JOB PURPOSE:

The Operations Assistant position ensures that the Global Programmes & Resources (GPR) Team are able to deliver on its strategic priorities and contribute effectively to the WV Partnership’s Global Strategy by providing administrative support to the teams / sectors within GPR. The Operations Assistant will work with the staff across the GPR group providing support in areas of coordination, administration, scheduling, planning, on-boarding, and reporting.

KEY RESPONSIBILITIES:


40% - Manage the administrative support for the operations of three teams within the Global Programmes & Resources group: Education, Child protection and other stakeholders.
40% - Information management support in collaboration with Knowledge Management (KM) Advisor.
10% - Procurement and Budget/Finance support to the broader GPR Team
10% - Other duties as needed


KNOWLEDGE/QUALIFICATIONS FOR THE ROLE


Bachelor’s degree, preferably in Communications, International Development, Leadership or other related fields.
Excellent command of the English language, verbal and written communication skills.
Proficiency in the following applications: Office 365 Applications (MS Word, Excel, Outlook, PowerPoint, Teams, Visio, etc.)  Adobe Professional, Zoom, Mailchimp, Poppulo, or Canva.
3-5 years of administrative support experience in a global, multi-sectoral and multi-national organization is strongly preferred.
Strong organizational & follow-through skills; good analytical and problem-solving aptitude.
Proactive attitude, ability to contribute to finding solutions and working to address supported teams’ needs.
Excellent project management skills with keen attention to detail and focus on delivery.
Experience with writing reports, summaries, briefs and newsletters.
Proven experience with managing calendars and schedules, setting up & running virtual meetings, organizing & supporting in-person events across all time zones.
Experience in working with diverse and multicultural teams; proven ability to communicate with people from various organizational levels.
Resilience and ability to work independently in a fast-paced environment with competing priorities and multiple stakeholders.
Diligence and ability to focus on repetitive technical tasks with the process improvement aptitude
Solution-oriented and with ability to offer insights to carry out the job more effectively and efficiently


PREFERRED KNOWLEDGE & QUALIFICATIONS:    


Good working knowledge of document formatting, creating presentations, and webinar management.
Experience in working remotely with geographically dispersed teams; strong interpersonal and cross-cultural skills.
Positive, can-do attitude with a strong inclination towards serving others and teamwork.


TRAVEL AND WORK REQUIREMENTS


This role is to be remote/home working. The person in this role must have the ability and willingness to work flexible hours (including early morning or late-night calls) when necessary to accommodate time zone differences between self and manager and other colleagues supported
The position requires ability and willingness to travel domestically or internationally up to 5% of the time