities.
Link clients to community resources, government agencies and other partners when appropriate.
Attend other program duties as may be assigned by the supervisor.

Networking / collaboration 

Participate in regular inter-unit coordination meetings to discuss provision of services to clients.
Represent RefugePoint in different forums as assigned.

Reporting 

Update the Salesforce database with basic case information, dated case notes on activities, referrals, and recommendations, and comprehensively complete necessary forms.
Update client files with case notes to depict social work-specific interventions.
Provide a weekly and monthly report on core tasks to the supervisor.

 Requirements:

University degree in Social Work, Community Development, Counseling Psychology, or other related field of study. 
At least two years' work experience in a social work position required.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Experience assisting refugees and asylum seekers in an urban environment strongly preferred.
Commitment to rights based, empowerment-based approach.
Experience in child protection, counseling and gender based violence programming is an added advantage. 

Special Requirement:

Police clearance certificate