Main function:                
To ensure that all guests are served to the hotel standard in the Restaurant / Bar / Lounge areas. To Display the highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. 
Reports Directly to: Restaurant manager/supervisor

Greet guests and presents them with the menu.
 Inform guests about the special items for the day and menu changes if any.
 Suggest food and beverages to the guests and also try to upsell.
 Take food and beverage orders from the guest on the order-taking pads or the handheld Point of sale ( POS ) system.
 Performing basic cleaning tasks as needed or directed by the supervisor. 
 Filling in for absent staff as needed
 Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy, etc, Without the egg, etc.
 Communicate to the guest and assist with their queries.
 Coordinate with the bus person, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction.
 Serve food and beverages to the guest as per the course of order.
 Observe guests and ensure their satisfaction with the food and service.
 Promptly respond to guests with any additional requests.
 Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses. 
 Prepare mixed drinks for service to your customer’s table. 
 Properly open and pour wine at the tableside. 
 Adhere to grooming and appearance standards consistently. 
 Understands and can communicate products and services available at the hotel.
 Must have some familiarity with basic cooking skills.
 Assist bus persons with stocking and maintaining the restaurant’s par stock levels and side station.
Help other areas of the restaurant such as answering telephones and completing financial transactions.
 Close the shift on the POS terminal.
Any other assigned responsibility by the management.