Responsibilities

Provide technical solutions to new & existing corporate customers and other managed service solutions.
Provide technical assistance and guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical partners about capabilities, and supporting business sales teams, account managers and partners on proposal activities.
Make technical presentations and demonstrations, showing how a solution fits customer needs.
Specify and manage the delivery of consulting services, e.g. in Proof of Concept, installation and configuration, optimization and migration.
Take ownership and responsibility until completion for the resolution of customer’s project.
Developing SOW and RAMS and passing them to the Technical Service Delivery Engineer.
Create and confidently deliver technical presentations internally and externally. 
Deliver training on solutions and provide product support to channel partners and internal stakeholders.
Create internal design configuration documentation including process diagrams with technical explanations.
Work with software partners and internal technical teams to feedback on issues with current products and provide input around new products. 
Build productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities. 
Perform technical development for bespoke solutions as part of a design and development framework. 
Able to understand business drivers and risks involved to the customers.
Sell technical solutions to the customer with professionalism and enthusiasm. 
To assume responsibility for running a tender team, where relevant. 
Interface with the implementation/project team, articulating customer requirement, to ensure smooth transition from sale to delivery. 

Key Qualifications

Bachelor’s degree in Engineering compounded with strong ICT skills.
Minimum of five years’ relevant experience in pre-sales preferably in a digital security oriented environment.
Driven need for success, highly energetic with a strong hands-on, “can do” approach.
The successful candidate must have a fundamental breadth of technical knowledge in digital security.
Entrepreneurial – willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude.
Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
A high level of business acumen and experience, bringing technology solutions to solve business challenges.
Smart, adaptable and open-minded.