JOB SUMMARY

The Food and Beverage Manager will play a key role in maintaining high standards of food safety, managing costs, and driving guest satisfaction through innovative menu offerings and effective team leadership.

DUTIES AND RESPONSIBILITIES

Develop and implement food and beverage menus based on market trends, customer preferences, and seasonal availability.
Forecast and plan food and beverage orders, ensuring optimal stock levels and minimizing wastage.
Analyze sales data and customer feedback to make informed decisions about menu adjustments and inventory management.
Oversee the procurement of food and beverage supplies, ensuring timely and cost-effective ordering.
Maintain accurate inventory records and conduct regular stock audits to ensure compliance with company standards.
Negotiate with suppliers to secure the best quality products at competitive prices.
Supervise and manage kitchen staff, including cooks and chefs, ensuring adherence to established recipes, portion control, and quality standards.
Conduct regular performance evaluations and provide training and development opportunities for team members.
Schedule staff shifts and manage labor costs effectively to align with operational needs.
Ensure that all food and beverage services meet the highest standards of quality and presentation.
Address customer complaints and feedback promptly and professionally to ensure a positive dining experience.
Implement strategies to enhance guest satisfaction and foster repeat business.
Ensure compliance with health and safety regulations, including food hygiene, sanitation, and safety procedures.
Conduct regular inspections of kitchen equipment and facilities to maintain a safe working environment.
Promote a culture of safety and cleanliness among the kitchen and service staff.
Develop and manage the food and beverage budget, tracking expenses and identifying opportunities for cost savings.
Prepare financial reports and analyze performance metrics to achieve profitability targets.
Monitor and control food and beverage costs, including waste reduction initiatives.
Coordinate and oversee special events, banquets, and catering services as required.
Collaborate with clients to understand their needs and ensure successful event execution.
Develop and implement marketing strategies to promote food and beverage offerings.
Work with the marketing team to create promotional materials and campaigns to attract new customers.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Degree or diploma in Food and Beverage Management, Culinary Arts, Hospitality, or a related field.
Minimum of 3-5 years of experience in a managerial role within the food and beverage industry.
Strong leadership and team management abilities.
Excellent organizational and multitasking skills.
Proficiency in budgeting, forecasting, and inventory management.
Exceptional customer service and communication skills.
Knowledge of health and safety regulations and best practices.
Ability to handle high-pressure situations with professionalism and composure.