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Senior Community Associate
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Turaco
Kenya, Nairobi
Fulltime
About the Role:
We are experiencing immense growth in all facets of the business, including our team, which has necessitated us moving to a bigger and better office facility to serve the team’s needs better. We have taken up an amazing property in Westlands and will be joined by like-minded organizations to build a community. The property consists of a lush garden, playground and a conference facility all of which will be shared by community members. Additionally, there are private spaces that will serve as offices for all community members.
We are looking for a great administrator to manage our shared office facilities, build efficient, scalable processes and manage a team to ensure smooth operations of the property. You are the right person if you enjoy creating order and a conducive enabling environment for teams to thrive. You like wearing many hats, getting things done and planning events!
Key Roles & Responsibilities
Maintaining the office facilities to the highest standards. This will include managing the cleaning and support staff to ensure the building and compound is clean and well-maintained, for a great member experience.
Manage contracts, price negotiations and relationships with office vendors and all service providers.
Office Supplies; Ensure availability of key facilities assets like the wifi network, printers/copiers, equipment, cleaning supplies etc.
Manage all building operations to the satisfaction of the 4-5 member companies occupying the space.
Billings & Payments; working with the finance team to ensure utilities are paid on time, cleaning supplies are available and items are invoiced on a timely basis.
Coordination of shared spaces and services e.g Meeting rooms, events areas etc. This will include coming up with processes to enable members to book efficiently etc.
Provide general support to visitors & be the point of contact on behalf of all the members.
Managing communication within the space by keeping members aware of facilities issues that may impact them, reasonably ahead of time.
Plan and launch community initiatives to create connections between members of different organizations. This might include planning and organizing networking events, preparing newsletters etc.
Occupational & Workspace safety; ensure the space is conducive and adheres to workspace safety and regulationsabouto member safety, conduct risk assessments occasionally and educate members on the same.
Key Qualifications & Your Profile:
Live Turaco’s values – care and protect, do the right thing, have fun, and low ego.
3-5 years of experience in Admin or Community Associates roles in busy fast-paced environments. Prior start-up or entrepreneurial experience is highly desired.
A great, hands-on Administrator, who takes pride in getting things done.
Strong communication, negotiation and relationship-building skills with both internal and external stakeholders.
Great at multitasking and ability to handle and juggle multiple requests.
A willingness to roll up one’s sleeves and dig into details to solve problems and tackle hands-on work.
Exceptional organizational and planning skills. A plus if you have experience planning events.
Knowledge of local laws and regulations about workspace and occupational safety.
Bachelor’s Degree or equivalent in Business Administration etc
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