Responsibilities

Provides information to staff members and delegations on entitlements, policy and procedures on official travel, removal of personal effects arrangements in accordance with governing rules and regulations. . Review travel and shipment requests in Umoja to ensure conformity with applicable rules.
Calculates air fares and constructs itineraries for staff and defendants, delegations and non-staff (consultants, meeting participants and contractors) traveling on official business in line with the most economical and direct route.
Liaises with contracted travel agency on complex itineraries and issuance of tickets.
Approves travel and shipment authorizations including amendments.
Calculates and records lump-sum entitlements.
Request and record refunds in Umoja.
Perform partial and complete cancellation of Travel Requests in Umoja, if applicable.
Process expense reports that are routed to travel unit in accordance with rules and regulations.
Co-ordinates arrangements for removal of personal effects for staff members worldwide including registering shipments and insurance coverage, insurance claims and reviewing invoices. . Provides Umoja support on travel related issues to staff members.
Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
Performs any related duties as assigned.

Education

Completion of a high school diploma or equivalent is required. Supplemental training in a field relevant to the post is desirable.

Job - Specific Qualification

Specialized Travel Agent training (such as IATA certification or equivalent) is required.

Work Experience

A minimum of five (5) years of progressively responsible experience in travel administration, travel rate construction, routing and travel reimbursement, or related area is required.
The minimum years of relevant experience is reduced by two (2) years for candidates who possess a first-level University degree.
Working experience in Enterprise Resource Planning (ERP) systems is required.
Three (3) years of working experience in the UN system or similar international organization is desirable.
Experience arranging travel for large group of meeting participants is desirable.
One (1) year or more of experience in data analytics or related area is desirable.