Our client based in Thika specializes in producing packaging materials. They seek to hire a dynamic and experienced Business Development Manager. This role will focus on identifying new business opportunities, building and nurturing client relationships and driving revenue growth. The ideal candidate will play a crucial role in enhancing the company’s market presence and achieving long-term strategic goals.

Key Responsibilities:


Update and maintain the product catalog to stay competitive in the market.
Respond promptly to sales inquiries via various communication channels.
Process and ensure timely delivery of orders in coordination with the Accountant and Operations Manager.
Handle export order processes, including EAC certificates and compliance.
Provide excellent after-sales service and ensure customer satisfaction.
Address customer complaints and feedback promptly and effectively
Maintain and update the company’s e-commerce platform and social media presence.
Lead weekly sales review meetings and generate regular sales reports.
Attend sales meetings with the CEO and recommend new potential clients.
Organize and participate in industry exhibitions and events.
Assist in staff training related to export compliance.
Utilize CRM software to manage customer interactions and analyze sales performance.


Required Specifications:


Bachelor’s degree in Marketing, Business Administration, or a related field.
At least 4 years of experience in business development or sales, with at least 2 years in a managerial position.
Strong proficiency in CRM software and computer literacy.
Excellent communication, negotiation, and presentation skills.
Proven experience in identifying business opportunities and driving revenue growth.
Experience in the packaging or manufacturing industry is an added advantage.