Job Summary
General Summary:

The Assistant HR Manager is responsible for assisting the HR unit planning, coordinating the expansion recruitment matrix and review of staffing, review Master Expansion Gantt and ensure due dates for expansion are achieved, assist in training and orientation of FOs and non FOs/managers.

Job Responsibilities and Tasks
Team Management

Consistently manage 3–4 HROs in such a way that they can meet the requirements of Employee Recognitions Bonus and Unit Procedures and Status.
Onboarding and Outgoing Checklist
Coordinate updates on onboarding and outgoing checklists in such that no action is pending completion by the responsible persons
Escalate where tasks have been dropped out and provide support to HROs to ensure everything is up-to-date.
Ensure training and orientation of new employees is done appropriately, and identify any gaps and escalate to the expansion team.

Recruitment and Selection Process

Ensure steps in FOs and non FOs staffing timelines are getting completed within due dates.
Arrange to ensure laptops, phones and other tools are ready prior to the starting date of managers and Non FOs.
Ensure due diligence during external and internal recruitment so that no selection criteria is left out before final selection
Assist in coordinating the FOs hiring from interviews to training stages.
Benefits and Compensation Management
Coordinate the HROs to ensure everyone has been enrolled in the insurance policies and that the outgoing staff are removed
Ensure that ABAE employees pension, NHF and other compensation have been remitted into individual accounts in a timely manner by the respective government agency
Support the HRM to escalate any pending statutory deductions and update original receipt in the ‘NHF, ECS, PAYE and Pension Schedules’
Training and Performance Management
Coordinate with the HROs to ensure actions in the training checklist have been completed.
Coordinate FUP with A&FT to plan first transfer and HRCs to complete onboarding processes
Manage Performance Improvement Plan progress for ABAE staff and review performance during PIP Review Period and update outcome.

Administration

Leave Planning and FUP with Leave balances
Updating of ‘Master Expansion Gantt’ on FOs and Other Staffing Recruitment
Review employee sick, compassionate, Maternity/Paternity and Study leave applications on Zoho and ensure the right documents are uploaded.
Review all LiveAgent tickets under HR unit and make sure that SLA (