The IT Support Executive will play a critical role in ensuring the smooth functioning of our online platform, troubleshooting technical issues, providing customer and internal technical support, managing network administration, and overseeing IT operations.

Salary Range - 30k - 35k
Qualifications

Bachelor's degree in Information Technology or related field
Previous experience managing an e-commerce website.
Proficiency in using WooCommerce plugins
Proven experience in IT support roles, preferably within the e-commerce or retail industry.
Strong technical skills, including proficiency in troubleshooting software and hardware issues, network administration, and IT operations management.
Experience in Network Administration and LAN configuration
Excellent problem-solving and communication skills
Attention to detail and ability to prioritize tasks
Relevant certifications and qualifications in IT
  • ICT
  • Computer